systech c o r p o r a t i o n networking your peripherals

SYSTECHC O R P O R A T I O NC O R P O R A T I O N

Networking Your PeripheralsNetworking Your Peripherals

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Systech CorporationSystech CorporationProduct Line IntroductionProduct Line Introduction

Don Armerding

Vice President

Software Development and Support

Agenda

• Overview

• Product Families

• Applications

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Product OverviewPort Server FamiliesProduct Overview

Port Server FamiliesPrimary Function:

Connect Serial Devices (printers, scales, time clocks, scanners, terminals, …)To a Host ComputerThrough the Network

Secondary Functions:- Dial/WAN Connections- Routing

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Primary Function:Connect Legacy Dial Devices (POS Terminals, Check readers, ATMs, etc)To a Payment ProcessorThrough the Internet or a Private Network

Product OverviewPayment Gateway Families

Product OverviewPayment Gateway Families

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Key Features – NDSKey Features – NDS

- Add serial ports- Reduce wiring costs- Share peripherals/devices- Support distant devices

- anywhere your network reaches- No changes to your application software

- our serial ports look and act like local serial ports

- Easy to use- Support

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Key Features – Payment GatewaysKey Features – Payment Gateways

- Reduce transaction cost

- Cancel dedicated phone lines

- Make better use of (justify) broadband connection

- Reduce transaction time (sometimes)

- All with no change to the POS device(s)

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Product FamiliesProduct FamiliesNDS/1000 -

1-4 DB9 serial ports

RS232 or RS485/422

10BaseT or 10/100 BaseT

RCS/5000 – (coming – NDS/5000)

8-16 RJ-45 serial ports

RS232/485/422 (SW)

Built-in 10/100 switch

NDS/6000 -

2-4 DB9 serial ports

RS232/485/422 (SW)

Optional 10/100 switch

RCS/6000 – (coming – NDS/6000)

8 DB9 serial ports

RS232/485/422 (SW)

Built-in 10 BaseT hub (10/100 sw in NDS)

IPG/71xx and 75xx -

0-4 POTS (phone) ports

0-2 DCE/DTE RS232 DB25

Optional Modem port (dialbackup)

10/100

IPG/70xx -

1 POTS (phone) ports and/or

1 DCE-only RS232 DB25

10/100

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Common FeaturesCommon Features TCP/IP, 10BaseT or 10/100BaseT LEDs - unit status, network port(s), serial ports Reverse Telnet (telnet server) and NativeCOM Telnet client LPD Command Line* and Browser interfaces Login* Software selectable serial electrical interfaces

(RS232, RS485, RS422 – or DCE/DTE)* PPP*, SLIP*, DOD* Routing* Network Address Translation*

* Not on all families

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Differentiating FeaturesDifferentiating Features

Number of ports Port connector types POTS ports HUB/Switch Ports WAN option and Frame Relay Parallel port

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Product ComparisonProduct Comparison

NDS/1000 NDS/6000

RCS/5000 (NDS/50xx)

RCS/6000 (NDS/6008)

Number of Ports

1-2,4 2-4 8-16 8

Software Switchable Interfaces

No Yes Yes Yes

Port Connectors

DB9 DB9 RJ45 DB9

Ethernet Connections

LAN 10 or 10/100

BaseT

LAN 10/100 Opt. Switch

LAN 10/100 3 Switch

ports

LAN 10/100 3 Switch

ports WAN No No Optional on

RCS Optional on

RCS Parallel Port No No Yes (RCS)

No (NDS) Yes (RCS) No (NDS)

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What can they be used for?What can they be used for?

Windows COM Ports (with NativeCOM)

Unix Pseudo tty Ports (with rtn)

Remote Printer Ports (with LPD)

telnet Clients (access Unix or PICK servers)

Ethernet Multiplexer (connect serial ports across Ethernet)

Dial-In Server (similar to an ISP)

Dial-Out (similar to Dial Up Networking)

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SystechSystechApplication Focus in Key Market SectorsApplication Focus in Key Market Sectors

Basic Applications

• Software/shared peripherals• Back Office• WAN• Telecommunications

RetailRestaurantsGroceryConvenience Stores/ Gas Stations

IndustrialManufacturing AutomationProcess Control

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Local Office

Windows/Unix Server

Parallel Printer

SerialPrinter

Scanner

Low Cost Ethernet Low Cost Ethernet Back Office SolutionsBack Office Solutions

Ethernet TCP/IP

PC

Time Clock

Bar Code Printer

NDS or RCS/5000NDS or RCS/5000NDS or RCS/6000NDS or RCS/6000

PC

Data Terminal

Modem

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FRADFRAD

TA/NT1TA/NT1

FRADFRAD

TA/NT1TA/NT1

Home Office

UNIX Server

WindowsServer

PC

PC

Remote Site

Telco

56KB, T1/E1Frame Relay

ISDN

PPP

CSU/DSUCSU/DSU

CSU/DSUCSU/DSU

Eth

ern

et T

CP

/IP

PC

PC

PC

Low Cost, Flexible Wide Area AccessLow Cost, Flexible Wide Area Access

NDS or RCS/5000 NDS or RCS/5000 NDS or RCS/6000NDS or RCS/6000


ModemModem

Eth

ern

et T

CP

/IP

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Telecommunications ApplicationsTelecommunications ApplicationsLocal Equipment MonitoringLocal Equipment Monitoring

Home Office

Telco

PC

PC


Switches

Switches

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General Retail ApplicationsGeneral Retail Applications

Home Office

Telco

PC

Unix Server

POSRegister

POSRegister

Windows Server


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Shared LANShared LAN Access To Kitchen Printers, Kitchen Access To Kitchen Printers, Kitchen

Displays and Legacy EquipmentDisplays and Legacy Equipment


Ethernet TCP/IP

Time Clock

Windows/UNIXServer

RS-

232

Telxon /Symbol

RF Controller

POS POS POS

KitchenPrinter

KitchenDisplay

Oven

RS-422

BurgerFriesCola

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Grocery ApplicationsGrocery ApplicationsLAN Access and Protocol Conversion LAN Access and Protocol Conversion

For Legacy Scales, Clocks, RF ControllersFor Legacy Scales, Clocks, RF Controllers

Ethernet TCP/IP

HOBART

HOBART

TOLEDOTime Clock

MultivendorApplications

Windows/UNIXServer

RS-232

RS-422

RS-485

Telxon /Symbol

RS-

232

RF Controller


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Ethernet Connectivity, Routing, and Ethernet Connectivity, Routing, and Proprietary Proprietary

to TCP/IP Protocol Conversion to TCP/IP Protocol Conversion For Electronic PaymentFor Electronic Payment

NDS/6000NDS/6000Ethernet TCP/IP

Store LAN

VeriFone Terminals

IVI/CheckmateTerminals

PaymentPaymentNetworkNetwork

Windows/Unix Server

PaymentPaymentNetworkNetwork

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Multi-Lane Point of Sale Multi-Lane Point of Sale Peripheral ServerPeripheral Server

Ethernet TCP/IP

POS #1

POS #2

RS-232

Shared Money Order

RS-232


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Installed-Base POS Installed-Base POS Peripheral UpgradesPeripheral Upgrades

LAN-Attached Peripheral Connectivity to Installed Registers Eliminates Bus Slot Limitations Reduces Field Installation Costs and Complexity Optional Hub Feature Eliminates Need for Additional Ethernet Cabling To Lanes

New POSPeripherals

Ethernet TCP/IP

POS

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Ethernet Connectivity and TCP/IP Ethernet Connectivity and TCP/IP Protocol Conversion Protocol Conversion

For Electronic Payment and LoyaltyFor Electronic Payment and Loyalty

NDS/6000NDS/6000

Windows/UnixServer

Ethernet TCP/IP

Store LAN

Payment Controller

Customer Terminal

Customer Terminal

Customer Terminal

Customer Terminal

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Printer

Convenience Store Forecourt Convenience Store Forecourt Communications ServerCommunications Server

Windows/UnixServer


RS232

RS485

GilbarcoPump Controller

PAM-1000

RS232

Telco

VISA - JCP

Paypoints

RS232

RS232

Eth

ern

et T

CP

/IP

PC POS

Money Order

Tank Monitor

Car Wash

Gilbarco/Tokheim

Telco

RS232

Help Desk

POSApplication

TelcoAscendISDN

RS232

Modem

Modem

Hub

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Ethernet Connectivity Ethernet Connectivity For Legacy/New Tank MonitorsFor Legacy/New Tank Monitors

NDS/6000NDS/6000

Ethernet TCP/IP

Remote LAN

Fuel Tank

TelcoWindows/Unix

Server

Gas Tank Monitor

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Power Monitoring ApplicationPower Monitoring Application

Relays tomeasure/monitor

power

Server

Power Monitoring Application

Electrical Switch Gear

RS-485

Local Area Network

NDS/6000NDS/6000

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Dedicated Device SupportDedicated Device Support

Sc a le Sc a nne r Printe r C a rdRe a d e r

N DS

Se ria lSe ria l

Ethe rne t Hub /Switc h

Se ria l

N DS

Se ria l

Se rve r o rWo rksta tio n

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Brief Systech HistoryBrief Systech History

- Established in 1981- Privately held company- Headquartered in San Diego, CA- Supplier for large OEMs- Established reputation - 1,500,000 devices connected- Business: Serial communications

- Originally: Unix Multiport- Now: Windows/Unix Networked Serial Ports

- Market focus (not limited)- Retail/Commercial- Industrial

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DocumentationDocumentation

CD Contains all Documents

Startup Guide

Hardware Manuals

Specific to each model family

Cover cabling, LEDs, specifications

Administrator’s Guides - configuration and operation

RCS Family

NPS Family

NDS Family

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Host SoftwareHost Software Gives administrators access to our units Gives applications access to our ports Uses standard interfaces (COM, LPR, tty, etc) Systech Provides:

• NativeCOM (Windows)• rtn (Unix)• dtelnetd (Unix)• Port Server Utility (Windows)• r4000 maintenance utility (Windows, Unix)

Host OS Provides:• LPD• telnet, telnetd• DHCP/BOOTP• TFTP• Browser

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Onboard SoftwareOnboard Software

Boot Code (firmware)

- Self Test, BOOTP/DHCP, Firmware monitor

- Not on NPS or NDS family (BOOTP/DHCP in OS)

Operating Code

- All run time functionality

- May be compressed to fit in flash – if so, it takes ~20 secs to decompress

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Setting Up a UnitSetting Up a Unit

Assign an IP

Install and Setup Host Software

Set onboard settings (not necessary with NativeCOM)

Cabling

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Assigning An IP AddressAssigning An IP Address

NativeCOM (demo)

DHCP

BOOTP

Terminal

Adopt-An-IP (arp)

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Interfaces - NativeCOMInterfaces - NativeCOM

Main Screen

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Interfaces -NativeCOM (cont)Interfaces -NativeCOM (cont)

Add Port Server

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Interfaces -NativeCOM (cont)Interfaces -NativeCOM (cont)

Status Screen

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Interfaces -Command Line (RCS Only)Interfaces -Command Line (RCS Only)

Welcome to the SYSTECH RCS/4000 Remote Communication ServerPassword: (user)Session #1

Single-key Commands:

Other commands:--------------- ? help slip term admin ppp stty hangup rlogin telnet

Use BREAK or switch key to switch to next session

1/0>>adminPassword: (admin)[admin:1/1*]>>expert[expert:1/2*]>>

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Interfaces – Browser (NDS)Interfaces – Browser (NDS)

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Interfaces - Browser (RCS)Interfaces - Browser (RCS)

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Interfaces - Browser (NPS)Interfaces - Browser (NPS)

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Settings - BrowserSettings - Browser

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Settings - Command Line (RCS Only)Settings - Command Line (RCS Only)

[expert:1/2*]>>show port 1

Port : port1Baud Rate : 9600Inactivity Timeout : 0Character Size : 8Stopbits : 1Parity : noneSwitch character : <undef>Ignore dcd : yesPin1 definition : DCDInput Processing : xoffOutput Processing : xonModem Name : genericPort Owner : jakka - COM3Port Description :

Configuration(s) : rtelnet

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CablingCabling

Electrical Interfaces

RS232

• DCE (Data Communication Equip) - modems

• DTE (Data Termination Equipment) - terminals, printers, etc

(basically everything except a modem)

• DCE is designed to plug straight into a DTE

• To connect a DTE to a DTE, need a null modem

• Our devices are DTE (termination) devices

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CablingCabling

Electrical Interfaces

RS422 and RS485

• Electrically the same

• RS422 is point to point - usually 4 wire

• RS485 allows a bus - usually 2 wire

• Must be terminated at the receive end

• Termination is external, except on NPS/1000

• A bias is provided to put the bus in a known state if no device is driving it.

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CablesCables

Modem Signals (supported only under RS232)

DCD - Data Carrier Detect - detect device or connection RTS/CTS - Ready/Clear To Send - flow control DTR/DSR - Data Terminal/Set Ready - flow control RI - Ring Indicator - call indication

DCD is significant to us By default on RCS, DCD must be present to start service on a port By default on RCS, loss of DCD hangs up service on port Can be disabled by telling unit to ignore DCD This mode can be enabled on other products

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CablesCables

Most Peripherals are DTE devices so need a Null Modem

RXD

TXD

GND

RXD

TXD

GND

(Requires that unit be told to ignore DCD)

RXD

TXD

GND

RTS

CTS

DSR

DTR

DCD

RXD

TXD

GND

RTS

CTS

DSR

DTR

DCD

Full Null Modem Cable:Minimal Null Modem Cable:

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Pinouts - RJ45 & DB9Pinouts - RJ45 & DB9

RJ45 Pin Number RS232 Name Direction

1 DCD In

2 RTS Out

3 SG

4 TXD Out

5 RXD In

6 SG

7 CTS In

8 DTR Out

DB9 Pin Number RS232 Name Direction

1 DCD In

2 RXD In

3 TXD Out

4 DTR Out

5 SG Ground

6 DSR In

7 RTS Out

8 CTS In

9 RI* In

Same as standard PC serial port

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Pinouts - ParallelPinouts - ParallelSame as PC DB-25 Parallel Port

Pin Number Signal Name Direction

1 Strobe Out

2 D(0) Out

3 D(1) Out

4 D(2) Out

5 D(3) Out

6 D(4) Out

7 D(5) Out

8 D(6) Out

9 D(7) Out

10 Ack* In

11 Busy* In

12 Error In

13 Select* In

14 Autofd* Out

15 Fault In

16 Init* Out

17 Selectin* Out

18-25 GND -

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Pinouts - WANPinouts - WANA B Description Direction

1 Shield

7 Signal Ground

2 14 Transmitted Data Out

3 16 Receive Data In

4 19 Request to Send Out

5 13 Clear to Send In

6 22 DCE Ready In

20 23 DTE Ready Out

8 10 Received Line Signal Detector In

24 11 Transmitter Signal Element Timing(DTE)

Out

15 12 Transmitter Signal Element Timing(DCE)

In

17 9 Receiver Signal Element Timing (DCE) In

18 Local Loopback Out

21 Remote Loopback Out

25 Test Mode In

“A” signals used for RS232 and V.35 modes“A” & “B” signals used for RS422 and EIA530 modesTermination Required in V.35 mode

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MaintenanceMaintenance

Operations Update code in unit Save and restore configuration Download Product Data Area and Syslog/System Log Send unit data to support for help

Tools Command Line and TFTP (RCS products) Port Server Utility (Windows) - demo r4000 (Windows and Unix) Browser can up/download on NDS

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Debug and Diagnostics - LEDsDebug and Diagnostics - LEDsStatus LED

Rapid Orange blink during self test 1/2 second Orange blink waiting for BOOTP/DHCP (RCS) 1 second Orange blink decompressing OS (RCS) Solid Green - initializing OS (RCS) Solid Green - waiting for BOOTP/DHCP (NPS or NDS) Blinking Green - Ready! Red - failed self test - blinks error code

92 = memory failure 99 = network failure

Port LEDs (serial, WAN, printer) Orange/Dark when port is closed Green when port is open Blinking Green when data flows Flashes Red momentarily on error

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Debug and DiagnosticsDebug and Diagnostics

LAN/Hub/Switch LEDs Orange when not connected Green when valid connection to a switch or other device Blinking Green when data flows Red on error

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NativeCOM Trace

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Syslog - available from command line interface on RCS

<6>Jan 04 21:30:06 init: The current configuration has been successfully loaded.<6>Jan 04 21:30:06 init: Working configuration version is 05F<30>Jan 04 21:30:06 pppd: PPPD has been successfully started.<6>Jan 04 21:30:35 WARNING:using default peer ID and password<29>Jan 04 21:30:35 spawner: Daemon task (task1) exited.<30>Jan 04 21:30:35 pppd: Starting a Dial-On-Demand PPP session.<30>Jan 04 21:30:35 pppd: Link 255 - Created PPP interface 'ppp0' from 0.0.0.0 to 0.0.0.0, mask 0.0.0.0.<30>Jan 04 21:30:35 pppd: Link 255 - DOD Interface is up. Waiting for packets.<30>Jan 04 21:30:35 sdpd: The SDP daemon has been started.

<6>Jan 04 21:30:36 SNMP Start

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Debug and DiagnosticsDebug and DiagnosticsSystem Log is accessible via the browser on NDS and NPS

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DRCDDR CTTSTI FP DSSRR WO OP EX NB BL ^s HC HD speed input output

0 -R-ST- OP 9600 0 30 1 ---S-- 9600 0 8100 2 DRCST- OP 9600 0 70 3 -R-ST- WO 9600 0 0 4 -R-ST- WO 9600 0 0 5 -R-ST- WO 9600 0 0 6 ---S-- 0 0 0 7 ---S-- 0 0 0

33 D-CS-- EXT 0 032 online ok NO PAPER 0

Note: modem signals read vertically

port_stat command line interface (RCS only)

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[expert:1/8*]>>trace_clearsystem trace cleared[expert:1/9*]>>trace_off all[expert:1/10*]>>trace_on port 1[expert:1/11*]>>trace_display 19990987 port task 86 (swk_oc_thread) [1b] port 1 set modem signals RTS DTR 20003384 port task 125 (swk_main_task) [1c] port 1 device event start 20755854 port task 125 (swk_main_task) [1] port 1 transmit 'D' 21036255 port task 125 (swk_main_task) [1] port 1 transmit 'a' 21278680 port task 125 (swk_main_task) [1] port 1 transmit 't' 21358817 port task 125 (swk_main_task) [1] port 1 transmit 'a' 21804041 port task 125 (swk_main_task) [1] port 1 transmit 0x0d[expert:1/12*]>>

Onboard Trace (RCS only)

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Debug and DiagnosticsDebug and DiagnosticsConfiguration on NDS and NPS

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Debug and DiagnosticsDebug and DiagnosticsOnboard Trace via browser on NDS and NPS

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Product Data Area (FLASH memory)rcserrlog utility

Also available with command line interface flash_log

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Debug and DiagnosticsDebug and DiagnosticsPort Server Utility (also r4000 command line utility)

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SupportSupport

Web Site - all documentation and update info FTP Site - latest software Port Server Utility - can email data to support [email protected] Extension 711 - support desk - 8am-5pm M-F PST

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SupportSupport

RMA’s (Return Material Authorization)

Issued by customer support via phone or email Shipping:

• Shipping to Systech paid by customer• Return shipment (ground) paid by Systech

Repairs• Failures covered by warranty are repaired at no cost• Failures not covered by warranty charged to customer

Hotswaps• Limited pool of units to send to customers as replacements