sym ispectrum business cases

Passion for the Mission

iSpectrum for Monitoring

Sample Business CasesTodd Masters

Director of Sales

www.symtechnology.comSYM Technology, Inc. – Proprietary and Confidential Information 2

The iSpectrum – What Is It?

The iSpectrum functions as multiple virtual spectrum analyzers installed on site with 24/7 remote accessibility with a built in Hard Drive that continually records everything – providing a wide range of benefits.

•Provides real-time spectrum display of selected frequencies for consistent monitoring and signal analysis.

Real Time Alarming

•SNMP based alarm notifications are sent out automatically.

SNMP & Email Notification

•Users can replay and download spectrum recordings to view and analyze spectrum health and alarms at their convenience.

Performance Alarming

•The iSpectrum undoubtedly improves maintenance procedures and troubleshooting processes for better spectrum management.

Troubleshooting

•Continuous recording allows for post-event analysis and reduces the need for on-site support

“Black-Box” Recording

iSpectrum Key Features:


iSpectrum Sector by Sector Monitoring

• The iSpectrum is most useful when connected to every sector and for every path, both Uplink and Downlink

• Each Sector’s Key Performance RF characteristics are set in the iSpectrum and alarms are generated and recorded for any issue outside the RF KPI

• Users monitor venue performance in real-time and proactively monitor the performance of the network for optimization, troubleshooting, maintenance locally and remotely


Where To Connect The iSpectrum

RX/TX RX/TX

1. From BTS to iSpectrum

3. From Active DAS Tray to iSpectrum

2. From in-line Splitter/Coupler to

iSpectrum

4. From DAS Monitoring Ports

to iSpectrum

iSpectrum

Base Station Radio DAS Point of Interface DAS System

1

23

4


Most Common iSpectrum Use Cases

OPERATIONS

• Performance Baselining

• Site Commissioning• TX Demodulation• Pre/Peak/Post Event

Monitoring• Monitoring RF live

response to network changes

• Optimization, Test, and Turn-Up Support

PERFORMANCE

• Uplink RX Noise Floor Rise Proactive Performance Alarming

• Uplink and Downlink Power Threshold Monitoring

• Custom KPI Performance Alarming

• Real-Time Spectral Viewing vs. Operation System Performance Delayed Monitoring

• Email & SNMP Alarming

MAINTENANCE

• Remote connectivity for live Spectral Viewing to reduce site visits

• Identifying spectral issues with “Mug Shots”

• Reporting capabilities to share identified issues quickly and effectively

• Interference alarming, identification, and positional tracking

Using the iSpectrum gives you access to the Super User community to share In-Building issues nationwide with other performance teams


What Benefits Does the iSpectrum Provide?

•Use the iSpectrum in lieu of DAS/System Alarms

•Generate alarms when access to DAS/Base Station alarms are restricted

•Allows for alarming across all carriers in a host-neutral environment

Mirror/Bypass DAS System Alarms

•Introduce Proactive KPI RF Performance Alarms to the venue

•Provides Performance notifications for both DAS/System as well as Base Stations

Add Venue Performance KPI Alarming

•Provide carriers and venues with valuable tools for use from test/commissioning to operational performance

•Provides remote visibility into the venue for monitoring

•SNMP & email notifications to designated recipients

Provide Engineering, Performance, &

Monitoring capabilities

The Many Use-Cases provides new opportunities that often are not available with the current mode of operations, as well as potential revenue generation


iSpectrum Usage = Smart Business

Grow Revenue:• The iSpectrum’s features

introduces many new Maintenance & Support Services opportunities

Reduce Costs & Earn ROI:• Carriers and operators can take

advantage of the features to save on Operation costs and potentially have the system pay for itself

www.symtechnology.com

iSpectrum ROI Use Cases – Save Money


The Solution For Operators – ROI Models

What the iSpectrum solution provides for Operators/Carriers:

• Eliminates carrier “blind spots” in the network

• Provides visibility into the BTS & DAS for end-to-end performance

• Introduces Performance Alarming

• Saves on OPEX by reducing on-site needs

• Provides flexibility with the recording/download/playback feature

• Allows for proactive monitoring vs. reactive monitoring


How Can The iSpectrum Pay For Itself?

ROI Savings can pay for at least 6 iSpectrums per year

Earn Return On Your Investment

Save by performing tasks remotely Save by performing tasks automatically

Introduce Additional Capabilities

Spectrum Analyzer Tools Operational & Performance Service Enhancement


iSpectrum Return of Investment Customer Feedback

Task Savings Annual Occurrences

Savings per Occurrence

Total Annual Savings

Site Alarm Validation: Before sending a tech to site to respond to an alarm, remotely validate the alarm to determine if a site visit is required

25 $400(5 manhours saved

per each)

$10,000

Remote Analysis: Use iSpectrum Spectrum Analyzer functions remotely instead of sending a tech to site

20 $640

(8 manhours saved per each)

$12,800

24 Spectrum Analyzers in one box: Reduce the need for expensive Hand-Held Spectrum Analyzers and use the iSpectrum instead

2 $25,000

(2 less Spec A’s per each)

$50,000

Run reports quickly and remotely for baselining, optimizing, analysis etc.. instead of sending techs to do it on-site

12 $1,280

(16 manhours saved per each)

$15,360

Total Annual Savings $88,160

Based on customer feedback and use-cases, these are only a few ROI examples


Cost Savings to Run A Baseline Report (24 ports)

Old MOP: Without iSpectrum

Load Truck with tools: 20 minutes

Drive to Site: 30 minutes

Gain venue access through security: 30 minutes

Connect Hand Held Spectrum Analyzer to monitor port: 5 minutes

Run Spectrum report: 5 minutes

Disconnect from port and connect to next port: 2 minutes

Repeat 23 times: 161 minutes

Compile data and format report: 60 minutes

Drive Time back: 30 minutes

Total Time: 338 minutes

Total Cost: >$450

New MOP: With iSpectrum

Logon: 10 seconds

7 mouse clicks: 7 seconds

Save Report: 5 seconds

Total Time: <1 minute

Total Cost: ~$1.00

This is only for 6 MIMO sectors, for 20 sectors, this would cost $1,800

These reports are run at site commissioning, pre & post optimization, during events for

pre/peak/post event analysis, and for annual preventative maintenance activities (& more)

= over $20,000 in annual operational

savings


iSpectrum Revenue Generation

Use Cases


In-Building Current State of Alarming

• Host Neutral Venues may have restrictions to capture alarms and are not monitored remotelyNo Alarming

• Alarms may be sent to a NOC, but not routed to appropriate teams or ignored all togetherAlarms Are Not Acted on

• Issues may be identified but there is insufficient alarm data to determine fix actionInsufficient data/access

• Cannot access DAS system for alarms, very common in Host-Neutral environmentsNo Access to DAS System

• Alarms are triggered after issues occur and are not proactive or preventativeAlarms are “Reactive”

• Site challenges to gain access to system and alarms

Difficulty in establishing connectivity

Surprisingly, the majority of In-Building DAS Systems are “red light” monitored, meaning issues are found by looking for red lights while on-site


CARRIER A NOC

The Problem :Typical DAS Monitoring Environment

CARRIER C NOC

CARRIER B NOC

CARRIER C BTS

SNMP Alarms

HOST NEUTRAL DAS

HEAD END

SNMP Alarms

HOST NEUTRAL VENUE

CARRIER B BTS

CARRIER A BTS

DAS OEM NOC

SNMP Alarms

SNMP Alarms

CARRIER A DAS TRAY

CARRIER B DAS TRAY

CARRIER C DAS TRAY

IF alarms are being monitored, they are monitored in pieces by

separated entities

There is no single entity monitoring the operation and performance of

the system End-to-End


What Does This Lead To?

DAS OEM

NOC

CARRIER

NOC

“It’s your fault”

“No, It’s your fault”

When there are multiple NOCs, or systems aren’t being monitored, it leads to Operational Stale-Mate


How To Earn Revenue With The iSpectrum

• Allow users to access the iSpectrum • They gain access to the remote viewing and iSpectrum tools• Sell to Carriers, DAS OEMs, and even the Venue Owner

Sell Access

• Be the only one that provides KPI alarming and reporting• Have access to proactive monitoring• Provide Carrier Neutral Support

Differentiate Your Services

• Sell Performance Reports• Sell Post Event Analysis• Sell Optimization Services

Sell Professional Services

• Sell Tier 1 – Tier 3 NOC Services• Sell Monitoring & Repair Services• Send alarms via SNMP or Email

Generate Alarms for NOC Services


CARRIER A NOC

Solution 1: The “Easy” Solution

CARRIER C NOC

CARRIER B NOC

CARRIER C BTS

SNMP Alarms

HOST NEUTRAL DAS

HEAD END

SNMP Alarms

HOST NEUTRAL VENUE

CARRIER B BTS

CARRIER A BTS

DAS OEM NOC

SNMP Alarms

SNMP Alarms

CARRIER A DAS TRAY

CARRIER B DAS TRAY

CARRIER C DAS TRAY

Simply introducing the iSpectrum allows for full End-to-End major fault

and performance visibility across ALL carriers and DAS System

NEW CO

NOCSNMP Alarms


DAS OEM NOC

Easy DAS Operational and Performance Monitoring

CARRIER A NOC

CARRIER C NOC

CARRIER B NOC

CARRIER C BTS

SNMP Alarms

HOST NEUTRAL DAS

HEAD END

SNMP Alarms

HOST NEUTRAL VENUE

CARRIER B BTS

CARRIER A BTS

SNMP Alarms

CARRIER A DAS TRAY

CARRIER B DAS TRAY

CARRIER C DAS TRAY

NEW CONOC

The iSpectrum Solution Provides:Performance Monitoring

KPI Reporting

Event Reporting

Professional Services

SNMP Alarms


Solution 2: Build Your Own NOC

NETTROLZ

NOCSERVICES

PERFORMANCE SERVICES

FIELDSUPPORT

Automated Tier 1 NOC:Alarms

PerformanceDispatchReports

SNMP Alarms

SNMP Alarms

SNMP Alarms

Spectrum Performance

The SYM Nettrolz Platform is a vendor agnostic Virtual NOC SNMP based platform that you can use to build your own NOC

Pair it with the iSpectrum and you will have one of the most robust systems in the industry


Easy DAS Operational and Performance Monitoring

CARRIER A NOC

CARRIER C NOC

CARRIER B NOC

CARRIER C BTS

SNMP Alarms

HOST NEUTRAL DAS

HEAD END

SNMP Alarms

HOST NEUTRAL VENUE

CARRIER B BTS

CARRIER A BTS

DAS OEM NOC

SNMP Alarms

SNMP Alarms

CARRIER A DAS TRAY

CARRIER B DAS TRAY

CARRIER C DAS TRAY

NEW CONOC

NETTROLZ

The iSpectrum Provides:

Performance Monitoring

KPI Reporting

Event Reports

Professional Services

Nettrolz Alarming Platform Provides:

NOC Tier 1

NOC Tier 2-3

Auto Ticketing

Field Dispatch

Event Management


Sample Business Case For a Large Venue

Service Description SLA/Quantity Cost Price Profit

iSpectrum Only Solution:

Performance Reports Monthly $100 $1000 (x12) $11K

Post Event Reports 12 – 20 Events $300 $2K (x12) $20K

iSpectrum Access 24/7 $0 $500 (x12) $6K

iSpectrum and Nettrolz Platform Solution:

NOC Tier 1 24/7 $12K $24K annual $12K

NOC Tier 2-3 8/5 M-F $20K $27K annual $7K

Field Maintenance On-Call $500 $1500 (x12) $12K

Preventative Maintenance

2x Annually $5K $12K (x2) $14K

Total Annual Profit $82,000


iSpectrum Performance Monitoring & Alarming

A small selection of how the iSpectrum can be utilized.


Alarm Block Choices

10 Custom Alarm “blocks” Per Port

Max Threshold:• Can be used for both UL and DL for multiple

alarm scenarios, especially useful for UL

Min Threshold:• Can be used for both UL and DL for multiple

alarm scenarios

Max Threshold And Min Threshold:• Used primarily for DL alarm scenarios

Max Threshold Or Min Threshold:• Provides a single alarm for DL for both Low

RF, Loss of Signal, and high user traffic

Noise Level:• Detect and alarm for UL Noise Floor Rise


Recommended Performance KPI Settings

Uplink Alarms• Channel Max

Threshold Power• Adjacent Max

Threshold Power• Noise Floor Rise• Channel Power

Measurement

Downlink Alarms• Channel Max or Min

Power Threshold• Adjacent Max Power

Threshold• Channel Power

Measurement

Set up to 10 KPI Alarms to “dial in” the RF Spectrum Optimal Performance Zone and automatically record and be notified when the performance violates the KPIs


TX Performance Issue: Adjacent Noise Example

Alarm Condition• Adjacent Power

Threshold alarm will detect filter noise issues at the filter edge of the Transmission signal and can be identified by this signature spectrum

• The issue is also identified by the large delta between min and max trace holds

Max Hold

Min Hold


Uplink & Downlink Interference Alarming

Downlink Interference Uplink Interference

• Detect and Alarm in-band and out-of-band interference on both Uplink and Downlink

• Track interference source’s location using adjacent sectors• Create custom alarm blocks to track specific interference sources


Uplink & Downlink DAS Issues

Uplink Open Connector Alarm

Conditions• Noise Floor Alarms

Triggered• Power Threshold

Alarms Triggered

Downlink Loss of Signal Alarm Conditions

• Min or Max Threshold Alarms Triggered

• Adjacent Channel Alarms Triggered

These alarms mirror Critical/Major alarms that the DAS System would generate


Uplink Max Power Threshold Alarm

This is the most common uplink alarm identifying receive performance issues


Uplink Bad Remote

Alarm Condition• There should be no

signal in the adjacent channel, this is the portion of the signal identifying a bad remote issue


Need Connectivity? Drop in the SYM UWMS-05

LTE Wireless Modem Reverts to 3G if LTE is not available Performs measurements on network parameters such as RSSI, RSRP, RSRQ, SNR, and Cell PCI Can be rebooted via SMS – no more having to visit the site to reboot! New features include Throughput Testing, either live or scheduled

• Throughput history also available as a report Remote monitoring via GUI IPSec VPN and IP Filter Four ports for multiple devices Fast and easy set-up via drop-down menus Provides Heartbeat Notification Compact Size (4.6” x 3.5” x 1.2” / 8.8 oz)

Technology/Bands:LTE 700(B13), 700(B17), 850(B5), 1900(B25), AWS(B4)WCDMA 850(B5), 1900(B2), AWS(B4)CDMA/EVDO 800(BC0), 1700(BC10), 1900(BC1)GSM/GPRS/EDGE 850, 900, 1800, 1900


Executive Summary – Find The Right Solution

Add Functionality

Return on Your

Investment

Generate Revenue

• The iSpectrum Provides many opportunities beyond it’s standard functionality

• This powerful tool can be used to develop a solution beyond standard carrier applications

Call Us To Help Architect A

Solution For You

ISPECTRUM BENEFITS

Thank You

234 E.Colorado Blvd., Ste 515 Pasadena, CA 91101

Todd MastersDirector of Sales

[email protected]


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