tbm usergroup september 10, 2015watech.wa.gov. why a usergroup? september 10, 2015watech.wa.gov...
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Who is Here? Quick snapshot at attendee composition September 10, 2015watech.wa.gov TBM is cross-discipline (it takes a village) Intros (show of hands): How many CIOs in the room? How many TBM Analysts? How many Fiscal staff or managers? How many IT staff or managers?TRANSCRIPT
TBM Usergroup
September 10, 2015watech.wa.gov
Why a UserGroup?
September 10, 2015watech.wa.gov
Communication about TBM
Education & Adoption
Collaboration – across
agencies and disciplines
Quarterly?
Based on User Feedback / Desire
Who is Here?
Quick snapshot at attendee composition
September 10, 2015watech.wa.gov
TBM is cross-discipline (it takes a village)
Intros (show of hands):• How many CIOs in the room? • How many TBM Analysts? • How many Fiscal staff or managers? • How many IT staff or managers?
IT Value PropositionFor every $1 invested in IT, overall cost of service is reduced by $3.50 to $4.00*
September 10, 2015watech.wa.gov
The TBM Program exists to help us understand, manage and articulate our investments
so that….1. We can achieve and PROVE
overall cost reductions consistent with research and
2. Justify investments in a tough fiscal climate.
$-
$50,000
$100,000
$150,000
$200,000
$250,000
$300,000
$350,000
Leveraging Invested DollarsIT Cost Non-IT Cost
Spend
Cost
of S
ervi
ce
*Pang, Min-Seok, Do Information Technology Investments Lead to Bigger or Smaller Governments? - Theory and Evidence in U.S. State Governments (January 10, 2011). Available at SSRN: http://ssrn.com/abstract=1616862 or http://dx.doi.org/10.2139/ssrn.1616862
The Big Picture
IT + Non-IT = Total Cost of Service
September 10, 2015watech.wa.gov
IT Cost, Labor & Assets
IT Resource Towers:Delivery Services, IT Management, Security & Compliance, User Service
Infrastructure
IT Resource Towers:Compute, Data Center, Voice Network, Data Network, Storage
Applications
IT Resource Tower: Applications
Non-IT Cost, Labor & Assets
Total Cost of a Service
(e.g. Issuing a Driver’s License)
Data-Driven Decisions
What Can We Do With TBM?
September 10, 2015watech.wa.gov
Understand Current
State
Identify Opportunities for Efficiencies and
Optimization
Support Business Cases for New
Investment
Track Progress Toward Strategic Goals and ROI on
Investments
WaTech TBM practice impacts all agencies as we improve our strategic and operational decisions by analyzing data.
Strategic Goals
Tracking Progress….
September 10, 2015watech.wa.gov
Cost, Labor Leveraging purchasing power
Optimization & Efficiencies Achieved
Increased Understanding (incl Fund Sources)
Infrastructure Migration to SDC Use of Cloud Computing
Standardization & Virtualization
Applications Increased Use of SaaS Reduced Number of Legacy Systems
ROI on Proposed Investments
Where Are We Now?
Current Requirements for Participating
September 10, 2015watech.wa.gov
Participation requirement is based on IT spend as logged in AFRS using x/y coding. • It does not include monies agencies pay to central service agencies for IT.
Based on FY15 AFRS-reported IT spend, • 16 agencies are REQUIRED to participate because of statute (annual IT spend
exceeded $10m). • Another 26 are required to participate because of OCIO Policy (which extended
the spend threshold to $250k/year).
TBM Advisory Group established July 2014• Next meeting September 29
Where Are We Now?
Current Architecture & Data Availability
September 10, 2015watech.wa.gov
Agencies
29 agencies• 26 required• 1 volunteer• 2 agency-specific
17 agencies• 14 required• 3 multi-agency
Global Project
Multi-Agency Project
Agency Specific Projects
Available Data
All Projects• IT spend – financial
& functional• App Inventories
PLUS• IT labor• IT assets (limited
to CAMS, few agencies use)
• Agency-specific data
Enterprise Use Of Data
Data Requests and Official Reports
September 10, 2015watech.wa.gov
Relative Spend on IT by Agency
• Informing the WaTech Ops Governance Board, the Enterprise Architecture effort – and agency CIOs seeking increased funding
IT FTEs relative to Total Agency FTEs
• Informing the enterprise and agency CIOs seeking increased staffing
% of IT Spent on Specific Items
• Informing research (% spent on cloud computing) or media requests for info (% spent on security), as well as research into potential price points to hit for new service offerings (workstation support)
OFM Statute Required: IT Expenditures to be submitted with Biennial Budget (Gov)OCIO Statute Required: Biennial Performance Report
What’s Left to Do?
Infrastructure, Apps & Revisiting the Architecture
September 10, 2015watech.wa.gov
Total Cost of Service
Continue Stabilization – Architecture,
Processes, Policies
Add in Non-IT Cost
Gather Infrastructure
Data & Tie to CostRefresh Application Data & Tie to Cost,
Infrastructure
After Lunch Conversation…
Goals
September 10, 2015watech.wa.gov
Value Barriers
Resource Issues
Difficulty Getting Data
Product Limitations
Investment Advocacy
Cost Efficiencies
We Want Your Ideas on How we can
tip the scale !!!!
After Lunch Conversation…
Structure
September 10, 2015watech.wa.gov
10• Split into two groups (dependent on #
attendees)
20• Brainstorm: What is the VALUE we want
from this program? (Rob)
20• Brainstorm: What are perceived BARRIERS
and potential SOLUTIONS? (Mary)
10• Facilitators summarize out to larger group
Questions/Comments?
September 10, 2015watech.wa.gov