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April 10, 2017 Technology Leadership Team Conducts Technology Transformation Team (T 3 ) Meeting April 10, 2017 April 2017 Board Approvals April 11, 2017 2017 Spring Education Summit Hosted by Aruba HPE April 12, 2017 Transformational Technologies Considered for the Future April 12, 2017 Teaming for Transformation Process Improvement Initiative: Technology Notification System April 12, 2017 Continued Success of AT&T Telephone Upgrade to Voice Over IP (VoIP) at Willbern April 13, 2017 T4 Meetings Customer Care Center, Sustainability, and Assets April 13, 2017 T4 Meetings Network Management Operations, Enterprise Communication Networks, and Information Services and Applications April 13, 2017 Campus Visit to Watkins Middle School April 14, 2017 Closing for the Week and Reflections Technology Leadership and Communication (TLC) Week Ending April 14, 2017 Leadership and Vision Posted by Frankie Jackson, Chief Technology Officer April 14, 2017 For all Topics

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Page 1: Technology Leadership and Communication (TLC) Week Ending ... · Leadership and Vision Posted by Frankie Jackson, Chief Technology Officer April 10, 2017 April 2017 Board of Trustee

April 10, 2017 Technology Leadership Team Conducts Technology Transformation Team (T3) Meeting

April 10, 2017 April 2017 Board Approvals

April 11, 2017 2017 Spring Education Summit Hosted by Aruba HPE

April 12, 2017 Transformational Technologies Considered for the Future

April 12, 2017 Teaming for Transformation Process Improvement Initiative: Technology Notification System

April 12, 2017 Continued Success of AT&T Telephone Upgrade to Voice Over IP (VoIP) at Willbern

April 13, 2017 T4 Meetings – Customer Care Center, Sustainability, and Assets

April 13, 2017 T4 Meetings – Network Management Operations, Enterprise Communication Networks, and

Information Services and Applications

April 13, 2017 Campus Visit to Watkins Middle School

April 14, 2017 Closing for the Week and Reflections

Technology Leadership and Communication (TLC)

Week Ending April 14, 2017

Leadership and Vision

Posted by Frankie Jackson, Chief Technology Officer April 14, 2017

For all Topics

Page 2: Technology Leadership and Communication (TLC) Week Ending ... · Leadership and Vision Posted by Frankie Jackson, Chief Technology Officer April 10, 2017 April 2017 Board of Trustee

Leadership and Vision

Posted by Frankie Jackson, Chief Technology Officer April 10, 2017

Technology Leadership Team Conducts Technology Transformation Team (T3) Meeting

Frankie Jackson led the Technology Transformation Team

(T3+) leadership meeting on Monday, April 10, 2017. The

notes from the meeting are here. Frankie shared highlights

from the CoSN 2017 conference. They also talked about

what it means to Invent the Future, in preparation for the

Spring Education Summit hosted by Aruba. The Leadership

team also talked about staff promotion requests, open

positions, and provided a status of their team’s progress,

and talked about priorities.

Page 3: Technology Leadership and Communication (TLC) Week Ending ... · Leadership and Vision Posted by Frankie Jackson, Chief Technology Officer April 10, 2017 April 2017 Board of Trustee

Leadership and Vision

Posted by Frankie Jackson, Chief Technology Officer April 10, 2017

April 2017 Board of Trustee Approvals

Frankie Jackson, with the support of Paula Ross, Kim Bowlin, Jay Johnson, Jennifer Miller, and Oscar Villar,

presented four Request for Proposals (RFPs) to the Board of Trustees on April 6, 2017. She then received

approval at the April board meeting on April 10, 2017. The following RFPs were approved.

Bid Name RFP # BID OpeningMake

Recommendation

Board

Approval

Technology Construction

Renovation Upgrades 17-01-5079RFP Thursday 2/9/2017 22-Mar-17 10-Apr-17

Internet and Related Services 16-11-5047RFP Thursday 12/15/2016 27-Mar-17 10-Apr-17

Internet Gateway Router Switch 16-12-5049RFP Thursday 1/5/2017 20-Mar-17 10-Apr-17

Dark, lit or self-provisioned fiber 17-01-5080RFP Thursday 3/14/2017 28-Mar-17 10-Apr-17

1

2

3

4

List of Board Approval Items

Since 2014, over 60

technology related RFPs

have been approved!

Details about the RFPs is available here.

Page 4: Technology Leadership and Communication (TLC) Week Ending ... · Leadership and Vision Posted by Frankie Jackson, Chief Technology Officer April 10, 2017 April 2017 Board of Trustee

Leadership and Vision

Posted by Frankie Jackson, Chief Technology Officer April 11, 2017

2017 Spring Education Summit

Hosted by Aruba HPEOn April 11, 2017, Frankie Jackson

and Paula Ross opened the 2017

Spring Education Summit presenting

on the topic, Inventing the Future.

In the afternoon, Frankie participated

as a panelist with the following

representatives.

Andrew Tran, Tony Rodgers, Ray Leung, Larry Barrios, Oscar Villar

Elizabeth Montes, Glen Carpenter, Anna Senties, Greg Rhodes,

Jennifer Miller, Paula Ross, Frankie Jackson

The summit offered great team

building opportunities as well as

insightful information about how to

prepare and invent the future!

Page 5: Technology Leadership and Communication (TLC) Week Ending ... · Leadership and Vision Posted by Frankie Jackson, Chief Technology Officer April 10, 2017 April 2017 Board of Trustee

Leadership and Vision

Posted by Frankie Jackson, Chief Technology Officer April 11, 2017

2017 Spring Education Summit

Hosted by Aruba HPEThe following are additional pictures from

the 2017 Spring Education Summit.

Paula Ross

Ray Leung and Oscar Villar

Anna Senties, Elizabeth Montes, and Jennifer Miller

CFISD Thanks Aruba HPE and especially Jack

Martin, Aruba’s Director of Field Operations of

Greater Houston, for hosting the event!

Page 6: Technology Leadership and Communication (TLC) Week Ending ... · Leadership and Vision Posted by Frankie Jackson, Chief Technology Officer April 10, 2017 April 2017 Board of Trustee

Leadership and Vision

Posted by Frankie Jackson, Chief Technology Officer April 12, 2017

Transformational Technologies Considered

for the Future

Also on April 12, 2017 Frankie Jackson met

with Richard Heffelfinger, Olin Olson, and

Paula Ross, to discuss the possibility of

moving to a complete wireless campus in

future construction and renovation projects.

Some of the benefits include:

They agreed to consider a pure wireless

approach in the near future.

On April 12, 2017 Frankie Jackson met with the

Eric Murrell, Huawei’s Vice President at Huawei

Enterprise for eLTE. As a means to bring

“constant connectivity” to students outside of

school, Internet access is required in the homes.

Huawei is a company that provides this type of

connectivity. Huawei is proposing a pilot. Once

received, the proposal will be taken to executive

management for review.

• Wireless is preferred

• Cost savings

• Greater efficiency

Page 7: Technology Leadership and Communication (TLC) Week Ending ... · Leadership and Vision Posted by Frankie Jackson, Chief Technology Officer April 10, 2017 April 2017 Board of Trustee

Leadership and Vision

Posted by Frankie Jackson, Chief Technology Officer April 12, 2017

Teaming for Transformation Process Improvement

Initiative: Technology Notification System

On April 12, 2017, Frankie Jackson met with Jennifer Miller, Scottie Stevens,

Paula Ross, and Janette Martinez to discuss the status of the technology

notification system process for communicating issues, including after hours. This

is one of our Teaming For Transformation (TFT) process improvement initiatives.

The following is a summary of the items discussed, including action items.

• Jennifer Miller has secured the emergency contact phone at 832-243-8337. Jennifer is

working to find a red colored phone cover. The phone is programmed with all department

staff’s emergency phone numbers.

• Made the decision to rotate the phone amongst the Technology Services leadership team.

• Plan to discuss the rotation and the emergency call out process at Monday’s T3 meeting.

• Plan to include the emergency call out process on the website’s contact page. Each leader

will be responsible for determining next steps and determine who to call.

• Katie Hernandez will place the emergency contact list on our shared onedrive – not to be

web published.

• All district level communications such as outages, threats, and emergencies will be posted

on the website under the status menu.

Items Discussed and Decisions Made

Action Items Needing to Be Addressed

• Prepare a Request for Proposal to bid broadband cards and hotspots

• Prepare a Request for Proposal to bid cell phones

• Prepare a memo to address stipends for all of those that are on the emergency call-out list

832-243-8337

Technology

Services

Emergency

Call-Out

Page 8: Technology Leadership and Communication (TLC) Week Ending ... · Leadership and Vision Posted by Frankie Jackson, Chief Technology Officer April 10, 2017 April 2017 Board of Trustee

Leadership and Vision

Posted by Frankie Jackson, Chief Technology Officer April 12, 2017

Continued Success of AT&T Telephone Upgrade to

Voice Over IP (VoIP) at Willbern Elementary

On April 13, 2017, Frankie Jackson visited Willbern elementary school to check out the new telephone upgrade.

The team is making their way through the schedule, experiencing success along the way! Thank you David

Glennon, Charles Newton, and Roland Padilla for your persistence and dedication!

David Glennon Provides First Day of Support at Wilbern Elementary for the AT&T Telephone Upgrade to VoIP.

Page 9: Technology Leadership and Communication (TLC) Week Ending ... · Leadership and Vision Posted by Frankie Jackson, Chief Technology Officer April 10, 2017 April 2017 Board of Trustee

Leadership and Vision

Posted by Frankie Jackson, Chief Technology Officer April 13, 2017

Campus Visit to Watkins Middle School

On April 13, 2017, Frankie

Jackson visited Watkins middle

school. Brenda Watkins, the

campus technician, showed her

the difficulties of working in a

state of transition during building

renovations.

Brenda has done a great job at

trying to maintain technology

inventories. Her main concern is

that there is not enough room to

store outdated equipment or

equipment that is not being used.

Frankie took an action to discuss

this with our leadership team.

Brenda Watkins, Campus Technician at Watkins Middle School

Page 10: Technology Leadership and Communication (TLC) Week Ending ... · Leadership and Vision Posted by Frankie Jackson, Chief Technology Officer April 10, 2017 April 2017 Board of Trustee

Leadership and Vision

Posted by Frankie Jackson, Chief Technology Officer April 13, 2017

SUS

ASSETS

Technology Transformation Tactical Team (T4)

Meetings on April 13, 2017

Frankie Jackson met with the leadership staff from Customer Care, Sustainability, and Assets on Thursday,

April 13, 2017. This meeting was our regular Technology Transformation Tactical Team (T4) meeting but our

focus was on our Teaming for Transformation (TFT) initiative to access the organizational structures to increase

efficiency, customer satisfaction and strategic alignment. The team talked about technician career paths and

certifications, as well as restructuring technician contract days and pay scales. The team is gearing up to

present a proposal to Human Resources the first week in May. Additionally Leonard Chance presented a

technology asset transfer of equipment process which is currently being developed.

Jennifer Miller, Scottie Stevens, Frank Adian, Leonard Chance, Jay Johnson, and Doug Baker

Page 11: Technology Leadership and Communication (TLC) Week Ending ... · Leadership and Vision Posted by Frankie Jackson, Chief Technology Officer April 10, 2017 April 2017 Board of Trustee

Leadership and Vision

Posted by Frankie Jackson, Chief Technology Officer April 13, 2017

Technology Transformation Tactical Team (T4)

Meetings on April 13, 2017

Frankie Jackson met

with the staff from

Network Management

and Operations,

Enterprise

Communication

Networks, and

Information Services

and Applications on

Thursday, April 13, 2017.

These three meetings

were our Technology

Transformation Tactical

Team (T4) meetings. The

focus of each meeting

was on status priorities,

issues, and planning for

the next major upcoming

milestones.

Network Management and

Operations (NMO) Team

Information Services and Applications

(ISA) Team

Enterprise Communication and

Networks (ECN) Team

Charles Newton and Oscar Villar

ECN Team

Page 12: Technology Leadership and Communication (TLC) Week Ending ... · Leadership and Vision Posted by Frankie Jackson, Chief Technology Officer April 10, 2017 April 2017 Board of Trustee

Leadership and Vision

Posted by Frankie Jackson, Chief Technology Officer

Closing Message and Reflection for the Week

Be the

Districtthat

Transforms

Education

LEAD in

Providing

World-Class

Quality

K-12 Systems

Core Values

Efficient

Accessible

Systematic

Highly-Skilled

Student-Focused

Service-Oriented

Leadership

We Transform

Education

“Success is a series of small wins.” It’s the small

wins and the small differences that often make

the biggest impact. Sometimes we focus more on

the “big wins” that we accomplish when it’s really

the small achievements that creates our amazing success.

Examples include the Instructional Technology department

recognizing the hard work of Samara in ordering technology,

David Glennon working to upgrade phones to VoIP at Willbern,

Anthony upgrading Transportation to Windows 10, Oscar,

Greg, and Andrew solving content filtering issues… along with

many other examples. I appreciate everyone’s focused

attention on the small things! Frankie Jackson