team building strategy & tactics
TRANSCRIPT
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Becky Babcock & Brad NixPath & Post Team
TEAM BUILDING STRATEGY & TACTICS
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#1 ERA Team in Units#1 ERA Team in AGC
#1 Local Team in Units#1 Local Team in Volume#1 Local Team in AGCBEST
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REAL ESTATE
Fake. Cheap. Salesy. Cookie Cutter. Cheesy.
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REAL ESTATE AGENT
Fake. Cheap. Salesy. Cookie Cutter. Cheesy.
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ZERO MOMENT OF TRUTH
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SEEK KNOWLEDGE
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WATCH VIDEOS
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ASK THEIR NETWORK
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READ REVIEWS
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WHAT MAKES YOU UNIQUE?
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TEAMS
DIFFERENT FORMATS
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“When we tell people to do
their jobs, we get workers.
When we trust people to get
the job done, we get leaders.”
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“Managers expect us to
work hard out of obligation.
Leaders inspire us to work
hard with pride.”
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“A team is not a group ofpeople that works together.
A team is a group of people
that trust each other.”
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“The leaders who get the most from
their people are the leaders who
care the most about their people.”
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Understanding Transitions
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0
50
100
150
200
250
300
03 04 05 06 07 08 09 10 11 12 13 14 15
•
Understand the client’s life transition.
•
Remember it’s unique for them.•
Earn the business every time.
•
Add value every step of the way.
•
Earn referral worthy reviews.
# 280
Units
$ $65 Million
Volume
$ $1.85 Million
Commission Revenue
SERVICE NOT SALES
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5 REASONS WHY A TEAM IS BETTER
1. INFRASTRUCTURE OF PEOPLE & PROCESSES TOENHANCE COLLABORATION, SUPPORT, & CULTURE
2.
DIVISION OF LABOR TO IMPROVE CLIENT SERVICE
3. EXPERTS PERFORM SPECIALIZED ROLES TOINCREASE REVENUE FOR EVERYONE
4.
THE SYSTEM WORKS EVEN WHEN YOU ARE NOT SO
YOU CAN GET YOUR LIFE BACK
5. BUILD A BUSINESS YOU CAN SELL SOMEDAY
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STRATEGY & TACTICS
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WHEN DO YOU TAKE THE NEXT STEP?
10-15 Active Listings25-35 Annual Closings
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WHAT’S STOPPING YOU?
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RELEASE FEAR DIVE IN
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5 MISTAKES TO AVOID
1. Hiring an assistant without a business plan.2.
Not building systems or processes.
3.
Hiring someone you know instead of the best person.
4.
Not defining a team value proposition.5. Failing to define why.
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CORE BUILDING BLOCKS
VISION - VALUES - VALUE PROPOSITION
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START WITH WHY
Why do you get out ofbed and go to work?
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MONEY IS THE RESULT, NOT THE REASON
If you no longer needed money,why would you do it?
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WOULD YOU STOP DOING REAL ESTATE?
If you are unsure, think twicebefore leading others.
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We believe behavior is the truest form of
communication and values are what drive
behavior.
We Stand Upon Our Values
Respect forms the foundation of solid,
healthy, and meaningful human interactions.
Respect
Unity is not the same as uniformity. Uniformity
is when it all looks the same. Unity is where
we all feel the same.
Unity
Simply doing for others what is good and right
for them. Treating others the way they want to
be treated, not how we want to be treated.
Golden Rule +
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UNIQUE VALUE PROPOSITION
We are the only ________that ________.
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TEAM ARCHITECTURE
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CRITICAL FIRST HIRE
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PASSION & SKILLS
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FRONT LINE CANDIDATE
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SPECIALIST, NOT GENERALIST
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TEAM OF SPECIALISTS
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CLIENT CENTRIC ORG CHART
!
CoordinatorsSupport & Service
C
Buyer SpecialistsService & Guidance
BS
Seller SpecialistsService & Guidance
SS
ManagementInvest & Lead
M
Our Client
Broker
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TEAM
EVOLUTION
TeamCoordinator
1
C
Buyer Specialist
2
BS
Seller Specialist
6
SS
ManagingDirector
M
Buyer Specialist
3
BS
Buyer Specialist
4
BS
Buyer Specialist
10
BS
Seller Specialist
9
SS
Buyer Specialist
8
BS
ListingCoordinator
5
C
MarketCoordinator
12
C
Seller Specialist
11
SS
TeamLeader
TL
Buyer Specialist
7
BS
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BIGGER PIE, NOT SPLIT
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SNOWBALL EFFECT
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HAPPIER TEAM
!
! TO WORK
TOGETHER
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!!!!! REAL
VACATIONS Liquorice chupa chups applicakeapple pie cupcake brownie bear
claw cake gingerbread cotton
candy. Bear claw croissant apple
pie. Croissant cake tart liquorice
tart pastry. Gingerbread jelly
soufflé bonbon sesame snaps.
Tiramisu pie sesame snaps. Sweet
roll jelly
#
HAPPIER LIFE
MORE
FAMILY
TIME
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pathpost.com/slides
“True joy comes when you
inspire, encourage, and guidesomeone else on a path that
benefits them.” - Zig Ziglar
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PATH & POST EXPERIENCE