taa september 2012 newsletter

September 2012

Tulsa Apartment Association

What’s Inside

Common Sense Solutions to Campus Crime Article

OK Landlord & Tenant Act Seminar Information

Products & Services Guide … and much more!

September Luncheon

Tuesday, September 18th

11:30am

Crowne Plaza Southern Hills (formerly Hilton - 81st & Lewis)

Registration By September 14th: $29 member/$39 non-member By September 17th: $34 member/$44 non-member At the Door: $39 member/$49 non-member

Phone: 918-747-6217 Fax: 918-747-6244

Email: [email protected]

Cancellation Policy: Reservations may be cancelled up to 48 hours prior to the event at no charge. If reservations are cancelled less than 48 hours prior to the event you will be

required to pay for the reservation in full. You may send someone in their place at no charge.

Come learn from one of the Tulsa area industry pros — John Miller, Executive Vice President of Management Operations for Case & Associates Properties, Inc. Those that have seen John speak before will agree that you will not only learn from his wisdom, but you will also be entertained by his wit.

Reflections & Tips for Success in the

Apartment Industry

“LIKE” TAA on facebook

and you could win an iPad

All you have to do is scan the code below, or go to the TAA Facebook page

(www.facebook.com/TulsaApartmentAssociation)

and like our page and you will be entered into a drawing to win a $25 gift card at one of our

luncheon meetings. The next drawing will be held at the September Luncheon, so make sure you like our page before then to have a chance

to win! We will be doing a drawing each month at the remainder of our Luncheons, and

then we will have a grand prize drawing for an iPad at the end of the year!

Scan this code with your mobile device to be taken to the Tulsa

Apartment Association Facebook page.

Contact the TAA office for the full contest rules.

Friday, November 16, 2012 Hard Rock Hotel & Casino

Join us as we recognize the

of the Tulsa apartment industry.

Reserve Your Hotel Room using Group Code ZENITH11162012 by calling 1-800-760-6700. Special Group Rate of $134 per night.

2012 Board of Directors

Lacy Brown……………...……..…...........President Case & Associates Properties, Inc.

Gary Goss.……....…… …....….1st Vice President LynCo, Inc.

Amy Bors.……...…...……….….2nd Vice President Winfield Property Management

Greg Wright…...………………………......Treasurer Capital Assets, Inc.

Kim Denton………..….………………..….Secretary Apartment Guide

Leslie Alexiev...Cox Communications Gary Atkinson...Atkinson Supply Co.

Amber Bayles...American Residential Group Cindy Gibson...Palmer Supply Co.

Greg Guerrero...ASC Development & Management Co. Davi Miesner...Summit Housing Partners, LLC

Jaimie Overton…The Leinbach Company Tracy Phillips...Case & Associates Properties, Inc.

Crystal Tolen...Apartment Finder Becky Weaver….American Residential Group

Advisory Directors Lyn Goss……………………...LynCo, Inc John Miller…………..Case & Associates Scott Gardner….Crosshaven Properties

Vendor Advisory Directors Buddy Atkinson……….Atkinson Supply

Executive Director Keri Cooper

[email protected]

Marketing Coordinator Tia Kendall

[email protected]

Tulsa Apartment Association

6855 South Canton Avenue Tulsa, OK 74136

Phone: 918-747-6217 Fax: 918-747-6244 www.taaonline.org

Tulsa Apartment Association has partnered with the National Apartment Association Education Institute (NAAEI) and CallSource to launch a universal online-based Learning Management System (LMS) that will be utilized across all NAA affiliates. On this new system, you can sign up and take online courses 24 hours a day. These interactive online courses are designed to last about an hour. You can take any of the over 40 courses without leaving the office or home, and you are able to go at your own pace.

Some of the course topics offered includes:

Fair Housing for On-Site and Maintenance

Customer Service for the Office & Maintenance Teams

Bed Bugs 101

Multifamily Internet Sales and Marketing

Dealing with Difficult People

And many more!

Visit www.taaonline.org to see the complete list of courses and to sign-up to take a course now!

Courses available

for as little as

$29

While parents are packing their kids off to college, they may be leaving an im-portant item off their check-lists: A plan to protect their son or daughter's personal property - which may in-clude big-ticket items such as smart phones, tablets, gaming systems and more. Chris Loos, manager at Sig-nal 88 Security and former security director at three collegiate campuses, said

many parents overlook this part of college preparation because their own college experience was far less com-plex. Twenty or more years ago, the biggest concerns were typically the amount of cash college students were carrying or securing the bike they rode to class. In order to educate parents on what they can do to en-sure the safety of their child's property, Signal 88 Securi-ty of Tulsa has developed the Campus Crime Prevention program. Free resources, including safety tips and ac-cess to crime stats from colleges and universities around the country, are available at www.signal88.com/campuscrimeprevention.aspx. According to Signal 88's Loos, electronics are the most commonly stolen property on college campuses. From a smaller device like a cell phone to larger items such as flat-screen televisions, students are putting themselves at risk by bringing expensive gadgets to their on-campus experience. While keeping up with the latest technology may be part of today's youth culture, protecting these valuables is part of the responsibility that comes with ownership. "Crimes of opportunity are a threat to college students who live on campus," said Loos. "If you leave the door to your residence hall room unlocked, you're giving a thief the opportunity to strike. Even if you're only going down the hall to use the restroom or brush your teeth, a few minutes is all it takes for someone who has been watch-ing your room steal something of value. "Car doors are a similar scenario," Loos said. "If you leave your iPod or computer in the passenger seat or on the console but forget to lock the doors, you're providing a thief with the perfect opportunity to steal."

In addition, with many young people managing every-thing from their schedules to their bank accounts through mobile devices, the risk for a more significant crime can be serious - even if only a relatively minor theft has oc-curred. "Having expensive electronics such as cell phones, tab-lets and laptop computers is only the beginning," said Toni Kosir, owner of the Signal 88 office serving Tulsa. "If your son or daughter is one of millions of people who bank electronically or keep account information handy at the touch of an app, he or she could be unintentionally putting themselves at risk for becoming victim of a far more serious crime." The Campus Crime Prevention program is available to help parents emphasize the importance of diligent secu-rity practices to college students. For knowledge of the types of crimes that have been committed at or in the vicinity of a particular college or university, websites such as www.crimereports.com provide a detailed report on criminal activity in the area. Parents should also encourage their son or daughter to find out if their campus offers barcode or serial number tracking of electronic devices. At a minimum, students should log serial numbers themselves; doing so will allow for easier tracking if a theft occurs. Also, consider renters insurance for college students. Many personal belong-ings may not be covered by a homeowners' policy, and purchasing additional coverage to protect students' pos-sessions could save money in the event of an incident. In addition, campus facilities are required to maintain a public log of all crimes reported to them. The log is re-quired to have the most recent 60 days' worth of infor-mation. Information in the log older than 60 days must be made available within two business days. "While college may traditionally be a carefree time, it's not an excuse to take personal security lightly," said Kosir. "We want to do our part to make sure students aren't putting their stuff - or worse, themselves - at un-necessary risk." The Campus Crime Prevention program will be featured in more than 70 communities around the country via the Signal 88 Security franchise network. For additional in-formation about Signal 88 Security, visit www.signal88.com.

COMMON SENSE SOLUTIONS TO CAMPUS CRIME Threat of campus thefts causes Tulsa parents concern over students' possessions

Tulsa Apartment Association’s Tulsa Apartment Association’s

Oklahoma Oklahoma Landlord & Tenant Act Landlord & Tenant Act

SeminarSeminar Wednesday, September 26th

1:00 - 4:00pm

Frossard Auditorium Hardesty Library

(8316 E. 93rd Street)

Presented By Lyn Goss of LynCo, Inc. &

Mark Dixon of Works & Lentz Attorneys at Law

FREE Seminar for TAA Members!

The Oklahoma Landlord & Tenant Act is the law governing the landlord and tenant relationship in Oklahoma. Whether you

are new to the apartment industry, or a veteran, you can benefit by attending this seminar. This year we will also cover the

implications the new “open carry” law will have for our apartment communities.

Seating is Limited. Register by Monday, September 24th. Register online by going to www.tinyurl.com/OKLTA2012

Tulsa Apartment Association’s

Products & Services Guide

Products & Services Guide Accounts Receivable Specialist

M.A.R.S., Inc………...……………918-748-8444

Advertising Apartment Finder…...….…....…...918-639-0468 Apartment Guide……….…..…..…918-307-8972 Apartments.com……….…....…….918-488-1967 ForRent.com……………………....747-351-7349 Hawkins Digital Media…..…......…918-770-7780 MyNewPlace.com………..…..…...800-689-5388

Advertising Specialties/ Promotional Items Apartment Finder…………..……..918-639-0468 Arcadia Printing………………...…918-622-1875 20/20 Sign Design………..………918-827-7522

Air Conditioning/ Heating Supplies HD Supply……..…...................….800-431-3000 Maintenance Supply HQ…………918-407-2078 Palmer Supply…...………………..918-622-4631 Wilmar…………………………......918-304-0629

Air Duct Cleaning Accent Carpet Cleaning & Rest...918-286-8510 Barbee’s Heat & Air……......…….918-341-4983 OMNI Carpet & Tile Cleaning…...918-477-9332

Alarm Systems Techsico Enterprise Solutions…..918-585-2347

Animal Control B-GONE Wildlife Specialist……...918-241-2677

Apartment Marketing Apartment Finder…………..…..…918-639-0468 Apartment Guide………….…....…918-307-8972 Apartments.com………….….……918-488-1967 Apt Search by CORT……..………918-663-7290 ForRent.com……………………....747-351-7349 MyNewPlace.com…………...…...800-689-5388

Appliance Sales/Parts Appliance Warehouse…….……...800-693-4343 Ferguson Enterprises………….....918-628-1500 Maintenance Supply HQ…………918-407-2078 Metro Appliances & More………..918-622-7692

Asphalt Paving Rainproof Roofing....……….….....918-439-1942

Attorneys Fontanez Law Firm, PLC….……..918-894-4415 Mark Dixon……………………..….918-582-3191

Audio/Visual Services Hawkins Digital Media……………918-770-7780

Auto Insurance

Novara Insurance Agency…..…...918-810-8200

Bathtub & Countertop Restoration Surface Restoration………….…...866-522-1908

Bed Bug Removal/Treatment Arrow Exterminators……………...918-258-9669 Complete Pest Control…………...918-585-8816 West Termite & Pest Mgmt……...918-446-0474

Biohazard/Crime Cleanup Apex BioClean……………….……918-232-5721 Baytek Solutions of OK…………..918-497-9673 PCC Cleaning & Restoration…….918-641-1111

Blinds Classic Blind Limited…………..….800-961-9867

Cabinets Silex Interiors.…………………......918-836-5454

Cable & Phone Services Cox Communications.…………....918-286-4568 Windstream Communications…...918-455-3403

Carpet & Floor Covering Sales/Installation C&B Carpets & Services………...918-250-3000 Rasa Floors……………………..…918-622-6666 Sherwin-Williams……….…...…....918-439-1247 Tuff Flooring……………...………..918-585-2702 Vanco Flooring……………....…....918-270-9903

Carpet Cleaning/Restoration Accent Carpet Cleaning & Rest...918-286-8510 OMNI Carpet & Tile Cleaning…..918-477-9332

Chiropractic Clinic Health Source of Tulsa……….….918-398-4273

Cleaning Services 4 Seasons Cleaning………...……918-282-2580 Jani-King of Tulsa ……...………..918-627-4475

Collection Services M.A.R.S., Inc………………..….....918-748-8444

Communications Cox Communications………….....918-286-4568 Windstream Communications…..918-455-3403

Concrete/Paving Empire Ranch Construction……..918-519-2184 Professional Grounds Management Corporation………………...……918-948-0849 Norman Construction……….……918-447-3047

Concrete Slab Lifting URETEK ICR……………..…….…918-250-0205

Construction/Rehab Above It All Roofing & Const …...918-398-6595 Blackmon Mooring………….…….918-606-8459 Mayfield Enterprises………..….…918-451-1425 MP Hall Construction……….….…918-607-3072 Norman Construction……….……918-447-3047

Corporate Housing National Corporate Housing…..…918-742-3500

Countertops Silex Interiors.…………………......918-836-5454

Credit Check & Reporting AmRent………….……….………..405-694-0994 CoreLogic SafeRent...……….…..972-612-2420

Criminal Background Checks AmRent…………….…..…...……..405-694-0994

Disaster Restoration Above It All Roofing & Const …...918-398-6595 Blackmon Mooring………….…….918-606-8459 Burggraf Services………………...918-584-3737 ESPO Fire & Water Rest…….......918-664-3373 Reset Restoration…………….…..918-260-4708 TRC Disaster Solutions................918-585-1990

Drywall Repair Turnover Painters…………...…...918-619-9340

Employee Benefits ADP TotalSource………………...918-810-8120

Employee Training Shoppers, Inc……………………..918-251-0154

Fire & Water Restoration Accent Carpet Cleaning & Rest…918-286-8510 Blackmon Mooring………….…….918-606-8459 Burggraf Services………………...918-584-3737 ESPO Fire & Water Rest.............918-664-3373 Mayfield Enterprises...……….…..918-853-5000 Reset Restoration………………..918-260-4708 TRC Disaster Solutions..……......918-585-1990

Foundation Repair URETEK ICR……………...….…..918-250-0205

Furnished Housing National Corporate Housing……..918-742-3500

Furniture Rental & Sales CORT……….………………..……918-663-7290

Gate & Fence Repair Norman Construction……….……918-447-3047

General Contractor Decor Construction…….………...918-382-7663 MP Hall Construction………….…918-607-3072

General Maintenance MP Hall Construction…………..…918-607-3072

Golf Carts The Buggy Station…………..…...918-521-4001

Graphic Design Oakwood Graphics…………..…...918-379-0993 20/20 Sign Design……………..…918-827-7522

Guttering B-GONE Wildlife Specialist…...…918-241-2677 Rain Flow Systems……………….918-833-1952 Rainproof Roofing..…...……….....918-439-1942

Health & Wellness HealthSource of Tulsa…………...918-398-4273

Heat & AC Distributor Atkinson Supply…………..………918-663-2165 Palmer Supply…………...…….....918-622-4631

Heat & AC Installation Barbee’s Heat & Air………………918-341-4983

Heat & AC Service Barbee’s Heat & Air………………918-341-4983 CLEAResult……………………….918-361-5882

Holiday Lighting Roofscapes Exteriors…..………..918-364-7663

Human Resource Management ADP TotalSource………………...918-810-8120

Insurance

CFR, Inc…..…………….……...….918-747-8631 JMR/PFP Insurance……………...479-785-2912 Novara Insurance Agency…..…...918-810-8200

Internet Listing Services Apartment Guide………...……..…918-307-8972 Apartments.com…………..………918-488-1967 CORT.com………………...………918-663-7290 ForRent.com……………………....747-351-7349 MyNewPlace.com………...……...800-689-5388

Internet Service Provider Cox Communications………….…918-286-4568 Windstream Communications…..918-455-3403

Janitorial Services 4 Seasons Cleaning…………...…918-282-2580 Jani-King of Tulsa ……………..…918-627-4475

Laundry Equipment Appliance Warehouse…………....800-693-4343 Coinmach………...…………...…..918-622-4600 MacGray Services………………..918-969-2453 Metro Appliances & More………..918-622-7692

Lawn & Landscape Service A Sharp Cut Lawn Services……...918-296-9273 Cannon Todd Enterprises………..918-810-9318 Lawns By Nature..………...…...…918-250-1090 PGMC…………………...…………918-948-0849 Rain Flow Systems……………….918-833-1952 Roark Landscaping…………...….918-294-3222 Triple C Services…….………..….918-629-0835 U.S. Lawns…………………..…….918-851-8285

Leak Detection American Leak Detection………..918-298-5325

Legal Services Fontanez Law Firm, PLC………..918-894-4415 Mark Dixon….…….………......….918-582-3191

Lighting Sales Ferguson Enterprises…………....918-628-1500

Maintenance/Cleaning Supplies Atkinson Supply……………....…..918-663-2165 HD Supply………………….……...800-431-3000 Maintenance Supply HQ………....918-407-2078 Wilmar………………………...…...918-304-0629

Market Analysis Research America…………......…918-481-8882

Market Survey MarketSurveyTools.com….......…866-491-7500

Massage Therapy Health Source of Tulsa…………..918-663-2165

Meth Lab Cleanup/Testing Apex BioClean…………………….918-232-5721 Baytek Solutions of OK…………..918-497-9673 PCC Cleaning & Restoration…….918-641-1111

Moving Services Moving Solutions……………..…..918-254-9888

Mystery (Secret) Shopper Shoppers, Inc……………………..918-251-0154

Paint Manufacturing & Supplies H-I-S Paint Manufacturing Co.…..800-553-2077 Kelly-Moore Paint…………….…..918-619-9340 Sherwin-Williams………………....918-628-1234

Painting Contractors All Nation Renovation …………...713-783-9800 H-I-S Paint Manufacturing Co…...800-553-2077 Kelly-Moore Paint………………...918-619-9340 Mayfield Enterprises……...……...918-451-1425 Tulsa Premier Painting ………….918-833-1952 Turnover Painters……………......918-619-9340

Payroll Services ADP TotalSource………………...918-810-8120

Pest Control Arrow Exterminators……………...918-258-9669 Bug Zappers Pest Control……….405-922-5268 Complete Pest Control….……..…918-585-8816 Triple C Services………………….918-629-0835 West Termite & Pest Mgmt……...918-446-0474

Plumbing American Leak Detection………..918-298-5325

Plumbing Supplies Atkinson Supply…………...…...…918-663-2165 Empire Plumbing Supply………...918-492-0110 Ferguson Enterprises…….….…...918-628-1500 HD Supply……..…...................….800-431-3000 Palmer Supply……………...……..918-622-4631 Wilmar……………...……………...918-304-0629

Pool & Spa Repair American Leak Detection………..918-298-5325

Pre-Acquisition & Property Performance Analysis

Comm. Property Research Corp..918-481-8882

Pressure Washing Central States Pressure Wash….918-820-0739 Triple C Services………………….918-629-0835

Printing Arcadia Printing………………..….918-622-1875 Oakwood Graphics…………...…..918-379-0993

Property Research Research America………...……..918-481-8882 Shoppers, Inc……………………..918-251-0154

Recycling Service American Waste Control…………918-446-0023 Valet Waste………………………..817-798-2103

Remodeling Turnover Painters………………...918-619-9340

Renter’s Insurance

Novara Insurance Agency…..…...918-810-8200

Resident Screening AmRent …….………….…...……..405-694-0994 CoreLogic SafeRent…….………..972-612-2420

Resurfacing & Repair Surface Restoration………….......866-522-1908

Retaining Walls PGMC……………………….…..…918-948-0849

Roof Inspections Decor Construction…….………...918-382-7663 Perfection Roofing………………..918-665-6747 Rainproof Roofing………....……..918-439-1942

Roof Installation & Repair Above It All Roofing & Const …...918-398-6595 CPR of Tulsa……………………...918-369-6245 Decor Construction…….………...918-382-7663 Perfection Roofing………………..918-665-6747 Rainproof Roofing………....……..918-439-1942 Red River Roofing………..…....…918-270-2888 Roofscapes Exteriors…..…….…..918-364-7663 Saratoga Roofing…………….......918-995-7258 Wilco Guttering……...…….......….918-664-8984

Sales-Multifamily Specialist First Commercial Real Estate…...918-495-1551

Security First Response Emergency Serv..214-770-9159 Signal 88 Security………..….……405-728-8088

Slab Lifting URETEK ICR……………..…….…918-250-0205

Siding James Hardie Building Products..800-426-4051 Red River Roofing……………..…918-270-2888 Roofscapes Exteriors…...…….....918-364-7663

Signs Arcadia Printing…………....…..…918-622-1875 Oakwood Graphics……..………..918-379-0993 20/20 Sign Design……..…………918-827-7522

Snow Removal A Sharp Cut Lawn Services……..918-296-9273 Cannon Todd Enterprises………..918-810-9318 Empire Ranch Construction……..918-519-2184 Lawns By Nature..…………......…918-250-1090 PGMC…………………...…………918-948-0849 U.S. Lawns…………………….…..918-851-8285

Storage Services Moving Solutions……………..…..918-254-9888

Telephone Systems Techsico Enterprise Solutions…..918-585-2347

Temporary Housing National Corporate Housing…..…918-742-3500

Termite Inspections/Treatment Arrow Exterminators……………...918-258-9669 Bug Zappers Pest Control……….405-922-5268 Complete Pest Control…………...918-585-8816 West Termite & Pest Mgmt……...918-446-0474

Tile C&B Carpets & Services……..….918-250-3000 Rasa Floors.……………………....918-622-6666 Sherwin-Williams…..……………..918-439-1247 Tuff Flooring……...……...………..918-585-2702 Vanco Flooring…………….….…..918-270-9903

Towing Storey Wrecker……………......….918-585-5571

Transportation Services Moving Solutions……………..…..918-254-9888

Tree Service Lawns By Nature..……………..…918-250-1090

Utilities Public Service Co. of OK……...…918-599-2656

Video Production Services Hawkins Digital Media…………....918-770-7780

Waste Service American Waste Control…………918-446-0023 Valet Waste………………………..817-798-2103

Water Extraction Burggraf Services………………...918-584-3737 ESPO Fire & Water Rest.............918-664-3373 OMNI Carpet & Tile Cleaning…..918-477-9332 TRC Disaster Solutions……….....918-585-1990

Wildlife Removal Bug Zappers Pest Control……….405-922-5268

September 5th

: Supplier Council

11:30am Location: TBD

September 18

th:

Luncheon Meeting Topic: Reflections &

Tips for Success in the Apartment Industry

Speaker: John Miller, Exec. VP of Mgmt

Operations for Case & Associates

11:30am Hilton Hotel

(81st & Lewis, Tulsa)

September 25

th

Board of Directors Meeting 11:30am

September 26th

: OK Landlord &

Tenant Act Seminar FREE for Members!

1:00-4:00pm Hardesty Library

(8316 E. 93rd St., Tulsa)

SEPTEMBER 2012

Sun Mon Tue Wed Thu Fri Sat

2 3 4 5 Supplier Council

6 7 8

9 10 11 12 13 14 15

16 17 18 Luncheon Meeting

19 20 21 22

23 24 25

Board Meeting

26 OKLTA Seminar

27 28 29

30 1

October 3rd

: Supplier Council

11:30am Location: Fuddruckers

October 16

th:

Communication Seminar

Speaker: Mark Cukro

8:00-11:00am Crowne Plaza Hotel (81st & Lewis, Tulsa

Luncheon Meeting

Topic: How to Find,

Keep & Maintain an Excellent Service Team

Speaker: Mark Cukro 11:30am

Crowne Plaza Hotel (81st & Lewis, Tulsa)

October 18

th:

Electrical Trouble-shooting & Funda-mentals Seminar

Speaker: Mark Cukro

9:00am-12:00pm

October 26

th

Board of Directors Retreat

OCTOBER 2012

Sun Mon Tue Wed Thu Fri Sat

1 2 3 Supplier Council

4 5 6

7 8 9 10 11 12 13

14 15 16 Seminar &

Luncheon

17 18 Electrical Seminar

19 20

21 22 23 24 25 26 Board

Retreat

27

28 29 30 31

Halloween

Locate hidden leaks in water, drain & sewer

pipes under slab floors, underground, asphalt &

behind walls

Locate hidden leaks in pools, spas & fountains

Hydrostatic test drain pipes/pressure test pota-

ble water pipes

Locate structural leaks in buildings using ther-

mal imaging instruments

Video inspections/line locating

Trenchless and conventional replacement of

sewer and drain pipes

Complete plumbing service and pool repair

FOR SERVICE CALL 918-298-5325 OR

888-571-5325(LEAK)

5810 E. Skelly Dr., Suite 200 Tulsa, OK 74135

918.748.8444 Phone 918.748.8492 Fax

[email protected] www.marscollect.com

www.naahq.org/education

Is your contact information correct?

If not, please call the TAA office at

918-747-6217 to get it updated.

TULSA APARTMENT ASSOCIATION 6855 SOUTH CANTON AVENUE

TULSA, OKLAHOMA 74136

taa september 2012 newsletter

Documents