team new3 week 8 powerpoint_finaldrafteditbyjoe
TRANSCRIPT
PowerPoint Presentation
February 28, 2016Team 3 Technical solutions
By Scott Hall, Jennifer Gibbs, Joe Ehnow, William Hargis
Location: 1002 Avenue T #200, Grand Prairie, TX 75050Services: Office Moving CompanyInstallation of furniture and computer assetsRelocation ServicesMove Consulting
Business Profile
Strengths and Weaknesses of existing technology Hardware and Software, and customer services
Strengths Loyal Team Prospective projects Good customer satisfaction Diversified products
Weaknesses Strategic direction Fragmented management style Lack of updated and current virus protectionUsing generic accounting softwareWireless network non-existent in the warehouse Bar-coder inoperable at times due to wireless connectionCurrent CRM is not user friendly, though cheap, possible not a good fit Lack of customer storage like the cloud
SWOT: Opportunities
Faster connection to the Wi-Fi, and more use of routers in the warehouse
Faster and more efficient retrieval of customer information
Safer internet exposure for the customer and employees, including internet custom settings for the office
Eliminate down time of the internet through interface use of router settings in the network
SWOT: ThreatsUnorganized collaboration of software
Virus threats from lack of a solid protection system
Losing data or important information from customers due to cloud issues
Lack of Customer Complaint Management System (Primarily Stemming from Order Fulfillment Inaccuracies) Equipment being sent to wrong location due to bar-coder inability to connect to the Wi-Fi
Mac workstations not fully functional due to software currently being used, possibly need updating to pc to fix
Technical AnalysisOur team presented a SWOT analysis, and have identified two technologies that need to be addressed.
Problems with current cloud serviceDatabase issues with barcode regarding the current CRM
Our position is to show that prosthetic limbs are valuable to quality of life for those who need or want one. 7
Veteran AffairsVerizonSprintPlaza Medical CenterRoss Perot MuseumMany other small/large companiesCurrent Customer Base
GL SeamanOffice EquipmentConference Room TablesChairsLobby FurnitureKnollCubiclesChairsCredenzasBusiness Partner
Moving the World
Requirements and Considerations
Switch to Norton 360 Business Package or another virus protection
Switch to CompuMove for the CRM
Need multidirectional antenna with proper interface security to ensure full coverage throughout the building, without outside interference (hackers)
Switch to a better cloud option for transitions and customer based information storage and retrieval
http://www.compumove.com/
New Technology Recommendation:Cloud
Has the ability to save the company money on hardware/software, and time for updates, as all updates are server-side mostly
Has the potential speed to back the business up as it grows rapidly, and keep all information secured to a certain level
Lastly, has the power to keep the data flowing on the network, helping business growth tremendouslyCloud Technology
Firewall/Security
Nightly Backup
Year Subscription
Hosted Applications
Microsoft, CRM, Accounting, CompMove, and Productivity Applications
Hosted Database
SSL EncryptionCloud Computing Services
New:RouterSwitch
Local Internet Access
IT Services
User\Account Creation
Assets:WorkstationsTabletsMobile DevicesLocal Hardware Requirements
New Technology Recommendation:Compumove CRM
CompuMove Training will take place while the software is being implemented into the Network30 day training program is advised before conversionAfter training has been completed, the transfer process will being to new application
CompuMove Training
CompuMove CRM We are suggesting the swap to CompuMoveCapabilities for growth for the companyManagement reportsFinancial statementsAccounting/Payroll capabilitiesProvides dispatching and scheduling
They can help with security management and server setupImplementation of Windows 7 with updatesAbility to set up routers and connect to server for updates, allowing Wi-Fi access everywhere, including warehouseAbility to expand based on this technology, and grow more rapidlyCompuMove CRM
AeroHive We are suggesting using an Aerohive network evaluation to determine the internet deficiencies in the building and warehouse.
The lack of internet is making it impossible to conduct daily tasks.
Downtime while in training
Network downtime overnight with new implementation
Learning curves
New equipment swap outPossible Employee Impact
Access to server and database through CompuMove anywhere
Access to jobs at anytime and anywhere
Nightly backup of all data
Able to share resources
Real time quotes and schedulingImprovements
After implementation we can expect improved productivity
Short challenges will be the training and possible down-time during business hours
Efficiency in the office and on the job should double and provide better service to the customer
Long term benefits will out weigh any short term challenges.Benefits include a larger customer base and being able to serve more customers in a timely fashion.Possible Concerns
Initial Public Offering
Premiere Install Movers will not be initiating an IPO at this time for stakeholders
Premiere Install Movers will however initiate the staging process
There is no set time frame for the initiating of the IPO at this timeIPO
Moving Super Heroes
ConclusionTo conclude Team 3 provided initial evaluation, made recommendations, and lastly the implementation process to address the IT deficiencies and issues with Premier Install Movers. We have provided solutions and provided strategic new technologies for Premier Install Movers.
We made recommendations for staging of the IPO We included the PERT/CRM report and critical tasksEmployee ImpactManagement considerationsCustomer and clients
Works Citedhttp://www.compumove.com/
https://www.mindtools.com/critpath.html
https://www.firstnational.com/assets/site/ibt/legal/go-public.html
Q & A