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    A

    Contemporary Report

    On

    Targeting Children for Marketing

    Mc Donalds India

    Master of Business Administration

    MBA 2009-2011

    For

    PACIFIC BUSINESS SCHOOL

    Affiliated to Rajasthan Technical University, Kota

    SUBMITTED BY: SUBMITTED TO:

    SUSHIL KUMAR SOMTIA Mr. KANTIMOHAN SAINI

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    Acknowledgement

    I acknowledge my gratitude towards the ALMIGHTY GOD and various

    people who helped me during the course of my project work. Their valuable

    guidance and wise direction has enabled me to complete my contemporary

    project in systematic & smooth manner.

    With profound sense of gratefulness I acknowledge my sincere thanks to Mr.

    KANTI MOHAN SAINI for providing the facilities and incessant

    encouragement to me in making this task a success

    I am also very grateful to all those respected persons of this organization

    who have directly or indirectly helped me in my Ernest effort to accomplish

    this contemporary project.

    My overriding thanks to all my friends who have helped me in every way

    possible for the success of the project work.

    SUSHIL KUMAR SOMTIA

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    Content Page no.

    Overview of targeting to children

    Introduction and concept

    Why marketers targeting children

    List of some product targets at children

    Forms of Marketing to children

    History of Mc Donalds

    Relevance of the issue

    Related facts

    Suggestions

    Conclusions

    References

    INDEX

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    OVERVIEW:

    What do you call a consumer who wants to buy everything you have,

    doesn't care what it costs and is less than five feet tall? A marketer's

    dream? Nope. You call them kids.

    Ad Relevance Intelligence Report, 2000

    Children are becoming consumers at younger and younger ages, and a

    variety of influences and experiences shapes their consumer habits. Of

    particular interest and concern are factors that affect their food- and

    nutrition-related decisions and behavior. Many factors interplay to affect

    children's and teenage youths' consumer decision making skills and

    behavior that can directly influence their dietary choices and eating

    patterns. The family has been identified as one of the most influential

    environmental factors affecting food- and nutrition-related decisions and

    behavior, operating at the levels of parent modeling and parent-child

    interactions. Commercialism is broadly defined as the vehicle of

    communication that creates consumer awareness and induces the

    desire for specific products; its goal is to increase consumer demand

    and commercial profit Commercial pressures on children may

    encourage continual consumption Children with poorly developed

    consumer decision-making skills are unprepared to make wise

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    purchases as adults, a situation that has serious implications for the

    consumer habits and nutritional health of future generations.

    Children constitute three different markets: the primary, the influencer,

    and the future market. Certain products are simply children's products

    for which they are the primary users/buyers.

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    INTRODUCTION

    It is hard to believe that a child end up its life while trying to imitate a

    character shown in the advertisement.. But unfortunately this is the

    fact!

    A child wakes up in his Disney character pajamas, rolls out of his Barney

    sheets, his toothbrush, toothpaste and perhaps even his soap covered in

    cute licensed characters. Gathering up his Pokmon cards and

    strapping on his Rugrats backpack, he heads off to school . Marketers

    pay special attention to children, who are considered as the most

    vulnerable audiences because they enjoy advertisement to the

    maximum extent. Children initially take advertisement as entertainment

    and having soft heart; force their parents for product purchase. This is

    called as a Nag Factor.

    Food Industry spending on advertising to children has exploded in the

    past decade, increasing from a mere $100 million in 1990 to more than

    $2.5 billion in 2005 and now Fast food chains spend more than 3 billion

    dollars a year on advertising.

    Marketer tries to draw childrens attention through various means like

    TV, Magazines, Stickers, etc. Young children, in particular, have difficulty

    in distinguishing between advertising and reality in ads, and ads can

    distort their view of the world. Additionally children are unable to

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    evaluate advertising claims. Obviously attracted children by the

    marketing practices; get adversely affected most of the time .

    CHILDREN AND MARKETING

    Marketers across the world and in India have are targeting children for

    marketing of their products. Kids represent an important demographic to

    marketers because they have their own purchasing power, they

    influence their parents' buying decisions and they're the adult consumers

    of the future. Parents today are willing to buy more for their kids because

    trends such as smaller family size, dual incomes and postponing

    children until later in life mean that families have more disposable

    income. As well, guilt can play a role in spending dec isions as time-

    stressed parents substitute material goods for time spent with their kids.

    Children in the sample were of the opinion that they should know

    what the world had in offer for them and that advertisers were not

    creating any undue effect on them. The sample between 8.5 to 15.5 felt

    they could not be swayed by anything and they surfed the net to get

    information on products and their features and the high point was when

    one youngster of age 10 rattled off the features of the latest Honda Civic

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    he wanted his father to buy and how it was better than the other car in

    the section including what was the engine power etc. Parents on the

    other hand have a different opinion according to them the excessive

    information and products thrown at them via the media, print and visual,

    spoiled the children. Most marketers were targeting kids even for

    products that had nothing to do with children. Since most middle class

    families have both parents working the marketer tries to work through

    the children on the guilt of the parents and thus encourage children to

    make very unreasonable demands.

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    WHY MARKETERS TARGET CHILDREN?

    Children represent three different markets. In addition to the direct

    money that children spend and the money they influence, children also

    represent a third major market and perhaps the most significant and that

    is the future market. Advertisers recognize that brand loyalties and

    consumer habits formed when children are young and vulnerable will be

    carried through to adulthood. Retailers and manufacturers have two

    sources of new customers, those who they can persuade to change from

    their competitors and those who have not yet entered the market. Those

    who switch are less likely to be loyal than those who are nurtured from

    childhood.

    No longer little children, and not yet teens, teen are starting to develop

    their sense of identity and are anxious to cultivate a sophisticated self-

    image. And marketers are discovering there's lots of money to be made

    by treating teen like teenagers. The marketing industry is forcing teen to

    grow up quickly.

    Children under 12 year of age spend an estimated $25 billion, and,

    through their parents, may influence another $200 billion of spending per

    year Adolescents spend an estimated $ 140 billion a year on food and

    beverages.

    Young children are easily exploited because they do not understand that

    commercials are designed to sell product s and because they do not yet

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    possess the cognitive ability to comprehend or evaluate advertising.

    Preteens, aged 8 to 10 years, possess the cognitive ability to process

    Advertisements but do not necessarily do so. Not until early

    adolescence, at 11 to 12 years, do children think multi-dimensionally,

    with abstract, as well as concrete thought. Yet adolescents, like adults

    can be persuaded by advertising messages, which play in to the their

    vulnerabilities, including concerns related to appearance, self identity,

    peers, and sexuality.

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    LIST OF SOME PRODUCTS TARGETING TO CHILDREN

    Beverages Cold Drink Snacks Soaps

    Cookies Mosquito Killer Soda Automobiles

    Biscuits Dolls Noodles Sport Item

    Body cream Detergents Note books Telecom services

    Body spray Fast food Pen Tobacco

    Born vita Garments Chocolates Watches

    Cartoon network Insurance Shoes Coaching classes

    Hair color Ice-cream Perfumes Water parks

    FORMS OF MARKETING TO CHILDREN

    Marketing channels include television advertising, in -school marketing,

    product placements, kid clubs, the Internet, toys and products with brand

    logos, and youth-targeted promotions, such as cross-selling and tie-ins.

    Foods marketed to children are predominantly high in sugar and fat, and

    as such are inconsistent with national dietary recommendations.

    Today's kids have more autonomy and decision-making power within the

    family than in previous Generations.

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    Advertisers not only feature cartoon or other characters from children's

    television programmes to gain their endorsement for their products but

    they sometimes even place those advertisements in the breaks of the

    television programmes about those characters, thus blurring the

    distinction between programming and advertising and taking advantage

    of the affection children feel for those characters. Television advertising

    makes up about 70% of the total amount spent on advertising to children

    in the US but total advertising expenditure makes up only about 15% of

    the total amount of money spent on marketing to children. In fact much

    Marketing to children now consists of sales promotions such as direct

    coupons, free gifts and samples, contests and sweepstakes, and public

    relations such as using celebrities and licensed characters which visit

    shopping centers and schools. New technologies have also provided

    new opportunities such as the Internet and telephone services that

    enable "new, personalized promotions" aimed at children. Marketing in

    schools is also a rapidly growing arena. Kids clubs, organised by

    retailers, producers and media outlets, have proliferated in recent times.

    They offer an opportunity to develop a more personal relationship with

    each child, get information about the children for marketing purposes

    that can be used for mailing lists and data bases, and to promote

    products to children of particular age groups and geographical locations.

    Following are the forms of marketing to children-

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    A) Product sales

    Product sales Exclusive contracts to sell soft drinks on school

    Grounds

    Contracts to sell food on school grounds

    Credit rebate Credit awarded for coupons collected by schools or

    Children

    Internet sales from which a percentage is given to a school

    Fundraising through sales of candy (confectionery), cookies, etc.

    B) Market research

    Surveys or polls Student questionnaires or taste tests

    Internet panels Use of the internet to poll students responses

    C) Direct advertising

    Advertising Billboards in school corridors

    Advertising on school buses

    Product displays in schools

    Corporate logos on school furniture and equipment

    Corporate logos on posters, book covers and assignment books

    Publications Ads in sports programmes, yearbooks, school

    Newspapers

    Media Televised advertisements on cartoon network channel

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    These additional forms of marketing have supplemented rather than

    replaced advertising as the importance of the children's market has

    grown. Their aim however is the same as advertising, to create brand

    loyalties and customers amongst children. Also, those wanting to sell

    goods recognize that some older children become somewhat cynical of

    advertisements and therefore publicity in children's newspapers and

    magazines as well as other marketing strategies are alternative ways of

    reaching these children.

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    Mc DONALDS :

    Founded - May 15, 1940 in San Bernardino,

    California; McDonalds Corporation, 1955

    In Des Plaines, Illinois

    Founder - Richard and Maurice McDonald

    McDonald's restaurant concept; Ray Kroc,

    McDonald's Corporation founder.

    Revenues - US$ 22.6 billion (FY 2008-09), US$ 749.3

    Million in India (FY2008-09)

    No. of outlets - 31,000+ worldwide, 205+ in India

    Products - Fast food (hamburgers, chicken, French

    fries, soft drinks, coffee, milkshakes,

    salads, desserts, breakfast)

    Employees - 400,000 (2008) worldwide

    The business began in 1940, with a restaurant opened by brothers

    Richard and Maurice McDonald in San Bernardino, California. Their

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    introduction of the "Speedee Service System" in 1948 established the

    principles of the modern fast-food restaurant. The original mascot of

    McDonald's was a man with a chef's hat on top of a hamburger shaped

    head whose name was "Speedee." Speedee was eventually replaced

    with Ronald McDonald by 1967 when the company first filed a U.S.

    trademark on a clown shaped man having a puffed out costume legs.

    SOME FACTS ABOUT Mc DONALDS

    Mc Donalds entered in India in Oct. 1996.

    Mc Donalds India was positioned as a family restaurant

    Focused on Price Penetration

    Aimed at 100% customer satisfaction for every customer, on every

    visit

    o Napkins

    o Souffl cups

    o Helping children

    o Tissue papers

    o Assistance required

    HOW Mc DONALDS TARGETING CHILDERN

    Advertising is the most influencing tool in the hands of Marketer.

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    Mc Donalds are using AID AS Model to target & generate more

    customers. Advertising first catch the attention of the children, then

    create interest in the mind of children about the product seen through

    the advertisement, then develop a desire to have that product, then

    children acquire the product by buying it or forcing their parents to buy it

    & then get satisfied after using the product.

    A: - Attention

    I: - Interest

    D: - Desire

    A: - Acquisition

    S: - Satisfaction

    MCDONALDS TECHNIQUES USED TO TARGET CHILDREN: Toys and product with brand logos- Food companies

    increasingly market branded toys and products to preschoolers

    and youngchildren to promote brand awareness and preferences.

    Mc Donalds have partnered with toy manufacturers to create toys

    that advertise food

    Advertise during childrens TV and cinema

    Sponsor childrens TV

    Link up with popular childrens films (Disney)

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    Offer free movie tickets

    Link up with celebrities

    Offer collectable toys with childrens meals

    Run birthday parties

    Include games and offers on websites

    Run email promotions

    Offer fast food as a reward to children for achievement in school

    Pay literacy assistants to work with children in schools

    Sponsor sporting and pop music events

    Sponsor childrens football clubs

    Make the food available as widely as possible

    Adapt to local cultures

    EFFECT ON CHILDREN

    Growing Children view an estimated 10 000 acts of violence each year.

    Each year, teenagers view nearly 15 000 sexual references,

    innuendoes, and jokes. Data like these are alarming, but are the media

    actually responsible for episodes of child aggr ession, teen homicides,

    and increased rates of teenage drug use and sexual activity. Or, as the

    entertainment industry maintains, do the media merely mirror an

    increasingly violent, drug-oriented, and sexualized society.

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    Children watching athletes in television commercials thought that the

    athletes paid to be in the advertisements to promote themselves rather

    than the products. They believed children in advertisements were real

    rather than paid actors and they often confused advertisements with

    news items. Generally they did not understand the commercial intent

    and manipulation behind advertisements.

    CONCLUSION

    In India it has always been a belief that a healthy society raises children

    to be responsible citizens rather than just consumers. Creating healthy,

    happy families means spending time together rather than spending

    money. It's probably impossible to completely shield children from

    marketing messages. However you feel about it, marketing is an

    inevitable part of the world we live in. Still, parents can give their children

    tools to help them cope with the barrage.

    It is a war between marketers and the family where the marketer is using

    is money and resources to entice children and the family its strength and

    values to protect the children. We can continue to hope the family wins.

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    REFERENCE

    www.indiamarks.com/guide/...McDonalds-India-/1739/

    www.mediaawareness.ca/english/parents/marketing/issues_kids_

    marketing.cfm http://en.wikipedia.org/wiki/Mc_Donald%27s

    wesleyanargus.com/.../students-target-ronald-mcdonalds-

    marketing-to-kids/