swetagupta2017@gmail.com +91-8755496052

Profile Summary Master of Health Administration from Missouri State University, Missouri, USA with over 1 year of work

experience in Pharmacovigilance, Hospital Administration, Teaching and Research Analysis

Experienced in Data Entry, Case Processing and creating safety reports by following standard operating

procedures

Possess knowledge of US Healthcare system, Clinical Research, Epidemiology, Statistics, Medicare, Medicaid,

Accountable Care Act, Claim Processing, HIPAA Guidelines Experienced in collecting, organizing, and interpreting data from local, regional, national or other areas; possess

propensity to organize information and communicate research findings in a clear & useful manner

Skilled in performing research by reading, networking with members, vendors and senior research analysts, and

evaluating & analysing information An effective communicator with excellent relationship management & interpersonal skills with all levels of an

organization

Possess problem-solving skills and a fast learner

Core Competencies

Research Analysis

Report Management

Liaison & Coordination

Hospital Administration

Information Research

Data Research

Work Experience

Since Feb’16: Wipro BPS, Delhi, India as Pharmacovigilance Officer - Pfizer

Key Result Areas

Conducting research based on adverse events and product complaints, along with an inquiry related to human

health product Developing various safety reports using computer based database system Reportum

Coordinating with USA based healthcare professionals & consumers; responding to their inquiries as per requirement

Highlights Conducted detailed research and analysis of each scenario related to adverse events, product complaints,

medical information and generated reports using Reportum

Merit of streamlining the processes by following the standard operating procedure that improved customer

satisfaction

Jul’14 – Dec’14: Small Business &Technology Development Center, Missouri, USA as Graduate

Financial Assistant

Key Result Areas

Contributed in generating $1.2 million SBA loan package application for Crossroads Designs, LLC, which was

approved, that supported in emerging the client’s business and economic growth Evaluated client’s financial statements and developed reports using Profitcents software

Managed client information using WebCats database software

Jul’08 – Nov’08: Gyani Inder Singh Institute of Professional Studies, Dehradun, India as Faculty

Key Result Areas Engaged in teaching Pharmaceutics, Drug Store and Business Management Courses

Supervised Pharmaceutics’ Lab of 60 students

Rendered support to the students in managing complicated concepts

Sweta Gupta High-energy professional with experience in Pharmacovigilance, Research Analysis, Hospital Administration and Teaching, targeting challenging assignments at your organisation of high

repute

Location Preference: Open for re-location

Education Master of Health Administration & Finance from Missouri State University, Missouri, USA in 2015 with

3.39/4.00 GPA

PGDM (Pharmaceutical) from SIES College of Management Studies, India in 2007 with 3.71/4.00 GPA

B.Pharm. from S.G.R.R.I.T.S., HNB Garhwal University, India in 2004 with 3.96/4.00 GPA

Registered Pharmacist with Uttarakhand Pharmacy Council, India

Career Timeline

Internships Organization: Global Systems, LLC, Texas, USA Period: Aug’15 – Dec’15

Role: Business Analyst Intern Key Result Areas: In this project, collected requirements from stakeholders, documented and delivered Business

Requirements Document to the project team. Conducted SWOT analysis that corrected the problem where a patient had multiple insurance coverages with the same health plan, which helped in reducing cost. Created Process Flow

Diagrams using MS Visio which helped in minimizing the unnecessary steps in the process.

Organization: Mercy Care Mgmt. Informatics Dept., Mercy Hospital, Missouri, USA Period: Jun’14 – Aug’14

Role: Summer Intern Key Result Areas: Ran queries on SQL Server Toad to generate Health Risk Assessment reports. These reports were

used as screening tools to support individuals in evaluating their health risks and quality of life. Managed and evaluated more than 1000 patient education letters using Excel which helped in educating and informing patients in

a simpler manner. Organization: Eisai Pharmaceutical India Ltd., India Period: May’06 – Jul’06

Role: Management Trainee Intern Key Result Areas: It was a Market Research project to evaluate the post-launch perception study of Aricep, a drug.

Organized research and designed questionnaire for in-depth interviews. Gathered, analyzed and presented productive data

to senior management. Strategic decisions were made by the organization based on recommendations from the analysis.

Organization: AC Nielsen ORG-MARG, India Period: Jan’06 – Jan’06 Role: Management Trainee Intern

Key Result Areas: Conducted in-depth interviews with specialty doctors for ‘Post launch study of Antidepressant Category,’ on questionnaire assigned. Incorporated data accurately and precisely in analytical form, using Excel

spreadsheets, thereby providing senior management with actionable insights.

Organization: Ranbaxy Laboratories Limited, India Period: Oct’03 – Nov’03

Role: Pharmacy Trainee Intern Key Result Areas: This project was based on quality control involving analyzing and accessing quality of antibiotics.

Academic Achievement Received Missouri Outreach Graduate Opportunity Scholarship that covered about one-fourth ($5030) of the non-

resident graduate student fees

Extracurricular Activities

Undertook initiative with Cymetrix, COX Health North hospital at Missouri, USA and learned new concepts in

classifying and analyzing data along with determining the eligibility for Medicaid using MO HealthNet software

IT Skills Microsoft Office suites: Word, Excel, PowerPoint, Outlook, MS Visio

Personal Details Date of Birth: 21st January 1981

Languages Known: English and Hindi

Address: Jasola Working Women Hostel, Jasola Vihar, Pocket 6, Plot No. 4, New Delhi – 110025

Small Business &Technology

Development Center, Missouri, USA as

Graduate Financial Assistant

Gyani Inder Singh Institute of

Professional Studies,

Dehradun, India

Wipro BPS, Delhi, India as

Pharmacovigilance Officer

with Pfizer