PT. TOTAL MANDIRI SELARASwww.temans.co.id

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Table of Contents

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About US - Established Business

Mission and Vision

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Our Portfolios

Logistic Service Provider

Project Logistic

Warehouse & Distribution Process

Inbound, Outbound and Standard Packing

Combat & CME Service

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Telecom Implementation

Continue Service

Organization Structure

Track Record of Our Success

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Why TEMANS

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Our Location 16

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Established Business

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TEMANS (PT. Total Mandiri Selaras) has been in business since 2010. Located at Jl. Tebet Barat Dalam II, No. 16B, Tebet, Jakarta South - 12810, with few regional offices in Indonesia (Medan, Pekanbaru, Palembang, Surabaya, Semarang, Balikpapan, Denpasar, Makassar, Menado, Ambon, etc).

Operational presence in key region in Indonesia enable us to provide very focused and localized support to our valued Clients . This is accomplished by learning customers’ exact objectives with regards to their internal and external requirements, thus ensuring that TEMANS will provide quality services more consistently than any other service provider in the market. We are very proud of our reputation & always strive to maintain it.

Leading Business Trends• Business Drives : Increased simplicity and effectiveness of services will become

important strategy for the bright future of the business, giving the best offers and services to Customer.

• Business rules : Our business strategy will revolve around the need to provide quality service to our various target customers, in the process fully satisfying their needs. This shall be undertaken through recruitment of a professional team and the provision of good quality of service to the client's particular needs.

• Assess activities : Supported by experienced personnel team.

Message from the President

“We come to work each day for one reason: to make things work for you – not merely on paper, not just conceptually, but practically on the ground . This is our promise. It’s a big challenge in an unpredictable world. The commitment of our people and the strength of our service in more than 100 cities stand behind that promise.”

Nova GracePresident Director

In the Southern of Jakarta – in the heart of Indonesia

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Mission and Vision

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Mission

Our primary objectives are to promote Total Quality Management and to maintain our success through steady investment in our service expansions and innovations. Our goal is to promote health, safety and environmental safety through out our organization.

The commitment, professional expertise and responsible attitude to the environment of our entire team enable us to retain our customers‘ appreciation, trust and loyalty.

Our core belief of integrity, passion and trust are the key values underlying the strong partnerships we are enjoying with our customers and business partners.

Vision

To be the best customer service team in our profession. We strive to develop and maintain a first-class to ensure employee satisfaction, which drives customer loyalty leading to sustained profit growth and creating improved company value.

Our Aim

Our aim is to build a long term partnership with our customers and to help them succeed in their business. The success of our company is based on our ability to sustain long-lasting mutually beneficial relationships with those we conduct business. We will offer our customers world-class satisfaction; we will provide them with innovative complete communication packages that will add value to their life and business.

• Value to Our Customer by delivering innovation & excellent service• Mutually beneficial relationship with our strategic partners• Sustainable profit to our shareholders

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Why TEMANS

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Trust 

Excellent 

Manage 

Achievement 

Network

Solution 

Service Excellent Clients base organization that ensure high level of responsive communication channel with dedicated person in charge for each client. Security is always of highest priority and we are proud of our record of accomplishment of our services. Operation ExcellentBest practice standard of operational excellence that include Performance management system, Key Performance Indicators, Good Warehouse Practices and safety, health and environment standard. A team of experts. Resources who can think outside the traditional rules and find solutions. We handle the jobs other companies consider too difficult.

A more than three years of strong history and track record, We are proud to present of our excellent service. Our core belief of integrity, passion and trust are the key values underlying the strong partnerships we are enjoying with our customers and business partners. The commitment, professional expertise and responsible attitude to the environment of our entire team enable us to retain our customers‘ appreciation, trust and loyalty.

Computer based information system that includes best practice and customized warehouse management system, transport management system and reliable partnership with shipping lines, Airlines Operators .

Project Management End-to-end project management, down to the smallest details of your project move. Exceptional attention to all regulatory compliance issues, safe operations, and the protection of the environment.Team ManagementCommitted and experienced team professionals. Our team had excellent experience to manage the cargo delivery via Sea, Air, and Land transportation. Having an individual skill and solid team work. With their team spirit, our employees create a pleasant working environment and constantly seek to improve their knowledge and their skills.

We deliver a solution to meet with a depth knowledge of bringing the logistics solution. Maximize Fulfillment Service, Minimize Transportation Costs. If project requires pre-staging of product or equipment, cross docking or distribution/ consolidation, we have a vast network of warehousing facilities to handle the job.

Consistently achieved a high level of customer satisfaction by exhibiting a positive attitude and building trust, by ensuring commitments are met and expectations are exceeded by offering additional information about the company’s products in line with customer needs and priorities.

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Our Portfolios

Freight Forwarding Removals & Relocation

Project Logistics

Logistics Management

Air Freight

Sea Freight

Rail Freight

Road Freight

Customs Brokerage

Cargo Insurance

Move Management

Corporate Relocation

Projects

Heavy Lifts

Value Added Logistics

Warehousing & Distribution

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Logistic

s Ser

vice

Pro

vider

CME, Combat Relocation and Telco Implementation

Extend Capabilities to Service Customers

Summary of Service

Equipm

ents

Inst

alla

tion

COMBAT S

ervi

ce

Mini CME Service Infrastructure design & construction (eq. Mini CME, Wall Mounted)

Telecom Implementation Equipment installation Equipment commissioning Equipment integration PLO – Prelaunch Optimization

COMBAT ServiceDeliveryInstallation / Dismantling

MINI C

ME

Trends

Business

Leading

Business flexibility

Increased simplicity & efficiency

Project cost reduction and revenue generation.

Costs are more predictable & follow business volume.

Total inventory identification & transparency

On demand with short rollout times

Immediate start with ready-to-use

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General Capabilities

Removals &

Relocation

Logistics Project Management

Warehousing and

Distribution

Spar

e Pa

rts

Man

agem

ent

Project

LogisticsLogistic Service Provider

Logistics Management, TEMANS has been recognized as one of the most successful independent Project Logistics Management Company in Indonesia. Operational presence in key region in Indonesia enable us to provide very focused and localized support to our valued Clients. Supported by its own offices and associates nationwide, TEMANS employs a team of professionals that follows up and follows through on each and every transaction we manage. With our Service Network across more than 100 cities, we aim to be the most reliable Logistic Service Provider, Removal & Relocation, and Project Logistics Management Company in the market with an inspired, people-driven and dedicated approach to serving our valued customers.

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Warehousing and DistributionOur warehouses are among the safest places to deposit your goods. All goods are properly

Freight ForwardingTo bridge the complex, competitive divide between the delivery of products, from source to end-

Air freight : Our specialist air freight team satisfies clients who require the transport of perishable products as well as general cargo.

Road freight : Road freight provides flexible regional transport, with expert skills in crossing border procedures, type of product and priority shipment handled. This is for individual or consolidation loads in perishable produce as well as general cargo. Our own fleet enables us to control schedules and delivery priorities.

Ocean Freight : The key elements in multimodal transportation service. In order to offer the best service possible, we have a dedicated ocean freight department specializing in FCL, LCL, Break-Bulk, Project Cargo and different types of cargoes. The flexibility and range of Ocean Freight Services offered to provides our customer economical alternatives to other, more costly modes of transportation. Our logistics services cover not only shipments from port-to-port, but also the complete door-to-door supply chain solution.

protected so that they can remain in our warehouse for as long as the customer deems necessary.TEMANS extensive warehousing and

store and distribute consignments anywhere in the region by efficient modes of transport.

distribution system will pick, pack,

destination, for quick sale thereof, Temans is an expert and experienced “know-how” partner in commercial matters, modes of transport, as well as the most effective route planner from supplier to delivery destination. This service is provided :

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Mode of Transport Project ControlInternal Systems

TEMANS Logistic Solution

OrderMgmt

Warehouse & Inv Mgmt

Financials

InsuranceShip Status Invoice

Planned Shipment

Order StatusOrder / Release

Information

Web-Based – under prepare Real-time shipment status checking Flexibility - Improved on-time

delivery & customer satisfaction Forecast Business Support

OrdersProduct

Location Item Master

Planned Shipment

Confirmed Shipment

Payment Vouchers

Invoice Check and Match

Continuous Planning

Project Logistic

CarrierAnalysis

On-TimePerformance

CustomerSatisfaction

SISSIS SITACSITAC CMECMEEquip.

Impl.Equip.

Impl. SPMSSPMS

Project Logistics

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Logistic Solution Central, and Local

Logistics Management High Performance

Transportation Optimization

Transportation Collaboration and Execution

Logistics Automation with Exception Management

Complete Logistics Network Visibility

Dynamic Routing & Consolidationthroughout Network

Intermediate Facilitiesfor Consolidation

Consolidation pools & cross-docks

Dynamic Optimization When to use pool vs. by-

pass - Consolidation from pool - Consolidation from site

Multi-Tier Distribution Multi-Leg, Multi-Mode One order can involve

multiple shipments, parties, and modes

Optimization can be performed for unlimited legs and modes

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Products entrusted by our customers will be safely and securely taken care of while in our custody.

Warehouse & Distribution Process

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Whatever you want to be moved, we move it for you!

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Inbound, Outbound and Standard Packing

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Sample Standard Packing Whatever you want to be moved, we move it for you!

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COMBAT ServiceOur professional telecommunications constructors work both in-house and on-site to deliver superior construction, installation and maintenance for cellular sites supported by quality and coordinated service. We provide our customers with efficient shipping requirements and easy site implementation.

COMBAT & CME Service

CME Service Ensuring the acquired land has permission in terms of ownership by investigating the documents legality and has been permitted by the community within a radius of tower and any permissions necessary to obtain a IMB has been done correctly and meets the applicable rules.

Ensure that all civil activities within the project are well planned, coordinated and be able to utilize all available resources in directing and supervising all involved including site personnel and subcontractors.Lead and ensure all work groups are properly guided in assembling and controlling the required resources (manpower, equipment, materials and tools required) to start and sustain the work efficiency and productivity until the completion of the project.Inspect work in progress to ensure conformity with specifications and requirements, Industry Codes, Standards and Procedures, and provide technical advice to resolve problems.Determine and procure tools and materials to be delivered at specific times in order to conform to the workloads, plans and schedules.

Our engineering teams deliver each site with maximum effectiveness including:

☼ Delivery and Installation of Combat

☼ Dismantling, delivery and Re-installation of Combat

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In the past, the rollout of cell sites was commercially contracted between an operator/owner and a mayor Telecommunications equipment vendor. In some project setups the operator/owner managed several sub-contractors by himself and rolled-out cell sites. By this opportunity TEMANS provide the solution to consistently deliver value to our clients through solutions and services that enable efficient services and consistency of appropriate capabilities and qualities.

The mission of TEMANS has been follow-up with focus on our goal. The company will therefore: Understand the customer needs and problems,

active listening, positive thinking. Perform the promised service dependable and

accurately. Provide the best quality, timely and cost-efficient

range of services to our customers. Commit to the responsibilities of enhancing

professionalism. Continue develop service for implement new services

and practices, thereby to enhancing our overall value to the customers.

independent of full project management (roll-out management). It typically entails the supply of traditional BTS installation and commissioning services but may also include, depending on the project’s scope of work, BTS or Network Elements implementation services and Radio Frequency and Transmission Network Planning.

Project management under this scenario is limited to scheduling and managing the day-to-day activities of the implementation teams, ensuring the delivery of services and in accordance with customer specification, the creation and submission of relevant site documents, and the timely submission of change orders and customer invoices. Through this arrangement overall management of the project and customer interface resides with either the customer (supplier). At a minimum the following functional areas are addressed:

Purchase order / change order management Pre-installation site readiness survey Pick up equipment, Recondition and Deliver

to site Equipment installation Equipment commissioning and integration KPI / Quality Certificate Milestone reporting and update Cost control Acceptance Progress reporting

Telecom Implementation

TI is a stand-alone service, meaning it can be purchased

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• Business rules : Efficiency and effectiveness of operation will become important strategy for the bright future of the business, giving the best offers and services to Customer.

• Take action: TEMANS with their creativity and competencies ready to propose an integrated and sustainable solution in development of the cellular network. the Solution which proposed will give positive impact and inline with Customer needs.

• Assess activities: TEMANS have ability to manage project activities starting from project preparation up to end project implementation with accuracy and accountability are both supported by experienced personnel team.

• Monitor activities : Optimisation of this work and good management of the technical elements defined in this document will lead to the scheduled success of the project with the highest quality standards.

Evaluate changes in business environmentand automatically take appropriate actions

Wor

kflo

w-D

riven

…Solutionby…

End Customer’sEnd Customer’s

…A Need for Change

Capacity

Redeployment

Coverage

Quality

Blocking

New Site

Continue Service

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President Director

Marketing Manager

Organization Structure

Sales Manager

Customer Service

Representative

Billing & Collection

Logistic ServiceProvider

Safety Assurance &

Quality Control

Special Project

AccountingPayroll

Human Resources

Purchasing & General Service

Claims Administrator

Business Strategy &

Market Analyst

Research &

Development

Risk Management

Facilities Management

Head of Finance &

Human Resources

Head of Services

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InternalAudit

Head of Sales &

Marketing

Head of Planning &

Development

CME , Combat & Telcom

Implementation

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Track Record of Our Success

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Our Location

Medan Komplek SBC No. C3 Jl. Sungail Medan – North Sumatera

Palembang Jl. Alang – Alang Lebar No. G01 Sukarame – South Sumatera

Manado Jl. Girian Bawah No. 88, Bitung – North Sulawesi Makassar Jl. Bontoloe Baru No. 40, Kec. Tamalanrea, Makassar – South SulawesiAmbon Jl. Piere Tendean No. 5, Halong - Ambon, Maluku

Jambi Jl. Suryadarma KM. 10 No 17 Kenali Asam Bawah Kotabaru Jambi

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Head Office - Jakarta Jl. Tebet Barat Dalam II, No. 16B, Tebet, South Jakarta - 12810

Balikpapan Jl. AW Syahranie No. 5 Kel. Batu Ampar, Balikpapan – East Kalimantan

Denpasar Jl. Pandu No. 45 Banjar Dukuh Dalung, Kuta Utara, Denpasar

Bandung Komplek Ruko Istana Kawaluyaan No. 12 Jl. Soekarno Hatta, Bandung – West JavaSemarang Kawasan Industri Cipta Block 9 Arteri Tanjung Emas, Semarang – Central Java

Gorontalo Depan Kantor Bupati Gorut JL. Trans Sulawesi Gorontalo – Manado. Kel. Molinggapoto, Kecamatan Kwandang, Gorontalo Utara

Surabaya Komplek Ruko Andalusia Square Kav. B-11 Jl. Kartini No. 7, Surabaya – East Java

Your Service!