taking telehealth mainstream
TRANSCRIPT
NETRC Partners:
NETRC Regional Conference | May 23+24, 2017
Taking TelehealthMainstream
UMass Hotel and Campus Center in Amherst, MA
NETRC Regional Conference 2017 • Taking Telehealth Mainstream2
About Us
www.netrc.org
This activity has been planned and implemented in accordance with the Essentials and Standards of the Maine Medical Association Committee on Continuing Medical Education and Accreditation through the partnership of Maine Medical Education Trust and Medical Care Development. The Maine Medical Education Trust is accredited by the Maine Medical Association to provide CME activities for physicians.
The Maine Medical Education Trust designates this live activity for a maximum of 3-9 AMA PRA Category 1 Credit(s)TM. Physicians should only claim credit commensurate with the extent of their participation in the activity.
Our Partners
The Northeast Telehealth Resource Center (NETRC) has a mission to increase access to quality health care services for rural and medically underserved populations through telehealth. Our service area includes New England, New Jersey, and New York.
We are proud to be part of the National Consortium of Telehealth Resource Centers funded by the Health Resources and Services Administration’s Office for the Advancement of Telehealth. NETRC is one of 12 Regional Resource Centers and works closely with two National Centers – the Center for Connected Health Policy and the Telehealth Technology Assessment Center.
Visit our website or call for FREE resources and technical assistance!
The Northeast Telehealth Resource Center has been made possible by grant number G22RH30352 from the Office for the Advancement of Telehealth: HRSA / DHHS.
Leadership Forum
Sign up to get involved today (no cost)! www.TelehealthLeaders.org
NETRC announces an exciting new initiative to:
Promote ongoing
networking among local
telehealth directors/
managers/coordinators,
clinicians, government
agencies, payers, and
other stakeholders.
Facilitate dynamic
conversations to foster
collaborative problem
solving.
Collaboratively
engage external
partners to raise
awareness of telehealth’s
potential to increase
access, decrease costs,
and much more.
Leverage our
collective knowledge,
testimonials, best
practices, data, and
resources to support
change.
11 Parkwood Drive, Augusta, ME 04330 | [email protected]
NETRC Regional Conference 2017 • Taking Telehealth Mainstream 3
Welcome!
Conference Wi-Fi:
Network: UMASSUsername: 86933259Password: 39323702
We have an exciting agenda planned with 25 speakers from
across the northeast and from as far as Alaska and Florida.
Months of planning have gone into carefully crafting an
event which will allow you to learn about best practice
and innovation, network with colleagues, and identify
new opportunities to leverage telehealth. During each
session, we encourage you to talk with your neighbors, ask
questions, think critically, and most importantly, have fun!
We’ll serve plenty of coffee and more (including lunch
on Wednesday), but if you need an extra boost, Harvest
Market (8am- 9pm) and the Blue Wall dining facility
(10:30am – 7pm) are open on the 2nd floor.
Don’t forget to turn in your ticket for a chance to win a
webcam and speakerphone during the closing session
sponsored by the University of Vermont Medical Center.
Also, don’t miss our special announcement about the
Northeast Telehealth Leadership Forum, an exciting new
initiative to promote collaborative problem solving and
resource sharing throughout the region.
As always, please don’t hesitate to stop a member of the
NETRC team with questions. We’re honored that you chose
to spend your time with us – together, we are Taking
Telehealth Mainstream!
Sincerely,
Danielle, Andrew, Terry, Judy, Michael, and Phonse
Danielle Louder Program Director
Andrew Solomon, MPH Project Manager
Terry Rabinowitz, MD, DDS Principal Investigator
Judy Amour, MA UVM Coordinator & TA Specialist
Michael Edwards, PhD Researcher & Evaluator
Phonse Allen-Laney Project Assistant
Welcome to the 2017 Northeast Regional Telehealth Conference!
NETRC Regional Conference 2017 • Taking Telehealth Mainstream4
Special Thanks to Our Sponsors!
3Derm Systems, Inc.
American Well
Blue Cirrus Consulting
ePlus Technology, Inc.
InSight Telepsychiatry
Johnson and Johnson
MouthWatch, LLC
OneVision Solutions
VGo
conference co-sponsors
lunch sponsors
networking sponsors
friends of the conference
media sponsors
break sponsors
NETRC Regional Conference 2017 • Taking Telehealth Mainstream 5
Pre-Conference Workshops + Networking
Tuesday Agenda
12:30 – 1:00 Registration Open • 9TH FLOOR LOBBY
1:00 – 2:30
Workshop Series I (advanced registration required)
Legal and Regulatory Issues in Telehealth: Offering Services in the Northeast and Beyond • ROOM 904
Review everything you need to know about telehealth reimbursement laws, professional liability coverage, state regulations and licensing requirements, professional standards of practice, and more.
Speaker: Nathaniel M. Lacktman, Esq., Partner, Foley & Lardner LLP
Applications in Store and Forward Telehealth • ROOM 917
Explore the benefits and practical approaches to implementing and sustaining a teledermatology or a diabetic retinopathy screening program.
Speakers: Julie H. Lin, MD, Associate Professor of Medicine, Division of Dermatology, University of Vermont Larner College of Medicine; and Casey Castner, Telehealth Support, Finger Lakes Community Health
Telehealth Technology Lab (offered twice) • ROOM 905
Discover the essentials of telehealth technology and technology assessment to evaluate your needs - includes a variety of hands-on demos.
Speakers: Garret Spargo, MA, Principle Investigator; and Doris T. Barta, MHA, Director, National Telehealth Technology Assessment Resource Center
2:30 – 3:00 Networking Break (coffee & tea provided) • ROOM 911
3:00 – 4:30
Workshop Series II (advanced registration required)
Essentials of Telebehavioral Health • ROOM 904
From “HIPAA-compliance” to getting paid, this session will serve as your first step in starting your own telebehavioral health practice.
Speaker: Jay Ostrowski, MA, LPC/S, NCC, DCC, ACS, CEO, Behavioral Health Innovation, Technical Advisor, Mid-Atlantic TRC
Successful Telehealth Business Models for the Health System, Hospital, or Clinic • ROOM 917
How can your telehealth program be sustained? Join us to dissect a variety of business models to help frame your next business plan.
Speakers: Elizabeth A. Krupinski, PhD, FSIIM, FSPIE, FATA, Professor & Vice Chair for Research, Department of Radiology & Imaging Sciences, Emory University; and Danielle Louder, Program Director, Northeast Telehealth Resource Center
Telehealth Technology Lab (offered twice) • ROOM 905
Discover the essentials of telehealth technology and technology assessment to help evaluate your needs - includes a variety of hands-on demos.
Speakers: Garret Spargo, MA, Principle Investigator; and Doris T. Barta, MHA, Director, National Telehealth Technology Assessment Resource Center
You’re Invited!! Evening Networking Reception 5:00 – 6:30 Amherst Room (10th Floor)Connect with colleagues from across the region and beyond! Light hors d’oeuvres served.
Dinner Suggestion: Did you know The Princeton Review ranks UMass
Dining the best in the country? We encourage you to explore the Blue Wall dining facility
(10:30am – 7pm) on the 2nd floor (dinner not included with registration).
NETRC Regional Conference 2017 • Taking Telehealth Mainstream
Full-Day Conference Agenda
Wednesday Morning
6
7:30 – 8:00 Exhibit Hall and Registration Open (coffee, tea, & morning snack provided) • 1ST FLOOR CONCOURSE
8:00 – 8:15 Welcome • CAMPUS CENTER AUDITORIUM
8:15 – 9:00 Keynote Address: Taking Telehealth Mainstream • CAMPUS CENTER AUDITORIUM
Setting the stage for the day, we’ll explore the history of the successes and failures in telehealth and consider future opportunities for comprehensive telehealth integration.
Speaker: Elizabeth A. Krupinski, PhD, FSIIM, FSPIE, FATA, Professor & Vice Chair for Research, Departments of Radiology & Imaging Sciences, Psychology, and Medical Informatics, Emory University
9:00 – 9:45 Local Perspectives: What does “Mainstream” Telehealth Mean? • CAMPUS CENTER AUDITORIUM
How might telehealth shape the future of urban academic medical centers or rural health systems? Discover the ideas and opinions of two Massachusetts leaders.
Speakers: Heather M. Meyers, MBA, Sr. Program Manager, Digital Health, Innovation & Digital Health Accelerator, Boston Children’s Hospital; and Rebecca Bialecki, PhD, Vice President of Community Health and Chief Change Agent, Heywood Healthcare
9:45 – 10:30 Emerging Models in Telehealth: eConsults, Project ECHO, and More • CAMPUS CENTER AUDITORIUM
Learn how the Community Health Center, Inc. and the Weitzman Institute are revolutionizing telehealth in Connecticut and beyond.
Speaker: Daren Anderson, MD, VP/Chief Quality Officer, Community Health Center, Inc., Associate Professor of Medicine, Quinnipiac University, Director, Weitzman Institute
10:30 – 11:00 Networking in the Exhibit Hall (coffee & tea provided) • 1ST FLOOR CONCOURSE
11:00 – 12:00
Breakout Sessions Featuring Regional Programs (choose one)
Infusing Telehealth Technology into Academic Healthcare Curricula • ROOM 162/75
Join the UMass College of Nursing to explore how they have successfully integrated telehealth seamlessly into their undergraduate and graduate curricula through an innovative Telehealth Training Laboratory.
Speakers: Jean DeMartinis, PhD, FNP-BC, Associate Professor; and Gabrielle Abelard, DNP, PMHNP-BC, Clinical Assistant Professor, College of Nursing, University of Massachusetts Amherst
Strategic Approaches to Integrating Telehealth: A Health System Perspective • ROOM 165/69
Discover how New York’s largest health system, Northwell Health, is integrating a variety of telehealth services, from eICU to home monitoring and direct-to-consumer services.
Speaker: Iris Berman, RN, MSN, CCRN-K, VP, Telehealth Services, Northwell Health
A Community Hospital’s Journey into DTC Virtual Care • ROOM 168
York Hospital will discuss their experiences in planning, designing, piloting, and marketing a direct-to-consumer urgent care service in southern Maine.
Speaker: Erich Fogg, PA-C, MMSc, EM-CAQ, Clinical Lead, Virtual Care Walk-in Service, York Hospital
12 Essential Steps to Building a Telemedicine Program • ROOM 174/76
North Country Telehealth Partnership (NY), with over 3,000 patient encounters since 2014, will share their process for effectively growing a rural telehealth program.
Speakers: David C. Johnson, Telehealth Program Coordinator, Fort Drum Regional Health Planning Organization; and Katy Cook, MS, Telemedicine Project Coordinator, Adirondack Health Institute
NETRC Regional Conference 2017 • Taking Telehealth Mainstream 7
Full-Day Conference Agenda
Wednesday Afternoon
12:00 –1:00 Lunch (provided) and Exhibit Hall • CAMPUS CENTER AUDITORIUM
1:00 – 2:00
Breakout Sessions Featuring Regional Programs (choose one)
Aging in Place with Community-Based Remote Monitoring Programs • ROOM 162/65
Innovative programs coordinated through town and county governments are offering telehealth services to improve health outcomes for seniors, from increased engagement and physical activity to decreased hospitalizations.
Speaker: James L. Lisher, Chairman of the New Canaan iSTEP Seniors Telehealth Wellness Program and TIPS-CT Low Income Senior Telehealth Program
Critical Access to Critical Care: Utilizing Connected Care Partnerships to Support Rural Healthcare Teams • ROOM 165/69
Explore how D-H Connected Care is linking rural hospitals to a centralized hub 24/7 to support critical Emergency Department and ICU services.
Speakers: Colleen Clancy Harrington, RN, MSN, M.Ed, CNOR TeleEmergency Program Manager; and Kara Desjardins, MBA, TeleICU Program Manager, Dartmouth-Hitchcock Connected Care
The Day Your Non-Acute Care is Virtually Augmented • ROOM 168
The Spaulding Rehabilitation Network, a member institution of the Partners Healthcare System (MA), will share their initiatives to offer virtual consultations, virtual care coordination, and direct-to-patient virtual visits.
Speaker: Jaye E. Hefner, MD, Chief of Medicine, Spaulding Rehabilitation Hospital; and Cheng Bin Zhang, Telehealth Program Manager, Spaulding Rehabilitation Network
Increasing Access: Leveraging Telemental Health to Reach Unique Populations • ROOM 174/76
A panel of local leaders will identify best practices and lessons learned in delivering telemental health services to a variety of populations, including rural nursing home residents, pregnant and postpartum women, and private practice clients.
Speakers: Terry Rabinowitz, MD, DDS, Professor, Departments of Psychiatry and Family Medicine, Larner College of Medicine, Medical Director, Division of Consultation Psychiatry and Psychosomatic Medicine, University of Vermont Medical Center; Nancy Byatt, DO, MS, MBA, FAPM, Medical Director, MCPAP for Moms, Associate Professor of Psychiatry and Obstetrics & Gynecology, UMass Memorial Medical Center/UMass Medical School; and Sheryl LaCoursiere, PhD, PMHNP-BC, FNP-BC, APRN, Clinical Assistant Professor, College of Nursing and Health Sciences, University of Massachusetts Boston
2:00 – 2:30 Networking Break in the Exhibit Hall (Coffee, tea, cookies, & brownies provided)
2:30 – 3:15 The Legal and Regulatory Outlook • CAMPUS CENTER AUDITORIUM
We’ll identify opportunities to address emerging legal and regulatory issues that might need to be considered before telehealth really goes “Mainstream”.
Speaker: Nathaniel M. Lacktman, Esq., Partner, Foley & Lardner LLP
3:15 – 3:45 The Future of Telehealth Technology • CAMPUS CENTER AUDITORIUM
As telehealth continues to grow, what will become the “mainstream” technology? Join us for bold predictions.
Speaker: Garret Spargo, MA, Principle Investigator, National Telehealth Technology Assessment Resource Center
3:45-4:00 Closing • CAMPUS CENTER AUDITORIUM Don’t miss our door prize drawings and a special announcement about the Northeast Telehealth Leadership Forum.
NETRC Regional Conference 2017 • Taking Telehealth Mainstream8
This Year’s Presenters
Gabrielle Abelard, DNP, PMHNP-BC, Clinical Assistant Professor, College of Nursing, University of Massachusetts Amherst
Daren Anderson, MD, VP/Chief Quality Officer, Community Health Center, Inc., Associate Professor of Medicine, Quinnipiac University, Director, Weitzman Institute
Doris T. Barta, MHA, Director, National Telehealth Technology Assessment Resource Center
Iris Berman, RN, MSN, CCRN-K, VP, Telehealth Services, Northwell Health
Rebecca Bialecki, PhD, Vice President of Community Health and Chief Change Agent, Heywood Healthcare
Nancy Byatt, DO, MS, MBA, FAPM, Medical Director, MCPAP for Moms, Associate Professor of Psychiatry and Obstetrics & Gynecology, UMass Memorial Medical Center/UMass Medical School
Casey Castner, Telehealth Support, Finger Lakes Community Health
Katy Cook, MS, Telemedicine Project Coordinator, Adirondack Health Institute
Jean DeMartinis, PhD, FNP-BC, Associate Professor, College of Nursing, University of Massachusetts Amherst
Kara Desjardins, MBA, TeleICU Program Manager, Dartmouth-Hitchcock Connected Care
Erich Fogg, PA-C, MMSc, EM-CAQ, Clinical Lead, Virtual Care Walk-in Service, York Hospital
Colleen Clancy Harrington, RN, MSN, M.Ed, CNOR TeleEmergency Program Manager, Dartmouth-Hitchcock Connected Care
Jaye E. Hefner, MD, Chief of Medicine, Spaulding Rehabilitation Hospital
David C. Johnson, Telehealth Program Coordinator, Fort Drum Regional Health Planning Organization
Elizabeth A. Krupinski, PhD, FSIIM, FSPIE, FATA, Professor & Vice Chair for Research, Departments of Radiology & Imaging Sciences, Psychology, and Medical Informatics, Emory University
Nathaniel M. Lacktman, Esq., Partner, Foley & Lardner LLP
Sheryl LaCoursiere, PhD, PMHNP-BC, FNP-BC, APRN, Clinical Assistant Professor, College of Nursing and Health Sciences, University of Massachusetts Boston
Julie H. Lin, MD, Associate Professor of Medicine, Division of Dermatology, University of Vermont Larner College of Medicine
James L. Lisher, Chairman of the New Canaan iSTEP Seniors Telehealth Wellness Program and TIPS-CT Low Income Senior Telehealth Program
Danielle Louder, Program Director, Northeast Telehealth Resource Center, Co-Director, MCD Public Health
Heather M. Meyers, MBA, Sr. Program Manager, Digital Health, Innovation & Digital Health Accelerator, Boston Children’s Hospital
Jay Ostrowski, MA, LPC/S, NCC, DCC, ACS, CEO, Behavioral Health Innovation, Technical Advisor, Mid-Atlantic TRC
Terry Rabinowitz, MD, DDS, Professor, Departments of Psychiatry and Family Medicine, Larner College of Medicine, Medical Director, Division of Consultation Psychiatry and Psychosomatic Medicine, University of Vermont Medical Center
Garret Spargo, MA, Principle Investigator, National Telehealth Technology Assessment Resource Center
Cheng Bin Zhang, Telehealth Program Manager, Spaulding Rehabilitation Network
We are proud to present our esteemed speakers!
NETRC Regional Conference 2017 • Taking Telehealth Mainstream 9
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NETRC Regional Conference 2017 • Taking Telehealth Mainstream
Full-Day Conference Agenda
10
The mission of MCD Public Health , lead partner of the Northeast Telehealth Resource Center, is to improve the health and well-being of all people.
Our commitment is to increase the effectiveness of health care and public health systems to help people stay and become healthy.
MISSION
HOW WE DO THIS
We achieve this through:• Forming partnerships with communities,
organizations, and governments
• Developing and operating creative, compassionate, and practical programs
• Providing technical advice and assistance to enhance the capacity of others
www.mcdph.org11 Parkwood DriveAugusta, ME 04330
207.622.7566
NETRC Regional Conference 2017 • Taking Telehealth Mainstream
Full-Day Conference Agenda
11
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NETRC Regional Conference 2017 • Taking Telehealth Mainstream14
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NETRC Regional Conference 2017 • Taking Telehealth Mainstream 15
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Topics:
July 24-26, 2017The Fess Parker–A Doubletree by Hilton Resort | Santa Barbara, CA
Christopher Colby, MD, Mayo ClinicBart M. Demaerschalk, MD, Mayo ClinicJohn Glaser, Ph.D., Cerner Corp.Tanya Holt, MD, University of SaskatchewanDavid Konur, FACHE, Cardiovascular Institute of the SouthJonathan Linkous, MPA, American Telemedicine AssociationBBrian Miller, Ph.D., Intuitive SurgicalHerb Rogove, DO, InTouch HealthJeffrey Sadowsky, MD – Orlando Health
Healthcare System Telemedicine Strategy: From Service Line to EnterpriseNewborn Resuscitation: Telemedicine When Lives Are At StakeSee the Future – Industry PanelRegulatory Compliance and Policy Considerations for Telemedicine 2.0Total Cost of Ownership – Build vs. BuyManaging Critical Care Patients From Afar: TeleICU Clinical ExperienceNeNew Strategies for Physician Capacity ManagementImproved Outcomes with Tele-Behavioral HealthAdvancing Interoperability with your EHR