syandes quiz 3 - tommy
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Types of Information SystemsTommy EllemaSYANDES K32
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Transaction Processing Systems (TPS)
an information processing system for business transactions involving the collection, modification and retrieval of all transaction data
designed to process day-to-day transactions of an organization
also known as transaction processing or real-time processing
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Transaction Processing System (TPS)
Being used by:BanksAccounting FirmsCredit Card CompaniesGroceriesLibraries
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Examples
ATM system
Payroll Processing
Airline Reservation System
Tabulation Systems
Message Control System
Record Management System
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Office Automation Systems (OAS)
The use of computer systems to execute a variety of office operations
The backbone of OAS is a LAN, which allows users to transmit date, mail, and even voice across the network.
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Office Automation System (OAS)
Used by:Offices like
AccountingMarketing
Used in:Office ManagementFor better communication and team work
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Examples
Microsoft Office
Payroll systems
Office Support system
Message handling system
Document management system
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Knowledge Work System (KWS)
serve the information needs at the knowledge level of the organization. Knowledge work systems aid knowledge workers.
Knowledge workers include:DoctorsEngineersLawyersJobs in the science field
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Knowledge Work Systems (KWS)
Used by:Knowledge workers
To aid them in creating new information and knowledge
Secretaries, Managers, Filing Clerks, and Accountants
Whose job is to use, manipulate, or disseminate information
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Examples
CAD/CAM systems
Virtual Reality systems
Investment Workstations
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Decision Support System (DSS)
a computer program application that analyzes business data and presents it so that users can make business decisions more easily.
A decision support system may present information graphically and may include an expert system or artificial intelligence (AI)
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Decision Support System (DSS)
Used in:Decision makingProblem SolvingForecastingRisk analysisImproving efficiency
Used by:Managers and decision makers
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Examples
Management Information System
Geographical Decision Support System
Weather Decision Support System
Maintenance Decision Support System
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Executive Support System (ESS)
Executive Support System (ESS) is a reporting tool that allows an organization to turn their data into useful summarized reports
Also referred to as Executive Information System (EIS)
Some ESS also provides analysis tools which predicts a series of performance over time using the input data
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Executive Support System (ESS)
Used by:Business ownersExecutive level managers
Used to:Have a quick access from reports from all the company’s departmentsAnalyze dataMake decision
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Examples
Cambridge Systematic
Accounting systems
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Group Decision Support System (GDSS)
A technology that supports project collaboration through the enhancement of digital communication with various tools and resources
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Group Decision Support Systems (GDSS)
Used to:Increase participationHelp streamline group communicationsFoster learning
Used for:Group meetingsProjectsDecision making
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Examples
ThinkTank
MeetingWorks
TeamSupport.net
Powernoodle
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Sourceshttp://worldacademyonline.com/article/25/354/when_to_use_transaction_processing_systems__tps_.html
http://www.techopedia.com/definition/707/transaction-process-system-tps
http://wiki.answers.com/Q/What_is_office_automation_system#slide
http://www.webopedia.com/TERM/O/office_automation.html
http://wiki.answers.com/Q/Definition_of_knowledge_work_system
http://www.studymode.com/course-notes/Knowledge-Work-System-991802.html
http://searchcio.techtarget.com/definition/decision-support-system
http://www.webopedia.com/TERM/E/Executive_Support_System.html
http://www.techopedia.com/definition/27843/group-decision-support-system-gdss
http://en.wikipedia.org/wiki/Group-decision_support_systems