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February 28, 2016 Team 3 Technical solutions By Scott Hall, Jennifer Gibbs, Joe Ehnow, William Hargis

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February 28, 2016Team 3 Technical solutions

By Scott Hall, Jennifer Gibbs, Joe Ehnow, William Hargis

Location: 1002 Avenue T #200, Grand Prairie, TX 75050Services: Office Moving CompanyInstallation of furniture and computer assetsRelocation ServicesMove Consulting

Business Profile

Strengths and Weaknesses of existing technology Hardware and Software, and customer services

Strengths Loyal Team Prospective projects Good customer satisfaction Diversified products

Weaknesses Strategic direction Fragmented management style Lack of updated and current virus protectionUsing generic accounting softwareWireless network non-existent in the warehouse Bar-coder inoperable at times due to wireless connectionCurrent CRM is not user friendly, though cheap, possible not a good fit Lack of customer storage like the cloud

SWOT: Opportunities

Faster connection to the Wi-Fi, and more use of routers in the warehouse

Faster and more efficient retrieval of customer information

Safer internet exposure for the customer and employees, including internet custom settings for the office

Eliminate down time of the internet through interface use of router settings in the network

SWOT: ThreatsUnorganized collaboration of software

Virus threats from lack of a solid protection system

Losing data or important information from customers due to cloud issues

Lack of Customer Complaint Management System (Primarily Stemming from Order Fulfillment Inaccuracies) Equipment being sent to wrong location due to bar-coder inability to connect to the Wi-Fi

Mac workstations not fully functional due to software currently being used, possibly need updating to pc to fix

Technical AnalysisOur team presented a SWOT analysis, and have identified two technologies that need to be addressed.

Problems with current cloud serviceDatabase issues with barcode regarding the current CRM

Our position is to show that prosthetic limbs are valuable to quality of life for those who need or want one. 7

Veteran AffairsVerizonSprintPlaza Medical CenterRoss Perot MuseumMany other small/large companiesCurrent Customer Base

GL SeamanOffice EquipmentConference Room TablesChairsLobby FurnitureKnollCubiclesChairsCredenzasBusiness Partner

Moving the World

Requirements and Considerations

Switch to Norton 360 Business Package or another virus protection

Switch to CompuMove for the CRM

Need multidirectional antenna with proper interface security to ensure full coverage throughout the building, without outside interference (hackers)

Switch to a better cloud option for transitions and customer based information storage and retrieval

http://www.compumove.com/

New Technology Recommendation:Cloud

Has the ability to save the company money on hardware/software, and time for updates, as all updates are server-side mostly

Has the potential speed to back the business up as it grows rapidly, and keep all information secured to a certain level

Lastly, has the power to keep the data flowing on the network, helping business growth tremendouslyCloud Technology

Firewall/Security

Nightly Backup

Year Subscription

Hosted Applications

Microsoft, CRM, Accounting, CompMove, and Productivity Applications

Hosted Database

SSL EncryptionCloud Computing Services

New:RouterSwitch

Local Internet Access

IT Services

User\Account Creation

Assets:WorkstationsTabletsMobile DevicesLocal Hardware Requirements

New Technology Recommendation:Compumove CRM

CompuMove Training will take place while the software is being implemented into the Network30 day training program is advised before conversionAfter training has been completed, the transfer process will being to new application

CompuMove Training

CompuMove CRM We are suggesting the swap to CompuMoveCapabilities for growth for the companyManagement reportsFinancial statementsAccounting/Payroll capabilitiesProvides dispatching and scheduling

They can help with security management and server setupImplementation of Windows 7 with updatesAbility to set up routers and connect to server for updates, allowing Wi-Fi access everywhere, including warehouseAbility to expand based on this technology, and grow more rapidlyCompuMove CRM

AeroHive We are suggesting using an Aerohive network evaluation to determine the internet deficiencies in the building and warehouse.

The lack of internet is making it impossible to conduct daily tasks.

Downtime while in training

Network downtime overnight with new implementation

Learning curves

New equipment swap outPossible Employee Impact

Access to server and database through CompuMove anywhere

Access to jobs at anytime and anywhere

Nightly backup of all data

Able to share resources

Real time quotes and schedulingImprovements

After implementation we can expect improved productivity

Short challenges will be the training and possible down-time during business hours

Efficiency in the office and on the job should double and provide better service to the customer

Long term benefits will out weigh any short term challenges.Benefits include a larger customer base and being able to serve more customers in a timely fashion.Possible Concerns

Initial Public Offering

Premiere Install Movers will not be initiating an IPO at this time for stakeholders

Premiere Install Movers will however initiate the staging process

There is no set time frame for the initiating of the IPO at this timeIPO

Moving Super Heroes

ConclusionTo conclude Team 3 provided initial evaluation, made recommendations, and lastly the implementation process to address the IT deficiencies and issues with Premier Install Movers. We have provided solutions and provided strategic new technologies for Premier Install Movers.

We made recommendations for staging of the IPO We included the PERT/CRM report and critical tasksEmployee ImpactManagement considerationsCustomer and clients

Works Citedhttp://www.compumove.com/

https://www.mindtools.com/critpath.html

https://www.firstnational.com/assets/site/ibt/legal/go-public.html

Q & A