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The Total Property Solution Agency TDA Service

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Page 1: TDA SECTOR SERVICES_LR (Full Web Friendly)

The Total Property Solution

Agency

TDAService

Page 2: TDA SECTOR SERVICES_LR (Full Web Friendly)

Award WinningProvider of

Asset, Property, Facilities Management and Business Support Services.

TDA has an enviable track record of success working with a growing number of public and commercial sector partners delivering services that meet our clients’ needs.

Agency

Why TDA?

Based in Torbay, our customers rely on our

capacity and understanding of the South West

Peninsula in which we work. Our aim is to

become a leading provider of professional

services providing our customers with a first

class service and value for money. As holders

of ISO9001 and Investor in People

Accreditation we have adopted recognised

systems that help and support our staff,

whilst continually improving levels of customer

satisfaction.

Our Customers

Providing a diversified service, TDA has solutions

for many sectors. Our growth since 2011

has been founded on exceptional customer

service offering a winning combination coupling

a local, trusted presence with regional reach.

Introducing the Team

As a multi award winning organisation TDA is

widely recognised as one of the region’s leading

business and property advisory teams. With over

90 professional and support staff covering the full

array of services offered TDA is able to provide

our clients with expert advice and support.

Our multi-disciplinary offer and regional presence

makes us a popular choice for our public sector

and commercial clients. Organisations need to

look to the future to ensure their asset base is

fit for purpose. It is therefore essential that

organisations continue to be proactive and analyse

their requirements. TDA understands every

business is different however, with its team of

professional experts we will always ensure best

practice is realised helping to find the solutions

to deliver significant savings and generating

increased revenue for businesses

across the South West.

Steve Parrock,Chief Executive TDA.E: [email protected]: 01803 208970

TDAS E R V I C E

Page 3: TDA SECTOR SERVICES_LR (Full Web Friendly)

TDA has an enviable track record of success

working with a growing number of public and

commercial sector partners delivering services

that meet our clients’ needs.

Award Winning Provider of Asset, Property and Business Support Services in the South West.

The Total Property and Business Solution

Agency

TDAS E R V I C E

Page 4: TDA SECTOR SERVICES_LR (Full Web Friendly)

www.torbaydevelopmentagency.co.uk

Our Business Sectors:

AgencyIntegrated acquisition, letting, disposal

and development advice across a

range of sectors.

Asset ManagementStrategic optimisation of property

performance and assets whilst

minimising risk.

Building Consultancy and EngineeringA core specialism incorporating

innovative and tailor made solutions

to suit all client projects.

Business SupportHelp new or existing businesses

to grow and realise their

full potential.

Facilities ManagementImproving return on investment through

efficient management of building

infrastructure and a range of services.

Lease ConsultancyResponsible property management

through quality, innovation, knowledge

and best practice.

Project ManagementProjects delivered by professionals

on time, to budget within pre-agreed

standards.

Schools Capital and Planning TeamProviding strategic advice and

guidance for effective management

of school estate.

ValuationProviding valuations to support the

CIPFA Code of Practice and the

RICS (Red Book) standards.

T: 01803 207948 E: [email protected] 3rd Floor, Tor Hill House | Union Street | Torquay | Devon | TQ2 5QW

TDA Service - The Total Solution for Property and Business

Page 5: TDA SECTOR SERVICES_LR (Full Web Friendly)

Our Estates Team is able to provide a full

commercial property agency service whether

for sale or to let. Our in depth regional market

knowledge is second to none thereby providing

value to our clients, whether an occupier,

owner, investor or developer. TDA is able to

provide integrated acquisition, letting, disposal

and development advice across a range of

sectors throughout the South West.

The Total Property Solution

Agency

Page 6: TDA SECTOR SERVICES_LR (Full Web Friendly)

We recognise that our clients’ goalsand challenges will be different, but our innovative, professional approach,expertise and quality of service can be tailored to satisfy the needs of all.

For more information please contact:Paul Palmer | Estates ManagerT: 01803 207920M: 07899 897167E: [email protected]

www.torbaydevelopmentagency.co.uk

The Team is able to provide for clients with

significant support comprising:

• Disposing of surplus assets. We can offer support

throughout the disposal process, from instructing solicitors

to negotiating agreements.

• Acquiring property for occupational or investment

purposes, to purchase or to lease, our team can review

your needs to define the acquisition strategy. We can

advise on the search, identification and negotiation of

properties and monitor the process through to completion.

• Project management of commercial and residential

property development opportunities on behalf of clients,

providing professional advice on a diverse range of property

development issues. We offer clients a specialist valuation

service to support their assessment of developers’

affordable housing contributions.

We can offer our services throughout the

South West, using qualified and experienced

surveyors who provide local market knowledge,

with access to both local and national occupiers.

Page 7: TDA SECTOR SERVICES_LR (Full Web Friendly)

Every customer is unique with different

objectives and needs. The Institute of Asset

Management describes asset management “as

the art and science of making the right decisions

and optimising the processes.” TDA prides

itself on listening to our customers so it is able

to make the right decisions. TDA asset

management service is strategic, enabling our

clients to optimise performance, minimise risk

and their assets.

The Total Property Solution

Asset Management

Page 8: TDA SECTOR SERVICES_LR (Full Web Friendly)

Our service is strategic, enablingour clients to optimise performanceand minimise risk of their assets.

For more information please contact:Liam Montgomery | Head of Asset ManagementT: 01803 208720M: 07824 838512E: [email protected]

www.torbaydevelopmentagency.co.uk

“ “

The team is able to provide for clients

significant expertise and support comprising:

• Strategic Property Reviews – exploring opportunities for

savings across service providers and help to facilitate

partnership working.

• Drafting asset management strategies and implementation

plans so organisations can deliver objectives to budget

and timescale.

• Undertaking asset audits / data management – the primary

key to effective asset management stems from comprehensive

and accurate asset data. The team is able to provide analysis

of data and identify gaps in information, can help establish

protocols for capturing / updating information which will

help measure and monitor the performance of assets.

• Management of asset database – ensuring all relevant

information relating to a particular asset is captured and is

accurate and up to date.

• Provide analysis on the fitness for purpose of a group of

assets or portfolio to meet future business or service needs.

This will help provide evidence to support investment,

disposals and development opportunities.

Page 9: TDA SECTOR SERVICES_LR (Full Web Friendly)

Building Services is a core specialism at TDA,

with our qualified and highly experienced

team delivering an efficient, cost effective and

friendly service. With all clients facing so many

challenges going forward it is essential the right

teams are used on all projects utilising a range

of disciplines from mechanical, electrical,

structural, highway and drainage engineers to

building and quantity surveyors.

The Total Property Solution

BuildingConsultancyand Engineering

Page 10: TDA SECTOR SERVICES_LR (Full Web Friendly)

Whether large or small, simple orcomplex we can create innovativesolutions for our clients.

For more information please contact:Dave Stewart | Service ManagerT: 01803 207816M: 07824 837637E: [email protected]

www.torbaydevelopmentagency.co.uk

“ “

The team is able to provide for clients

significant expertise and support including:

• Mechanical Engineering

and Design

• Electrical Engineering

and Design

• Water Hygiene and

Legionella

• Statutory Compliance

Servicing

• Repair and Maintenance

Programmes

• Condition Surveys

• Asbestos Management

• Energy Efficiency

• Principal Designer

• Contract management of the above

• Highway Design

• Structural Design

• Drainage Design

• Landfill Management

• Flood Alleviation Schemes

• Cliff Stabilisation

• Structural Surveys

• Climate Change Design

Page 11: TDA SECTOR SERVICES_LR (Full Web Friendly)

TDA is focused on generating new jobs by

supporting businesses. As a member of the

National Enterprise Network and the winner of

two Enterprising Britain Awards we know the

business journey can be challenging and most

successful businesses receive support at

sometime during their journey. Whether you

are aiming to increase business starts or business

growth in your area or need guidance with a

particular business issue, we can support you.

The Total Business Solution

Business Support

Page 12: TDA SECTOR SERVICES_LR (Full Web Friendly)

The road to success can be long.We help to shorten it.

For more information please contact:Carl Wyard | Economy and Enterprise ManagerT: 01803 208491E: [email protected]

www.torbaydevelopmentagency.co.uk

“ “

TDA *SFEDI Accredited Business Advisors are

able to provide significant expertise and

support comprising:

• Business start up support including business planning

and financial forecasting

• Business diagnostic and brokerage

• Business growth focussed workshops on sales,

marketing, social media, finance and exporting

• Access to networks and business clubs

• Business centre management support

• Flexible and affordable workspace at South West

Business Centres

• Business events and forums across the region

• Access to Government funded business support

programmes

• A one-stop-shop for business support needs.

*SFEDI is the Government recognised UK Standards Setting Body for Business Support and Business Enterprise.

Run by entrepreneurs for entrepreneurs, SFEDI researches leading practice, sets standards, principles and guidelines.

Page 13: TDA SECTOR SERVICES_LR (Full Web Friendly)

TDA is able to provide a bespoke Facilities

Management service, primarily focused on the

corporate occupier market. Working closely

with our Estates and Property Services Teams

we are able to provide a one-stop-shop

helpdesk facility. This gives an efficient response

covering a range of services which can result

in improved management of your building

infrastructure and services and ultimately cost

savings for your business.

The Total Property Solution

Facilities Management

Page 14: TDA SECTOR SERVICES_LR (Full Web Friendly)

We manage our clients’ buildingseffectively and securely, offering complete peace of mind.

For more information please contact:Stuart Left | Facilities ManagerT: 01803 208979M: 07771 977501E: [email protected]

www.torbaydevelopmentagency.co.uk

“ “

Our Facilities Management offering is diverse,

comprehensive and unique. Services include:

• Risk Assessment / Fire Risk Assessment

• Centralised Service Desk and call handling services

• Care Taking Service

• Cleaning Contracts

• Grounds and Maintenance Service

• Assistance with office improvements and layout designs

• Contract Management

• Delivery of equipment and supplies

• Site Management and Empty Building Inspection Service.

Page 15: TDA SECTOR SERVICES_LR (Full Web Friendly)

TDA is able to provide a comprehensive

professional Lease Consultancy and Estate

Management service covering a wide range

of activities that occur on a day to day basis.

The Estates Team focuses on responsible

property management through quality,

innovation and best practice. The team is

able to achieve the right results through our

commercially focused approach benefiting

from our knowledge and relationships.

The Total Property Solution

Lease Consultancy

Page 16: TDA SECTOR SERVICES_LR (Full Web Friendly)

The team is able to provide a taliored service for individual instructions to the provision of stafffor temporary contracts to meet demands of our clients.

For more information please contact:Paul Palmer | Estates ManagerT: 01803 207920M: 07899 897167E: [email protected]

www.torbaydevelopmentagency.co.uk

Our key services include:

• Lease Consultancy - negotiations for the granting and

taking of leases and licences, rent reviews, lease

re-gears, break options advice

• Instructing legal advisors and commenting on

draft documents

• Dealing with general queries, vacant accommodation

inspections, rent collection, service charge administration

• Reviewing lease repairing liabilities / Schedule of

Dilapidations (working with TDA Property Services

colleagues)

• Monitoring lease events - identifying opportunities to

maximise income etc.

• Property Consents (Assignments / Alterations /

Change of Use).

Page 17: TDA SECTOR SERVICES_LR (Full Web Friendly)

TDA Project Management Team features an

experienced team of Chartered Surveyors who

know how vital it is that projects are delivered on

time, to budget and pre-agreed standards.

The diverse background from which our team of

project managers has been created means that

we can create the right team for your needs.

We will work with you to develop a brief, tailor

the procurement to your priorities and objectives,

and control costs, risks and value for you.

The Total Property Solution

Project Management

Page 18: TDA SECTOR SERVICES_LR (Full Web Friendly)

The team applies the same projectmanagement approach whetherworking on a small office fit-out or refurbishment, the extension to an industrial unit or education facility.

For more information please contact:Kevin Atkinson | Head of Property ServicesT: 01803 208572M: 07824 837637E: [email protected]

www.torbaydevelopmentagency.co.uk

Project Management of new build and

refurbishment in the following sectors:

• Commercial

• Educational

• Residential

• Health Care Sector

• Historic Buildings.

Additional services include:

• Option appraisals and feasibility studies

• Demolition works

• Procurement strategies

• Pre and post contract cost management services.

Page 19: TDA SECTOR SERVICES_LR (Full Web Friendly)

TDA Schools Capital and Planning Team work

with all schools in Torbay to ensure there are

sufficient school places to meet demand for

every child. The SCAP Team also manages

and delivers the Schools Capital Programme

providing strategic advice and guidance for

effective asset management of the school

estate whether these are maintained schools

or academies.

The Total Property Solution

Schools Capitaland Planning Team

Page 20: TDA SECTOR SERVICES_LR (Full Web Friendly)

Enjoy professional guidance and support throughout the entire life of a project from a trusted and reliablepartner. TDA understands the needsof schools and is capable of providinga wide range of diversified servicesfrom a single supplier.

For more information please contact:Clare Talbot | Schools Capital & Planning ManagerT: 01803 208220E: [email protected]

www.torbaydevelopmentagency.co.uk

““

Our key services include:

• School Organisation and Place Planning

Pupil Forecasting, school organisation proposals and

identification of accommodation needs

• Asset Management for Schools

Detailed room schedules and plans, net capacity

assessments, condition data, schools repairs and

maintenance programme

• Expansions and Build Projects

Project management, bid writing and development of

proposals, procurement advice, budget monitoring

and reporting.

Page 21: TDA SECTOR SERVICES_LR (Full Web Friendly)

The Valuers appointed to the TDA Asset

Management Team are all RICS Registered

Valuers. We are able to provide valuations to

support the production of the Statement of

Accounts for Local Authorities following the

CIPFA’s Code of Practice and the RICS

Professional Standards ‘Red Book.’

The Total Property Solution

Valuation

Page 22: TDA SECTOR SERVICES_LR (Full Web Friendly)

Let the team deliver the resultsusing industry leading reporting standards.

For more information please contact:Paul Palmer | Estates ManagerT: 01803 207920M: 07899 897167E: [email protected]

www.torbaydevelopmentagency.co.uk

“ “

The Estate Team is able to assist as follows:

• Set up and oversee a 5 year rolling programme of

asset valuations

• Undertake bespoke valuations for asset groups

• Provide advice on International Financial Reporting

Standards Asset Classifications

• Assist with year-end processes including valuation of

investment assets, assets held for sale and

surplus assets

• Estimation of remaining useful life and residual values

• Consideration of material impairments

• Undertaking of valuations on an ad-hoc basis

• Lease rental valuation advice.

Page 23: TDA SECTOR SERVICES_LR (Full Web Friendly)

The Project

This £3.5million primary expansion project was completed

in March 2015 and has provided an additional 210 primary

school places in Torquay.

The project comprised a new classroom block of three

classrooms, associated WCs and storage areas. The new build

section included a staff room, school hall, state of the art kitchen

and toilets. The project also incorporated two sections of

internal re-modelling. The first section re-modelled the

existing hall and entrance area to form two new reception

classrooms. The second section removed the old kitchen

and converted the space into a new classroom facility.

The Total Property Solution

Case Study

CockingtonAcademy

Page 24: TDA SECTOR SERVICES_LR (Full Web Friendly)

www.torbaydevelopmentagency.co.uk

Challenges

Planning permission delays prevented replacement of a culvert

with a concrete box section during the school summer holiday

before the building foundations were built. As a result it had

to be done once the building structure was almost finished,

which was challenging.

Trees alongside the new building and the public footpath on

the Avenue were close to the building area. To prevent

damage, colleagues in the Council suggested pollarding the

trees to reduce their water requirement during the work.

This was successful and the trees continue to grow well.

Outcomes

The £3.5M extension to Cockington Academy has provided

excellent modern facilities to support the growth in pupil numbers.

TDA project managed the new provision from inception to

completion. The project was completed on time, to

budget and to a high standard. Feedback from the Senior

Leadership Team and pupils at the school is very positive.

An exciting element of the project was to include solar panels

to reduce the cost of power. This is being monitored to assess

the level of savings.

TestimonialMr Rik Meek, former Head teacher: says, “We are delighted with and inspiredby our new building. It means that the children of Cockington Primary Schoolnow have the up to date, light filled spaces that they deserve. For the first timeever, we now have a room big enough to fit the entire school in together –the first time we did this was an amazing experience. In addition, it provides thissuccessful school with the additional space it needs, as it continue to grow andflourish in the coming years.“

Total Cost: ..............................£3.5m

Completed: ..............................2015

Duration: .....................................1Y

Sector: ...............Education, Primary

Location: .....................South Devon

Consultants

Architect: ..............................Baileys

Engineer: ................................Atkins

Construction: ...................Interserve

Project Contact: ...............Dave Kirk

Page 25: TDA SECTOR SERVICES_LR (Full Web Friendly)

The Project

The Vision for renewal and rebuilding of Torquay Academy

embraced a wide range of aspirations and innovative

intentions within the context of national initiatives at the time.

These included Building Schools for the Future, Every Child

Matters, the 14-19 Agenda, the Extended Schools Policy and

Workforce Reform and of the development of Secondary

Education in Torbay as a whole. The transformation from

old to new is dramatic, with vastly improved state-of-the-art

facilities and excellent teaching spaces.

The Total Property Solution

Case Study

TorquayAcademy

Page 26: TDA SECTOR SERVICES_LR (Full Web Friendly)

www.torbaydevelopmentagency.co.uk

Challenges

To build the new school whilst continuing teaching in the old

build and demolition of the old building bit by bit as sectors

of the new building was handed over for use.

To control costs over three years, at a time of increases in

material costs.

As the project costs were higher that the available budget,

the proposed grey water recovery system was cut from the

project. Interserve offered to provide it at their cost so the

roof water is collected and used to flush the toilets.

Outcomes

The £29M rebuild of Torquay Community College, now

Torquay Academy, overseen by the Schools Capital and

Planning Team and partly funded from the Government’s

Building Schools for the Future Initiative was successfully

completed due to additional funding from the Council.

Stride Treglown of Plymouth project managed the new provision

from inception to completion. The project was completed on

time, to budget and to a high standard. Feedback from the

Senior Leadership Team and pupils at the school is very positive.

Testimonial“Our students benefit from learning in the most inspirational space in theSouth West. Our teachers can use the facilities to enable them to improvetheir teaching which is leading to rapid improvements in student attainment.”Steve Margetts, Principal, Torquay Academy.

Total Cost: ...............................£29m

Completed: ..............................2012

Duration: ......................................3Y

Sector: ...........Education, Secondary

Location: .....................South Devon

Consultants

Architect:..............Kensington Taylor

Engineer: ................................Aecon

Mechanical / Electrical: ...Scot Wilson

Construction: ...................Interserve

Project Contact: ...............Dave Kirk

Page 27: TDA SECTOR SERVICES_LR (Full Web Friendly)

TDA Service

TDA has an enviable track record of

success working with a growing number

of public and commercial sector

partners delivering services that meet

our clients’ needs. We pride ourselves

on providing expert advice and support

that exceeds expectations. We have the

appropriate array of skill combinations,

which can be adapted to meet our

clients’ needs.

T: 01803 207948 E: [email protected]

TDA 3rd Floor | Tor Hill House

Union Street | Torquay | Devon | TQ2 5QW

w w w . t o r b a y d e v e l o p m e n t a g e n c y . c o . u k

Agency

TDAService

TDA Media Pack Produced by Qball Creative: www.q-ballmedia.co.uk / 01626 335588