destination management strategy & tactics "2.0"

6
DMO STRATEGY &TACTICS „2.0“ Martin Schobert @ TravelCom Expo Dallas Experiences from Austria schobert@tourismusdesign .com

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Martin Schobert's Experiences to effective strategies and tactics for Destination Management Organisations in the aera of Social Media shared as input of a panel discussion at #travelcom - Expo 2010 in Dallas, USA.

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Page 1: Destination Management Strategy & Tactics "2.0"

DMO STRATEGY &TACTICS „2.0“

Martin Schobert @ TravelCom Expo Dallas

Experiences from Austria

[email protected]

Page 2: Destination Management Strategy & Tactics "2.0"

Peoples Stream of Information

Source: http://www.baekdal.com/articles/Management/market-of-information/

Page 3: Destination Management Strategy & Tactics "2.0"

Maps

Videos

Weblogs

Pictures

Communities

Adwords

News

User Content

Destination

„Universal Search“ – LISTEN

Page 4: Destination Management Strategy & Tactics "2.0"

„Context is King“ – SupportLanguage

Syndication

Context is King

Aggregation

Communities

Page 5: Destination Management Strategy & Tactics "2.0"

Syndication

Language

Context is King

„DMO-2.0-Aera“ – TALK

Page 6: Destination Management Strategy & Tactics "2.0"

Focus on people – not tools!

Conclusion