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Patient Portal and MU –

What You Need To Know

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Patient Portal and Meaningful Use-

What you need to know.

Dr. Gary Wietecha

Wendy Hofner

Brian Sauers

October 2013



Dr. Gary Wietecha

Physician Director of Clinical Content

NextGen Healthcare

Wendy Hofner

Team Lead, HQM Support

NextGen Healthcare

Meet our Panelists

Brian Sauers

HIE Business Development

NextGen Healthcare



Agenda

� Meaningful Use certification overview

� Meaningful Use 2014 and Patient Portals

� Reporting

� Patient portal product demonstration

� How to make your patient portal a success

� More information and NextGen Patient Portal special!



Did you hear?

We are certified!



NextGen Healthcare Certified for Stage 2

Great news� we’re Certified!!

NextGen Healthcare was among the first three vendors to have to date received ONC 2014 Edition certification as a Complete EHR!

– NextGen Ambulatory EHR version 5.8 is compliant with ONC 2014 Edition criteria and was certified as a Complete EHR on March 1, 2014

– NextGen EDR version 4.3 is also compliant with ONC 2014 Edition and certified as a Complete EHR with reliance on NextGen Ambulatory EHR as additional required software

– ONC 2014 criteria includes Stage 2 meaningful use, as well as revised Stage 1 requirements

– ALL clients must be on v5.8 prior to the 90-day 2014 reporting period

(ONC certification remains the essential EHR industry performance benchmark)

NextGen® Ambulatory EHR

Version 5.8 - CC–2014-345777-3



NextGen Hospital Clinicals

Certification Update

• The Certification Commission for Health Information

Technology, an ONC Authorized 2014 Certification Body,

certifies this EHR Module for the use by Hospitals

(Inpatient)

• NextGen® Inpatient Clinicals version 2.6 is compliant with

the ONC 2014 Edition criteria and was certified as a

Complete Electronic Health Record (Complete EHR) on

September 18, 2013 by the Certification Commission for

Health Information Technology (CCHIT®), an ONC

Authorized Certification Body (ONC-ACB).NextGen® Inpatient Clinicals

Version 2.6 - CC–2014-345777-8



Meaningful Use 2014

Patient Portal



Why you need a patient portalH

What are these new Patient Engagement requirements in 2014?

• New MU stage 1 Objective to replace Core #12 and Menu #5 which

requires online access to patients (ability to view, download and transmit)

• MU stage 2 Core Objective #7 – Two measures:

• Measure 1 - Provide online access to patients for more than 50% of patients.

• Measure 2 - More than 5% of patients must actually access (ability to view,

download and transmit) their health information

• MU stage 2 Core Objective #17 - More than 5% of patients must send

secure messages to the Eligible Professional

This means, for the or the first timeH

• You are directly responsible for getting the patients to use technology

• You need to start implementing a certified portal and secure messaging system, like

NextGen Patient Portal, as early as possible to start building toward the required

numerator thresholds.



Reporting



Reporting

• A ‘Patient Portal’ will be required in 2014 regardless of Stage of Meaningful

Use

• HQM will be utilized for all 2014 reporting for Meaningful Use

• Encourage patients to utilize Patient Portal

• Secure messaging and Measure ‘B’ of View, Download, Transmit allow

numerator to be satisfied before, during, or after the reporting period

• Recommend enabling ‘PHR’ within File Maintenance

• Allows patients access to their information with no staff intervention



View/Download/Transmit Reporting

Measure A:

• More than 50% of all unique patients seen by the EP during the EHR

reporting period are provided timely (available to the patient within 4

business after the information is available to the EP) online access to their

health information

Measure B:

• More than 5% of all unique patients seen by the EP during the EHR

reporting period (or their authorized representatives) view, download, or

transmit to a third party their health information




Measure A:

• Denominator is all unique patients seen by the EP during reporting period

• Numerator is how many patients in the denominator have access (timely) to

their health information

Measure B:

• Denominator is all unique patients seen by the EP during the reporting

period

• Numerator is how many patients in the denominator viewed/downloaded or

transmitted their information (before, during, or after the reporting period)




• Enable PHR access within File Maintenance

• If PHR access enabled ‘and’ the patient is provided a token code before

qualifying encounter or up to 4 business days after the patient will meet the

numerator

• A patient or their representative that views/downloads/transmits their data –

this is captured by the patient viewing ‘My Health Record’ will meet measure

B

• The patient can view/download or transmit before, during or after the EHR

reporting period to meet numerator requirements



Secure Messaging Reporting

Denominator:

• Unique patients seen during the EHR reporting period

Numerator:

• The number of patients or authorized representatives in the denominator

that send a secure message ‘before, during, or after the EHR reporting

period’

• The secure message can go to the ‘practice’ and not directly to the provider

• The provider does not have to ‘respond’ via secure email



NextGen Patient Portal

Product Demonstration



Make your patient portal a

success



Tools available to you through NextGen Healthcare

Case studies Ideas to promote

your patient portalTips and Tricks



NextGen Patient Portal Marketing Collateral Websitehttp://nextgen-patientportal.com/category

On this website, you’ll find:

• Buttons

• Posters

• Brochures

• User Guide for patients

• Security token cards

• A PowerPoint template



For more information on

Meaningful Use



NextGen Healthcare Resources for MU

Meaningful Use Resource Center

– Live and web training classes

– Educational webinars

– Dedicated physician consultants

– Dedicated MU subject matter experts – MU411 email address: [email protected]

– MU411 is available to respond to questions via email surrounding:

– General availability of programs

– General availability for KBM/application releases

– Location of documentation

– Questions surrounding available educational opportunities for clients

– For all other MU inquiries, please submit a Support Incident.

MU Resources Landing Page (on CRC)

– FAQs (being updated for Stage 2)

– Stage 2 Client Pathway document (being updated for Stage 2)

– HQM White Papers (being updated for Stage 2)

– MU Crystal Reports White Papers (being updated for Stage)

– Listing of upcoming training sessions (check Training Portal frequently)

– Visit: https://client.nextgen.com/cust_ng5/mu.asp

CMS MU Homepage: https://www.cms.gov/EHRIncentivePrograms/



NextGen Healthcare Resources

for 5.8/8.3 Upgrade

NextGen Healthcare EHR/PM Version 5.8 is now in general release!

KBM Version 8.3 will be released in Fall 2013.

– Get started now on your upgrade!

– Visit www.nextgen.com/upgradecentral

• Learn about hardware and software requirements

• Read more about the features and benefits of 5.8

• And more information will be added as the upgrade approaches



Great Savings

Take advantage of great savings on the NextGen Patient Portal:

Save 20% on Patient Portal licenses through Nov. 15

Contact your Sales Rep or Inside Sales Rep to take advantage of this great offer.

Not sure who to contact? Send us a message at [email protected]



Stay tunedH

For the next webinar in our MU411 Series:

Interoperability and Meaningful Use- What You Need to

Know

Coming at the end of October



Questions?

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