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Presenters: Komal Sharmin Sadiq Ahmar Naemm Qutb Sarfraz Zubair AslamManagement Information system in Telenor Network:Telenor network formed by ITTELENOR Introduction of Telenor:Type SubsidiaryIndustry TelecommunicationsFounded 2004Headquarters Islamabad, PakistanProducts Mobile Telephony, Mobile BankingWebsite www.telenor.com.pk

Introduction of Telenor:Network providing companyWide range of PackagesYouth OrientationSecures 2nd placeUse of ITInternet Service ProviderMobile banking

Fundamentals roles of IS in telenor:Support of business processes and operationsSupport Business Decision makingSupport Competitive Advantage

Components of IS in TELENOR:People Resource of TelenorHardware Resource of TelenorSoftware Resource of TelenorData Resources of TelenorNetwork resources of Telenor

Intranet of TELENOR:

Virtual Teams: Virtual teams work on assigned projects. Telenor Pakistan acquired 51% of Tameer Microfinance Bank in November 2008. In 2009 it launched 'easy paisa' to become Pakistan's first telecom operator to partner with a bank to offer mobile financial services across Pakistan

Environmentally conscious: Telenor Pakistan has taken and continues to implement a number of environmentally-friendly initiatives. These include mainstreaming energy efficiency and alternate energy solutions, and implementing occupational health & safety practices that comply with international standards

Porter,s Forces Applied on TELENOR There is rivalry of competitors like ufone, mobilink, warid. There is no threat of new competitors.There is a threat of substitute if there are cheap packages available on other networks.Bargaining power of customers is high.Bargaining power of suppliers is lowCompetitive strategies and the role of IT in TELENOR:Cost leadershipDifferentiationGrowthLocking customersRaising barriers to entrants

Competitive strategies and the role of IT in TELENOR:

Hardware in TELENOR:Types of computer system in TELENOR:MicrocomputerMidrange computerMainframe

Peripherals: Using of all input, output and secondary storage devices in telenor for direct connections and telecommunicationInput technologiesOutput technologiesComputer storage

SOFTWARES IN TELENOR

Software types helping in TELENOR:Application softwareSoftware suits

SOFTWARES IN TELENOR: Web Browser: Key software interface to the hyperlinked resources of the World Wide Web and connected to the network of organization through internet explorer and Netscape communicator. Internet is also use to know the feedback of customer, for advertising and networking.www.telenor.com.pk

Use of Presentation Graphics: Helps convert numeric data into graphic displays Helps prepare multimedia presentations Easy to use

Use of Groupware in Telenor sector:Collaboration softwareHelps workgroups and teams work together to accomplish group assignmentsCombines a variety of software features and functionsE-mailDiscussion groups and databasesSchedulingTask managementAudio and videoconferencingData sharing

Database Management System: Controls the development, use, and maintenance of databases.Helps organizations use their integrated collections of data records and filesAllows different user application programs to easily access the same databaseSimplifies the process of retrieving information from databases

Database:Data WarehouseTelenor should use data ware-housing to store data that should have been extracted from distributed database.Data MiningIn data mining, the clean data the telenor should use for competitive advantage.Database ManagementTelenor should use database management system like customer transaction system to store the data in same file rather than in different files.

Conclusion:Telenor is included in those companies that make efficient use of IT in its business, to manage its work, resource, and data. But still there is some empty space left that we think telenor has to fill by using more of latest technology and information system.

Thank you: