table of contents - southern crescent · 16 west jackson, ga 30233 driving directions: from...

Table of Contents

Academic Affairs 3.............................................................................................................................

Academic Affairs 2 5..........................................................................................................................



Academic Program - Air Conditioning Technology 11.......................................................................

Academic Program - Air Conditioning Technology 13.......................................................................

Academic Program - Auto Collision Repair 16..................................................................................

Academic Program - Automotive Technology 18..............................................................................

Academic Program - Business Management, Business Administration

Technology, Paralegal, and Accounting 20.......................................................................................

Academic Program - CIS - Computer Programming 22....................................................................

Academic Program - CIS - Database Specialist 24...........................................................................

Academic Program - CIS - Internet Specialist 26..............................................................................

Academic Program - CIS - Networking 28.........................................................................................

Academic Program - Carpentry 30....................................................................................................

Academic Program - Central Sterile 32.............................................................................................

Academic Program - Commercial Straight Truck and Passenger/Driving (class B) 34.....................

Academic Program - Commercial Truck Driving 36..........................................................................

Academic Program - Construction Management 38..........................................................................

Academic Program - Dental Assisting 40..........................................................................................

Academic Program - Design and Media Production 42.....................................................................

Academic Program - Diesel Equipment Technology 44....................................................................

Academic Program - Drafting Technician Program 46......................................................................

Academic Program - Drafting Technology 48....................................................................................

Academic Program - Electrical Systems Technology 50...................................................................

Academic Program - Electrical Systems Technology 53...................................................................

Academic Program - Electrocardiography Technician 55.................................................................

Academic Program - Electronics Technology 57...............................................................................

Academic Program - Environmental Horticulture 59.........................................................................

Academic Program - Industrial System Technology 61.....................................................................

Academic Program - Industrial Systems Technology 63...................................................................

Academic Program - Laboratory General Education Courses 65.....................................................

Academic Program - Machine Tool Technology 67...........................................................................

Academic Program - Machine Tool Technology 69...........................................................................

Academic Program - Medical Assisting - Flint River Campus 71......................................................

Academic Program - Medical Assisting - Griffin Campus 73.............................................................

Academic Program - Non-Laboratory General Educaton Courses 75..............................................

Academic Program - Orthopaedic Technology Program 77..............................................................

Academic Program - Plumbing/Pipefitting 81....................................................................................

Academic Program - Practical Nursing - Griffin Campus 83.............................................................

Academic Program - Radiological Technology 85.............................................................................

Academic Program - Respiratory Care 87.........................................................................................

Academic Program - Surgical Technology 89...................................................................................

Academic Program - Welding and Joining Technology 91................................................................

Admissions 93...................................................................................................................................

Adult Education and GED Testing 95................................................................................................

Career Services 98............................................................................................................................

Economic Development - Administration 100....................................................................................

Economic Development - Classroom Instruction 102........................................................................

Economic Development - Distance Instruction 104...........................................................................

Emergency Communication 106.......................................................................................................

External Communication 108............................................................................................................

Facilities & Operations - Emergency/Utility Contracts Exemplar - Butts pdf 110..............................

Facilities & Operations - Emergency/Utility Contracts Exemplar - CDC pdf 111...............................

Facilities & Operations - Emergency/Utility Contracts Exemplar - Flint pdf 112................................

Facilities & Operations - Emergency/Utility Contracts Exemplar - Griffin pdf 113.............................

Facilities & Operations - Emergency/Utility Contracts Exemplar - Henry pdf 114.............................

Facilities & Operations - Emergency/Utility Contracts Exemplar - Jasper pdf 115............................

Facilities & Operations - Emergency/Utility Contracts Exemplar - Taylor pdf 116.............................

Facilities & Operations - Facilities Repair 117...................................................................................

Facilities & Operations - Mail Delivery 119........................................................................................

Facilities & Operations - Utilities Delivery 121...................................................................................

Financial Aid 123...............................................................................................................................

General Accounting Services 125.....................................................................................................

Human Resource/Payroll 127............................................................................................................

Information Technology 130..............................................................................................................

Library 133.........................................................................................................................................

Media Graphics Center 135...............................................................................................................

Procurement and Receiving 136.......................................................................................................

Public Information 138.......................................................................................................................

Registrar 140.....................................................................................................................................

Southern Crescent - Non-Academic Activities 142............................................................................

Special Services Department - Special Populations and Disabilities Services 143..........................

Student Account Services 146..........................................................................................................

The Net 148.......................................................................................................................................

Business Continuity Plan Worksheet

Work Unit/Technical College: Academic Affairs Date: 4/10/14

Critical Mission Function: Maintaining classroom lecture, and classroom lab instruction for the

Griffin Campus Criminal Justice, Forensic Science, Emergency Medical Service Professional,

Fire Science, Fire Fighter I & II, Cosmetology, Culinary Arts, and Early Childhood Care and

Education programs.

Function Description: The ability to provide classroom lecture, and lab instruction to all students

in the above listed programs after an emergency incident on the Griffin Campus. All the above

programs will be moved to the Flint Campus. Department Chairs, Program Coordinators, and all

full time instructors will coordinate with the Flint Campus to ensure students are made aware of

all changes to the schedule and classroom assignments.

Production Location: Southern Crescent Technical College 501 Varsity Road Griffin, GA 30223

Driving Directions: From Southern Crescent Technical 501 Varsity Rd

Griffin, GA 30223 to Southern Crescent Technical College Flint River Campus 2533 Highway

19 South Thomaston, GA 30286: total miles 30.0

1. Head south on Spalding Dr. toward Water Works St 0.5

mi

2. Turn right onto GA-16 W 0.4

mi

3. Turn left to merge onto GA-3 S/Rte 3 S/State 3 S/State Rte 3 S/US-19 S/U.S. 41 S/US-41

B YP S/Martin Luther King Jr Pkwy

3.7 mi

4. Turn right onto Hwy 3 S/GA-3 S/Rte 3 S/State 3 S/State Hwy 3 S/State Rte 3 S/US-19

S/Zebulon Rd

Continue to follow Hwy 3 S/GA-3 S/Rte 3 S/State 3 S/State Hwy 3 S/State Rte 3 S/US-19 S

Destination will be on the left

Process Manager/Department: Criminal Justice Larry Wright, Forensic Science Vaughn Estes,

Emergency Medical Service Professional Lynette McCullough, Fire Science Fire Fighter I & II

Carl Raymond, Cosmetology Kimberly Rawlins, Culinary Arts Patrick Boutier, and Early

Childhood Care and Education Kathy Weber

Backup Personnel/Department: Criminal Justice Alaina Granade, Forensic Science Jeremy

Bennett, Emergency Medical Service Professional Jon Carter, Fire Science, Fire Fighter I & II

James Anderson, Cosmetology Jeannie Kimbell, Culinary Arts Barry Levey, and Early

Childhood Care and Education Roslyn McCurry

3

Recovery Details:Recovery Strategy Overview: Move programs and program equipment needed to conduct classroom and lab instruction to the new location. Communicate to all students any scheduling changes, classroom locations.

Maximum Allowable Downtime (MAD):&2 hours to 2 weeksMAD Rationale/Justification: Electronic communication for courses (via ANGEL) wouldresume within 72 hours. Relocation to new physical space could take up to two weeks.

Can process be suspended? yes Can process be degraded? yes Work-around procedures in place? yes Work-around procedures tested? no

Recovery Point Objective (relocation): Relocate to the Flint CampusHours to Point Objective: 72 hours to 2 weeksRecovery Time Objective (hours): 72 hoursHardware Needs: Forensic Science, Fire Fighter I&II, and Culinary Arts will need to bring labsupplies and equipment, all other classes going to the Flint Campus will not need additionalhardware.

Software Needs: NONE Flint already has all the software needed

Necessary Vendors/Contractors: NONE

Special Notes: Coordination with Maintenance Department to move any additional lab equipment and supplies.

4



Critical Mission Function: Maintaining classroom lecture, and classroom lab instruction for the Griffin Campus Criminal Justice, Emergency Medical Service Professional, Cosmetology, and Early Childhood Care and Education programs.

Function Description: The ability to provide classroom lecture, and lab instruction to all students in the above listed programs after an emergency incident on the Flint River Campus. All the above programs will be moved to the Griffin Campus. Department Chairs, Program Coordinators, and all full time instructors will coordinate with the Flint Campus to ensure students are made aware of all changes to the schedule and classroom assignments.

Production Location: Southern Crescent Technical College Flint River Campus 2533 Highway 19 South Thomaston, GA 30286

Driving Directions: From Southern Crescent Technical College Flint River Campus 2533 Highway 19 South Thomaston, GA 30286: total miles to Southern Crescent Technical 501 Varsity Rd Griffin, GA 30223: total miles 30.01. Head northeast on Hwy 3 N/GA-3 N/Rte 3 N/State 3 N/State Hwy 3 N/State Rte 3 N/US-19 N toward Harrell Rd18.3 mi2. Turn left onto GA-3 N/Rte 3 N/State 3 N/State Rte 3 N/US-19 N/U.S. 41 N/US-41 BYP N/Martin Luther King Jr Pkwy3.5 mi3. Take the exit toward I-75/Griffin 0.2 mi 4. Merge onto GA-16 E 0.5 mi5. Turn left onto US-19 BUS N/US-41 BUS N 0.5 mi 6. Take the 3rd left onto Varsity Rd Destination will be on the right

Process Manager/Department: Criminal Justice Larry Wright, Emergency Medical Service Professional Lynette McCullough, Cosmetology Kimberly Rawlins, and Early Childhood Care and Education Kathy Weber

Backup Personnel/Department: Criminal Justice Donald Greathouse, Emergency Medical Service Professional Jon Carter, Cosmetology Jeannie Kimbell, and Early Childhood Care and Education Roslyn McCurry

5




Recovery Point Objective (relocation): Relocate to the Griffin CampusHours to Point Objective: 72 hours to 2 weeksRecovery Time Objective (hours): 72 hoursHardware Needs: Flint River Campus already has hardware needs for these programs




6



Critical Mission Function: Maintaining classroom lecture, and classroom lab instruction for the

Butts County Center Criminal Justice Program.

Function Description: The ability to provide classroom lecture, and lab instruction to all students

in the above listed programs after an emergency incident on the Butts County Center. Criminal

Justice program will move to the Griffin Campus. Department Chairs, Program Coordinators,

and all full time instructors will coordinate with the Griffin Campus to ensure students are made

aware of all changes to the schedule and classroom assignments.

Production Location: Southern Crescent Technical College Butts County Center 1578 Highway

16 West Jackson, GA 30233

Driving Directions: From Southern Crescent Technical College Butts County Center 1578

Highway 16 West Jackson, GA 30233 to Southern Crescent Technical 501 Varsity Rd

Griffin, GA 30223: total miles 27.0

1. Head west on GA-16 W toward Anna Ln 1.9

mi

2. Slight right toward GA-16 W/E 3rd St

302 ft

3. Continue straight onto GA-16 W/E 3rd St

Continue to follow GA-16 W

18.0 mi

4. Continue straight onto GA-16 W/Memorial Dr

Continue to follow GA-16 W

2.8 mi

5. Turn right onto US-19 BUS N/US-41 BUS N 0.5

mi

6. Take the 3rd left onto Varsity Rd

Destination will be on the right

Process Manager/Department: Criminal Justice Larry Wright,

Backup Personnel/Department: Criminal Justice Jeremy Bennett

Recovery Details:

Recovery Strategy Overview: Move programs and program equipment needed to conduct

classroom and lab instruction to the new location. Communicate to all students any scheduling

changes, classroom locations.

Maximum Allowable Downtime (MAD):&2 hours to 2 weeks

MAD Rationale/Justification: Electronic communication for courses (via ANGEL) would

resume within 72 hours. Relocation to new physical space could take up to two weeks.

7

Can process be suspended? yes Can process

be degraded? yes Work-around procedures in

place? yes

Work-around procedures tested? no

Recovery Point Objective (relocation): Relocate to the Griffin Campus

Hours to Point Objective: 72 hours to 2 weeks Recovery Time

Objective (hours): 72 hours Hardware Needs: NONE already has hardware

needed.

Software Needs: NONE Griffin already has all the software needed



8



Critical Mission Function: Maintaining classroom lecture, and classroom lab instruction for the Griffin Campus Criminal Justice, Emergency Medical Service Professional, Cosmetology, and Early Childhood Care and Education programs.

Function Description: The ability to provide classroom lecture, and lab instruction to all students in the above listed programs after an emergency incident on the Flint River Campus. All the above programs will be moved to the Griffin Campus. Department Chairs, Program Coordinators, and all full time instructors will coordinate with the Flint Campus to ensure students are made aware of all changes to the schedule and classroom assignments.

Production Location: Southern Crescent Technical College Flint River Campus 2533 Highway 19 South Thomaston, GA 30286

Driving Directions: From Southern Crescent Technical College Flint River Campus 2533 Highway 19 South Thomaston, GA 30286: total miles to Southern Crescent Technical 501 Varsity Rd Griffin, GA 30223: total miles 30.01. Head northeast on Hwy 3 N/GA-3 N/Rte 3 N/State 3 N/State Hwy 3 N/State Rte 3 N/US-19 N toward Harrell Rd18.3 mi2. Turn left onto GA-3 N/Rte 3 N/State 3 N/State Rte 3 N/US-19 N/U.S. 41 N/US-41 BYP N/Martin Luther King Jr Pkwy3.5 mi3. Take the exit toward I-75/Griffin 0.2 mi 4. Merge onto GA-16 E 0.5 mi5. Turn left onto US-19 BUS N/US-41 BUS N 0.5 mi 6. Take the 3rd left onto Varsity Rd Destination will be on the right

Process Manager/Department: Criminal Justice Larry Wright, Emergency Medical Service Professional Lynette McCullough, Cosmetology Kimberly Rawlins, and Early Childhood Care and Education Kathy Weber

Backup Personnel/Department: Criminal Justice Donald Greathouse, Emergency Medical Service Professional Jon Carter, Cosmetology Jeannie Kimbell, and Early Childhood Care and Education Roslyn McCurry

9




Recovery Point Objective (relocation): Relocate to the Griffin CampusHours to Point Objective: 72 hours to 2 weeksRecovery Time Objective (hours): 72 hoursHardware Needs: Flint River Campus already has hardware needs for these programs




10


Work Unit/Technical College:__Air Conditioning Technology___Date:___4/10/14______

Critical Mission Function: The Air Conditioning Technology diploma program is a sequence of courses

that prepares students for careers in the HVACR (Heating, Ventilation, Air Conditioning and

Refrigeration) industry. Learning opportunities develop academic, occupational, and professional

knowledge and skills required for job acquisition, retention, and advancement. The program emphasizes a

combination of air conditioning theory and practical applications necessary for successful employment.

Program graduates receive an Air Conditioning Technology diploma and have the qualifications of an air

conditioning technician._____

Function Description: Flint River Campus ___Bldg D _Classroom(s)# D ______Lab# D______

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Production Location: ____________________________________________________________

Process Manager: ____Ricky Henson____________ Department: __Industrial/Technical_____

Backup Personnel: _Dept Chair: Alan Stanfield _________ Dean:_Steve Cromer____________

Recovery Details:

Recovery Strategy Overview:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Maximum Allowable Downtime (MAD):___72 hours to 2 weeks_______

MAD Rationale/Justification: ______Electronic communication for courses (via ANGEL) would

resume within 72 hours. Relocation to new physical space could take up to two

weeks._______________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Can process be suspended? _____yes_____ Can process be degraded? ___yes____________

11

Work-around procedures in place? __yes________

Work-around procedures tested? ____no______

Recovery Point Objective (relocation):

_____________________________________________________________________________

_____________________________________________________

Hours to Point Objective: ___72 hours to 2 weeks_______

Recovery Time Objective (hours): ___72 hours_______

Hardware Needs:

_____________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Software Needs:

_____________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Necessary Vendors/Contractors:

_____________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Special Notes:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

12


Work Unit/Technical College:__Air Conditioning Technology_ Date: 4/10/14______

Critical Mission Function: The Air Conditioning Technology associate degree program is a sequence of

courses that prepares students for careers in the HVACR (Heating, Ventilation, Air Conditioning, and

Refrigeration) industry. Learning opportunities develop academic, occupational, and professional

knowledge and skills required for job acquisition, retention, and

advancement.___

Function Description: Flint River Campus ___Bldg D _Classroom(s)# D ______Lab# D_

Tony Martin will be completing plans for the Flint River Air Conditioning Technology program

In Thomanstn.

Production Location: Flint River Campus, Thomaston, Ga.

Function Description: Griffin Campus ___Bldg 500 _Classroom(s)# 500_Lab# 500B______

Production Location: Griffin Campus, Griffin, Ga.

Process Manager: _____Ricky Henson____________ Department: __Industrial/Technical_____


Recovery Details:


In the event of catastrophic event an assessment of needs will be done. Basic program

equipment, tools, computers and facilities will be assessed and documented.



resume within 72 hours. Relocation to new physical space could take up to two weeks. Needs

assessment would done quickly in regards to facilities, tools, equipment, computers, software,

teaching materials, etc�





13

If a catastrophic event were to occur at the Thomaston location, operations could be relocated to

the Griffin Campus temporarily. If a catastrophic event were to occur at the Griffin campus,

operations could be temporarily relocated at the Thomaston campus.



Hardware Needs:

18 computers, and 2 printers.

Software Needs:

Semutech HVACR training programs (5 total).

ACCA manual J and manual N load calculation software


CC Dickson, Baker Brothers Supply; Dealers Supply; Mingledorfs; Trane; Granger; McMaster

Carr; Lindi Gas.

Special Notes:

None

14


Work Unit/Technical College:__Auto Collision Repair___Date:___4/10/14______

Critical Mission Function: The Automotive Collision Repair program is a sequence of courses designed

to prepare students for careers in the automotive collision repair profession.___

Function Description: _Griffin__ Campus ___Bldg ____Classroom(s)# ______Lab# ______

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________


Process Manager: ______Robert Hagan______ Department: __Industrial/Technical_____


Recovery Details:


______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________




weeks._______________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________




16


_____________________________________________________________________________

_____________________________________________________



Hardware Needs:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Software Needs:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________


______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Special Notes:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

17


Work Unit/Technical College:__Automotive Technology___Date:___4/10/14______

Critical Mission Function: The Automotive Technology associate degree program is a sequence of courses

designed to prepare students for careers in the automotive service and repair profession. Learning opportunities

enable students to develop academic, technical, and professional knowledge and skills required for job acquisition,

retention, and advancement..___

Function Description: _ Flint River Campus ___Bldg E __Classroom(s)# E __Lab# E______

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________


Process Manager: ___Monte McCraw_____________ Department: __Industrial/Technical_____


Recovery Details:


______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________




weeks._______________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________




18


_____________________________________________________________________________

_____________________________________________________



Hardware Needs:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Software Needs:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________


______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Special Notes:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

19


Work Unit/Technical College: Academic Affairs: Business Management, Business

Administrative Technology, Paralegal, and Accounting Programs

Date:___4/10/14_____________

Critical Mission Function: Provide credit instruction.

Function Description: Each program utilizes a traditional classroom instructional format

supplemented by online instruction to varying degrees.

Production Location: Business Management is offered on the Griffin campus and Henry Center;

Accounting is offered on the Griffin and Thomaston campuses and the Henry Center; Business

Administrative Technology is offered on the Griffin and Thomaston campuses, and Paralegal is

offered only on the Griffin campus.

Process Manager: Mike Cook, Program Coordinator Department: Business Management

Kim Yevak, Program Coordinator Business

Administrative Technology

Amy Garcia, Program Coordinator Accounting

Scott Silvis, Program Coordinator Paralegal

Backup Personnel: Jennifer Edwards Business Management

Karla Weaver Business

Administrative Technology

Curtis Crocker Accounting

Abbie Brown Paralegal

Recovery Details:

Recovery Strategy Overview: All of these programs could move to another campus to continue

instruction. Much of their coursework could go completely online. In some cases, access to a

computer lab would be beneficial for some assignments. Additionally, the Paralegal program

would need access to an alternative campus library for its legal research classes.




weeks._______________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Can process be suspended? _____yes_____ Can process be degraded?

___yes____________


20


Recovery Point Objective (relocation): Move to another campus. Additionally, the Paralegal

program would utilize local county law libraries to conduct legal research.



Hardware Needs: Much of the coursework could go online, but these programs could benefit by

having some access to a computer lab for some of the instruction.

Software Needs: Microsoft Office, and Westlaw software for Paralegal.

Necessary Vendors/Contractors: None

Special Notes: None

21


Work Unit/Technical College: CIS � Computer Programming � Southern Crescent Technical

College Date:___4/14/14_____________

Critical Mission Function: _Provide instruction / Lab needed for Computer Programming

Function Description: Provide instruction / Lab needed for Computer Programming

Production Location: _Southern Crescent Technical College � Griffin Campus_____

Process Manager: Karen Smith, full-time teacher Department: Computer Information Systems

Backup Personnel: Charles Cash, department chair

Recovery Details:


Computer Programming needs access to a computer lab with Visual Studio installed and possible

other programming language. Flint Campus, Henry and Butts Center all have computer labs. The

software would have to be downloaded from Microsoft. The IT department would need to assist

with the download of the software.

Maximum Allowable Downtime (MAD):___ 2 weeks_______

MAD Rationale/Justification: ______If the classes have to be moved to another campus/center, it

would take time to install the software from Microsoft.

______________________________________________________________________________

_________________________________________________________________________




Recovery Point Objective (relocation): Computer Programming needs access to a computer lab

with Visual Studio installed and possible other programming language. Flint Campus, Henry and

Butts Center all have computer labs. The software would have to be downloaded from Microsoft.

The IT department would need to assist with the download of the software.

Hours to Point Objective: ___up to 2 weeks_______

Recovery Time Objective (hours): ___up to 2 weeks_______

Hardware Needs: computers with Microsoft Office and Internet access. Microsoft Visual Studio

22

Software Needs: __Microsoft Office, Internet Access, Microsoft Visual Studio

Necessary Vendors/Contractors: ___Microsoft

___________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Special Notes:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

23


Work Unit/Technical College: CIS � Database Specialist � Southern Crescent Technical College

Date:___4/14/14_____________

Critical Mission Function: _Provide instruction / Lab needed for Database Specialist

Function Description: Provide instruction / Lab needed for Database Specialist


Process Manager: Karen Smith, full-time teacher Department: Computer Information Systems

Backup Personnel: Charles Cash, department chair

Recovery Details:


Database Specialist needs access to a computer lab with Microsoft server installed and possible

other databases, such as Microsoft Access. Flint Campus, Henry and Butts Center all have

computer labs. The software would have to be downloaded from Microsoft. The IT department

would need to assist with the download of the software.


MAD Rationale/Justification: ______If the classes have to be moved to another campus/center, it

would take time to install the software from Microsoft.

______________________________________________________________________________

_________________________________________________________________________




Recovery Point Objective (relocation): Database Specialist needs access to a computer lab with

Visual Studio installed and possible other programming language. Flint Campus, Henry and

Butts Center all have computer labs. The software would have to be downloaded from Microsoft.

The IT department would need to assist with the download of the software.



24

Hardware Needs: computers with Microsoft Office, Microsoft Server and Internet access.

Software Needs: __Microsoft Office, Internet Access, Microsoft Server

Necessary Vendors/Contractors: ___Microsoft

___________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Special Notes:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

25


Work Unit/Technical College: CIS Internet Specialist, Web Design and Web Application

Programs � Southern Crescent Technical College

Date: ___4/14/14_____________

Critical Mission Function: _Provide instruction / Lab needed for Internet Specialist

Function Description: Provide instruction / Lab needed for Internet Specialist


Process Manager: Charles Cash, full-time teacher Department: Computer Information Systems

Backup Personnel: Paul Scott, full-time teacher

Recovery Details:


Internet Specialist student�s need access to an Apple computer lab with ability to access Adobe

Creative Cloud, Adobe Design and Web Premium installed along with Microsoft Office. There

are no Apple labs located on any of the other SCTC centers or on Flint Campus.


MAD Rationale/Justification: ______ Apple computers along with the software would have to be

ordered from Apple or appropriate vendor. It would possible take 4 weeks to receive new Apple

computers.

______________________________________________________________________________

_________________________________________________________________________





An Apple computer could be relocated to Henry center or Flint campus if need be.



Hardware Needs: Apple computers and printers

26

Software Needs: __Microsoft Office, Internet Access, Adobe Creative Cloud for teams and

Adobe Design and Web Premium

Necessary Vendors/Contractors: ___Apple, Adobe, Microsoft

company______________________________________________________________________

_____

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Special Notes:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

27


Work Unit/Technical College: CIS � Networking � Southern Crescent Technical College

Date:___4/14/14_____________

Critical Mission Function: _Provide instruction / Lab needed for Networking

Function Description: Provide instruction / Lab needed for networking


Process Manager: Steve White, full-time teacher Department: Computer Information Systems

Backup Personnel: Gordon Carnes and Paul Scott, full-time faculty

Recovery Details:


Networking student�s need access to a computer lab with Microsoft server installed, Cisco and

A++ lab software, Henry Campus has a Cisco lab that can be used for Cisco classes. Microsoft

Server classes and A++ software can be installed as a temporary lab for these classes.

The teachers would be able to work together to update the lab at Henry Center to make sure all

classes could continue in a timely manner.


MAD Rationale/Justification: ______ Networking student�s need access to a computer lab with

Microsoft server installed, Cisco and A++ lab software, Henry Campus has a Cisco lab that can

be used for Cisco classes. Microsoft Server classes and A++ software can be installed as a

temporary lab for these classes.


classes could continue in a 2 week timeframe.

______________________________________________________________________________

_________________________________________________________________________





Networking student�s need access to a computer lab with Microsoft server installed, Cisco and

A++ lab software, Henry Campus has a Cisco lab that can be used for Cisco classes. Microsoft

Server classes and A++ software can be installed as a temporary lab for these classes.

28


classes could continue in a timely manner.



Hardware Needs: computers with Microsoft Office, Microsoft Server, and Internet access.

Software Needs: __Microsoft Office, Internet Access, Microsoft Server

Necessary Vendors/Contractors: ___Microsoft, Cisco, A++ software

company______________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Special Notes:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

29


Work Unit/Technical College:__Carpentry___Date:___4/10/14______

Critical Mission Function: _____ The Carpentry diploma program is a sequence of courses that

prepares students for careers in the carpentry industry. Learning opportunities develop academic, occupational, and

professional knowledge and skills required for job acquisition, retention, and advancement.___

Function Description: ___Griffin Campus ___Bldg ____Classroom(s)# ______Lab# ______

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________


Process Manager: ____William Pickett___ Department: __Industrial/Technical_____


Recovery Details:


______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________




weeks._______________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________




30


_____________________________________________________________________________

_____________________________________________________



Hardware Needs:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Software Needs:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________


______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Special Notes:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

31


Work Unit/Technical College: Central Sterile_____________Date:___4/10/14_____________

Critical Mission Function:

To continue to offer student training in Central Sterile.________________________________

Function Description:

To provide students with a continuous learning environment through Angel course_____

instruction and utilizing Hospital clinical sites. The clinical sites will offer the student the____

opportunity to continue to receive hands on applications utilizing the equipment necessary for

instrument processing and sterilization.______________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Production Location: Possible unutilized meeting space on the Griffin campus

Process Manager: Tammy Hatcher__ Department: Allied Health________________________

Backup Personnel: Benson Bradley, Marissa Mathis___________________________________

Recovery Details:

Recovery Strategy Overview: To resume classroom instruction as efficient as possible and

minimize the amount of missed instructional time. Student materials will be supplemented

utilizing Angel. Hospital Clinical sites will also be contacted to assist in the placement of

students to assist with the lab portion of the program. Clinical students should not be______

effected.___________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________




weeks._______________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________




32


Clinical Component of course could be held in the Hospital Central Sterile Department

______________________________________________________________________



Hardware Needs:

Clinical site can provide hardware needs_____________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Software Needs:

Angel, Microsoft Office__________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________


Medline_______________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Special Notes:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

33


Work Unit/Technical College:__Commercial Straight Truck and Passenger /driving (Class

B)___Date:___4/10/14______

Critical Mission Function: The Commercial Straight Truck and Passenger Driving certificate program is

designed to address the needs of the trucking industry in Georgia. It provides basic training in the

principles and skills of commercial straight truck and passenger driving operations.___

Function Description: _Flint River Campus ___Bldg ____Classroom(s)# ______Lab# ______

______________________________________________________________________________

___________________Butts Campus ___Bldg ____Classroom(s)# ______Lab#

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________


Process Manager: _____Chris Harrell___ Department: __Industrial/Technical_____


Recovery Details:


______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________




weeks._______________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________




34


_____________________________________________________________________________

_____________________________________________________



Hardware Needs:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Software Needs:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________


______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Special Notes:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

35


Work Unit/Technical College:__Commercial Truck Driving (Class )___Date:___4/10/14______

Critical Mission Function: The Commercial Truck Driving certificate program provides basic training in the

principles and skills of commercial truck operations. The program is based on the definition of a truck driver as one

who operates a commercial motor vehicle of all different sizes and descriptions on all types of roads.___

Function Description: Flint River Campus___Bldg _D___Classroom(s)# _D___Lab# _D_____

____________________ Butts__ Campus___Bldg ____Classroom(s)# ____Lab# -

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

__________________________________________________________


Process Manager: __Chris Harrell_____ Department: __Industrial/Technical_____


Recovery Details:


______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________




weeks._______________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________




36


_____________________________________________________________________________

_____________________________________________________



Hardware Needs:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Software Needs:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________


______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Special Notes:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

37


Work Unit/Technical College:__Construction Management___Date:___4/10/14______

Critical Mission Function: The Construction Management diploma program is designed for the student who

wishes to prepare for a career in some aspect of construction supervision. The diploma program in carpentry

provides background skills in several areas of construction.

Function Description: Griffin Campus ___Bldg ____Classroom(s)# ______Lab# ______

_______________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________


Process Manager: ____William Pickett_____ Department: __Industrial/Technical_____


Recovery Details:


______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________




weeks._______________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________




38


_____________________________________________________________________________

_____________________________________________________



Hardware Needs:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Software Needs:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________


______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Special Notes:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

39

40

Dental Assisting

Medical Technology Building 200, Griffin Campus

Dr. Luz Marina IBarra

Barbara Askew & Angela Hardy

Dental Assisting

Our mission at Southern Crescent Technical College is to provide our students with an exceptional, innovative, unparalleled

educational and practical training to complete their diploma and become employed as a Dental Assisting.

To provide to students with the state of the art training and instructions. The course is delivered with lectures,

hands on training at the dental suite,at the clinical sites and online.Some of the equipments utilized are 12 Dental Chairs

12 X-Ray equipments,1 Digital Panoramic X-Ray,Ultrasonic Cleaner,Autoclave,Statim,Digital Sensors,Pentamix,

Vacumm forming Unit,Schick Intraoral Camera,Zoom Machine,Perio Pro Procesor,Vibrators,Vitality Scaner,

Air Compressor,Vacuum Compressor,Dental Mannequin,Dentrix,Vixwin Model Trimmer,18 computers.

Allthe stated items could be provided by the various clinical sites in an emergency situation.

The Dental Assisting program will notify contracted clinical sites that we have partnership to determine how much

additional clinical hours can be utilized to be substituted for lab instructions time.The Angel platfom will be utilized

for online instructions and testing.Vendors will be immediately notified to recver any lost equipment needed.

Donations may be requested. Classrooms for lectures could be on the Griffin campus,Butts campus, Flint campus or

Henry campus.

41

The Clinical component could be held within the Dental area of the vrious clinicals affiliations. Lecture

could be delivered via Angel,

Dentrix,Vixwin,Microsoft Office,Adobe

Patterson or other Dental Vendors.

Please refer to the top where it says Function description.


Work Unit/Technical College: Academic Affairs: Design and Media Production Program

Date:___4/10/14_____________

Critical Mission Function: Provide credit instruction for students in the Design and Media

Production Program of Study.

Function Description: This program utilizes a traditional classroom instructional format.

Production Location: The DMPT program is offered only at the Griffin campus

Process Manager: Margie Willbank Program Coordinator Department: DMPT

Backup Personnel: None, Ms. Willbanks has no adjuncts or co-instructors. Department chair,

Karla Weaver, could provide some initial assistance to students. Additionally, the lab assistant is

a graduate of the program and could also provide immediate instruction. One of the department's

advisory board members who are trained in the field could be hired temporarily to provide

instruction.

Recovery Details:

Recovery Strategy Overview: This program could move to another campus to continue

instruction. Students and instructor would need access to a computer lab with Mac computers.

Some of the coursework could go completely online. If Macs could not be found, an emergency

order could be placed to purchase Mac laptops. The media center at another campus would

allow students to use their professional printing equipment to complete projects and some work

could be outsourced to Kinkos if needed.




weeks._______________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Can process be suspended? _____yes_____ Can process be degraded?

___yes____________



Recovery Point Objective (relocation): Move to another campus.

42



Hardware Needs:(1) Macbook Pro laptop with system requirements to run the software listed below

(1) projector or monitor capable of displaying info to the class and DVI cables

(1) 11" x 17" scanner

(1) color laser printer (up to 11" x 17" paper)

(1) 2 TB external hard drive

Software Needs: (22) seats of Adobe Creative Cloud (subscription based)

(22) seats of Extensis Suitcase


Special Notes: None

43


Work Unit/Technical College:__Diesel Equipment Technology___Date:___4/10/14______

Critical Mission Function: The Diesel Equipment Technology diploma program is a sequence of courses

designed to prepare students for careers in the diesel equipment service and repair profession. Learning

opportunities enable students to develop academic, technical, and professional knowledge and skills required for

job acquisition, retention, and advancement.

Function Description: Flint River Campus ___Bldg _E___Classroom(s)# ______Lab# ______

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________


Process Manager: ___John Balser______ Department: __Industrial/Technical_____


Recovery Details:


______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________




weeks._______________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________




44


_____________________________________________________________________________

_____________________________________________________



Hardware Needs:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Software Needs:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________


______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Special Notes:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

45


Work Unit /Technical College:

Drafting Technician Program � Griffin Campus Date: 4/10/14________


The Drafting Program prepares students for employment in a variety of positions in the Drafting

Field based on the specialization area a student chooses to complete. The program provides learning

opportunities which introduce, develop, and reinforce academic and technical knowledge, skills

and attitudes required for job acquisition, retention, and advancement.


Drafting technology lab equipped with computer workstations, wide format printer, wide format

Scanner and engineering copier, 3D printer.

Production Location: Griffin Campus_____________________________________________

Process Manager: Mike Howard____ Department: Industrial Technical____Backup Personnel: Dept. Chair: Alan Stanfield_________________________________________

Recovery Details:


Program recovery requires access to computer workstations, or relocation of current computer

Workstations. Access to the college network or internet is not required, but it is preferred and

would reduce the recovery time.

Maximum Allowable Downtime (MAD):__72 hours to 2 weeks

MAD Rationale/Justification:_______Electronic communication for courses (via ANGEL) wouldresume within 72 hours. Relocation to new physical space could take up to two weeks.

Can process be suspended? yes Can process degraded? yes

Work-around procedures in place? yes

Work-around procedures tested? No

46


Move to another campus and utilize their classroom and lab with access to the college network.

_______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Hours to Point Objective: __72 hours to 2 weeks _____ _

Recovery Time Objective (hours):__72 hours

Hardware Needs:

Computer workstations with access to the college network is preferred, but no required. This is to allow the software to read the license file.

Software Needs:

If current computer workstations cannot be used, 3 options for installing software: 1) deployment

installation using access to college network; 2) internet download and installation; 3) installation

from software media.


Other than possible technical support from Applied Software for possible installation or

licensing issues with CAD software, none required.

Special Notes :

47


Work Unit/Technical College:__Drafting Technology___Date:___4/10/14______

Critical Mission Function: The Drafting Technology Associate of Applied Science degree program prepares

students for employment in a variety of positions in the drafting field based on the specialization area a student

chooses to complete. The program provides learning opportunities which introduce, develop, and reinforce academic

and technical knowledge, skills and attitudes required for job acquisition, retention, and advancement.


______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________


Process Manager: _____Mike Howard__________ Department: __Industrial/Technical_____


Recovery Details:


______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________




weeks._______________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________




48


_____________________________________________________________________________

_____________________________________________________



Hardware Needs:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Software Needs:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________


______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Special Notes:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

49


Work Unit/Technical College:__Electrical Systems Technology___Date:___4/10/14______

Critical Mission Function: The Electrical Systems Technology program provides instruction in the inspection,

maintenance, installation, and repair of electrical systems in the residential, commercial, and industrial industries. A

combination of theory and practical application is emphasized to develop academic, technical, and professional

knowledge and skills.

Function Description: ___________ Campus ___Bldg ____Classroom(s)# ______Lab# ______

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________


Process Manager: ______Alan Stanfield____ Department: __Industrial/Technical_____


Recovery Details:


______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________




weeks._______________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________




50

Work-around procedures in place? ____Yes______

Work-around procedures tested? ____No______

Recovery Point Objective (relocation): Rooms 503 or 601

_____________________________________________________________________________

_____________________________________________________

Hours to Point Objective: 72 hours to 2 weeks

Recovery Time Objective (hours): 72 hours

Hardware Needs:

(8) student computer stations, (2) instructor computer stations

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Software Needs:

Angel, The Constructor, Basic Electricity modules Allen Bradley

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________


______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Special Notes:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

51


_____________________________________________________________________________

_____________________________________________________



Hardware Needs:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Software Needs:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________


______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Special Notes:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

52


Work Unit /Technical College:

Electrocardiography Technician Program � Griffin Campus Date: 4/10/14________


The ECGT Program is intended to provide students with the work place skills necessary to

perform and evaluate 12-lead ECG�s.___________________________________________


To replace classroom with computers, desk, erasable whiteboard, projector and lab equipped

with ECG machine, holter monitors, exam table and CPR manikins.

Production Location: Griffin Campus_____________________________________________

Process Manager: Janice Bush____ Department: Allied Health____________Backup Personnel: Dr. Monique McCreary_________________________________________

Recovery Details:


Back-up source for classroom lectures are stored on jump drive and student communication

will be accessible through ANGEL by use of lap tops. Solicit donations from area business,

clinical sites and vendors.

Maximum Allowable Downtime (MAD):__72 hours to 2 weeks

MAD Rationale/Justification:_______Electronic communication for courses (via ANGEL) wouldresume within 72 hours. Relocation to new physical space could take up to two weeks.

Can process be suspended? yes Can process degraded? yes



55


Move to another campus and utilize their classroom and lab.

_______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Hours to Point Objective: __72 hours to 2 weeks _____ _

Recovery Time Objective (hours):__72 hours

Hardware Needs:

Hardware needed would include EKG machine, holter monitors and computers.

Software Needs:

Program information CD�s and power point


Pocket Nurse and GE Medical

Special Notes :

56


Work Unit/Technical College:__Electronics Technology___Date:___4/10/14______

Critical Mission Function: The Electronics Technology degree program is a sequence of courses designed to

prepare students for careers in electronics professions. Learning opportunities develop academic, technical, and

professional knowledge and skills required for job acquisition, retention, and advancement. The program

emphasizes a combination of electronics technology theory and practical applications necessary for successful

employment using both manual and computerized electronics systems.

Function Description: Flint River Campus ___Bldg E____Classroom(s)# ______Lab #______

_______________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________


Process Manager: _____Blake Murphy________ Department: __Industrial/Technical_____


Recovery Details:


______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________




weeks._______________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________



57



_____________________________________________________________________________

_____________________________________________________



Hardware Needs:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Software Needs:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________


______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Special Notes:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

58


Work Unit/Technical College:__Environmental Horticulture___Date:___4/10/14______

Critical Mission Function: The Environmental Horticulture program offers a sequence of courses designed to

prepare students for a wide range of career opportunities in the green industry including landscape design and

installation, floral design, grounds management, lawn care, nursery and greenhouse operations, pest management,

and irrigation. The curriculum provides dynamic hands-on training which introduces, develops, and reinforces

academic and technical knowledge, skills, and attitudes required for job acquisition, retention, and advancement.


_______________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________


Process Manager: ____Greg Huber_______ Department: __Industrial/Technical_____


Recovery Details:


______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________




weeks._______________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________




59


_____________________________________________________________________________

_____________________________________________________



Hardware Needs:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Software Needs:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________


______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Special Notes:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

60


Work Unit/Technical College:__Industrial Systems Technology___Date:___4/10/14______

Critical Mission Function: The Industrial Systems Technology degree program is designed for the student who wishes

to prepare for a career as an Industrial Systems technician/electrician. The program provides learning opportunities that

introduce, develop, and reinforce academic and technical knowledge, skills, and attitudes required for job acquisition,

retention, and advancement. Additionally, the program provides opportunities to retrain or upgrade present knowledge and

skills. The degree program teaches skills in Industrial Systems Technology providing background skills in several areas of

industrial maintenance including electronics, industrial wiring, motors, controls, PLCs, instrumentation, fluid power,

mechanical, pumps and piping, and computers.

Function Description: _Campus Bldg Main � Griffin Classroom(s)# 503, 603 Lab# 503, 601, 605

The Industrial Systems Technology program utilizes classrooms located in room#503 and 603 provide

necessary space for IDSY students.

Production Location: The Industrial Systems Technology program utilizes lab areas located in room#503, 601,

and 603 provide necessary space for IDSY students.

Process Manager: Mike Chandler_ Department: __Industrial/Technical_____


Recovery Details:


Establish communication for courses via Angel, determine possible locations for program, determine necessary

power/air/water requirements, and determine necessary hardware and software requirements for program.

Maximum Allowable Downtime (MAD): 72 hours to 2 weeks

MAD Rationale/Justification: Electronic communication for courses (via ANGEL) would resume within 72

hours. Relocation to new physical space could take up to two weeks.





Relocate to a location that provides adequate space.


Recovery Time Objective (hours): ___72 hours_

Hardware Needs:

Computers, Printers, Desk, Chairs, Motor Control trainers, Electrical trainers, Programmable Logic Control

trainers, Fluid power trainers, Mechanical trainers, Instrumentation trainers, Electrical test instruments, Power

threading equipment, Power tools, Hand tools, Air compressor, Miscellaneous lab supplies etc�..,

61

Software Needs:

RSLogix5000(AB), RSLogix500(AB), Educational Toolkit(AB), LogixPro simulator, Microsoft Office

______________________________________________________________________________


Technical Training Aids (Amatrol distributor), McNaughton McKay (AB Distributor), The LeraningPit, B&H

Electric, Grainger,

Special Notes:

The necessary hardware and software used in program may take more than two weeks to obtain.

62


Work Unit/Technical College:__Industrial Systems Technology___Date:___4/10/14______

Critical Mission Function: The Industrial Systems Technology degree program is designed for the student who

wishes to prepare for a career as an Industrial Systems technician/electrician. The program provides learning

opportunities that introduce, develop, and reinforce academic and technical knowledge, skills, and attitudes required

for job acquisition, retention, and advancement. Additionally, the program provides opportunities to retrain or

upgrade present knowledge and skills. The degree program teaches skills in Industrial Systems Technology

providing background skills in several areas of industrial maintenance including electronics, industrial wiring,

motors, controls, PLCs, instrumentation, fluid power, mechanical, pumps and piping, and computers.

Function Description: __________ Campus ___Bldg ____Classroom(s)# ______Lab# ______

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________


Process Manager: ____Mike Chandler______ Department: __Industrial/Technical_____


Recovery Details:


______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________




weeks._______________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________




63


_____________________________________________________________________________

_____________________________________________________



Hardware Needs:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Software Needs:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________


______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Special Notes:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

64


Work Unit/Technical College: Academic Affairs: Laboratory General Education Courses:

Biology, Chemistry, and Physics

Date:___4/10/14_____________


Function Description: Each laboratory utilizes a laboratory specifically designed for its purpose.

Production Location: Biology labs are offered at the Griffin and Thomaston campuses, and will

be offered at the Henry Center. Chemistry and Physics labs are offered at the Griffin campus

only.

Process Manager: Catherine Maloof, Program Coordinator Department: Sciences

Backup Personnel: Celeste Matthews Sciences

Recovery Details:

Recovery Strategy Overview: The labs would be transferred to another lab facility on one of the

other campuses. As much as possible, labs would take advantage of online lab simulations,

especially for chemistry and physics since the labs designed for them are only available on the

Griffin campus. If chemicals were needed for live lab assignments, they would be purchased and

delivered to the lab available. Many simulated labs are already offered online by the textbooks

used in each course.




weeks._______________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Can process be suspended? _____yes_____

Can process be degraded? ___yes____________





65


Hardware Needs:

Lab equipment available on one of the other campuses.

Software Needs: MS Office


Special Notes: None

66


Work Unit/Technical College:__Machine Tool Technology___Date:___4/10/14______

Critical Mission Function: The Machine Tool Technology diploma program is a sequence of courses that

prepares students for careers in the machine tool technology field. Learning opportunities develop academic,

technical, and professional knowledge and skills required for job acquisition, retention, and advancement. The

program emphasizes a combination of machine tool theory and practical applications necessary for successful

employment.

Function Description: Campus ___Bldg ____Classroom(s)# ______Lab# ______

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________


Process Manager: __Larry Pilkenton______ Department: __Industrial/Technical_____


Recovery Details:


______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________




weeks._______________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________




67


_____________________________________________________________________________

_____________________________________________________



Hardware Needs:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Software Needs:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________


______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Special Notes:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

68


Work Unit/Technical College:__Machine Tool Technology___Date:___4/10/14______

Critical Mission Function: The Machine Tool Technology diploma program is a sequence of courses

that prepares students for careers in the machine tool technology field. Learning opportunities develop

academic, technical, and professional knowledge and skills required for job acquisition, retention, and

advancement. The program emphasizes a combination of machine tool theory and practical applications

necessary for successful employment.

Function Description: Campus _Griffin__Bldg _- Industrial /Technical Building

Classroom(s)# _505__Lab# _507__

___The Machine Tool Program uses industry specific equipment to train students in the safe and

efficient use of Machine Shop methodology and machinery.

______________________________________________________

Production Location: ____501 Varsity Road Griffin Georgia 30224

Process Manager: __Larry Pilkenton______ Department: __Industrial/Technical_____


Recovery Details:

Recovery Strategy Overview: ___

Machine Tool Theory and terminology could proceed within a few days. However, if a complete

loss of equipment occurred, a very serious disruption in the ability to teach the practical hands on

use of the Machine Shop equipment would be the consequence. Local Machine Tool businesses

could be canvassed as to their willingness and ability to allow the use of their equipment to

continue training on a limited basis.



resume within 72 hours. Relocation to new physical space could take up to two weeks._ Given

the great cost, size, electrical needs, etc. relocation to new facilities could well take an extended

time. _____________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________






69


Hardware Needs: ___ Hardware needed would include Milling Machine/s, Lathes, Grinding

Machines, CNC Milling Machine, CNC Lathes. Computers.

___________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Software Needs:

Master Cam

_________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Necessary Vendors/Contractors: __Machine Tool Vendor, Tooling and Machine Tool Accessory

Vendors.

____________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Special Notes:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

70


Work Unit/Technical College: __MEDICAL ASSISTING___Date:___4/10/14_____________

Critical Mission Function: __Continuity of student teaching/learning_____________

Function Description: _To continue student learning utilizing the Flint River campus classrooms

and labs, supplies and equipment. Will utilize clinical sites for supplies and donations if needed

and if possible.

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Production Location: _Flint River Campus, Thomaston_________________________

Process Manager: _Diana Kendrick__ Department: _Medical Assisting__________________

Backup Personnel: __Mettie Hogan______________________________________________

Recovery Details:

Recovery Strategy Overview: Working with faculty, staff and students we will recover by

workign to provide continunity of program via campus change to Thomaston and Angel. We

will contact clinical sites for help with student training in both administrative and or clinical.

Recovery time estimated to be less than 72 hours.




weeks._______________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________




Recovery Point Objective (relocation): _Thomaston Flint River Campus medical Assisting

classrooms and lab. _________________________________________

_____________________________________________________

Hours to Point Objective: ___24_______


71

Hardware Needs: Angel, exam tables, supplies, simulators � all can be provided at Thomaston

Campus____________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Software Needs: _Angel, Microsoft Office__________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Necessary Vendors/Contractors: __PSS, Pocket Nurse, Moore Medical _________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Special Notes: _Would notify students via Angel of change in venue. _____________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

72


Work Unit/Technical College: __MEDICAL ASSISTING___Date:___4/10/14_____________

Critical Mission Function: __Continuity of student teaching/learning_____________

Function Description: _To continue student learning utilizing the Griffin campus classrooms and

labs, supplies and equipment. Will utilize clinical sites for supplies and donations if needed and

if possible.

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Production Location: _Griffin Campus, _________________________

Process Manager: _Diana Kendrick__ Department: _Medical Assisting__________________

Backup Personnel: __Mettie Hogan______________________________________________

Recovery Details:

Recovery Strategy Overview: Working with faculty, staff and students we will recover by

working to provide continuity of program via campus change to Thomaston and Angel. We will

contact clinical sites for help with student training in both administrative and or clinical.

Recovery time estimated to be less than 72 hours.




weeks._______________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________




Recovery Point Objective (relocation): _Griffin Campus Medical Assisting classrooms and lab.

_________________________________________

_____________________________________________________

Hours to Point Objective: ___24_______


73

Hardware Needs: Angel, exam tables, supplies, simulators � all can be provided at Griffin

Campus____________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Software Needs: _Angel, Microsoft Office__________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Necessary Vendors/Contractors: __PSS, Pocket Nurse, Moore Medical _________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Special Notes: _Would notify students via Angel of change in venue. _____________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

74


Work Unit/Technical College: Academic Affairs: Non-Laboratory General Education Courses:

English, Math, Psychology and other social sciences, Humanities and other Fine Arts classes,

Biology, Chemistry, and Physics, EMPL 1000 and COLL 1500

Date:___4/10/14_____________


Function Description: Each program utilizes a traditional classroom instructional format

supplemented by online instruction to varying degrees.

Production Location: General Education courses are offered on the Griffin and Thomaston

campuses, and some will be offered at the Henry Center.

Process Manager: Brad Jester, Program Coordinator Department: English, Humanities,

Speech, EMPL 1000, COLL 1500

James Wilson, Program Coordinator Math

Catherine Maloof, Program Coordinator Sciences

Clint Power, Program Coordinator Social Sciences

Backup Personnel: Tina Venus English, etc.

Ervin China Math

Celeste Matthews Science

Greg O'Neal Social Sciences

Recovery Details:

Recovery Strategy Overview: All of these programs could move to another campus to continue

instruction. Much of their coursework could go completely online. In some cases, access to a

computer lab would be beneficial for some assignments. (The science courses listed here are the

lecture courses; lab course recovery is listed on another form)




weeks._______________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Can process be suspended? _____yes_____

Can process be degraded? ___yes____________


75





Hardware Needs: Much of the coursework could go online, but these programs could benefit by

having some access to a computer lab for some of the instruction. Overhead projectors are

heavily used.

Software Needs: Microsoft Office


Special Notes: None

76


Work Unit/Technical College:Orthopaedic Technology Program Date: 4/10/14


To educate, train and provide practical experience in the lab and orthopaedic environment to students

pursuing the degree and profession of Orthopaedic Technology.


In providing the state of the art training to students, the course is delivered with lectures, hands

on training and the Angel platform on campus, at clinical sites and online. Some of the

equipment utilized are attached to this document. Most of all stated items could be provided by

various clinical sites in an emergency situation.

Production Location: Medical Technology Building 200, Griffin Campus

Process Manager: Sam Brown Department: Allied Health

Backup Personnel: Christy Coker

Recovery Details:

Recovery Strategy Overview: In an effort to provide the most up-to-date information to students, the Angel platform will be utilized with the Announcement and email features. Additionally, classroom areas will be located to deliver live lectures. Those classrooms will be secured in the 100 building on the Griffin campus or either the Butts or Henry county area.

Maximum Allowable Downtime (MAD):_72 hours to 2 weeks_

MAD Rationale/Justification: Electronic communication for courses (via ANGEL) would resumewithin 72 hours. Relocation to new physical space could take up to two weeks.

Can process be suspended? Yes Can process be degraded? Yes

Work-around procedures in place? _Yes _


77


The clinical component of the course could be held within the Orthopaedic Offices of the various hospitals and clinics we have affiliation agreements with. Lectures could be delivered via ANGEL.

Hours to Point Objective: 72 Hours to 2 weeks


Hardware Needs:

The clinical sites could provide the immediate hardware needs such as casting materials and tools needed.

Software Needs:

Microsoft Office products (Word, Powerpoint) and the ANGEL platform network


BSN Medical, Stryker, Pocket Nurse

Special Notes:

78

79

Dental Assisting

Medical Technology Building 200, Griffin Campus

Dr. Luz Marina IBarra

Barbara Askew & Angela Hardy

Dental Assisting

Our mission at Southern Crescent Technical College is to provide our students with an exceptional, innovative, unparalleled

educational and practical training to complete their diploma and become employed as a Dental Assisting.

To provide to students with the state of the art training and instructions. The course is delivered with lectures,

hands on training at the dental suite,at the clinical sites and online.Some of the equipments utilized are 12 Dental Chairs

12 X-Ray equipments,1 Digital Panoramic X-Ray,Ultrasonic Cleaner,Autoclave,Statim,Digital Sensors,Pentamix,

Vacumm forming Unit,Schick Intraoral Camera,Zoom Machine,Perio Pro Procesor,Vibrators,Vitality Scaner,

Air Compressor,Vacuum Compressor,Dental Mannequin,Dentrix,Vixwin Model Trimmer,18 computers.

Allthe stated items could be provided by the various clinical sites in an emergency situation.

The Dental Assisting program will notify contracted clinical sites that we have partnership to determine how much

additional clinical hours can be utilized to be substituted for lab instructions time.The Angel platfom will be utilized

for online instructions and testing.Vendors will be immediately notified to recver any lost equipment needed.

Donations may be requested. Classrooms for lectures could be on the Griffin campus,Butts campus, Flint campus or

Henry campus.

80

The Clinical component could be held within the Dental area of the vrious clinicals affiliations. Lecture

could be delivered via Angel,

Dentrix,Vixwin,Microsoft Office,Adobe

Patterson or other Dental Vendors.

Please refer to the top where it says Function description.


Work Unit/Technical College:__Plumbing/Pipefitting Technology___Date:___4/10/14______

Critical Mission Function: The Plumbing/Pipefitting Technology program of study is a sequence of courses

that prepares students for careers in plumbing, pipefitting, and related fields. Learning opportunities develop

academic, technical, and professional knowledge and skills required for job acquisition, retention, and advancement.

The program emphasizes a combination of plumbing theory and practical applications necessary for successful

employment.


______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________


Process Manager: ____Billy Elliott__________ Department: __Industrial/Technical_____


Recovery Details:


______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________




weeks._______________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________




81


_____________________________________________________________________________

_____________________________________________________



Hardware Needs:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Software Needs:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________


______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Special Notes:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

82


Work Unit/Technical College: __Practical Nursing/SCTC Griffin Campus

Date:___4/10/14_____________

Critical Mission Function: The purpose of the Practical Nursing program is to provide educational

opportunities to individuals that will enable them to obtain the knowledge, skills, and attitudes

necessary to succeed in the field of practical nursing

Function Description: _classroom and lab space supplies (possibly utilize clinical sites for

donations)_____________________________________________________________________

______________________________________________________________________________

Production Location: __Griffin Campus_____________________

Process Manager: __Christy Taylor_ Department: __Allied Health_______________

Backup Personnel: ____Peggy Grady or Tanya Harp_______________________

Recovery Details:

Recovery Strategy Overview: __Can use sister campus (flint) as an alternate site since the

program runs on both campuses and we have the same equipment at both sites. _________




weeks._______________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________




Recovery Point Objective (relocation): __Yes may have to go to Flint campus ____

_____________________________________________________



Hardware Needs: __1 adult sim man, 1 pediatric sim doll, computers, hospital bed, suction

machine, accucheck machine, walker, crutches, IV pump

_____________________________________________________________________________

83

Software Needs:

______________________________________________________________________________

_Computers with software compatible with ANGEL _______________________________

Necessary Vendors/Contractors: ___Pocket Nurse, Staples, Lippincott

Special Notes:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

84


Work Unit/Technical College: Radiologic Technology/Southern Crescent Technical College

Date: 4/10/14


The mission of the Radiologic Technology Program is to provide a comprehensive education

which will prepare graduates to respond ethically, with technical competence and compassion to

the needs of all patients.


Lectures are delivered in a classroom using current equipment for power point presentations. The

Angel Learning Network is also used, along with various visual aids, dry eraser boards, x-ray

tubes, x-ray tube parts, posters, skeletons, separate bones, and a variety of books to clarify and

enhance material content. Hands on learning is enhanced by laboratory experience with

exceptional current equipment which includes an analog x-ray unit, a total digital x-ray unit,

computed radiography plates, a plate reader, cassettes, film, film processor, darkroom,

chemicals, grids, real bone phantoms, positioning aids, quality assurance instruments, calipers,

wheelchairs, stretchers, backboards, patient transfer boards, x-ray manikins, linens, pillows,

gloves, tape, supplies, picture archiving communication system, image printer, and film scanner.

Production Location: Griffin

Process Manager:

Debbie Dawson Department: Radiologic Technology/Allied Health

Backup Personnel: Dana Breeser

Recovery Details:


The Angel Learning Network would be used for announcements and assignments. Some clinical

sites would be available at times for labs. Classrooms would be needed.


MAD Rationale/Justification: ______Electronic communication for courses (via ANGEL)

would resume within 72 hours. Relocation to new physical space could take up to two

weeks._______________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________




85


Classrooms would temporarily be relocated to various satellite campuses and available rooms on

the Griffin campus. Some of the affiliated clinical sites would be available for immediate

equipment/laboratory needs. The clinical experience and rotations would not be affected.



Hardware Needs:

Film Processor

Analog X-ray Unit

Digital X-ray Unit

Computed Radiography Reader

Computed Radiography Plates

Dry Laser Printer

Picture Archiving Communication System

Film Digitizer

Software Needs:

Picture Archiving Communication System

Microsoft Office Products � Word and Power Point

Angel Learning Network


Source One/Merry X-Ray

Konica

GE Health Systems

Special Notes:

86

Appendix D - Business Continuity Plan Worksheet Exemplar


Work Unit/Technical College: __Respiratory Care_ Date: _____4/10/14___________


Provide instruction in all aspects of respiratory care


_Will need space to provide instruction; will need to maybe borrow or rent equipment such as__

ventilators and oxygen equipment. May have to ask clinical affiliates for extra clinicals._______

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Production Location: Griffin Campus___________________

Process Manager: Duane Reed � Program Coordinator____________________________

Department: Respiratory Care_________________________________________

Backup Personnel: Riedetta McCreary � Clinical Coordinator____________________________

Recovery Details:


Will need electricity; space for instruction____________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Maximum Allowable Downtime (MAD):_________72 hours to 2 weeks_

MAD Rationale/Justification: __Electronic communication for courses (via ANGEL) would____

resume within 72 hours. Relocation to new physical space could take up to two weeks.________

_____________________________________________________________________________

Can process be suspended? ________Yes__ Can process be degraded? _______Yes________


Work-around procedures tested? ____No______

87


Main Griffin Building/Possible Henry_____________________________________

Hours to Point Objective: ____72 hours to 2 weeks______


Hardware Needs:

Oxygen Tanks__________________________________________________________________

Ventilators_____________________________________________________________________

Oxygen Outlets_________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Software Needs:

DVD equipment________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________


Ventilator manufactures__________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Special Notes:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

88


Work Unit/Technical College:

Surgical Technology Date: 4/10/14


To educate, train and provide practical experience in the lab and surgical environment to students

pursuing the diploma, degree and profession of Surgical Technology.


In providing the state of the art training to students, the course is delivered with lectures, hands

on training and the Angel platform on campus, at the clinical sites and online. Some of the

equipment utilized are the electrosurgical unit, surgical bed, laparoscopy instruments and

supplies, various specialty instruments, and an assortment of disposable items (ie: surgical

drapes, surgical gowns and gloves, surgical scrub brush, furniture drapes). All the stated items

could be provided by the various clinical sites in an emergency situation.

______________________________________________________________________________

Production Location: Medical Technology Building 200, Griffin Campus

Process Manager: Benson Bradley Department: Allied Health

Backup Personnel: Tammy Hatcher & Marissa Mathis

Recovery Details:


In an effort to provide the most up-to-date information to students, the Angel platform will be

utilized with the Announcement and email features. Additionally, classroom areas will be

located to deliver live lectures. Those classrooms will be secured in the 100 building on the

Griffin campus or either the Butts or Henry county area.




______________________________________________________________________________




89


The clinical component of the course could be held within the Surgical Suites of the various

hospitals we have affiliation agreements with. Lectures could be delivered via ANGEL.



Hardware Needs:

The clinical sites could provide the immediate hardware needs such as surgical beds, surgical

tables, autoclave, instruments and personal protective equipment.

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Software Needs:

Microsoft Office products (Word, Powerpoint) and the ANGEL platform network

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________


Medline, Pocket nurse and Simulation

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Special Notes:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

90


Work Unit/Technical College:__Welding and Joining Technology___Date:___4/10/14______

Critical Mission Function: The Welding and Joining Technology diploma is designed to prepare students for

careers in the welding industry. Program learning opportunities develop academic, technical, professional

knowledge, and skills required for job acquisition, retention, and advancement. The program emphasizes welding

theory and practical application necessary for successful employment.

Function Description GriffinCampus___Bldg 500___Classroom(s)#513______Lab#513_____

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________


Process Manager: ___David Wiley_______________ Department: __Industrial/Technical_____


Recovery Details:


______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________




weeks._______________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________




91

Recovery Point Objective (relocation): Satellite campus or mobile classroom and

lab.___________________________________________________________________________

_____________________________________________________



Hardware Needs: _Desktop computer with internet and intranet access. Classroom with chairs

and desks. Laboratory with welding equipment and consumables pertinent to course

requirements.___________________________________________________________________

___________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Software Needs: Microsoft Office and internet browser. Pearson test generator for NCCER

curriculum in welding.

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Necessary Vendors/Contractors: Airgas for welding consumables. Ryerson for metals. Grainger

or MSC for general tooling.

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Special Notes:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

92



Work Unit/Technical College: Office of Admissions (OA) Date: April16, 2014

Critical Mission Function: Complete admission process on all students.

Function Description: During the process of completing all application and admission process

on all students, we still has to abide by the all Students Affairs Policy regarding admission of

students set by the federal government and the State of Georgia. The regulations included

determining eligibility, residency, lawful presence, foreign and out of state students. The Office

of Admission is also responsible for making sure the college stays in compliance as it relates to

TSCG Admissions policy.

Production Location: 200 Building main Hallway directly across from Lecture Hall, Griffin

Campus and Main entrance diagonally from Receptionist desk.

Process Manager: Jasper Foust Department: Office of Admissions

Backup Personnel: Kathy Neely, Jessie Vickery

Recovery Details:

Recovery Strategy Overview: The main system used to collect and process students information

is Banner. If this system goes down it is the responsibility of the IT Department to get it back up

and running. Banner is the main system that the Office of Admission uses and relies on to keep

the data that is imputed in to the system. All students� files are kept in fireproof file cabinets or

vault and can be accessed at any time. Student�s files are also scanned in aXs or Imaging system.

Office of Admission also has the ability to collect students� information by using paper forms

and accepting document as need to accept the students for school and enter it into the system

once the system is back up and running.

Maximum Allowable Downtime (MAD): 24-48 hours

MAD Rationale/Justification: Maximum allowed down time will vary depending upon where the

college is in processing. The MAD should not exceed 48 hours in an effort to meet all

processing deadlines and help other departments to do their part of admission/registration.


Work-around procedures in place? No


Recovery Point Objective (relocation): The OA can process paperwork on all students with or

without internet connection.

Hours to Point Objective: N/A

93

Recovery Time Objective (hours): N/A

Hardware Needs: Computers, laptops,

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Software Needs: BANNER System and other technology to help expedite students� information

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Necessary Vendors/Contractors: Technical College System of Georgia

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Special Notes:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

94



Work Unit/Technical College: Adult Education and GED Testing Date: 4/10/2014


The mission of the adult education program is to enable every adult learner in Southern Crescent

Technical College�s delivery area to acquire the necessary basic skills � reading, writing, computation,

speaking, and listening � to compete successfully in today's workplace, strengthen family foundations,

and exercise full citizenship.

The Adult Education division also oversees the administration of the GED Tests.


Adult Education maintains critical student data, including contact information, attendance information

and pre/post-test data in GALIS, Georgia�s statewide adult literacy information system. All data from a

given week is to be entered into the program by the Tuesday of the following week. It is possible, in

certain events, that data could be lost before it�s entered into GALIS, but our local policy for timely input

minimizes the loss of information. Permanent files are maintained, per state and federal requirements.

Most information in these files is duplicated in GALIS. The completion of required documents (FY

intake forms and Verification of Eligibility for Public Benefit) can be completed by those students

remaining in classes for that fiscal year. Test scores can be printed from GALIS.

Curriculum, while generally used in paper-format for instruction, is available electronically and each site

has copies of the curriculums (student education plans).

Adult Education is charged with providing services to the 9 Southern Crescent Technical College

counties. Four of the nine counties have multiple instructional sites (Fayette, Henry, Lamar, and

Spalding). If necessary, classes from one site can be relocated to another in that county within 2 days.

The remaining five counties could have classes moved to a neighboring county on a temporary basis.

Online instruction is supplemental to classroom instruction for adult education. All students (except those

in correctional facilities) have, at minimum, a login and password to an online learning program,

Keytrain. Contact hours accrued on this online program can be credited toward attendance. For those

students unable to attend a physical classroom, in the event a county has to be temporarily relocated,

could continue enrollment and accumulation of contact hours, even if they are unable to attend a class.

GED Testing, conducted in the two Southern Crescent Technical College Pearson Vue labs, can be

moved to one location temporarily if necessary. Upson and Spalding counties are the two current sites for

Pearson Vue computer labs. Should both sites be impacted and deemed unable for use for testing, GED

Testing staff can work with Pearson Vue to create another testing site. Testing at correctional facilities is

scheduled by those facilities. Issues at these sites would not fall into our responsibility.

Registration and payment for GED Testing is an online process (since January 1, 2014) and is no longer

completed at our facilities.

95

Production Location: Butts, Fayette, Henry, Jasper, Lamar, Pike, Spalding, Taylor and Upson

counties

Process Manager: Vice President for Adult Education Department: Adult Education

Backup Personnel: Lead Teachers and Site Managers

Recovery Details:


Adult Education maintains critical student data, including contact information, attendance information

and pre/post-test data in GALIS, Georgia�s statewide adult literacy information system. All data from a

given week is to be entered into the program by the Tuesday of the following week. It is possible, in

certain events, that data could be lost before it�s entered into GALIS, but our local policy for timely input

minimizes the loss of information. Permanent files are maintained, per state and federal requirements.

Most information in these files is duplicated in GALIS. The completion of required documents (FY

intake forms and Verification of Eligibility for Public Benefit) can be completed by those students

remaining in classes for that fiscal year. Test scores can be printed from GALIS.

Curriculum, while generally used in paper-format for instruction, is available electronically and each site

has copies of the curriculums (student education plans).










GED Testing, conducted in the two Southern Crescent Technical College Pearson Vue labs, can be

moved to one location temporarily if necessary. Upson and Spalding counties are the two current sites for

Pearson Vue computer labs. Should both sites be impacted and deemed unable for use for testing, GED

Testing staff can work with Pearson Vue to create another testing site. Testing at correctional facilities is

scheduled by those facilities. Issues at these sites would not fall into our responsibility.

Registration and payment for GED Testing is an online process (since January 1, 2014) and is no longer

completed at our facilities.

Maximum Allowable Downtime (MAD):

Admissions and GED Testing: 24-48 hours (if both Pearson Vue labs affected, downtime is

dependent upon Pearson Vue review); Classroom instruction: 24-72 hours; Online instruction:

no disruption

MAD Rationale/Justification:

96

Admissions can be resumed as soon as staff and students can be informed of changes;

Admissions is dependent upon GALIS access. Any location with Internet access can be used to

enroll students. GED Testing can be scheduled at one of the two Pearson Vue sites. Classroom

instruction can be resumed without Internet access.

Can process be suspended? yes Can process be degraded? yes













Hours to Point Objective: __________

Recovery Time Objective (hours): __________

Hardware Needs:

Software Needs:

None


TCSG, Office of Adult Education

Pearson Vue

Telephone Company (depending on site)

Leasing Agent (depending on site)

Special Notes:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

97


Work Unit/Technical College: Career Services Date:_4/17/14


To provide students access to job posting information and career interest testing

Function Description: Career Services maintains the online job posting system for students and

employers; provides access to career interest testing. Career Services also provides counseling

for current and prospective students about career choice and planning.

Production Location: Flint River Campus or Griffin Campus

Process Manager: Susan Murray Department: Career Services

Backup Personnel: Don Futral, Lori Pitts

Recovery Details:

Recovery Strategy Overview: Immediate strategy: Notify students via email that services were

available only in an online format via NACELINK (job postings, resume writing) and Focus2

(career interest testing); also physically move staff and salvageable materials to second campus

Career Services office location.

Maximum Allowable Downtime (MAD):_48 hours ______

MAD Rationale/Justification: ______Online services no interruption. Relocation to alternate

location and set up would take 48 hours.





To allow electronic access to job postings, resume writing software and career assessment

testing.

Hours to Point Objective: ___48 hours_______


Hardware Needs:

Staff and student computers.

Software Needs:

NACELINK, Focus2, Microsoft Office, internet access.

98


Symplicity, Focus

99



Work Unit/Technical College: ____Economic Development__Date: __________4/3/14______

Critical Mission Function: ______________Administration

Function Description: _________To provide administrative support for economic development

programs which includes registration, materials preparation, invoicing, and record keeping duties

that apply._____________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Production Location: _____Flint River Campus, Building A.

Process Manager: __ ______Mark Andrews_____________________

Department: Economic Development

Backup Personnel: _Steve Hendrix, Angie Weatherford, Leann White, Marion Savage

Recovery Details:

Recovery Strategy Overview: ____

Move Administrative function to Griffin Campus, Building 100.

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Maximum Allowable Downtime (MAD):____24-48 Hours


_____________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Can process be suspended? ___Yes_______ Can process be degraded? ____Yes___________

Work-around procedures in place? ______Yes____

Work-around procedures tested? ____Yes______

100


_____________________________________________________________________________

_____________________________________________________



Hardware Needs: _________Both locations are fully equipped for Administrative function.____

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Software Needs:

None.________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________


N/A___________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Special Notes: N/A___________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

101



Work Unit/Technical College: __Economic Development__________Date: _____4/3/14_

Critical Mission Function: _____Classroom Instruction

Function Description: Conducting customized training to companies and organizations in our

service area.____________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Production Location: _______Griffin Campus, Building 100.___________________

Process Manager: ______Mark Andrews_______________________

Department: ____________Economic Development___________

Backup Personnel: ___Steve Hendrix, Angie Weatherford, Leann White, Marion

Savage___________________________________________________________

Recovery Details:

Recovery Strategy Overview: ___Move to Flint River Campus, Building A.______________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Maximum Allowable Downtime (MAD):_________24-72 Hours


_____________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Can process be suspended? ________Yes__ Can process be degraded? _______Yes________




_____________________________________________________________________________

102



Hardware Needs: Already in place._____________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Software Needs:

Already in place.________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Necessary Vendors/Contractors: None._____________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Special Notes:

_________________________None.________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

103



Work Unit/Technical College: __Economic Development_____________________________

Date: _____4/3/14___________

Critical Mission Function: _____Distance Instruction

Function Description: ___Conducting distance education through Ed-to- Go, On Course

Learning, and JADE Learning._ _______________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Production Location: _______Griffin Campus, Building 100.___________________

Process Manager: ______Steve Hendrix_______________________

Department: ____________Economic Development

Backup Personnel: ___Leann White __________________________________________

Recovery Details:

Recovery Strategy Overview: ___Move to Flint River Campus, Building A.______________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Maximum Allowable Downtime (MAD):__24-48 Hours________


_____________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Can process be suspended? _____Yes_____ Can process be degraded? ____Yes___________

Work-around procedures in place? _______Yes___


104


_____________________________________________________________________________

_____________________________________________________



Hardware Needs: Both locations are fully equipped with computer labs.

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Software Needs:

None_________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________


None________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Special Notes: None_____________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

105

Appendix D - Business Continuity Plan

Work Unit/Technical College: _Southern Crescent Technical College______

Date: _April 14, 2014

Critical Mission Function: _Emergency Communication


Provide emergency notification to all concerned stakeholders, specifically students, faculty, staff,

and any other personnel who may be in or near the danger area.

Production Location: President�s Office, Other online assets available_____

Process Manager: __Dr. Randall L. Peters____________

Department: __President_____________________

Backup Personnel: __Senior Staff, Deans, Police Chief_____________________

Recovery Details:

Recovery Strategy Overview: Emergency communications occur to initiate initial response to the

emergent condition, and to provide periodic (unspecified periods) updates as appropriate and

necessary. Strategy consists of two redundant/complimentary announcement systems:

SchoolCast (online asset) and VOIP (campus dependent asset).

Maximum Allowable Downtime (MAD):__None________

MAD Rationale/Justification: (VOIP can be disabled without significant hindrance to making

emergency announcements via internet.)

Can process be suspended? ___No_______ Can process be degraded? ____Yes___________

Work-around procedures in place? ___Yes_______

Work-around procedures tested? __Yes________

Recovery Point Objective (relocation): ___N/A � online availability not location dependent

Hours to Point Objective: __None________


Hardware Needs:

1) Any internet accessible device to make SchoolCast announcements

2) VOIP phone/announcement system

Software Needs:

1) Continuing availability of internet

2) Continuing availability of VOIP

106

Necessary Vendors/Contractors: SchoolCast.com

Special Notes:

This system is present and available, and routinely tested. It consists of an 1) off-campus system

and 2) an on-campus announcement system.

107



Date: _April 14, 2014_______________

Critical Mission Function: _External Communication


1) Provide timely information updates to all concerned, specifically faculty, staff, and students,

and to the general public as well.

2) Communicate with external responders, superiors and other community assets.

Production Location: Emergency Operations Center (EOC)



Backup Personnel: _Senior Staff, Public Assistance Officer__

Recovery Details:


1) A location for public information will be available at the EOC.

2) The College operates a push-to-talk radio system connected full-time to community

responders (i.e., police, fire, rescue and EMT) in vicinity (800 MHz). Also, a redundant

push-to-talk with the College�s police officers at all campuses, who would in turn have the

ability to contact 911 services.



_____________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Can process be suspended? __No________ Can process be degraded? ___No____________

Work-around procedures in place? __Yes________

Work-around procedures tested? ___Yes_______

Recovery Point Objective (relocation): N/A � mobile devices


Recovery Time Objective (hours): ___N/A_______

Hardware Needs: Present 800 MHz radio systems

108

Software Needs: N/A________________

Necessary Vendors/Contractors: N/A_________________

Special Notes: N/A_________________

109

Appendix E � Emergency/Utility Contacts Exemplar

Law Enforcement:

_____________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Fire:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Power:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Water:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Natural Gas:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Telecommunications:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Other:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

________________________________________________________

110

Butts County Center Officer on Duty - 678.603.6918

911

Beacon Security-678.603.0981

Central Georiga EMC-770.775.7857

City of Jackson-770.775.7535

Gas South (Atlanta Gas Light) 770.907.4231/877.427.4321

Georgia Technical Authority - 877.482.3233


Law Enforcement:

CDC - Thomaston Police Department _______

______________________________________________________________________________

______________________________________________________________________________

Fire:

______________________________________________________________________________

______________________________________________________

______________________________________________________________________________

Power:

City of Thomaston 706.647.6633______________________________________________

______________________________________________________________________________

______________________________________________________________________________

Water:

City of Thomaston 706.647.6633___________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Natural Gas:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Telecommunications:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Other:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

________________________________________________________

111

911




Law Enforcement:

Flint River - Thomaston Police Department_________________________ _______ ________________________________________________________________ ______________________________________________________________________________

Fire:

______________________________________________________________________________

______________________________________________________

______________________________________________________________________________

Power:

City of Thomaston 706.647.6633___________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Water:

City of Thomaston 706.647.6633________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Natural Gas:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Telecommunications:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Other:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

________________________________________________________

112

911




Law Enforcement: Griffin & CSC - Griffin Police DepartmentSCTC Police Department_________________________________________________________ ______________________________________________________________________________

Fire:

______________________________________________________________________________

_____________________________________________________

______________________________________________________________________________

Power: City of Griffin 770.229.6400__________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Water:

City of Griffin 770.229.6400_______________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Natural Gas:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Telecommunications:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Other:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

________________________________________________________

113

911




Law Enforcement: Henry - Henry County Police Department______________________________________________________________________________

______________________________________________________________________________

Fire:

______________________________________________________________________________

____________________________________________________

______________________________________________________________________________

Power: Snapping Shoals EMC 888.999.1416/678.814.496_______________________________________________________ ______________________________________________________________________________

Water: City of McDonough 770.957.3915___________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Natural Gas:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Telecommunications:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Other:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

________________________________________________________

114

911




Law Enforcement:

Jasper - Monticello Police Department _______

______________________________________________________________________________

______________________________________________________________________________

Fire:

______________________________________________________________________________

______________________________________________________

______________________________________________________________________________

Power:

City of Monticello 770.468.6062__________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Water:

City of Monticello 770.468.6062___________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Natural Gas:

______________________________ ______________________________________________________________________________

______________________________________________________________________________

Telecommunications:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Other:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

________________________________________________________

115

911



Law Enforcement: Taylor - Butler Police DepartmentTaylor County Sheriff's Department_________________________________________________ ______________________________________________________________________________

Fire:

______________________________________________________________________________

______________________________________________________

______________________________________________________________________________

Power:

Georgia Power 888.655.5888/888.891.0938___________________________________________

______________________________________________________________________________

______________________________________________________________________________

Water: City of Butler 478.862.5435______________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Natural Gas: Partners Propane 478.862.4644

______________________________________________________________________________

______________________________________________________________________________

Telecommunications:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Other:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

________________________________________________________

116

911



(Duplicate as needed for each identified Critical Mission Function)


Work Unit/Technical College: Facilities and Operations Date: 4/14/2014

Critical Mission Function: Facilities Repair


The Facilities and Operations Division is made up of the maintenance department and campus

police department. These departments are dedicated to the support, safety, and success of

Southern Crescent Technical College. Responsibilities include the execution and coordination of

various services relating to the College's physical plant, grounds and related infrastructure with

the goal of providing an environment that is conducive to learning.

Production Location: Depending on the location of the Disaster the production location will be in

Thomaston or Griffin. If both areas are compromised by the disaster, one of the college�s centers

will serve as the production location

Process Manager: Jim Brown Department: Facilities and Operations

Backup Personnel: Max Neal -----------------Director of Facilities and Operations

Recovery Details:


In the event of a major disaster, repair to facilities becomes a very high priority. Assuming

immediate funding is made available to effect repairs of damaged buildings and holdings, the

amount of time to make repairs varies. A total building loss could take months to replace and

depending on the amount of damage sustained to a building in any given disaster the amount of

time to repair that building may vary as well. Again, architects and Mechanical/Structural

engineers will be called to assess the integrity of a damaged building or buildings on campus.

Once the amount of damage has been assessed and all safety concerns have been addressed,

Mechanical, Electrical, and Plumbing contractors will be called in to provide estimates for repair.

One must consider the contents of a building damaged or totally lost in a disaster. A total

building loss may also mean a total building contents loss. Again, with the necessary funding,

the Furniture, Fixtures, and Equipment (FF&E) can be replaced.

Maximum Allowable Downtime (MAD): 24 hours to 18 months


117

The rationale/justification maximum allowable downtime is based on partial to full destruction of

a building or buildings on a campus. The likelihood that all buildings on a campus are destroyed

is highly unlikely. Obviously if an entire campus is lost, moving operations to other centers and

locations could take place within the 24-72 hour estimated as stated above. However to totally

rebuild a campus destroyed by a major weather event could take months or even years.

_____________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________


Work-around procedures in place? Yes

Work-around procedures tested? NO

118





Critical Mission Function: Mail Delivery








Thomaston or Griffin. If both areas are compromised by the disaster, one of the college�s centers




______________________________________________________________

Recovery Details:


Currently mail is received by the U.S. Postal Service Daily Monday through Thursday. Mail is

received and delivered internally to mail boxes on campuses and at centers. Typically this duty

is performed by personnel in the media center or by administrative assistants. Mail that is

required to be delivered from campus to campus or from centers to campuses is done so through

the college�s mail courier service.

The delivery of mail internally and externally may be disrupted somewhat in the event of a

disaster. This disruption would primarily affect delivery to personnel occupying the building or

buildings damaged in a disaster event. However, once personnel have been reassigned as

needed by the college divisions, mail delivery could resume.

Maximum Allowable Downtime (MAD): 24 ---72 hours


The rationale/justification maximum allowable downtime is based on partial to full destruction of

a building or buildings on a campus. The likelihood that all buildings on a campus are destroyed

119

is highly unlikely. Obviously if an entire campus is lost, moving individuals and temporary

operations to other centers and locations could take place within the 24-72 hour estimated as

stated above.

_____________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________




120




Critical Mission Function: Utilities Delivery








Thomaston or Griffin. If both areas are compromised by the disaster, one of the colleges centers




______________________________________________________________

Recovery Details:


In the event of a major disaster, restoring utilities to a college campus or a college center may not

be at the top of a utility provider�s priority list. Contact information is provided in Appendix E

for all utility providers serving the college campuses and centers. This contact information is

also located on the intranet and is backed up on thumb drives. A hard copy of the recovery plan

is located in the office of Facilities and Operations.

Natural gas-fed backup generators which serve as an emergency electrical power backup to the

networking rooms at the Griffin and Thomaston Campuses and supply the voice and data centers

at each location. These power generating units are tested weekly and are routinely serviced by

the college�s maintenance staff. Additionally there is an annual preventive maintenance service

performed on the emergency backup generators by certified service personnel.

Utility providers will be called in order to restore utilities to the campus and local contractors--

such as electricians, plumbers, and mechanical contractors ---will be contacted in the event

internal utility systems have been compromised by the disaster. Depending on the condition of

the buildings, architectural firms may be contacted to provide assessments in areas of

Mechanical, Electrical and Plumbing systems in the damaged building or buildings.

Maximum Allowable Downtime (MAD): 24-72 hours

121


The rationale/justification maximum allowable downtime is based on partial destruction of a

campus. The likelihood that all buildings on a campus are destroyed is highly unlikely.

Obviously if an entire campus is lost, moving operations to other centers and locations could take

place within the 24-72 hour estimated as stated above. However to totally rebuild a campus

destroyed by a major weather event could take months or even years.

_____________________________________________________________________________




122




Work Unit/Technical College: Office of Financial Aid (OFA) Date: April16, 2014

Critical Mission Function: Awarding Federal and State aid to enrolled students

Function Description: During the process of awarding federal and state aid, the Office of

Financial Aid follows the regulations set by the federal government and the State of Georgia.

The regulations included determining eligibility, award amounts, maintaining Satisfactory

Academic Progress, and adhering to the Return of Title IV policy. The Office of Financial Aid is

also responsible for making sure the college stays in compliance as it relates to Title IV funding.

______________________________________________________________________________

______________________________________________________________________________

Production Location: 200 Building adjacent to Student Break area, Griffin Campus

Process Manager: Kimberly Morris Department: Office of Financial Aid

Backup Personnel: Monique Flowers and Melodie Pirone

Recovery Details:

Recovery Strategy Overview: The main system used to administer financial aid to students in

BANNER. If this system goes down it is the responsibility of the IT Department to get it back up

and running. The OFA has access to multiple Department of Education websites to check

student�s eligibility. OFA also has access to Georgia Student Finance Commission website to

review student�s eligibility for state funds. All students� files are kept in fireproof file cabinets

and can be accessed at any time. Student�s file are also scanned in aXs or Imaging system.

Maximum Allowable Downtime (MAD): 30 days

MAD Rationale/Justification: Maximum allowed down time will vary depending upon where the

college is in processing. The MAD should not exceed 30 days in an effort to meet all processing

deadlines.




Recovery Point Objective (relocation): The OFA can administer aid from anywhere there is

internet connection.



Hardware Needs: Computers and laptops

123

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Software Needs: BANNER System and EdConnect

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Necessary Vendors/Contractors: Technical College System of Georgia

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Special Notes:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

124



Work Unit/Technical College: SOUTHERN CRESCENT TECHNICAL COLLEGE

Date: April 14, 2014

Critical Mission Function: GENERAL ACCOUNTING SERVICES�Accounts Payable

Function

Function Description: The Accounting Department is an integral part of Southern Crescent

Technical College. The Accounting Department�s fundamental sections include: Accounts

Payable, Accounts Receivable and Institutional Support. The Accounts Payable section is

responsible for processing vendor payments and travel requests for the college.

Production Location: Griffin Campus

Process Manager: Mary Hankinson Department: Administrative Services

Backup Personnel: Admin Service staff�Melinda Rooks and Diane Blankenship or TCSG

Central Office

Recovery Details:

Recovery Strategy Overview: In the event of a crisis, the ability to process vendor payments

could be a critical component in the recovery process. Therefore, the Accounting Department

will be available at specified location(s) to coordinate, document and process payments to

vendors and/or staff travel for the necessary recovery efforts.

Maximum Allowable Downtime (MAD): 24 � 72 Hours

MAD Rationale/Justification: This justification is based on an alternative (work-around) method

to process payments. The alternative method would be to utilize the College�s purchasing card.

The purchasing card will provide a more expeditious means for processing vendor payments for

purchases during the crisis.

Can process be suspended? YES Can process be degraded? NO

Work-around procedures in place? YES


125

Recovery Point Objective (relocation): If crisis is at Griffin Campus, Recovery Point would

be at Flint River Campus. If the crisis is at Flint River, Recovery Point would be at Griffin

Campus. If both campuses are at risk, we would default to work from another off-site location

and coordinate efforts with TCSG Central Office. Required production software-PeopleSoft-is a

web based application.

Hours to Point Objective: 45 mins between each campus location

Recovery Time Objective: 45 mins between each campus location

Hardware Needs: Laptop, network printer for checks

Software Needs: Access to PeopleSoft, Capella, SecureShell

Necessary Vendors/Contractors: State of Georgia Vendor Listing�PeopleSoft

Special Notes:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

126



Work Unit/Technical College: Southern Crescent Technical College


Critical Mission Function: Human Resource/Payroll Functions

Function Description: SCTC processes payroll checks through the HRMS system for their full

and part time employees based on an established calendar provided by the State Accounting

Office. SCTC�s calendar processes employees pay on a monthly basis.

Production Location: Griffin/Flint River Campus

Process Manager: Sharon Irby Department: Human Resources

Backup Personnel: Vickie Brezee, Elizabeth Ogletree, Cherie Spillers, or TCSG Central Office

Recovery Details:


Process payroll functions from alternate location or remotely. Also, TCSG Central Office and

State Accounting Office will be notified. If needed, the previous month payroll will be processed

for employees.

Maximum Allowable Downtime (MAD): 0-48 Hrs.


_____________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Can process be suspended? NO Can process be degraded? NO

Work-around procedures in place? YES


Recovery Point Objective (relocation): If crisis is at Griffin Campus, Recovery Point would be

at Flint River Campus. If the crisis is at Flint River, Recovery Point would be at Griffin


and coordinate efforts with TCSG central office. Required production software-PeopleSoft,

which is a web based application.

127



Hardware Needs: Computer

Software Needs: PeopleSoft-HRM


______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Special Notes:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

128




Work Unit/Technical College: _Information Technology__________ Date: _4/14/2014______

Critical Mission Function: _Core IT Systems_________________________________________


The Information Technology unit operates within the Technology and Institutional Research

division of the College along with Institutional Research and Institutional Effectiveness. The

Information Technology unit exists to maintain the College�s technological infrastructure

including, but not limited to, the College�s enterprise system (Banner), Email system, End-user

computers, Servers, Network (LAN and WAN), Domain, Website, and VOIP systems.

Production Location:

The main location for Information Technology is within the datacenter on the 700 hall of the

Main building on the Griffin campus in Griffin. A secondary location for Information

Technology is within Building B on the Flint River campus in Thomaston.

Process Manager: _Brent Mayes__ Department: _ Technology and Institutional Research

Backup Personnel:

Michael Shiver, Chief Information Officer; Tom Rogers, Information Systems Administrator;

Jason Brown, Systems Administrator; Niki Glore, Helpdesk Coordinator

Recovery Details:

Recovery Strategy Overview: In order of priority, recovery would be focused first on the

enterprise system Banner. Once Banner becomes operational, the list, in order, would include the

network (LAN/WAN), Website, Email system, Domain, Servers, VOIP systems, and end-user

computers.

Maximum Allowable Downtime (MAD):_0-24 hours_________


Banner is the most critical aspect of the core IT system. It needs to be reestablished as soon as

possible, so 0-24 hours is optimal. Other recovery aspects have to be sequential and depends on

what is operational and what is not.

Can process be suspended? _Yes_________ Can process be degraded? _Yes______________

Work-around procedures in place? _Yes_________

Work-around procedures tested? _Yes_________

130

Recovery Point Objective (relocation): If any location aside from the Griffin campus had to be

recovered, the recovery point would be the Griffin campus. If the Griffin campus had to be

recovered, the recovery point would the Flint River campus.

Hours to Point Objective: _0-24 hours_________

Recovery Time Objective (hours): _0-24 hours_________

Hardware Needs: Servers at our secondary site on the Flint River campus.

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Software Needs:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Necessary Vendors/Contractors: Charter Communications, Parker FiberNet, CDW-G, CISCO,

DELL, Lighthouse Communications

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Special Notes:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

131

Law Enforcement:

_____________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Fire:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Power:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Water:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Natural Gas:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Telecommunications: Charter, GTA, Parker FiberNet

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Other:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

________________________________________________________

132


Work Unit/Technical College: Library/ SCTC Date:___4/10/14_____________


To provide library services and materials for faculty and staff



Process Manager: Kate Williams Department: Library and Media Services

Backup Personnel: Sherry Brooks, Bonni Capobianco, Teresa Nesbitt, Bonnie Parker

Recovery Details:

Recovery Strategy Overview: Immediate strategy: Move library patrons over to online format via

GALILEO, Libguides, and library website; also physically move staff and salvageable materials

to second campus library location. Long-term strategy: rebuild library collection, physical space,

records, lab and services through back-ups, purchases and re-allotment of existing items.








To offer print/electronic access to library materials and computer lab access to students



Hardware Needs:

Student/staff computers, server for Integrated Library System (ILS) and VendPrint, printers,

ID printer/computer, camera

Software Needs:

ILS, Microsoft Office, Banner access, internet access, Assure ID Enterprise software, Deep

Freeze, VendPrint


133

Faronics, VendPrint, Surpass, CardSouth Solutions, WT Cox

Special Notes:

If we move locations, we need to contact GALILEO, print subscription service vendors and

database vendors about the change in locations due to contractual agreements. The Special

Populations lending library is located in the library of both campuses; in a case where the

physical space is damaged, the textbooks may be destroyed or inaccessible which will impact

Special Populations students.

134


Work Unit/Technical College: Media Graphics Center / SCTC Date: 4/10/14


To provide basic ingoing/outgoing USPS services, outgoing UPS (under 30lbs) services, basic

copy services and arrange paper delivery to departments on campus



Process Manager: Sheryl McGouirk Department: Media Services

Backup Personnel: Kate Williams, Tony Scott

Recovery Details:

Recovery Strategy Overview: short term - move to functional campus; long term solution �

salvage and set up equipment in new area available in order to provide basic services. If

equipment is unsalvageable, purchases of equipment or outsourcing services will be required.



resume within 72 hours. Relocation to new physical space could take up to two weeks.__




Recovery Point Objective (relocation):resume copy and mail services

_____________________________________________________



Hardware Needs: staff computers, postage machine, printers, copiers, and mail folder/inserter for

basics; to include binding/finishing services � large laminator, small laminator, cutter, and spiral

machine

Software Needs: Windows Professional; Adobe Design Suite

Necessary Vendors/Contractors: Pitney Bowes, Xerox, Office Depot (if college stationary needs

to be replaced.

Special Notes:

135





Critical Mission Function: Administrative Functions � Procurement and Receiving

Function Description: Southern Crescent Technical College Administrative Department

essential functions are purchasing and receiving. This department is responsible for purchasing

supplies, equipment, products and services.


Process Manager: Stacy Acey Department: Administrative Services

Backup Personnel: Yasheka Buckner

Recovery Details:

Recovery Strategy Overview: In the event of a crisis, the ability to process purchases could be a

critical component in the recovery process. Therefore the Administrative Department will be

available at specified location(s) to coordinate, document, and process purchase orders to

vendors for the necessary supplies, equipment and/or services for the recovery efforts.

Maximum Allowable Downtime (MAD): 24 � 72 Hours

MAD Rationale/Justification: This justification is based on an alternative (work-around)

method to process payments. The alternative method would be to utilize the College�s

purchasing card. The purchasing card will provide a more expeditious means for securing

purchases that are necessary for the recovery.

Can process be suspended? __YES_____ Can process be degraded? ____NO_____

Work-around procedures in place? ____YES___

Work-around procedures tested? ___NO_______

Recovery Point Objective (relocation): If crisis is at Griffin Campus, Recovery Point would be

at Flint River Campus. If the crisis is at Flint River, Recovery Point would be at Griffin


and coordinate efforts with TCSG central Office. Required production software-PeopleSoft-

which is a web based application.

136




Software Needs: Remote access to PeopleSoft and SciQuest

Necessary Vendors/Contractors: State of Georgia Vendor Listing � PeopleSoft

Special Notes:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

137


Work Unit/Technical College: Southern Crescent Technical College _____

Date: _April 14, 2014

Critical Mission Function: _Public Information

____________________________________________________________________________

Function Description: Provide internal and external information in the event an emergency or

national disaster occurs in the Southern Crescent Technical College service area that impacts

academic and other operations.

Production Location: _Room 707

Process Manager: _Anna Taylor ____________________________

Department: Public Information _______________________

Backup Personnel: _Kimberly DeWinter

Recovery Details:

Recovery Strategy Overview: Coordination of all information disseminated to the press and the

public. Provide for a consistent �one-voice� to the news media and all other interested parties

and provide for emergency communications. Disseminate information, specify emergency

response steps, and maintain contact with the news media and government agencies and civil

authorities.


MAD Rationale/Justification: Public information will go hand-in-hand with emergency

notification systems.

Can process be suspended? ___No_______ Can process be degraded? _____Yes__________

Work-around procedures in place? __________

Work-around procedures tested? __________

Recovery Point Objective (relocation): Location is dependent on site and specific conditions

determined at/by Emergency Operations Center (EOC).



Hardware Needs: N/A______________________________________________

Software Needs: N/A______________________________________________

Necessary Vendors/Contractors: N/A______________________________________________

138

Special Notes: A location for the Public Assistance Officer (PAO) announcement/press

conferences will be determined at/by EOC.

139



Work Unit/Technical College: Office of Registrar Date: April 17, 2014

Critical Mission Function: Responsible for all facets of registration from setup of screens to end

of term processing of final grades.

Function Description: During the process of registration, several screens must be set up each

term in order for registration to run successfully. The office is also responsible for processing

enrollment letters of verification and academic transcripts upon requests from students.

Production Location: 200 Building in the same area as the Student Affairs Division

Process Manager: Kathlyn Burden Department: Office of Registrar

Backup Personnel: Yeasmin Cherry, Monica Green and Ashley Stout

Recovery Details:

Recovery Strategy Overview: The Registrar�s Office uses BANNER to process all registration

functions, transcript processing and enrollment verifications. If the system goes down, it is the

responsibility of the IT Department to restore everything in a timely manner using all available

resources. All files less than five years old are kept in a fireproof vault and can be accessed if

necessary. Files are also scanned into the aXs Imaging system and can be accessed. Archive

files for students enrolled before 1993 are located on backup discs with copies in the admissions

and Registrar�s Office.

Maximum Allowable Downtime (MAD): 30 Days

MAD Rationale/Justification: Maximum allowed down time will vary depending on the status of

the term since our processes impact other departments� processes. In an effort to meet all

deadlines, the MAD should not exceed 30 days.


Work-around procedures in place? Yes, paper forms can be completed for registration and

manually entered once BANNER is restored.

Work-around procedures tested? Yes, the college has used paper forms in the past even though it

is not the most efficient.

Recovery Point Objective (relocation): The office can function anywhere there is internet access

and printer capability.


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Hardware Needs: Computers/Laptops/Printers

Software Needs: N/A

Necessary Vendors/Contractors: Transcripts on Demand and E Scrip Safe (Electronic transcript

sending & receiving systems)

Special Notes: N/A

141



Date: _April 14, 2014_______________

Critical Mission Function: _Non-Academic Activities

Function Description: Non-academic activities from the President�s Office consists of general

supervisory and management of the total recovery process.




Backup Personnel: ______________________________________________________________

Recovery Details:

Recovery Strategy Overview: Redundant Banner/student information and PeopleSoft systems

enable us to reconstitute within 48 hours of all business processes.

Maximum Allowable Downtime (MAD):__48 hours________

MAD Rationale/Justification: Emergency recovery will take priority over non-academic

activities.

Can process be suspended? __Yes________ Can process be degraded? ___No____________

Work-around procedures in place? ___Yes_______

Work-around procedures tested? __Yes________

Recovery Point Objective (relocation): Site dependent.

1) Griffin Campus Emergency Operations Center (EOC) 2) Flint River Campus EOC-Alternate



Hardware Needs:

Software Needs:


Special Notes:

142



Work Unit/Technical College: Special Services Department: Special Populations and Disabilities

Services

Date: 4/16/2014


Special Services Department assists single parents, single pregnant women, displaced

homemakers, limited English proficient students, economically disadvantaged students, non-

traditional students, and disabled students with achieving their educational goals, along with

providing reasonable accommodations to students with disabilities when needed.

Production Location: Griffin Campus Building 300 in Room 303; Thomaston Campus

Building: A Room 252


Special Services Department is charged with providing assistance and access to resources on and off

campus to Special Populations and students with disabilities as they endeavor to reach their educational

goals.

*Special population supports and serves students who are from economically disadvantaged families,

including foster children, preparing for non-traditional fields, limited English proficient, and single

parents, including single pregnant women, displaced homemakers, or disabled individual including.

Special Populations Services offer a wide range of support services that may include, but not limited to,

admissions and career counseling, assessments, textbook lending, tutoring, mentoring, and community

resource referrals. The program also offers workshops and seminars that deal with life management

issues, academic preparation and career testing, and exploration.

*Disabilities Services involve working with people who have a physical or mental impairment that

substantially limits one or more life activities including walking, talking, seeing, hearing, breathing,

learning, and working; has a record of such an impairment, and is regarded as having such impairments.

Some common disabilities are hearing and visual impairments psychiatric/psychological disabilities

specific learning disabilities closed head injury. They can refer students to the appropriate resource

agency at the expense of the student, if there is a fee involved. Fees are not required for our services, but

may be assessed by partner agencies who would be responsible for collections.

*To begin any process of requesting services with students must self-disclose and/or establish eligibility

to with Special Services Coordinator's Office. Students should notify the Special Services Coordinator as

soon as they are accepted to ensure timely provision of services.

*Disabilities Services students should provide appropriate documentation for the disability, provide

recommendations for classroom accommodations, request accommodations each every semester, and

present accommodation form and discuss with each instructor appropriate accommodations.

*Confidentiality is the policy of the Federal Government (see section on ADA of 1990), Southern

Crescent Technical College, and the Special Services Program that persons with disabilities are not to be

discriminated upon this factor. Student is not required to show documentation of their disability to any

person or office at Southern Crescent other than the Special Services Program. The Special Services

143

Program retains the student's file and determines the student's accommodations with respect to their

individual disability and need. A student's disability is not to be shared with anyone.

Individuals Responsible for Addressing Complaints

In the event complaints are filed the following people will be available. Toni Doaty, Title IX/Equity

Coordinator, Assistant Director of Student Support Services (770)228.7382, [email protected]; Teresa

Brooks ADA/Section 504 Coordinator, Special Services Coordinator, (770)228.7258

[email protected]; Mary Jackson, Title IX/Equity, ADA/Section 504 Coordinator, Special Services

Coordinator, (706)646.6224, [email protected]. Any complaints filed against the Title IX/ Equity

Coordinator or ADA/Section 504 Coordinator on any campus/center shall be handled by the Vice

President for Student Affairs, Griffin Campus, 501 Varsity Road, Griffin, GA 30223. (770) 228-7348.

Process Manager: Cherryl C. Gilbert, Director of Support Services

Backup Personnel: Toni Doaty, Assistant Director of Support Services and Special Services

Coordinators

Recovery Details:


The system used to input and retrieve program and student data is BANNER. If this system goes down it

is the responsibility of the IT Department to get it back up and running. Subsequently, forms and other

program information can be accessed on the college website from any location. All student files are kept

in fireproof cabinets and can be accessed at any time. In addition student�s files are scanned in an imaging

system.

Maximum Allowable Downtime (MAD): 15 days; it is critical that students are provided any of

the fore mention services within the first 3 weeks of the term.


Hardware Needs: Computers and Laptops

Software Needs: None


Special Notes: N/A




Recovery Point Objective (relocation): Special Services can assist students from any location

with or without Internet Connection

Hours to Point Objective: NA

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Work Unit/Technical College: Testing Date: 4/16/2014


Prospective and current students seeking degree, diploma, and specified certificate programs take

the entrance exam, COMPASS or ASSET, for placement test.

Production Location: Griffin Campus Mobile 3A; Thomaston Campus Building: A Room 503


For entrance purposes, some students will have to take the COMPASS and ASSET exam. Students with

a state issued form of identification receive walk-in testing forms from Admissions prior to testing. The

exam consist of Reading, Writing, and Mat (Pre-Algebra and Algebra). The Testing Center supplies

paper, pencil, and calculators (personal calculators are not permitted). Test scores can be viewed upon

completion of the exam, and an official copy can be picked up at Admissions

Process Manager: Cherryl C. Gilbert, Director of Support Services

Backup Personnel: Selethia Gregory and Deidra Dugger

Recovery Details:

Recovery Strategy Overview:ACT Compass is a computer-adaptive college placement test that evaluates and places students that

identifies the academic skill level of students to determine Admissions (provisional or regular) into the

college. This information is input into and stored in BANNER. If this system goes down it is the

responsibility of the IT Department to get it back up and running. However, COMPASS is an Internet-

based assessment program and can be accessed from any location. The ASSET is a paper less complex

version of the COMPASS which can be used for placement in the interim.

Maximum Allowable Downtime (MAD): 5 days; it is critical that current and prospective

students know their academic level and admissions standing for academic progression.


Hardware Needs: Computers and Laptops

Software Needs: None

Necessary Vendors/Contractors: ACT COMPASS

Special Notes: N/A




Recovery Point Objective (relocation): COMPASS with the proper administrative login can be

accesses from any location, and or students can take the Asset.

Hours to Point Objective: NA

145





Critical Mission Function: STUDENT ACCOUNT SERVICES-Student Payables Function

Function Description: The Accounting Department is an integral part Southern Crescent

Technical College. The Accounting Department�s fundamental sections include: Student

Payable, Student Receivables and Third Party Billing. During a crisis the most critical function

would be processing student payments.

Production: Location: Griffin Campus

Process Manager: Gina Byrd Department: Student Accounts

Backup Personnel: AR Banner Staff-Lynn Maynard, Rachel Johnson or TCSG Central Office

Recovery Details:

Recovery Strategy Overview: In the event of a crisis, the ability to process student payments

could be a critical component in the recovery process. Therefore the Student Accounts

Department will be available at specified location(s) to coordinate, document, and process

payments to students in order to adhere to federal and state guidelines and for the necessary

recovery efforts.

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Maximum Allowable Downtime (MAD): 24 Hours

MAD Rationale/Justification: This justification is based on various processes that are

necessary in order to meet mandated guidelines for student payments. Depending on the type of

crisis an alternative (work-around) method to process payments may not be available; example-a

corrupt data file. The alternative method would be utilized if the crisis only involved a physical

location, and the student data was not corrupted. The alternative method would allow the staff to

remote access into BANNER system.

Can process be suspended? NO Can process be degraded? YES

Work-around procedures in place? ___YES_______

Work-around procedures tested? _____NO_____

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Recovery Point Objective (relocation): If crisis is at Griffin Campus, Recovery Point would

be at Flint River Campus. If the crisis is at Flint River, Recovery Point would be at Griffin


and coordinate efforts with TCSG central Office. Required production software-BANNER-is a

web based application.


Recovery Time Objective: 45 mins between each campus location or a cold site will be utilized


Software Needs: Remote access to BANNER, Capella, and SecureShell-SSH

Necessary Vendors/Contractors: BANNER Student data files

Special Notes:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

147


Work Unit/Technical College: Center for Networking, Engaging, & Training (NET)

Date: _4/10/14

Critical Mission Function: Provide professional and academic development opportunities;

administration of the Quality Enhancement Plan

Function Description: The NET hosts professional development activities like meetings,

workshops, and training for faculty, staff, and students; the center also facilitates peer mentoring

for all members of the college, as well as student study groups. The Director of the Quality

Enhancement Plan, who also oversees the NET, conducts the faculty peer mentoring program,

data collection and analysis, and advisory committee meetings through the center.


Process Manager: Leila Wells Rogers Department: Academic Affairs / NET / QEP

Backup Personnel: Annette Hicks (Program Assistant); Program Coordinator (once position is

filled)

Recovery Details:

Recovery Strategy Overview: In the event of a disaster, the Quality Enhancement Plan can be

facilitated temporarily on ANGEL. NET services (peer mentoring, study sessions, etc.) can be

moved to the nearest SCTC location that is unaffected by the disaster (Upson, Henry, or Butts, in

particular). The NET services can be provided in classrooms, computer labs, or in some cases,

office areas. Generally, access to computers (laptops) would be a minimal requirement to

function.

Maximum Allowable Downtime (MAD): 72 hours to 2 weeks



Can process be suspended? yes Can process be degraded? yes



Recovery Point Objective (relocation): The objective in recovery would be to re-establish all

peer mentoring groups, study groups, and college-wide workshops as soon as possible.



148

Hardware Needs: Computers or laptops with access to the internet. Printer/scanner/copier/fax

machine. Tables and chairs to serve a minimum of 12 people. Office furniture for 3 staff

members.

Software Needs: Microsoft Office Suite, Adobe Acrobat X Pro

Necessary Vendors/Contractors: ANGEL (provided through GVTC); other vendors are being

considered, but have not been established at the time of this document�s completion

Special Notes: The Quality Enhancement Plan is critical to the college�s accreditation through

SACS COC. At the very minimum, this program must be re-established as quickly as possible so

as to prevent any break in service to faculty and students or in data collection and analysis.

149

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Southern Crescent Technical College Business Continuity Plan Summary

Informational Summary

Table of Contents:

I. GENERAL

II. BUSINESS IMPACT ANALYSIS

III. RISK ASSESSMENT

IV. RISK MANAGEMENT/BUSINESS CONTINUITY PLANNING

V. EXERCISE AND REVIEW

Appendices:

Appendix A: Business Continuity Plan Signature Page and Overview

Appendix B: Critical Mission Functions Chart Exemplar

Appendix C: Risk Assessment Instrument Exemplar

Appendix D: Business Continuity Plan Worksheet Exemplar

Appendix E: Emergency & Utility Contacts Exemplar

I. GENERAL

Business continuity planning ensures the maintenance of critical operations when confronted

with adverse events such as natural disasters, technology failures, human errors, or terrorism.

The objectives of a business continuity plan are to minimize loss to the organization, continue to

serve customers, and maintain administrative operations. Southern Crescent Technical College

has an obligation to protect and provide for employees, students, volunteers, visitors, vendors

and contractors in the event of a major interruption to the mission or operation. This obligation

also extends to those of each campus/center.

The Business Continuity Plan (BCP) is executed after health, life, and safety issues are

addressed. At minimum, the BCP assumes the following have been restored:

-Health and life safety support (law enforcement, fire, and emergency medical service

support)

-Utilities, to include reasonable climate control, and adequate lighting

-Access to and egress from work unit or technical college facilities

-Safe handling and proper disposal of hazardous materials

The BCP contains clear strategies and procedures needed to continue operations and execute a

recovery in the event of an interruption that compromises the ability of Southern Crescent

Technical College to carry out its critical mission functions. The determination that an

interruption has occurred may be made by Southern Crescent Technical College or the TCSG

System Office.

Commonly accepted components of a Business Continuity Plan include:

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Business Impact Analysis – identifies critical business processes, assigns estimates of

maximum allowable downtime, and designates priorities for restoration.

Risk Assessment – identifies specific threats, assesses vulnerability to those threats, and

assigns degree of risk associated with each threat.

Risk Management/Business Continuity Planning – utilizes the Risk Assessment to

determine which risks should be managed; and provides a written, widely disseminated,

and exercised plan on actions necessary to get the business up and running in the event of

disruption associated with those risks.

Exercise and Review – establishes mechanisms to exercise the BCP and make

appropriate revisions.

II. BUSINESS IMPACT ANALYSIS

The first step in business continuity planning is determining critical mission functions and the

interdependencies between those processes that must continue to exist for Southern Crescent

Technical College to function. Critical mission functions may fall into one of three general

categories:

Safety and Security - Activities needed to sustain a safe and secure environment for

students, faculty, staff, the visiting public, and surrounding community, potentially for an

extended period.

Business Support Services - Activities that maintain necessary business operations,

safeguard assets, and ensure the financial viability of Southern Crescent Technical

College. Examples include payroll, revenue collection, accounts payable, and financial

reporting.

Learning and Instruction - Activities that carry out or directly support the academic or

workforce development mission of Southern Crescent Technical College. For example,

student support services, training and instruction.

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An example of the critical mission functions of Southern Crescent Technical College identified

for each campus/center is shown below. The Critical Mission Functions Chart Exemplar is

contained in Appendix B.

CRITICAL MISSION FUNCTIONS CHART

OPERATING UNIT

CRITICAL MISSION

FUNCTION

ALLOWABLE

DOWNTIME

PRIORITY

LEVEL

President Emergency Communication 0-24 Hours High

President Public Information 0-24 Hours High

President External Communication 0-48 Hours High

President Non-Academic Activities 48+ Hours Low

Academic Affairs Classroom Instruction 24-72 Hours High

Academic Affairs Distance Instruction 24-48 Hours Medium

Academic Affairs

Computer Classroom

Instruction 24-72 Hours Medium

Academic Affairs Laboratory Instruction 24-72 Hours Medium

Academic Affairs Library Services 48-96 Hours Low

Administrative Services Internal Communication 0-24 Hours High

Administrative Services Procurement 0-24 Hours High

Administrative Services Payroll 0-48 Hours High

Administrative Services General Accounting Services 24-48 Hours Medium

Adult Education Admissions 24-48 Hours High

Adult Education Classroom Instruction 24-72 Hours High

Economic Development Admissions 24-48 Hours High

Economic Development Classroom Instruction 24-72 Hours High

Economic Development Distance Instruction 24-48 Hours Medium

Facilities Facilities Repair 0-24 Hours High

Facilities Utilities Deliver 0-24 Hours High

Facilities Mail Services 48-96 Hours Low

Information Technology Core IT Systems 0-24 Hours High

Student Affairs Admissions 24-48 Hours High

Student Affairs Registration 24-48 Hours High

Student Affairs Transcript Issuance 24-48 Hours Medium

Student Affairs Non-Academic Activities 48+ Hours Low

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III. RISK ASSESSMENT

The second step of business continuity planning, risk assessment, determines the potential

hazards that could affect Southern Crescent Technical College, assess the likelihood of their

occurrence, and analyze vulnerability to that hazard. This analysis then forms the basis for

preparing the BCP. In general, more time and resources are dedicated planning for and, where

possible, mitigating emergencies that are judged to have both a high probability of occurrence

and a high level of severity.

The risk assessment should address both the impacts on Southern Crescent Technical College as

a whole, as well as those on the operating unit level. The impacts may differ. For example, the

occurrence of a major fire that affects the entire College may be judged to have a small

probability, while the probability of a fire affecting a specific campus/center that may lack

adequate fire prevention measures may be large.

The planning process must address each hazard that poses a threat. Examples of hazards include

both natural hazards, as well as technological or man-made hazards. Natural hazards include,

but are not limited to: flood, fire, extreme weather (hurricane, tornado, lightening), or

earthquake. Technological or man-made hazards may include: utility/telecommunication failure;

structural collapse; fire; hazardous materials; major vehicle accident; train accident; air crash;

pandemic disease; active shooter; hostage situation; public assembly emergency; civil

disturbance or terrorism.

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An example of a risk assessment depicting the likelihood of occurrence, business continuity

impact and financial impact of each of these hazards is shown below. This Risk Assessment

Instrument Exemplar is contained in Appendix C.

RISK ASSESSMENT INSTRUMENT

HAZARD PROBABILITY BUSINESS

CONTINUITY IMPACT

FINANCIAL

IMPACT

High Med Low High Med Low High Med Low

Natural

Tornado X X X

Flood X X X

Hurricane X X X

Lightening X X X

Earthquake X X X

Manmade/Technical

Structural Collapse X X X

Utility Failure X X X

Power Failure X X X

Telecommunications

Failure X X

X

Major Fire X X X

Train Accident X X X

Major Auto Accident X X X

Air Crash X X X

Disease Outbreak X X X

Civil Disorder X X X

Terrorist Threat X X X

Hazardous Materials X X X

Active Shooter X X X

Public Assembly

Emergency X X

X

Hostage Situation X X X

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IV. RISK MANAGEMENT/BUSINESS CONTINUITY PLANNING

A Business Continuity Plan Worksheet (Appendix D) should be completed for each critical

mission function identified. Southern Crescent Technical College will determine the degree to

which business continuity planning is consolidated across multiple campuses/centers. This

decision will be based on factors such as commonality of business process, size of the division,

etc. However, all identified critical mission functions must be addressed by a BCP Worksheet.

Operating units should take into account the possibility that Southern Crescent Technical College

college-wide interruption may affect multiple campuses/centers. In these situations, operating

unit interdependence or commonality of external suppliers to provide its critical functions should

be coordinated to ensure these suppliers or units also have a business continuity plan.

Southern Crescent Technical College will submit the BCP Signature Page and Overview

(Appendix A); Risk Assessment (Appendix B); Critical Mission Function Chart (Appendix C);

Business Continuity Plan Worksheet (Appendix D); and Emergency/Utility Contacts (Appendix

E) to the TCSG System Office. The input of this information into the Living Disaster Recovery

Planning System (LDRPS) system will constitute the BCP of Southern Crescent Technical

College and will become a part of the overall Emergency Operations Plan (EOP) for Southern

Crescent Technical College.

V. EXERCISE AND REVIEW

Business Continuity Plans must be exercised and individual affected by the BCP must be trained

so they may fulfill the responsibilities. Southern Crescent Technical College should plan for,

implement and document these processes and use the results of evaluation of the exercises to

inform the annual revision of the BCP. These annual revisions will be submitted to the TCSG

System Office not later than May 1 of each calendar year.

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