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The top documents tagged [service quality standards]
McGraw-Hill/Irwin Retailing Management, 7/e © 2008 by The McGraw-Hill Companies, All rights reserved. Chapter 19 Customer Service
220 views
Multicriteria methodology for kpi identification in outsourced projects
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Marketing What Isn’t There: Intangibles and Services
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Automated Meter Reading Strategy Jack Griffin Manager, Meter Data Management September, 2005
219 views
Apprenticeships Make Things Happen Sharon Forton Employer Services Director East Midlands
241 views
CESI Round Table on “Asset Management” Asset Management Tools A System Approach to Condition Based Maintenance of Power Networks 2003 CIRED Conference
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Carriers of Last Resort – An Evolving Concept Presented to NARUC Telecommunications Committee, February 20, 2008 Peter Bluhm, National Regulatory Research
216 views
Actionable Strategies for the Design of a High Performing Organization
221 views
The World of Work
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Seahell Consulting Inc
220 views