tbex north america 2015: fort lauderdale katie hammel

22
Brand and Blogger Relationships: How to Be the Blogger Everyone Wants to Work With

Upload: tbex

Post on 21-Feb-2017

447 views

Category:

Social Media


4 download

TRANSCRIPT

Page 1: TBEX North America 2015: Fort Lauderdale Katie Hammel

Brand and Blogger Relationships: How to Be the Blogger

Everyone Wants to Work With

Page 2: TBEX North America 2015: Fort Lauderdale Katie Hammel

@KatieHammel Senior Travel Editor, Viator. Manages Viator’s blog network, special content projects, and blogger ambassador program. Works with bloggers to produce content about Viator tours for use on the blogs and on Viator.com.

Page 3: TBEX North America 2015: Fort Lauderdale Katie Hammel

Who this session will benefit: Bloggers who want to build successful campaigns with travel brands and tourism boards.

What I’ll tell you: How to find brands to partner with, how to pitch, how to build and execute a campaign, what numbers matter, how to follow up and how to ensure a partnership that will grow.

Page 4: TBEX North America 2015: Fort Lauderdale Katie Hammel

Things to consider before your first or next pitch:• What are your personal goals from brand collaborations?• What do you have to offer? • What types of collaborations are more suited to you and

the brand?

Page 5: TBEX North America 2015: Fort Lauderdale Katie Hammel

What are your personal goals from brand collaborations?• What are your goals from brand collaborations?

• Content you own? • Exposure/links/traffic to your blog? • Increase in social followers or newsletter signups? • Sales/revenue/lead generation?  • Discounted or complimentary products and services? • Monetary compensation?

• Choose partnerships that best help you achieve your goals.

Page 6: TBEX North America 2015: Fort Lauderdale Katie Hammel

What do you have to offer? • It’s not about the biggest numbers (but numbers matter). What audience

numbers do you have? • Do you represent the customers the brand wants? • How much influence do you have? • Are you an expert in a smaller niche (big fish, small pond)? • Do you have syndication opportunities on bigger sites? • Can you offer other content services (writing, photo, video) or

consulting?

Page 7: TBEX North America 2015: Fort Lauderdale Katie Hammel

Types of partnerships: • Blog/media coverage of product service (review)• Content production or photo/video production for brand

sites • Social media campaign or Instagram takeover • Affiliate programs • Brand ambassadorships/sponsorships• Advertising/advertorial/sponsored posts• Contest/giveaway/promo code

Page 8: TBEX North America 2015: Fort Lauderdale Katie Hammel

Choose your partners wisely. • Do you work with any of the brand’s main competitors?

Is there any conflict with brands you have previously aligned with

• Does your audience fit the product? • Do you enjoy the brand and its mission, services or

product? • How do you feel about the brand? Trust your 6th sense!

Page 9: TBEX North America 2015: Fort Lauderdale Katie Hammel

• TBEX and other travel conferences (ATTA, Traverse, IBT, WTM)

• Blogger Bridge• Travel Bloggers Facebook/community groups • Social media• Personal connections and networking• Cold calling/pitching

Where to find opportunities:

Page 10: TBEX North America 2015: Fort Lauderdale Katie Hammel

• Your pitch should cover three things:• Who you are • What you can offer• What you want – specifically

How to craft the perfect pitch:

Page 11: TBEX North America 2015: Fort Lauderdale Katie Hammel

• Consumption metrics: monthly visitors/views per post• Engagement: real likes and comments (not just

comments from friends and other bloggers)• Social media engagement: likes, comments, RTs, shares • Readers and demographic • Successful referrals from past campaigns • Audience growth

What numbers matter:

Page 12: TBEX North America 2015: Fort Lauderdale Katie Hammel

• Syndication of content on other sites• Comments from readers showing direct action was

taken• Metrics from other brands showing direct action taken

on their sites• Testimonials from brands showing non-qualitative

results

Other “wow” metrics:

Page 13: TBEX North America 2015: Fort Lauderdale Katie Hammel

Good Pitch: Hi <Name>,

<Short but detailed introduction>

Who you are, your offer, your stats <Show what you can offer>

It’s not only about the numbers

<Specific request and offer>Show why this is a great fit

<Closing>Attachments / All contact details / Urls

Page 14: TBEX North America 2015: Fort Lauderdale Katie Hammel

Example of a Good PitchHi <Name>,<Short but detailed introduction> I'm a travel blogger who publishes <X blog> and I am interested in working with <company>. My blog receives <number> monthly visitors with an average of <number> views per post. I have <number and social media platform> followers (repeat for your top platforms among the most popular).

<Show what you can offer beyond the above numbers> <I have contributed to/my blog has been featured on/I syndicate content to/my photos have been featured on> <list other sites or publications>. Though my blog is only a year old, it was ranked by <reputable, well-known site> as one of the best new travel blogs for <my niche>. A recent campaign with <other company> generated more than <number> or referrals to that company’s website, which is 75% more than previous bloggers they have worked with.

<Specific request and offer>. I’m traveling to <city> from <date range 3-4 weeks in future> and would love to do the <name of tour, with link>. <give reason why this tours is a great fit - you write about food and it’s a food tour, or you’d like to write about seeing a city through this particular angle>.

Relevant <blog/writing/photo/video> samples are linked below. Please let me know if you need any additional information.

Thank you, Complete name / Blog url / Social media links / All contact details

Page 15: TBEX North America 2015: Fort Lauderdale Katie Hammel

Bad Pitch: Hi <generic title>,

< Intro with lots of big claims but no proof >

< Vague offers or no real request >

<Asking for too much the first time> Over-promising on the

results<Closing with no details>

Page 16: TBEX North America 2015: Fort Lauderdale Katie Hammel

Things to Avoid in Your Pitch: Dear editor,

I love your sight! I am the editor-in-chief of mytravelblog.com, an extremely popular blog, and I would love to work with you sometime! My blog has been ranked in the top 100 travel blogs by thatotherblogger.com and I know my readers would LOVE to learn more about your tours!

I have a HUGE following!

I’ve been traveling full-time since 2011 so I can write about almost any destination and I’m always on the move so I’m sure we can find a place where I can review some tours. I’m going to France soon. Let me know if you need anything!

My readers love to travel and I know they would love to hear about your company.

I’d love to write about the Super Deluxe Ultimate 7-Day VIP Exclusive Experience. Can we set this up for three days from now? I’m traveling with my “photographer” and four “assistants” (ages 3-9) so I’ll need tours comped for all of us.

In exchange for this two-hour tour I can guarantee seventeen blog posts and 40 social media mentions.

Thanks, First name only, never says the name of the blog or attaches media kit or mentions stats

Page 17: TBEX North America 2015: Fort Lauderdale Katie Hammel

DO • Your research - see what others in your industry are paying, learn as much as you can about the company you are targeting  • Be realistic • Expect to negotiate• and .. be prepared to not get what you want...

DON’T • Take it personally• Be afraid to walk away if it’s not right

Negotiating:

Page 18: TBEX North America 2015: Fort Lauderdale Katie Hammel

Contracts and deliverables: • List exactly what you will receive:

• tour/trip dates or product delivery• payment, payment schedule and method • special offers to your readers (discount code)• requested AID/pub code, linking instructions, and social

handles• List exactly what you will provide:

• number of blog posts, social media posts, photos or videos

• any content you will create for the brand’s site • deadlines for delivery• post-campaign wrap-up

Page 19: TBEX North America 2015: Fort Lauderdale Katie Hammel

•If you messed up, notify the rep ASAP, apologize sincerely, and offer ways to make it right

•If it’s a brand issue, notify a rep ASAP, give them a chance to apologize, correct it, and make it right, or escalate communication to someone with the authority to resolve the issue

•Pause before you vent. Always be honest with your readers, but allow a cooling-off period before you post.

What to do when things do wrong:

Page 20: TBEX North America 2015: Fort Lauderdale Katie Hammel

• Always send a post-campaign report with: • links to published work and stats of readers, comments, likes, shares• links to social media posts and number of likes, shares, comments, RTs• What else might wow me?

• Don’t be afraid to ask for metrics from the brand, or a testimonial or reference about how you did: • How many people came to the brand’s site through yours or listed you

as a referrer? • How many people used a discount code? • How much revenue was generated? • How many social followers were gained? • They may not be able to give specifics.

Following up:

Page 21: TBEX North America 2015: Fort Lauderdale Katie Hammel

• Do what you promised, and over-deliver when you can • Be an unofficial ambassador/evangelist • Stay true to yourself and your readers • Make your collaborator’s life easier! • Always be ethical and professional• Follow up! Highlight success and come up with solutions to

improve• Be proactive to expand the partnership

How to be the blogger brands look forward to hearing from:

Page 22: TBEX North America 2015: Fort Lauderdale Katie Hammel