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T

MOVIDRIVE® ,MOVITRAC® , MOVIDYN®

Manual

Remote Diagnostic System

Edition 06/200009

17 9

712

/ 062

000

2 Remote Diagnostic System

Important Notes

• Read through this manual carefully before you commence installation and startup of theremote diagnostic system.This manual assumes that the user has access to and is familiar with the documentation onthe inverter systems and the modem.

• Bear in mind that you can use the remote diagnostic system to set parameters anddownload software from remote sources. This means you can influence how the inverterbehaves. Make sure that qualified personnel are on hand to observe the behavior of thesystem and actuate the emergency off if required.

• You can use the control software to activate the inverter directly, for example in manualmode. For safety reasons, we recommend avoiding the use of direct activation via theremote diagnostic system.

• Safety notes:Always follow the safety and warning instructions contained in this manual!Safety notes are marked as follows:

Electrical hazard, e.g. during live working.

Mechanical hazard, e.g. when working on hoists.

Important instructions for safe and fault-free operation of the driven machine/system, e.g. pre-setting before startup.

• In this manual, cross references are marked with a þ�, e.g.:(→ Sec. X.X) means: Further information can be found in section X.X of this manual.

• A requirement of fault-free operation and fulfillment of any rights to claim under guarantee isthat this information is observed.

• It is essential to follow the modem operating instructions!

• Installation and startup only by trained personnel observing applicable accident prevention regulations and operating instructions!

Contents

Remote Diagnostic System 3

1 System Description.....................................................................................41.1 Application fields ............................................................................................................. 4

2 Project Planning ........................................................................................52.1 Pre-requisites .................................................................................................................. 5

3 Installation...............................................................................................63.1 Scope of delivery ............................................................................................................. 63.2 Modem on the PC side..................................................................................................... 73.3 Software on the PC ..........................................................................................................83.4 Modem on the inverter side ............................................................................................. 9

3.4.1 Connection with USS21A option ...................................................................... 93.4.2 Connection with UWS11A option ..................................................................... 93.4.3 Connection with AIO11A option ..................................................................... 103.4.4 Connecting several inverters with UWS11A option ........................................ 10

4 Startup.................................................................................................. 114.1 General information ....................................................................................................... 114.2 Preliminary work............................................................................................................114.3 Remote diagnostic system startup................................................................................. 12

5 Operation and Servicing ............................................................................. 155.1 Starting the remote diagnostic system .......................................................................... 155.2 Operation and fault messages........................................................................................ 18


1 System Description

1 System Description

1.1 Application fields

The remote diagnostic system enables you to operate SEW inverters without being present at theactual location. Consequently, a specialist at a remote location can assist in startup, analyzemessages or perform diagnosis and process analysis.

• Remote diagnosis during startup

– You can set individual parameters from a remote location or download complete parametersets and application programs (IPOS programs) into the inverter.

– You can view individual process values (e.g. capacity utilization, temperature, speed orcurrent) or record these process values using Scope. In this way, you can ascertain thecontrol response of the drive.

• Remote diagnosis with the system in operation

– You can record and evaluate the most important inverter parameters from a remote location.– You can add new program functions online in a very simple procedure.

– You can pick up infrequent system faults.

– Quick diagnosis is possible in case of a fault by transmitting the inverter process data online.This process allows a reduction in response times.

– It is possible to check the availability of the system and the capacity utilization of the drivesfrom a remote location.

– Data transfers can be accomplished very easily, for example uploading a new IPOS program.

The remote diagnostic system offers the following advantages in these applications:• User-friendly user interface

• Direct access to the user interface of the inverter

• No programming experience required.• It doesn’t take long to get to know the system


Project Planning 2

2 Project Planning

2.1 Pre-requisites

• PC requirements

– Windows® 95, Windows® 98 or Windows NT® 4.0 operating system.

– SEW remote diagnostic system package (modem with accessories)– Analog telephone connection according to European standard. Use a commercially available

telephone adapter if you have an ISDN connection.– 24 VDC voltage supply for the modem, current consumption max. 100 mA.

• Software– For MOVIDRIVE® MD_60A and MOVIDRIVE® compact: MOVITOOLS software version 2.21 or

later.– For MOVITRAC® 31C: MC_SHELL software version 2.90 or later and MC_SCOPE process data

visualization software version 1.11 or later.– For MOVIDYN® MD_SHELL software version 1.90 or later and MD_SCOPE process data

visualization software version 2.30 or later.– MT_DIAL remote diagnostic system software.

• Inverter requirements– For MOVIDRIVE® , MOVIDRIVE® compact, MOVITRAC® 31C, MOVIDYN® MKS51A/MPR51A

→ Serial interface option type USS21A– For MOVIDYN® MPB51A

→ Interface adapter option type UWS11A (RS-485 to RS-232) on the RS-485 interface of theinverter. The standard RS-232 interface must not be used.

– For MOVIDYN® MAS51A→ Input/output functions option type AIO11A

– SEW remote diagnostic system package (modem with accessories)– Analog telephone connection according to European standard. Use a commercially available

telephone adapter if you have an ISDN connection.– 24 VDC voltage supply for the modem, current consumption max. 100 mA.


3 Installation

3 Installation

3.1 Scope of delivery

The SEW remote diagnostic system package (part number 823 614 3) contains:

– 1 modem, from ke, type Logem LGH 28.8D1 with 4.13D firmware or later

– 1 adapter, sub D 25-pin plug to 9-pin socket– 1 adapter, sub D 25-pin plug to 25-pin plug

– 1 connection cable, PC to modem (sub D 25-pin socket to 25-pin plug)

– 1 connection cable, modem to inverter(null modem cable, sub D 25-pin socket to 9-pin plug)

– 1 connection cable, modem to TAE socket (RJ12 – TAE-N coding)– MT_DIAL remote diagnostic system software

– Modem operating instructions

– SEW remote diagnostic system manual

Modem design:

1 Display LEDsD1: Status of interface line D1/TxDD2: Status of interface line D2/RxDS1: Status of interface line S1/DTRM2: Status of interface line M2/CTSLB: Line interface connectionM5: Status of interface line M5/DCD

2 RS-232 connection, 25-pin sub D socket

3 RJ12 socket

4 Voltage supply GND connection5 Voltage supply +24 V connection

(UN = 24 VDC ±20 %, Imax = 100 mA)6 Reset button

03426AXXFig. 1: Design of LGH 28.8D1 modem

D1S1LB

D2M2M5

LOGEMLGH 28.8D1

®

V.24/V.28

L+

M

Da/Te

12

3

4

5

6


Installation 3

3.2 Modem on the PC side

Connect the modem to the PC as shown in the following figure:

03427AXX* Serial connection cable, sub D 25-pin to 25-pin; if necessary with adapter, 25-pin to 9-pin on the PC side.

Fig. 2: Connecting the modem to the PC

Install the modem via Control Panel on your PC. Proceed as follows to do this:

1. Select Control Panel and Modems.2. The modem type “ke LOGEM 914V.32bis, 928V.34” must be listed in the box in the General

tab. If it is not, click “Add...” to install this modem type.3. Set the dialing properties.

03440AENFig. 3: Setting dialing properties

D1S1LB

D2M2M5

LOGEMLGH 28.8D1

®

V.24/V.28

L+

M

Da/Te

TAE-NCOM 1...4*

+24 V

GND


3 Installation

3.3 Software on the PC

1. Install you modem using the Control Panel of your PC (→ page 7).2. Install the following software:

– For MOVIDRIVE® MD_60A and MOVIDRIVE® compact: MOVITOOLS software version 2.21or later.

– For MOVITRAC® 31C: MC_SHELL software version 2.90 or later and MC_SCOPE processdata visualization software version 1.11 or later.

– For MOVIDYN® : MD_SHELL software version 1.90 or later and MD_SCOPE process datavisualization software version 2.30 or later.

3. Install the MT_DIAL remote diagnostic system software. Proceed as follows to do this:– Insert the MT_DIAL CD into the CD ROM drive of your PC.– Select “Start/Run...”.

– Type “{Drive letter of your CD drive}:setup” and press the Enter key.

– The MT_DIAL setup menu appears. Follow the instructions of the installation wizard.


Installation 3

3.4 Modem on the inverter side

3.4.1 Connection with USS21A option

The modem is connected to the RS-232 port of the USS21A option using the null modem cable:

03428AXXFig. 4: Connecting the modem to the USS21A

3.4.2 Connection with UWS11A option

The modem is connected to the RS-232 port of the UWS11A option using the null modem cable.The RS-485 port of the UWS11A option is connected to the RS-485 port of the inverter. Whendoing this, refer to the appropriate installation instructions in the operating instructions of theinverter and the Addendum to the Operating Instructions “Interface Adapter UWS11A.”

03614AXXFig. 5: Connecting the modem to the UWS11A

RS232

RS4850V5 - +

D1

S1

LB

D2

M2

M5

LOGEMLGH 28.8D1

®

V.24/V.28

L+

M

Da/Te

TAE-N +24 V

GND

USS21A

23

23

D1

S1

LB

D2

M2

M5

LOGEMLGH 28.8D1

®

V.24/V.28

L+

M

Da/Te

TAE-N +24 V

GND

23

23

12345

24V

RS+RS-

⊥

⊥

12345

X1: R

S-48

5X2

: RS-

232

UWS


3 Installation

3.4.3 Connection with AIO11A option

The modem is connected to the RS-232 port of the AIO11A option using the null modem cable:

03616AXXFig. 6: Connecting the modem to the AIO11A

3.4.4 Connecting several inverters with UWS11A option

More than one inverter can be connected to the RS-485 port of the UWS11A. When doing this,refer to the appropriate installation instructions in the operating instructions of the inverter and theAddendum to the Operating Instructions “Interface Adapter UWS11A.”

In this case, “point-to-point connection” must not be set in the software. You have to set a differentRS-485 address for each inverter involved. This enables the software to address the invertersusing their RS-485 address:

03617AXXFig. 7: Connecting several inverters using UWS11A

D1

S1

LB

D2

M2

M5

LOGEMLGH 28.8D1

®

V.24/V.28

L+

M

Da/Te

TAE-N +24 V

GND

23

23

X 11

21

AIO11A

D1

S1

LB

D2

M2

M5

LOGEMLGH 28.8D1

®

V.24/V.28

L+

M

Da/Te

TAE-N +24 V

GND

23

23

12345

RS+RS-

12345

X1: R

S-48

5X2

: RS-

232

UWS

RS-485 RS-485 RS-485

MOVIDRIVE , MOVITRAC , MOVIDYN® ® ®

Adr. 1 Adr. 2 Adr. n


Startup 4

4 Startup

4.1 General information

The remote diagnostic system must be installed correctly in order for startup to be successful.Check the installation with reference to the operating instructions for the inverter and theinformation provided in this manual (→ Sec. 3, page 6).

4.2 Preliminary work

• On the modem on the inverter side, set the DIP switches as shown in the following figure:

03632AXXFig. 8: Setting the DIP switches correctly on the inverter modem

Leave the DIP switches of the modem on the PC side in their factory settings.

• Prior to startup, reset the modems (on the PC and inverter sides). Proceed as follows:

1. Switch off the 24 VDC power supply to the modem.2. Use a pointed object such as a ball point pen or a pencil to press and hold the reset button.

03439AXXFig. 9: Pressing the reset button

3. Switch the 24 VDC supply back on while holding the reset button pressed.4. Hold the reset button pressed until only the “M2” LED remains lit after the “LB” LED has

flashed several times.

D1S1LB

D2M2M5

LOGEMLGH 28.8D1

®

V.24/V.28

L+

M

Da/Te


4 Startup

4.3 Remote diagnostic system startup

1. Make sure the 24 VDC supply to the modem on the inverter side is switched on and that the modem is connected to the telephone system.

2. Start the MT_DIAL remote diagnostic system software and click “Start”. The modem type and COM port must be displayed correctly. LED S1 on the modem lights up in addition to M2.

03441AENFig. 10: MT_DIAL startup window

3. Click “Next” and then set with which inverter type you are using the remote diagnostic system.

03443AENFig. 11: Setting the inverter type


Startup 4

4. Click “Next” and enter the dialup number of the inverter’s modem. In addition, you have to select what you want to do: “Dial”, “Call Back” or “Remote Configuration”. You have to select “Remote Configuration” at the initial startup since this configures the modem on the inverter side.

03445AENFig. 12: Entering the phone number

“Dial”: Dial the inverter modem directly in order to set the parameters of the inverter or tomonitor it.“Call Back”: The inverter modem calls back in order to set the parameters of the inverter or tomonitor it. In contrast to “Dial”, the call is initiated from the machine end and charged to it.“Remote Configuration”: Remote configuration must be performed once at the beginning. Thisdefines the transfer protocol, password and call back number.

5. “Remote Configuration”: Click “Next”, enter the dialup number of the PC modem as the call back number and enter a password. The system prompts you to enter the password when a connection is subsequently established.

03447AENFig. 13: Entering the call back number and password


4 Startup

6. Click “Next”, MT_DIAL displays the dialup number of the inverter’s modem and the password. Click “Dial” if the information is correct. Click “<Back” to correct the information.

7. The remote configuration process is started if you click “Dial.” MT_DIAL displays the status of remote configuration.

8. Click “OK” when the remote configuration is complete.

03448AENFig. 14: Remote configuration completed successfully

9. Startup has finished; the MT_DIAL startup window appears. You can now re-establish the connection by clicking “Start” in order to perform a remote diagnosis.


Operation and Servicing 5

5 Operation and Servicing

5.1 Starting the remote diagnostic system

1. Startup and remote configuration of the inverter modem must have been completed successfully (see ”Remote diagnostic system startup” on page 12).

2. Make sure that the inverter on the machine side is switched on.3. Start MT_DIAL and click “Start”.4. The modem type and COM port are displayed. Click “Next” if the information is correct.5. Select the inverter type and click “Next”.6. Enter the phone number of the inverter modem and click “Dial”.

03453AENFig. 15: Dialing the inverter modem

7. MT_DIAL displays the connection data. Click “Dial” to establish the connection.



8. MT_DIAL displays that the connection has been established correctly. Depending on the type of inverter, you can now select and start the corresponding software for remote diagnosis.

03449AENFig. 16: Selecting and starting the software for the inverter

9. If MT_DIAL is unable to locate the software with “Run”, click “Browse” and look for the corresponding file.

03450AENFig. 17: Searching for a file

10. Click “Run” to start the software.



11. You can now use the software for remote diagnosis.

03505AENFig. 18: Starting the software and performing remote diagnosis

Use the status window to check whether the inverter is ready:

03618AENFig. 19: MOVITOOLS status window

Important:

You can use the remote diagnostic system to set inverter parameters and edit IPOS programs. Thisinfluences how the inverter behaves. Have qualified personnel check the machine to make sure thatthe required safety precautions have been taken. Also make sure that the machine can be stoppedimmediately using the emergency off equipment.

12. Exit the inverter software before hanging up.



5.2 Operation and fault messages

The following messages can appear when you work with MT_DIAL:

03556AENInstall the modem using your operating system’s Control Panel.

03619AENCheck the voltage supply to the PC modem and the RS-232 connection between the modem andthe PC.

03554AENAnother program is accessing the same COM port. Shut down that program and restart MT_DIAL.



03555AENThe software is not installed or MT_DIAL is unable to find it. Install the software and click “Browse”to set the correct path.

03557AEN• The inverter has no voltage. Switch on the supply voltage of the inverter and re-establish the

connection.

• The connection between the modem and the inverter is faulty. Make sure that the inverter and the modem are connected together correctly using a null modem cable (pins 2 and 3 swapped over).

• No remote configuration has been performed yet. First perform a remote configuration and then re-establish the connection.

• Remote configuration was performed for the wrong inverter type. Perform a remote configuration for the correct inverter type and then re-establish the connection.

03640AENYou have tried to hang up without first exiting the inverter software. Exit the software and thenhang up.

SEW-EURODRIVE right around the globe isyour competent partner in matters of power

transmission with manufacturing and assem-bly plants in most major industrial countries.

We are available, wherever you need us.Worldwide.

SEW-EURODRIVE GmbH & Co · P.O.Box 30 23 · D-76642 Bruchsal/GermanyTel. +49-7251-75-0 · Fax +49-7251-75-19 70 · Telex 7 822 391http://www.SEW-EURODRIVE.com · [email protected]

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