Unleash Productivity

connectcloud ITcontinuitymanaged IT services

TelePacific/DSCI Corporate PresentationThis presentation contains embedded fonts; however, the PowerPoint version that you are using does not support their display.Notice added by Presentation Font Embedder. For more information visit www.presentationfontembedder.com/no-embedded-fonts

2Who we are• A national managed

service carrier, cloud IT applications and unified communications solutions provider.

• All backed by industry leading customer service

• We help our customers use technology to boost productivity

3Businesses want to…• Securely connect to locations,

customers and applications • Communicate on any endpoint

device, anywhere• Eliminate downtime risk • Manage costs• Outsource IT…not become communications experts

4Solution suite

5ConnectLink to locations, clients, partners and the cloud with voice, Internet and managed WAN services

6Cloud ITReduce operating costs and improve collaboration with Hosted Unified Communications (UC) and IT applications

7ContinuityAvoid business interruption with managed redundancy and disaster recovery solutions

8Managed IT servicesThe support you need for critical IT systems without the cost and hassle of doing it in-house

9Network platform• Rapid services

deployment and reliable connectivity with our Ethernet Ecosystem

• Bring-your-own bandwidth with assured performance over ordinary Internet or hybrid WAN

10Expert mixed & matchfor solutions as uniqueas our customers

We work with you to determine the best mix of services to develop the best solution for you

Private Networking Unified

Communications

Datacenter

MPLSContinuity

InternetContinuity

with 4G

Colocation

Local Access

Continuity

Connect Cloud IT Continuity Managed IT

Office 365

Firewalls

Workstations

Networks

Servers

Internet

SIP Voice

EthernetEcosystem

Customer Transport

Microsoft Office 365

11Expert mixed & matchfor solutions as uniqueas our customers

We work with you to determine the best mix of services to develop the best solution for you

Private Networking Unified

Communications

Datacenter

MPLSContinuity

InternetContinuity

with 4G

Colocation

Local Access

Continuity

Connect Cloud IT Continuity Managed IT

Office 365

Firewalls

Workstations

Networks

Servers

Internet

SIP Voice

EthernetEcosystem

Customer Transport

Microsoft Office 365

12Nationwide network

• Any application.• Any speed.• Any where.

Delivered via TelePacific Ethernet

Ecosystem or SD-WAN

13Network reliability• Las Vegas-based NOC

oversees network performance 24/7/365

• Restore, then repair

• Proactive, preventative maintenance culture

• Network Monitor delivers business-critical network data to your desktop 24 hours a day, 7 days a week via web portal

14OneCentral and Dash Customer Portals• Create, edit and delete

your own end-user information

• Reset and manage passwords

• Manage your billing effectively, including tracking and payments

• Create and track trouble tickets

• Moves, adds, changes (UCx)

15Trusted contacts when you need them

Customer service reps address your concerns 7/24

TechExperts

AccountManagers

7/24CSRs

YourOwn Rep

Project managers, solution

consultants & product experts that know their

stuff100+ account managers that lend a hand to your dedicated representative

A dedicated representative

for each account

16Simplified customer experienceNeeds

and wants analysis

Multiple integrated services

OneIntegrated

bill Single

point ofcontact

…in language of the

customer…delivered by one provider

…accurate 99% of the

time…for when you need it

most

Understand their goals and desired outcomes

Design and implement a solution that

worksNo

hasslingPeace

of mind

17Seasoned and accessible executive team• CEO Dick Jakult Served as CEO of NYNEX (Verizon)• Our executive team members each have over 10 years with

TelePacific and over 100 years combined experience with major service providers

• Every customer has Dick’s mobile number

18Diverse customer base80,000

locations, including…vs accounts

(35,000)

3,500real

estate4,500

financial400

medical4,000 retail

1,000 automotiv

e8,000

distribution

2,500 legal

1,000 educatio

n2,000 prof

services

19Some brands that trust us