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www.enterprise-business-collaboration.com Enterprise Business Collaboration 2017

Enterprise Business Collaboration 2017

SURVEY REPORT

Enterprise Business Collaboration 2017 www.enterprise-business-collaboration.com

Study profile

• Main unit Senior level executives and directors from major European companies

• Approach Online survey

• Participant generation Email invitation, social media

• Sample size 200+

• Date of enquiry June 2017


User experience • Digital platform process owner

• Job titles of digital collaboration platform teams

• Number of content contributors to the social collaboration platform

• Influencing platform performance factors

• Employee access to the digital platform

• Mobile access of collaboration platform

• Availability of social features

• Main applications on digital platform

• High priority applications

• Platform government structure

• Performance rating of digital platform

• User adoption rate of the digital platform

• Platform performance measurement

• Collaboration platform maturity

Participants’ profiles • Job titles

• Industry split

• Company size

Event updates


INDUSTRY TRENDS


User experience

Digital platform process owner

IT 37%

Corporate Communications

Internal Communications

Knowledge Management

HR

Project Management

Marketing

Other

23%

22%

8%

4%

3%

2%

1%


User experience

Job titles of digital collaboration platform teams (multiple choice)

Intranet Manager(s)

IT Manager(s)

Content Editor(s)

Knowledge Manager(s)

Others

User Experience Designer(s)

60%

55%

51%

38%

5%

25%


User experience

Number of content contributors to the social collaboration platform

43%

26%

18%

3% 6%

4%

up to 100

101 - 500

501-1,000

1,001-5,000

5,001-10,000

> 10,000


User experience

Influencing performance factors of the digital platform (multiple choice)

Content Provision

25%

Technology

Integration

47% C-Level Support

29%

User Adoption

62%

Budget 51%

Support/Cooperation With Other Units

35%

Usability

58%

Corporate

Culture

56%


User experience

Employee access rate to the digital platform

Up to 100% (applies to 62% of respondents)

50-75% (22% of respondents)

25-50% (12%)

10-25% (3%)

less than 10% (1%)


User experience

Access to collaboration platform via mobile devices

31%

69%

No

Yes


User experience

Availability of social features on the platform

6%

13%

81%

Don't know

No

Yes


User experience

Main applications on digital platform (multiple choice) Project

Management

56%

HR Systems

38% Business

Reporting

31%

Office

Applications

49%

Innovation

Management

Systems

25% Financial

Systems

16%

IT Systems

Monitoring

22%

Travel /

Expenses

Management

16%

Marketing

Automation

5%

Salesforce

Automation

7%

ERP

Systems

15%


User experience

Platform government structure

41% Hybrid

Centralised

Decentralised

32%

27%


User adoption and

engagement

52%

User experience

High priority applications with regards to digital workplaces (multiple choice)

Content set-up,

creation, curation,

defining taxonomies

34%

Community building,

creating networks

45%

Platform

integration

27%

Change management

20%

Measuring performance, Defining KPIs

16%

User Experience Design

14%

Knowledge and

information sharing

73%

Search and find

optimisation

36%

Use case development

25%

Moving platform to the cloud

23%

Promotion within the

company, Training of users

18%

Social media integration

11%

Usability 30%


User experience

Performance rating of digital platform

16%

30% 40%

14%

Excellent

Good

Satisfactory

Poor


User experience

User adoption rate of the digital platform

45%

32%

14% 9%

Satisfactory High Poor Very high


User experience

Platform performance measurement

56%

31%

11%

2%

Analytics, statistics, reports

User feedback

No tracking in place

I don't know


User experience

Rating of enterprise collaboration maturity

Leader 34%

Follower 45%

Laggard 12%

Innovator 9%


PARTICIPANTS’ PROFILES


Participants’ profiles

Job titles

Manager / Senior Manager 55%

Leader / Director / Head of

37%

VP / Board Member / Managing

Director 8%



Industry split 18%

14%

12%

11%

10%

8%

7%

5%

4%

4%

3%

3%

1%

Consumer Goods

Consulting / Accounting Services

Finance / Insurance

Software / IT

Energy / Oil / Gas

Government / Associations

Engineering / Construction

NGO

Engineering / Construction

Pharma / Biotech / Medical

Logistics / Transport

Telecommunication

Other



Company size

32%

27%

16%

11%

8%

6%

up to 1,000 employees

10,000 - 50,000 employees

1,000 - 5,000 employees

5,000 - 10,000 employees

50,000 - 100,000 employees

more than 100,000 employees


EVENT UPDATES


The Enterprise Business Collaboration will be taking place for the 6th time on September 18-19, 2017 in Berlin as the place where

business meets technology and where collaboration platforms meet tools that enable processes.

More than 200+ technology, business and communication professionals from enterprises worldwide will discuss strategic benefits,

operational challenges and technology-based opportunities of mobile, video, social, messaging and virtualisation tools that

accelerate digitally channelled collaboration within value driven business.

As part of the event, the Enterprise Business Collaboration Award will exclusively honour exceptional projects

in three different categories:

• Best Collaborative Tool to Support Digital Transformation and Business Processes

• Best collaboration implementation of collaboration solutions

• Most innovative tool to support collaboration (start-ups only)

Enterprise Business Collaboration


Enterprise Business Collaboration – Key Topics

• Cloud and mobility: Choosing and understanding differences between Cloud, on-premise or hybrid •

• Analysing unified communications and UCaaS •

• Digital transformation and collaboration: How do they interact and influence each other •

• Platform transformation and integration: Aligning digital channels and tools as well as creating synergies •

• Embedding collaboration structures, tools and practices into business processes •

• Business strategies and proof of concept: Executing a sustainable change process throughout the organization. Expanding

internal solutions to external sets of stakeholders •

• SharePoint, Office 365° and the cloud: Making technology available: customization vs. standardization. Overcoming security and

governance concerns around mobility •

• Integrating video in business processes: Video deployment challenges and video cloud strategy •

Visit us online to find out more or join us and book your ticket now.

http://enterprise-business-collaboration.com/en/

http://enterprise-business-collaboration.com/en/book-now


Enterprise Business Collaboration 2017

SURVEY REPORT

survey report - social-enterprise-network.com · enterprise business collaboration 2017 -business...

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