the aequitas group capabilities overview

19
INSIGHT | STRATEGY | EXECUTION The Aequitas Group Advantage Capabilities Presentation

Upload: bmeunier9

Post on 20-May-2015

478 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: The Aequitas Group Capabilities Overview

INSIGHT | STRATEGY | EXECUTION

The Aequitas Group Advantage

Capabilities Presentation

Page 2: The Aequitas Group Capabilities Overview

INSIGHT | STRATEGY | EXECUTION

2

The Aequitas Group Who We Are

The Aequitas Group Specializes in the Development of Solutions Used to Define and Communicate a Product’s Value. We Deliver These Offerings in a Disciplined, Evidence-Driven Environment.

Boutique strategic healthcareadvisory firm

Established December 1999

Venture backed

Corporate office in San Diego, California

Analysis that helps maximize product value for stakeholders

Manufacturers

Patients

Providers

Third-party payors

Third-party vendors

Investors

Page 3: The Aequitas Group Capabilities Overview

INSIGHT | STRATEGY | EXECUTION

3

The Aequitas GroupWhat Makes Us Unique

Industry experts

Brand, Marketing and Sales Operations Directors

Centers for Medicare and Medicaid National Administrator

Hospital Administrators

Commercial Payor Medical Directors and Reimbursement Specialists

Health Economists

Global Government Affairs Specialists

Regulatory Affairs Specialists

Medical Affairs Specialists

Patient Educators

Page 4: The Aequitas Group Capabilities Overview

INSIGHT | STRATEGY | EXECUTION

4

The Aequitas GroupWhat Differentiates Our Approach

Evaluation of Complex Commercialization Factors

Clinical Assessment

Payor Assessment

Marketing Assessment

Health Policy Assessment

Analysis and strategy for each aspect of the commercialization process

Focus on ALL customers and service providers

Company

Investors

Patients Providers Payors

Specialty Pharmacy &

PBMCall CentersHospital

Administrators

ROI

Page 5: The Aequitas Group Capabilities Overview

INSIGHT | STRATEGY | EXECUTION

5

Clinical study design review

Competitive Intelligence

Coverage, Coding and Payment Plan

Pharmaco-economic Studies

Payor Mix Analysis

Formulary Analysis

Physician and Sales Force Education

Reimbursement Billing Guides

Reimbursement Call Center Training

Patient Assistance Program Design andOIG Guidance

HCPCS Code Applications

Payor Messaging and Presentation Development

Payor Market Research

Competitive Intelligence

Formulary Kit and AMCP Dossier Development

Payor Information Tracking

Formal policy response

Pharmacoeconomic Studies

Formulary Placement Appeals

Reimbursement Training

Ad hoc Reimbursement Commercialization Consulting

Competitive Intelligence

The Aequitas Group Maximizing Patient Access By…

Pre-Launch Post-LaunchMarket Launch

Clinical Trials Product Filings (NDA, BLA, 510K, PMA)

Launch Phase IV New Indication

Obtaining optimal coverage and reimbursement

Translating product attributes to multiple stakeholders (patients, doctors, HMOs)

Educating management, field force and call center staff on product attributes and challenges

Navigating the increasingly complex competitive landscape and regulatory environment

Page 6: The Aequitas Group Capabilities Overview

INSIGHT | STRATEGY | EXECUTION

6

The Aequitas Group Complementary Specialties

Managed Markets Consulting

Reimbursement, distribution and access plan development

Payor plan data collection and analysis

Named patient programs

Ad hoc consulting support

Comparative effectiveness and health economic assessments

Reimbursement Training and Patient Educators Programs

Competitive Intelligence

Call CenterDesign and Compliance Auditing

Customized and certified reimbursement training programs

Certified patient educator program

Scenario planning

Competitor review and disruptive technology analysis

Compliance audit of patient assistance and reimbursement hotlines

Process optimization based on patient access, channel design and budget

Page 7: The Aequitas Group Capabilities Overview

INSIGHT | STRATEGY | EXECUTION

Managed Markets ConsultingActivities To Match Perspectives

7

Out-of-Pocket Analysis to Inform Patient Assistance Programs and Foundation Development

Facilitating Clients Through the Reimbursement and Patient Assistance Process

Enhance Prescriber Access Through Coverage Review and Coding Applications

Collateral Material Development and Website Content Population

Product Analog Analysis

Payor Landscape Review

Payor Marketing Plans and Message Development

Product Dossiers

Competitor Product Review

Provider Perspective Payor PerspectivePatient Perspective1 2 3

Provider Perspective

Patient Perspective Payor Perspective

Page 8: The Aequitas Group Capabilities Overview

INSIGHT | STRATEGY | EXECUTION

8

0 100 200 300

Managed Markets Consulting Aequitas Reimbursement Likelihood Ratio™

Lowest Highest

Clinical Value

Reimbursement Likelihood

Eco

no

mic

Val

ue

Page 9: The Aequitas Group Capabilities Overview

INSIGHT | STRATEGY | EXECUTION

Managed Markets ConsultingCoverage Dashboards and Payor Tracking Systems

9

Page 10: The Aequitas Group Capabilities Overview

INSIGHT | STRATEGY | EXECUTION

Managed Markets ConsultingNamed Patient Program Support

Send PhysicianProduct Named

Patient letter LOA PI Forms Price

Are received

documents complete

Review Requestby Patient Access

Committee

Pass Request to Trade forDelivery of Product to Physician

Ship Product to Physician Using Import Vendor

Receive Confirmation of Delivery ofDrug and Receipt by Physician

Re-label Product as Required

Get Import License

Send Polite “Reject” Letter. Can not Provide Drug

Send polite letter Can not provide

drug

Send Letter to Physician asking for Missing Info

Refer to Partner

No Yes

Yes No

No

Yes

Is Product Covered

by Partner

Authorized Country

Time Frame for Planning a Named Patient Program

6 Months 12 Months

Prepared Documents and Contracts

Information for physicians and pharmacists

Dose and administration of drug

Patient treatment criteria

Named Patient Program Established

Marketing Authorization Anticipated

10

Page 11: The Aequitas Group Capabilities Overview

INSIGHT | STRATEGY | EXECUTION

11

Post-Graduate Institute of Medicine Certification

Wholesalers

Group Purchase Organizations

Wholesalers

Specialty Pharmacies

Specialty Distributors

Pharmacy Benefit Managers

Physician Offices

Reimbursement & Patient Educators ProgramsTraining Customized by Product and by Need

Physician Office

Hospital Outpatient

Hospital Inpatient

Home

Long Term Care

Dialysis Center

Infusion / Shot Clinic

Ambulatory Surgical Center

Medicare Part A

Medicare Part B

Medicare Part C

Medicare Part D

Medicaid FFS

Managed Medicaid

Private Pay

Medical Benefits

Pharmacy Benefits

Specialty Benefits

Durable Medical

NCPDP

NDC

CPT

ICD-9 and ICD-10

DRG

HCPCS

Active listening

Probing for information

Fluency with FAQs

Working all Four (4) sides of a case (i.e., patient, provider, payor, distributor)

Policies

Bulletins

Articles

Contracting

Rebates

Utilization Controls

Formulary

Preferred Drug Lists

Generic Positioning

AWP

ASP

WAC

Best Price

FUL

AMP

Samples

Coupons

Medicare

Managed Care

Medicaid

Veterans Affairs

Department of Defense

Indian Health Service

Initiation Completion

Payor Introduction

Purchasers and

Distributors

Sites of Service

Plan TypesCoverage and

Payment Billing and

Coding

Payment and Alternative

Funding

Objection Handling

Page 12: The Aequitas Group Capabilities Overview

INSIGHT | STRATEGY | EXECUTION

12

Reimbursement & Patient Educators ProgramsA Way to Support Your Providers and Your Patients

The Institute of Medicine estimatesthat health literacy generates anannual cost of 73 billion dollars peryear in healthcare

Seventy-five percent of chronically illAmericans have low literacy skills

Poor literacy yields a longer length ofstay in healthcare entities, and it’sbeen estimated that poor “healthliterate” patients cost four times morethan a “health-literate” patient, to treat

There is evidence to conclude thatteaching tools, i.e., “videos,brochures, etc., help with teachingpatients, but a healthcare providerwho is trained on how to educate,yields the best outcomes in theprogression patient knowledge

Patient Education Hierarchy

Safety

Disease- Patho-Physiology

Treatment: General & Specific

Problem Solve

Unifywith

Personal Life

Informed Decision

Self Actualization

As patients attain greater knowledge, they move

up the hierarchy which allows greater control & autonomy

in their personal healthcare

Page 13: The Aequitas Group Capabilities Overview

INSIGHT | STRATEGY | EXECUTION

Competitive IntelligenceAcross the Commercial Lifecycle

Actionable Intelligence informs critical, key decisions

May focus on Regulatory, Global Markets, Direct Competitors, Payors, Disruptive Technologies

Informed by primary and secondary research

The Aequitas Group experts filter and interpret data

Anticipate issues for proactive management

Environmental Scan

What factors will Influence the success or failure of my product or service?

What trends may derail my opportunity?

Review potential competitors by modality, target or therapeutic area

Identify opportunities and threats

Data may inform clinical trials, publication schedules, launch plans

PipelineAnalysis

What other entities have fallen out of development and why?

Who will be competing for my clinical trial patients?

What endpoints do I need to hit for differentiation?

Review best-in-class strategies to develop yours

Test your plan prior to launch

Strengthen your team and develop tactics for strong execution

ScenarioPlanning

Is my strategy informed by the most up-to-date, reliable market information?

Am I looking at the right competitors?

What are the real issues my plan will face in the marketplace?

13

Page 14: The Aequitas Group Capabilities Overview

INSIGHT | STRATEGY | EXECUTION

14

Call Center Design and Compliance AuditingWho is Watching?

Insurers

U.S. Department of JusticeOFFICE OF THE INSPECTOR GENERAL

U.S. Food and Drug AdministrationProtecting and Promoting Your Health

Patients & Care Givers

Competitors

Medical OfficesPharmacists

Page 15: The Aequitas Group Capabilities Overview

INSIGHT | STRATEGY | EXECUTION

15

Call Center Design and Compliance AuditingIs the Fox Guarding the Hen House?

Performance gaps: The gaps may cover specific teams, the entire operation and even identify individual contributors

Compliance: Review of how well the organization observes the various laws and regulations that guide the operations and responses

Organizational Risks: Listing of various factors that constitute an internal or an external risk

Reporting: The audit may cover metrics and other information used by managers to guide their decisions

Opportunities: Internal and external situations that present improvement or cost minimization opportunities

Weaknesses: Any areas that are clearly not at par and that must be addressed in order to improve the overall functioning of the call center

Technology: An in depth look at the technology used by the call center to handle call routing, staffing, forecasting, etc.

Quality: Call center QA scores, approach to scoring and coaching, feedback loop

Management: Support staff competency, career paths, management philosophy and approach

Call center audits are normally delivered by specialized firms who posses expertise regarding the industry and who are trained to identify gaps and propose methods of correction.

Page 16: The Aequitas Group Capabilities Overview

INSIGHT | STRATEGY | EXECUTION

16

Call Center Design and Compliance AuditingManaging the RFP Process

Collaboration

The Aequitas Team

Our Client

Define optimal process Review summary findings Select vendor

Design RFP with Procurement and MM Team needs in mind Define optimal process Manage review Summarize key findings Submit cost Model to procurement for review

Criteria Percentage

HIPAA Covered Entity and Disaster Recovery 5%

Distribution Capabilities 5%

Previous Experience in Therapeutic Area 5%

Problem Solving 5%

Technology / Innovation 10%

Cost 10%

Quality Assurance / Escalation Process 10%

Training and Ongoing Information Sharing 10%

Coordination with the Field 10%

Credentials of Account Lead(s) 15%

Reporting Capabilities 15%

Criteria Review

HIPAA Covered Entity and Disaster Recovery

Utilizes BA agreements

Distribution Capabilities US Oncology Distribution Services and CareAdvantage Specialty Pharmacy Services

Previous Experience in Therapeutic Area

Yes. Oncology, Neuro and HIV

Problem Solving; Question 53 of the RFP

Answer showcases understanding of payor environment, but it is very light in regard to understanding the variety of approaches and solutions allowed for PAP and Reimbursement Hotlines. Small volume clients may mean that Vendor has not been challenged to find solutions

Page 17: The Aequitas Group Capabilities Overview

INSIGHT | STRATEGY | EXECUTION

17

Call Center Design and Compliance AuditingDesigning the Process To Match Your Patient’s Needs

Billing

InitialPrescription

Received

Benefits Investigation

Payor Coordination

Prior Authorization

Patient Assistance Process

Optimized Distribution

Financial Coordination

Financial Reassessment

Page 18: The Aequitas Group Capabilities Overview

INSIGHT | STRATEGY | EXECUTION

18

Buying Factors

Service

Price Quality

Page 19: The Aequitas Group Capabilities Overview

INSIGHT | STRATEGY | EXECUTION

19

The Aequitas Value Proposition

Insight

Strategy Execution

www.theaequitasgroup.com