technology overall organizational structure - mitweb.mit.edu/wdc/public/ist.pdf · stan zemon olu...
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1
InformationServices &Technology
Diana HughesSpecial Assistant to the VP
Allison DolanDirectorHuman
Resources and Administration
Theresa ReganDirector
Operations and Infrastructure
Services
Don MontabanaDirector
Client Support Services
Christine MeholicDirector
Student and Administrative
Information Systems
Overall Organizational Structure
Steve WinigProject & Relationship
Management
Wilson D’SouzaDirector
Infrastructure Software
Development and Architecture
Last Updated August 2007
Angie MilonasDirectorFinance
Elliot EichenVoIP Transition Manager
Laxmi RaoIT Energy Coordinator
Taeminn Song Senior Project Manager
Jerry GrochowVP for Information
Services & Technology
Christine FitzgeraldStrategic Communications
2
InformationServices &Technology VP’s Office
Joanne Sayers(Admin. Assistant)
Diana HughesSpecial Assistant to the VP
Jerry GrochowVP for Information
Services & Technology
Steve WinigProject & Relationship
Management
Darlene FladagerJoanne HalliseyKeith McCluskey Kathy Pagones O’Neill
Elliot EichenVoIP Transition Manager
Taeminn Song Senior Project Manager
Laxmi RaoIT Energy Coordinator
Allison DolanDirectorHuman
Resources and Administration
Theresa ReganDirector
Operations and Infrastructure
Services
Don MontabanaDirector
Client Support Services
Christine MeholicDirector
Student and Administrative
Information Systems
Wilson D’SouzaDirector
Infrastructure Software
Development and Architecture
Angie MilonasDirectorFinance
Christine FitzgeraldStrategic Communications
Robyn Fizz Piedad Valencia
3
InformationServices &Technology
Christine MeholicDirector
Student and Administrative Information Systems
Student and Administrative Information Systems
Quality Assurance
(TBA)
Student Systems Vision(Dean Briggs, JoAnne
Stevenson)
Student Systems
(Mark Damian)
Technical Services
(Kevin Lyons)
ERP Systems
(Bart Dahlstrom)
Comm. Coordinator(Michael Harrington)
Planning Manager(TBA )
4
InformationServices &Technology Student and Administrative
Information Systems: Services
RegistrarUndergrad Advising & Academic Programming HousingAthleticsFaculty Support
Cross Client SupportProject Mgmt. Resource MethodologyTechnical ExpertiseProcess Management
Undergrad Admissions (Phase I & II)Educational Counseling web siteGrad AdmissionsHousing DiningAssociation of Student ActivitiesInternational Students Office
Student Financial ServicesFinancial AidStudent EmploymentMITSIS FeedGross Pay Timesheet Load from SAP to MITSISWeb Grad AidElectronic Student Personnel Action Form
Christine MeholicDirector
Student and Administrative Information Systems
Student Systems(Mark Damian)
Admissions
(Eamon Kearns)
Common Services
(Lori Singer)
Student Financial Services
(Janet Sahlstrom)
Academic Services
(Matthew Burfeind)
Student Systems Vision(Dean Briggs, JoAnne
Stevenson)
5
InformationServices &Technology
Christine MeholicDirector
Student and Administrative Information Systems
Financial Enterprise Application Development / Maintenance (SAP, Web)
Logistics Enterprise Application Development / Maintenance (SAP, Web)
Human Resources and Payroll Enterprise Application Development / Maintenance (SAP, Web)
Student and Administrative Information Systems: Services
Environmental Health/Safety Application Development / Maintenance (SAP, Web, custom)
ERP Systems (Bart Dahlstrom)
Financial Team(Veronica DuLong)
Logistics Team(Bob Romanowicz)
HRPayroll Team(Julie Block)
EH&S Team(Rob Damian)
6
InformationServices &Technology
Christine MeholicDirector
Student and Administrative Information Systems
SAP TechnicalABAP DevelopmentITSTechnical ServiceEnterprise Apps
SAP Basis
Student and Administrative Information Systems: Services
Quality Assurance(TBA)
QA / Testing
UI DesignWeb DevelopmentCustom Apps
UNIX/VMS account managementPlatform security, monitoring, tuningSIS account connectivity Application server administration
R3 Admin
(Ron Parker)
Internet Design and Development
(Steve Landry)
Infrastructure
(Dan Hart)
Web server adminLoad balancer adminDrop box FTP server adminCVS access & adminCMS adminMITSIS AccessMITSIS PrintDBA
ABAP/ITS
(WaiMing Li)
Technical Services(Kevin Lyons)
7
InformationServices &Technology Student and Administrative
Information Systems: StaffChristine Meholic
DirectorStudent and Administrative
Information Systems
Admissions
(Eamon Kearns)
Student Financial Services
(Janet Sahlstrom)
Common Services
(Lori Singer)
Academic Services
(Matthew Burfeind)
Bob AdamsStuart BrownRoberta CrumrineMonica MenlibaiStan Zemon
Olu BrownAndrea CollinsLeo LarsonDebra Wiley
Ben ColeRyan JonesRoss Runnion
Shawn DunnJoe GreeneTom Wanderer
Student Systems(Mark Damian)
Student Systems Vision(Dean Briggs, JoAnne
Stevenson)
Seth WinermanSophie Wong
8
InformationServices &Technology
Christine MeholicDirector
Student and Administrative Information Systems
Financial Team(Veronica DuLong)
Logistics Team(Bob Romanowicz)
HRPayroll Team(Julie Block)
EH&S Team(Rob Damian)
Bob CaseyCarolyn FullerMary Ellen GearinLucia Ma
John BartolomeoIan BennettKen LevieElda PruddenDave TartagliaHao Wen
Wayne CarloniEmily CunninghamCindy DeSimoneSharon DiLibertoMary DonovanDavid GoodwinSuna GulenDavid HoLeslie KandelShridhar KulkarniJennifer KratochwillLarissa KushkuleyKaron McCollinPatricia SullivanMullenFrank Quern
Student and Administrative Information Systems: Staff
Lee CollierAmy King Seth SeligmanJohn Tuttle
ERP Systems (Bart Dahlstrom)
9
InformationServices &Technology
Christine MeholicDirector
Student and Administrative Information Systems
Richard KatkowskiArif KhanGee LeeGeorge Petrowsky
Student and Administrative Information Systems: Staff
Sharron Sawyer
Michael BergerNelson ChenJim DobrovicNancy GiftWebly JeanBaptisteAdam ListerBill McAvinney
Michael BroderickRaisa BudmanPaul CroninSemyon EskinMarina Hauptman
R3 Admin
(Ron Parker)
Internet Design and Development
(Steve Landry)
Infrastructure
(Dan Hart)
ABAP/ITS
(WaiMing Li)
Allan DavidsonMark PruddenDavid Rosenberg
Technical Services (Kevin Lyons)
Quality Assurance(TBH)
10
InformationServices &Technology
Don MontabanaDirector
Client Support Services
MIT Home Page(Suzana Lisanti)
Data Analysis &Presentation(Rob Smyser)
Departmental IT Resources
(Kyle Pope)
IT Help Services(Barbara Goguen& Oliver Thomas)
Training, Consulting And Publishing
(Jane White)
Software LicensingAnd Distribution
(Jon Hunt)
IT Security Support
(Tim McGovern)
Client Support Services
Software Acquisition(Paul Heffernan)
Telephone Client Support
(Jana Tarasenko)
Telephone Information Center
(Nancy Harney)
Academic Computing Coordinating Group
(ACCORD) (Oliver Thomas)
S/W Developer (Steve Turner)
11
InformationServices &Technology
Departmental IT Resources
(Kyle Pope)
IT Help Services(Barbara Goguen& Oliver Thomas)
Training, Consulting and Publishing(Jane White)
Service Level AgreementsDesktop DeploymentsPreventative Maintenance technical services Athena Cluster Services
General Computing HelpAthena Consulting ServicesRCC and ILG Network HelpHardware and Software RepairsComputer Buying AdviceUser AccountsBusiness Application HelpVIP HelpUnix/Linux HelpStellar Help
AuthorizationsTrainingPublishing TeamDepartmental Consulting and ApplicationUsabilityAccessibility
Client Support Services: Services
Don MontabanaDirector
Client Support Services
12
InformationServices &Technology Client Support Services: Services
Telephone Client Support
(Jana Tarasenko)
Help DeskMoves, adds & changesBilling
Software Licensingand Distribution
(Jon Hunt)
IT SecuritySupport
(Tim McGovern)
ReleaseLicensingDistribution Athena Academic Software Distribution
IT Security Incident & Detection ResponseIT Security & Sensitive Data AwarenessDMCA Takedown Notice ResponseDMCA Legal Action Stopit Incident ResponseIT Policy Consultation
Telephone Information Center
(Nancy Harney)
Telephone OperatorsDirectory AssistanceNameConnectorAudio bridge reservations
Don MontabanaDirector
Client Support Services
13
InformationServices &Technology
MIT Home Page(Suzana Lisanti)
Data Analysis &Presentation(Rob Smyser)
Departmental IT Resources
(Kyle Pope)
IT Help Services(Barbara Goguen& Oliver Thomas)
Training, ConsultingAnd Publishing
(Jane White)
Bill BarrassoMike BryanBrian CampbellBrad ChaffeeTom CoveneyPat CurtisSean DavisHans DietrichRyan FlanaganJohn GuyLou IsgurPatricia KeoughChuck King
Dan ArmendarizFred Baars Laura Baldwin April Barton Robin Blanco Bill BridsJozsef DocziLarry EganPhyllis GaltChris Gresham Yang Gu John HoseBarbara JohnsonBob LangJoanne LarrabeeJacob Morzinski
Rebecca AschAlison BellSean BrownKathy CahillSamantha ContiStuart DietzMichael DuttonRobyn FizzAreth FosterWebsterJohn FothergillHeather Anne HarrisonBronwen HeuerAmon HorneKevin JamesKate KibbeeCecilia MarraLisa Mayer
David ConlonSusan Curran
Client Support Services: Staff
Stuart PeloquinJonathan ReedLisa RobinsonJennifer ShangAaron SwiftMatthias ThornMark Van DykeChristine VerickLucas VilladaKarl Witt
Peggie McGrathKris NyzioJeff PankinAnna PopeJeff ReedLee RidgwayStephani RobertsRanjani SaigalIrina VainstockMark WiklundCarol WoodEsther YanowMary Ziegler
Software Acquisition(Paul Heffernan)
Don MontabanaDirector
Client Support Services
Development(Steve Turner)
Jen LopezMatt MacionePeter MiltBrian MurphyBarry StoelzelMatt SullivanJoe Welch
14
InformationServices &Technology
Don MontabanaDirector
Client Support Services
Client Support Services: Staff
Telephone Client Support
(Jana Tarasenko)
Antoinette BrowneGretchen HamsonMarian SindelirJanice SpinettoApril WhiteFragerKelly Yu
Telephone Information Center
(Nancy Harney)
Diane CatalanoThomas Manning
Software LicensingAnd Distribution
(Jon Hunt)
Deb BowserBill CatteyCynthia FinneyAtticus GiffordAlex KozlovAlex Pringle Tom SmithAndrew Yu
Sara BonnerTom Jagatic Monique Yeaton
IT SecuritySupport
(Tim McGovern)
15
InformationServices &Technology
Network & Infrastructure Services
(Mark Silis)
Server Operations
(TBH)
Data Center Operation Services
(TBH)Network Strategies
(Brian Shannon)
MIT Network (Jeff Schiller)
Telecommunications & Network Installation Services
(Andrew Bonvie)
Operations and Infrastructure
Sr. Project Manager
(Joanne Hallisey)
5ESS Operations(Lu Keohane)
Theresa ReganDirector
Operations & Infrastructure
Hardware and Contracts Coordinator
(Marion Bagley)
16
InformationServices &Technology
Network & InfrastructureServices
(Mark Silis)
Network Strategies
(Brian Shannon)
MIT Network
(Jeff Schiller)
Telecommunications & Network Installation Services
(Andrew Bonvie)
Physical Layer ConsultingJack InstallationsMITnet ActivationsWireless InstallationsFiber Circuit InstallationIP AddressingNetwork UpgradesNetwork TroubleshootingIS&T Physical Layer Maintenance and Repair
WIN.MIT.EDU Ctrl Window DomainCitrix Virtual Windows application environmentTechtime campus calendarMIT Online DirectoryMIT Mail Svcs (routing, Mailman list svcs, post office mail storage, spam management tools)MIT Web Services (WebMail, central web svr, campus search engine)MIT.EDU Namespace (Domain Name System (DNS), MIT ID Sys.)Authentication & Authorization (Kerberos, X.509 server & personal certificates)MIT Network (external connectivity, campus backbone, connectivity to remote MIT sites)MIT Remote Access Services (Tether, Ipass, VPN)Cable TV
Network infrastructure planningIS&T outside plant planning and installationIS&T outside plant maintenance, relocation and coordination
Network ArchitectureExternal Connectivity and RelationsInternal StandardsNetwork and Information Security
Operations and Infrastructure: Services
Theresa ReganDirector
Operations & Infrastructure
17
InformationServices &Technology
Server Operations
(TBH)
Data Center Operation Services
(TBH)
Management of W91 data center including environmental monitoring and physical securityServer Management hardware de/installation, console monitoring, tape mounting for backupsPrint servicesProduction jobs on mainframeColocation services
Install and maintain centrally managed servers and software, such asAFS and Zephyr (software) and SAP and Data warehouse (servers)Supported environments, technologies & software include Solaris, TRU64, VMS, LINUX, SAN, RAID, Athena, Oracle and Apache TSM Backup Service Maintain MITVMA/C systems for Admin clients on the IBM mainframeLISTSERV mailing list service
Operations and Infrastructure: Services
5ESS Operations
(Louise Keohane)
Management of 5E switchVoice mailCarrier provisioning ACD
Theresa ReganDirector
Operations & Infrastructure
18
InformationServices &Technology
Network & InfrastructureServices
(Mark Silis)
Network Strategies
(Brian Shannon)
MIT Network
(Jeff Schiller)
Telecommunications & Network Installation
Services(Andrew Bonvie)
Richard EdelsonRon HoffmanChristian LoidlDan LogcherChris Murphy Randy Winchester Jonathan Ward Yuhui Ying
Joseph DohertyJamal FreemanMarco GomesBob LaniganKyle MedberyJohn MorganteErrol MorrisonShaun Palma
Operations and Infrastructure: Staff
5ESS Operations
(Louise Keohane)
Joan CyrStephen MorrisCollin MurrayArthur PerhamDavid Russell
Theresa ReganDirector
Operations & Infrastructure
19
InformationServices &Technology
Theresa ReganDirector
Operations & Infrastructure
Server OperationsTeam(TBH)
Data Center Operation Services
(TBH)
Mitch Berger (CSAIL)Peter CarrierAllan ClementsJoe ConnollyCamilla FoxRobert GrenierJody HousmanEric JohnsonDave KalenderianPeter MaloofMark ManleyMike ManningNirmal Singh ArriDave TibbettsJonathon WeissPatrick WhitneyGarry ZacheissLiz Zukowski
Nick BernardinelliJohn Doherty Bill FurtadoJohn LearyFran McLaughlin (Shift Leader)Mike MullettAmin ShareefRenea Walton (Shift Leader)
Operations and Infrastructure: Staff
20
InformationServices &Technology
Wilson D’SouzaDirector
Infrastructure Software Development & Architecture
Data &Reporting Services
(Mary Weisse)
Security Services
(Sam Hartman)
Infrastructure Software Development and Architecture
Development Software & Platform
Services(Catherine Iannuzzo)
Bryan Murray(Admin. Assistant)
Content & Collaboration Services
(TBA)
Kerberos Consortium(Stephen Buckley)
Business Manager(Patricia Sheppard)Student Vision Study /
Kuali (Scott Thorne)
21
InformationServices &Technology
Wilson D’SouzaDirector
Infrastructure Software Development & Architecture
Data &Reporting Services
(Mary Weisse)
Data ServiceData Admin ConsultingData ModelingData Warehouse Design & MaintenanceAAUDE DW ServicesData Feed & Syncs Reporting ServicesRoles Management
Infrastructure Software Development and Architecture: Services
Core Platform Development Athena, WindowsJabberNative Application Development Assist.Software Services: Roles, MIT ID, LDAP Dev. StacksDev Consulting Services
Development Software & Platform Services(Catherine Iannuzzo)
Security Services
(Sam Hartman)
Kerberos DevelopmentWeb Single Sign OnKerberos API and Services for MIT Apps
Content & Collaboration Services
(TBA)
Enterprise ArchitectureRoadmaps & StrategyIntegrated Comm. & Technology Services Identity Management Arch Consulting Services
Stellar Stellar Images
22
InformationServices &Technology
Wilson D’SouzaDirector
Infrastructure Software Development & Architecture
Data & Reporting Services
(Mary Weisse)
Security Services
(Sam Hartman)
Alexis EllwoodKevin KochKenneth RaeburnTom Yu
Maija AhlquistHuey ChanDavid CohenMarina KorobkoRayna Latera Lana LemeshovJim RepaJohn ScanlonElena Zhitnikov
Infrastructure Software Development and Architecture: Staff
Justin AndersonDennis BaronRobert BaschAndrew BoardmanJanet Riley BowkerJoe CalzarettaQing DongHunter HeinlenPaul HillGreg HudsonArnis KletnieksMike MorettiDave Tanner
Development Software & Platform Services(Catherine Iannuzzo)
Content & Collaboration Services
(TBA)
Craig CountermanGongquin LiJoanna ProulxJosh ScottAarti Sharma Carter Snowden
23
InformationServices &Technology IS&T Finance: Services & Staff
Angie MilonasDirectorFinance
Financial Operations
(Holly Bickle)
BudgetingProcess & monitoring transactionsFinancial analysis & consultingReportingForecastingModeling
Linda D’AmatoAnne DennaRosalind JamesMark JonesEileen KenneyHenry SennottCecilia Talamantes
24
InformationServices &Technology
AdministrativeServices
Competency Group
Human Resources and Administration: Services & Staff
Staffing (hiring, terminations & employee changes)Employee RelationsStaff DevelopmentOrganizational Design
Facilities ManagementMeeting & travel arrangementsAdministrative services for IS&T staff
Allison DolanDirector
Human Resources and Administration
Ed DolanJoan FuscoJohn HynesAnn WarnerHarvey
Leonard BrowneMargaret MahoneyLois NelmsAndrea SullivanTanya Townes Jane Trull