tata globalization through sustainability iimb

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    TATAGROUP SUSTAINABILITYSTRATEGY

    Leadership with trust

    Team MembersAditya Bhargava

    Manav Preet Singh

    Siraj SinghTushar Sharma

    Team ACE IIMBangalore

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    AGENDA

    Executive Summary

    Current Situation

    Sustainability Definition and TAPS

    THINK Value Creation

    Organizational Chart Breakouts

    Multi-Local Strategy

    Recommended Initiatives

    Timeline & Action Plan

    Financial Valuation

    2

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    EXECUTIVESUMMAR

    Y

    3

    Develop a ten year strategy to continue Tatas profitable growth andsustainability leadership while addressing:Tatas growing global presenceEvolving definitions of sustainabilityIncreasing demand for measurement and transparency

    Goals

    Simplify Tatas internal definition of sustainability and articulate it througha Ten Point Agenda for Sustainability (TAPS)

    Create a Separate Subsidiary (THINK) to coordinate, communicate,and expand sustainability efforts across every business unit

    Establish a Multi-Local strategy tailored to the unique challenges andopportunities of each country and business

    Recommendations

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    CURRENTSITUATION

    4

    As Tata grows globally, how can the company preserve itsunique tension between profit and purpose to meet

    evolving definitions of sustainability?

    Many independent initiatives andorganizations

    Tata Trusts

    Tata Relief

    Committee

    Innometer

    TQMS

    Innoverse

    Annual ManagementWorkouts

    Tata Protocol forInternal Assessment

    Tata Index forSustainable Human

    DevelopmentTata Steel

    Tata Power

    TataConsultingServices

    Indian HotelsTata Motors

    Tata Chemicals

    Tata TeaTata International

    TataNano

    CII EnergyMgmt

    AwardEMS

    standards

    EARTHProject

    Ongoingcommuni

    tyservice

    Community

    literacy

    TataSwach(H20

    purifier)

    Employee

    generation

    Animalhusbandr

    yCommunity

    development

    IIPCertificati

    onTata

    Swach(H20

    purifier)

    Innovation Center

    Carbonmapping

    Community

    literacyHealth &

    wellnessRecyclingprogram

    TetleyTea

    RainforestCertificati

    onEthicalTea

    Partnership (ETP)

    CombatClimateChange(3Cs)

    TCCI

    Green

    Globecollaborati

    on

    Sustainability council

    ImportedCoal

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    SUSTAINABILITYDEF

    INITION

    &TA

    PS

    5

    Corporate Sustainability is a local, national, and global endeavor for creating long-termeconomic, social, and financial growth for the enterprise and its stakeholders.

    1) Everything we do within Tata can be re-examined through a sustainability lens.

    2) Sustainable initiatives strive to add valueto Tata's enterprise and shareholders overa reasonable time frame.

    3) Social philanthropy and developmentinitiatives are a core competency andshould be treated as an essential output ofthe organization.

    4) Sustainable creativity and knowledgeshould be shared across all Tataorganizations and outside of our company.

    5) Tata's sustainability development should

    be managed with the same rigor, focus,and precision as other Tata business.

    6) All sustainable initiatives should betransparent, measurable, and auditable toall stakeholders.

    7) Our businesses should inspire newsustainable ideas, and our sustainabilityefforts should inspire new business ideas.

    8) Sustainable thinking and implementation isa key skill that every future Tata managershould possess.

    9) Tata's companies will encourage theirbusiness partners and stakeholders toachieve sustainable business practices.

    10) Our initiatives should lead environmental,economic, and social development in India

    and the world. Our efforts go beyond a"compliance" mindset and accomplish whatwas once thought impossible.

    Ten Point SustainabilityAgenda (TAPS)

    SustainabilityDefinition

    Corporate Sustainability (CS) is integral to value-creation in our business through theenhancement of human, natural, and social capital complementing their economic andfinancial growth in order to give the enterprise an enduring future and also help createand serve a larger purpose, at all times. It facilitates accountability to all stakeholders as

    a systemic practice.

    Simple and easy for employees to understand

    Flexible for changing and differing definitions of sustainability

    Creates a roadmap for employees and stakeholders

    Inspires new thinking for existing businesses and processes

    Articulates Tatas aspirations for sustainability

    1) Everything we do within Tata can be re-examined through a sustainability lens.

    2) Sustainable initiatives strive to add valueto Tata's enterprise and shareholders overa reasonable time frame.

    3) Social philanthropy and developmentinitiatives are a core competency andshould be treated as an essential output ofthe organization.

    4) Sustainable creativity and knowledgeshould be shared across all Tataorganizations and outside of our company.

    5) Tata's sustainability development should

    be managed with the same rigor, focus,and precision as other Tata business.

    6) All sustainable initiatives should betransparent, measurable, and auditable toall stakeholders.

    7) Our businesses should inspire newsustainable ideas, and our sustainabilityefforts should inspire new business ideas.

    8) Sustainable thinking and implementation isa key skill that every future Tata managershould possess.

    9) Tata's companies will encourage theirbusiness partners and stakeholders toachieve sustainable business practices.

    10) Our initiatives should lead environmental,economic, and social development in India

    and the world. Our efforts go beyond a"compliance" mindset and accomplish whatwas once thought impossible.

    Goals of Tatas corporate communicationon sustainability

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    THIN

    KVALUECREAT

    ION

    6

    Tata House ofInnovation and

    Knowledge(THINK)

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    ORG

    ANIZATI

    ONALCHART

    BREAKOUTS

    8

    Internal Consultants: Facilitation & subject matter expertise Innovation Center: Creates new products or new markets forexisting products

    Financial Planning: Funding, budgeting, agreement withshareholders

    Tata House ofInnovation and

    Knowledge

    Create NewMarkets

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    ORG

    ANIZATI

    ONALCHART

    BREAKOUTS

    9

    Management Training: Rotations & developmentClimate Change Task Force: Grow environmental

    CSR Innovation Center: Improving business practices

    Tata House ofInnovation and

    Knowledge

    Build IntellectualCapital

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    ORG

    ANIZATI

    ONALCHART

    BREAKOUTS

    10

    Communications: Publicize CSR efforts in receptive

    marketsTrust/Endowments: Protect & grow company culture of

    hilanthro

    Tata House ofInnovation and

    Knowledge

    StrengthenBrand

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    ORG

    ANIZATI

    ONALCHART

    BREAKOUTS

    11

    Trust/Endowments: Protect & grow company culture ofphilanthropy

    Management Training: Rotations & developmentCommunications: Employee engagementFinancial Planning: Employee incentives Innovation Center: Improving business practices

    Attract & RetainTalent

    Tata House ofInnovation and

    Knowledge

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    MULTI-LOCALSTRATEGY

    12

    Growth opportunities should fit Tatas values while stayingsensitive to economic, environmental, and social

    considerations in local communities.Tata

    Values

    Carbonfootprint

    Recycling Water

    purification

    Ethicalsourcing

    Humanrights

    Genderrights

    Educatio

    n Literacy Health,

    HIV/AIDs Fair

    wages

    Country

    UnitesStates

    China

    EU

    Brazil

    Canada

    Gulf CC

    SouthAfrica

    Sri Lanka,Thailand,Vietnam

    Challenge &Opportunity

    Education, Regulations, Greeninvestments

    Gov., Pollution, Human Rights,Economy

    Safety nets, GreenMovement

    Deforestation, NaturalresourcesSafety nets, Green Movement

    Oil rich, Cultural views,Gender roles

    HIV/AIDS, Developingeconomy

    Developing economy,Government stability, wages

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    RECOMMEND

    EDINIT

    IATIVES

    13

    END OF LIFE VEHICLES (ELV) PROJECT

    Leverage business knowledge in target markets

    Measure returns and costs across all businesses

    Coordinate business unit interactions

    1) Everything we do within Tata can bere-examined through a sustainability

    lens.3) Social philanthropy and development

    initiatives are a core competencyand should be treated as anessential output of the organization.

    4) Sustainable creativity andknowledge should be shared acrossall Tata organizations and outside of

    our company.

    7) Our businesses should inspire newsustainable ideas, and oursustainability efforts should inspirenew business ideas.

    Tata ELVServices

    TAPS AlignmentMulti-Local Implementation

    THINK Facilitation of Initiative

    European Union (EU) standards haveexpanded to include mandatory ELVprocessing for vehicles

    Anticipating this trend in other countries, TataMotors should undertake the development ofa complete ELV system in India and Asia

    Tata would partner with Tata Chemical andTata International to create this process,splitting the proceeds with consumers

    C2C certification for Tata Motors, enhancingthe existing ELV processes

    Expand current supply chain managementinitiatives

    include additional trucks and trailers ingrowth markets to decrease diesel fuelconsumption

    meet carbon footprint, utilizing TataInternational expertise Communication and marketing to

    promote initiative

    Secure NGO support

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    RECOMMEND

    EDINIT

    IATIVES

    14

    CSR SOFTWARE CONSULTING

    Finance and audit function provides measurement andtransparency

    Develop human software in Innovation Center and through inter-company collaboration

    5) Tata's sustainability developmentshould be managed with the samerigor, focus, and precision as other

    Tata business.6) All sustainable initiatives should be

    transparent, measurable, andauditable to all stakeholders.

    9) Tata's companies will encouragetheir business partners andstakeholders to achieve sustainablebusiness practices.

    10) Our efforts go beyond a"compliance" mindset andaccomplish what was once thoughtimpossible.

    Tata CSR Consulting

    TAPS AlignmentMulti-Local Implementation

    THINK Facilitation of Initiative

    Leveraging Tatas CSR core competency intoa sustainability software consulting practice

    Developing Tata Consulting Services group

    specializing in Enterprise CarbonAccounting (ECA) software

    Test and develop new market for humansustainability software

    Future value creation through external CSRconsulting beyond software

    The ECA market is estimated to be $7 to $9

    billion with the highest concentration inNorth America and the EU

    TCS should determine whether the softwareshould be developed internally or purchasedexternally

    Climate change group leveraged forCO2 tracking software

    Seek out potential clients across

    existing business

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    RECOMMEND

    EDINIT

    IATIVES

    15

    ENERGY EFFICIENCY INITIATIVES

    Leverage business knowledge in target markets

    Measure savings and costs across all businesses

    Coordinate business unit knowledge sharing

    1) Everything we do within Tata can be re-examined through a sustainability lens.

    2) Sustainable initiatives strive to addvalue to Tata's enterprise andshareholders over a reasonable timeframe.

    4) Sustainable creativity and knowledgeshould be shared across all Tataorganizations and outside of ourcompany.

    6) All sustainable initiatives should betransparent, measurable, and auditableto all stakeholders.

    9) Tata's companies will encourage theirbusiness partners and stakeholders toachieve sustainable business practices

    Tata Energy EfficiencyInitiatives

    TAPS Alignment

    THINK Facilitation of Initiative

    Tata Steel leads group on energy efficiencyprograms and has several innovative pilotprograms

    Expand pilot program to reduce carbonfootprint to additional steel plants beyond thePort Talbot plant site

    Add five plants per year in order to achieve20% carbon reduction goals by the year2020

    Conservation efforts can be rolled out incurrent and emerging markets.

    Years 1-5: India and Europe

    Years 5-10: Expand to include Asia,Thailand and others

    Communication and marketing to promote

    initiativesEnsure alignment with Climate Protocol

    Secure NGO support

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    RECOMMEND

    EDINIT

    IATIVES

    16

    COMBATTING CLIMATE CHANGE (3Cs)

    Integrate Power Sustainability Council into THINK

    Measure returns and costs across all businesses

    Coordinate business unit interactions

    1) Everything we do within Tata can be re-examined through a sustainability lens.

    4) Sustainable creativity and knowledgeshould be shared across all Tataorganizations and outside of ourcompany.

    5) Sustainable creativity and knowledgeshould be shared across all Tataorganizations and outside of ourcompany.

    10) Tata's companies will encourage theirbusiness partners and stakeholders toachieve sustainable business practices.

    Tata PowerInitiative

    TAPS Alignment

    THINK Facilitation of Initiative

    Diversify energy mix and developstrategies to meet the expanding demand for

    power over the next ten yearsWork with government stakeholders to

    develop alternative energy technology

    Pay-back period for coal alternatives cannotbe addressed in a ten year span due tounpredictable renewable energy technologyimprovements and government regulatory

    barriersCarbon footprint reduction opportunities

    through the use of nuclear, wind, solar andhydro

    Communication and marketing topromote initiative

    Secure governmental support

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    RECOMMEND

    EDINIT

    IATIVES

    17

    STRATEGIC REORGANIZATION FOR TEA GROUP

    Integrate Tetley sustainability initiativesthroughout Tea Group

    Measure returns and costs across all businesses

    Coordinate business unit interactions

    2) Sustainable initiatives strive to addvalue to Tata's enterprise andshareholders over a reasonable timeframe.

    4) Sustainable creativity andknowledge should be shared acrossall Tata organizations and outside ofour company.

    5) Sustainable creativity andknowledge should be shared acrossall Tata organizations and outside of

    our company.9) Our businesses should inspire new

    sustainable ideas, and oursustainability efforts should inspirenew business ideas.

    Tata TeaGrou

    TAPS Alignment

    THINK Facilitation of Initiative

    Transparent reporting of ethical sourcingthrough the Rainforest AllianceCertification (RAC) in Western Europeanand North American

    Renewable packaging through Life-CycleAnalysis

    Competition with industry leaders, such asGreen Mountain Coffee Roasters Life-CycleAnalysis, through their tea product, which issold in a portion pack made from renewablematerials

    Emphasis needs to be given to sourcing ofraw materials in an ethical manner

    Reassess their supply chain in order to getFair Trade Certification for their products

    Will allow Tata to measure, manageand report on the scope of ethicalmethods in their sourcing

    Communication and marketing to

    promote initiativeShare Tata Chemical competency in

    sourcing , packaging, and distributionto Tata Tea

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    RECOMMEND

    EDINIT

    IATIVES

    18

    TATA GREEN CHEMISTRY INITIATIVE

    Integrate Innovation Center into THINK

    Measure returns and costs across all businesses

    Coordinate business unit interactions

    1) Everything we do within Tata can be

    re-examined through a sustainabilitylens.

    3) Social philanthropy and developmentinitiatives are a core competencyand should be treated as anessential output of the organization.

    4) Sustainable creativity and

    knowledge should be shared acrossall Tata organizations and outside ofour company.

    7) Our businesses should inspire newsustainable ideas, and oursustainability efforts should inspirenew business ideas.

    Tata ChemicalInitiative

    TAPS Alignment

    THINK Facilitation of Initiative

    Flue gas treatment, carbon absorption andnano glass coating for insulation

    Entered into the bio-fuels market in 2007

    Fresh produce sourcing, packaging, anddistribution

    Setting up ofInnovation Center

    Center for Agriculture and Technology

    Communication and marketing topromote initiative

    Share competency in sourcing ,packaging, and distribution to Tata

    Tea

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    RECOMMEND

    EDINIT

    IATIVES

    19

    HOTEL CONSERVATION INITIATIVE

    Work with other Tata companies to discover conservation best practices

    Set up conservation measurement system for hotels

    Tata Hotel ConservationInitiative

    TAPS Alignment

    THINK Facilitation of Initiative

    Indian hotels is pursuing an internal projectknown as EARTH

    There are best practices from other hotelchains and Tata companies that can beleveraged for near-term immediate savings

    Long term goal should be LEEDcertification for new hotels

    Immediate conservation steps can andshould be implemented in the targetedhotel locations, with a two year or lesspayback period

    Conservation areas include

    heating/cooling modification forvacant rooms

    warm wash linen cleaning

    florescent lighting

    water and solid waste conservation

    Communication strategy for hotel

    customers to get help withconservation efforts

    Leverage Climate Change task force

    1) Everything we do within Tata can be re-examined through a sustainability lens.

    2) Sustainable initiatives strive to add value toTata's enterprise and shareholders over areasonable time frame.

    4) Sustainable creativity and knowledge shouldbe shared across all Tata organizations andoutside of our company.

    5) Tata's sustainability development should bemanaged with the same rigor, focus, and

    precision as other Tata business.9) Tata's companies will encourage their

    business partners and stakeholders toachieve sustainable business practices.

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    TIME

    LINE&ACTION

    PLAN

    20

    Next Steps

    Discuss THINK idea with keyleaders

    Begin work on standards foremployee equality across countries

    If preliminary feedback is positive, an offsite leadershipmeeting to finalize TAPS, THINK plans, budget, and

    communication strategy should be held

    Investigate initiative feasibility Investigate legal/tax/reportingimplications of subsidiary

    Costs and Returns

    Initial investment for THINK and initiatives: $52M

    THINK assumed to have up to 500 headcountTotal Tata 2009 investment in social initiatives: $159M (Graham, Too Good ToFail, 2010)

    Additional expenditures of $20M - $60M per year as staged initiatives roll out

    Minimum 10% return projected if Tata brand value increases by $4M per year

    CSRTHINTHIN

    KK

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    FINAN

    CIALVA

    LUATION

    21

    THINK

    THINK

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    THANK YOU!

    Leadership with trust

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    APPEN

    DIX

    23

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    FINA

    NCIALV

    ALUATIO

    N

    24

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    FINA

    NCIALV

    ALUATIO

    N

    25

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    FINA

    NCIALV

    ALUATIO

    N

    26

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    EVAL

    UATION

    OF

    ALTE

    RNATEMEANS

    27

    Alternate FinancialFeasibility

    OperationalFeasibility

    TechnicalFeasibility

    Hydel High initial cost;low running cost

    Unavailability ofsuitable locations

    Expertiseavailable

    Natural Gas High running &maintenance cost

    Sources available;transmission losses

    Technologyavailable

    Solar High costs Low efficiency Technologyunavailable

    Evaluation of alternate means of powergeneration

    HIGH MEDIUM LOW

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    DECISION

    AN

    ALYSIS

    MATRIX

    28

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    DECISION

    AN

    ALYSIS

    MATRIX

    29

    Tata House of

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    ORGANIZATIONALCHART

    BREA

    KOUTS

    30

    Financial Planning: External fundraising

    External Audit/Measurement: Outsidecredibility

    Innovation andKnowledge

    Monetize CSRKnowledge

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    CURRENTOR

    GANIZA

    TIONAL

    CHART

    31