selling the case for accelerating business performance with enterprise collaboration and 2.0...

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@olivermarks | @sameerpatel www.enterprise2strategy.com Selling the Case for Accelerating Business Performance with Enterprise Collaboration and 2.0 Technologies Enterprise 2.0 Conference, November, 2009 @olivermarks | @sameerpatel | www.enterprise2strategy.com

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Building the business case and execution plan for driving performance via the use of social computing constructs and technologies

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Page 1:  Selling the Case for Accelerating Business Performance with Enterprise Collaboration and 2.0 Technologies

@olivermarks | @sameerpatel www.enterprise2strategy.com

 Selling the Case for Accelerating Business Performance with Enterprise Collaboration

and 2.0 TechnologiesEnterprise 2.0 Conference, November, 2009

@olivermarks | @sameerpatel | www.enterprise2strategy.com

Page 2:  Selling the Case for Accelerating Business Performance with Enterprise Collaboration and 2.0 Technologies

Agenda

Objectives An Enterprise 2.0 Strategic Journey:

from Inception to Execution Planning to Launch

Panel: The easy and not so easy questions Presentation: How to Launch Q&A

@olivermarks | @sameerpatel www.enterprise2strategy.comTwitter Hashtag: #e2strategy

Page 3:  Selling the Case for Accelerating Business Performance with Enterprise Collaboration and 2.0 Technologies

Your Objectives

Page 4:  Selling the Case for Accelerating Business Performance with Enterprise Collaboration and 2.0 Technologies

Transition from pontification to real world discussions

Objectives

@olivermarks | @sameerpatel www.enterprise2strategy.comTwitter Hashtag: #e2strategy

Page 5:  Selling the Case for Accelerating Business Performance with Enterprise Collaboration and 2.0 Technologies

Be prepared for both the basics and the most skeptical questions, as you prepare to sell the business case and get budget

[Need Image]

@olivermarks | @sameerpatel www.enterprise2strategy.comTwitter Hashtag: #e2strategy

Objectives

Page 6:  Selling the Case for Accelerating Business Performance with Enterprise Collaboration and 2.0 Technologies

Mitigate Risk and Adoption Trouble spots, Upfront

@olivermarks | @sameerpatel www.enterprise2strategy.comTwitter Hashtag: #e2strategy

Objectives

Page 7:  Selling the Case for Accelerating Business Performance with Enterprise Collaboration and 2.0 Technologies

Learn what it takes to really launch….and land, successfully

[Need Image]

@olivermarks | @sameerpatel www.enterprise2strategy.comTwitter Hashtag: #e2strategy

Objectives

Page 8:  Selling the Case for Accelerating Business Performance with Enterprise Collaboration and 2.0 Technologies

An Enterprise 2.0 Strategic Journey:

from Inception to Launch

Page 9:  Selling the Case for Accelerating Business Performance with Enterprise Collaboration and 2.0 Technologies

An Enterprise 2.0 Strategic Journey: from Inception to Launch

Designing the Executive Pitch

Realistic Business Value Propositions What’s In It For Me? Politics & Culture Requirements Gathering Contextual Framing Governance, Risk Mgmt, Compliance Legal Scoping Out Vendor Options Making the Transition: Switch Costs Expect The Unexpected Vendor Panel Discussion

Execution Planning

Requirements GatheringScoping Out Vendor OptionsPragmatic PlanningUnderstanding ScaleMitigating risk from the get go

Getting Executives on Board

Requirements Gathering Elements of a winning proposal to

management The Pitch

Launch

Requirements GatheringLaunch StrategyPresentation by Bev Penn UGoing LiveDriving Adoption

Develop and Deploy

The Big Idea

Page 10:  Selling the Case for Accelerating Business Performance with Enterprise Collaboration and 2.0 Technologies

The Big Idea

The Big IdeaDesigning the Executive PitchGetting Executives on board

Execution Planning

Development

Launch and Beyond

@olivermarks | @sameerpatel www.enterprise2strategy.comTwitter Hashtag: #e2strategy

Page 11:  Selling the Case for Accelerating Business Performance with Enterprise Collaboration and 2.0 Technologies

Designing the Executive Pitch

Realistic Business Value Propositions

What’s In It For Me?

Politics & Culture

Business Requirements Overview

Governance, risk management, & compliance (GRC)

Legal Concerns

Contextual Framing for Management

High Level Vendor Landscape Analysis

Making the Transition: Switch Costs

Expect The Unexpected

Vendor Panel Discussion

The Big IdeaDesigning the Executive PitchGetting Executives on Board

Execution Planning

Development

Launch and Beyond

@olivermarks | @sameerpatel www.enterprise2strategy.comTwitter Hashtag: #e2strategy

Page 12:  Selling the Case for Accelerating Business Performance with Enterprise Collaboration and 2.0 Technologies

Getting Executives on Board

Panel: Be Ready for the Obvious….and the Curve Balls

- Chris McGrath, ThoughtFarmer- Scott Schnaars, Socialtext- Tom Kuegler, PBWORKS

@olivermarks | @sameerpatel www.enterprise2strategy.comTwitter Hashtag: #e2strategy

The Big IdeaDesigning the Executive PitchGetting Executives on Board

Execution Planning

Development

Launch and Beyond

Page 13:  Selling the Case for Accelerating Business Performance with Enterprise Collaboration and 2.0 Technologies

Getting Executives on Board

Requirements Gathering Elements of a winning

proposal to management The Internal Pitch

The Big IdeaDesigning the Executive PitchGetting Executives on Board

Execution Planning

Development

Launch and Beyond

@olivermarks | @sameerpatel www.enterprise2strategy.comTwitter Hashtag: #e2strategy

Page 14:  Selling the Case for Accelerating Business Performance with Enterprise Collaboration and 2.0 Technologies

Execution Planning

Requirements Definition Mitigating Risk From the

Get Go Metrics Scoping Out Vendor

Options Pragmatic Planning Understanding Scale

The Big IdeaDesigning the Executive PitchGetting Executives on Board

Execution Planning

Development

Launch and Beyond

@olivermarks | @sameerpatel www.enterprise2strategy.comTwitter Hashtag: #e2strategy

Page 15:  Selling the Case for Accelerating Business Performance with Enterprise Collaboration and 2.0 Technologies

Launch & Beyond

Requirements Gathering Launch Strategy How Penn State Did It Going Live Driving Adoption

The Big IdeaDesigning the Executive PitchGetting Executives on Board

Execution Planning

Development

Launch and Beyond

@olivermarks | @sameerpatel www.enterprise2strategy.comTwitter Hashtag: #e2strategy

Page 16:  Selling the Case for Accelerating Business Performance with Enterprise Collaboration and 2.0 Technologies

Launch & Beyond

How Penn State did it:

A Presentation by Bevin Hernandez

The Big IdeaDesigning the Executive PitchGetting Executives on Board

Execution Planning

Development

Launch and Beyond

@olivermarks | @sameerpatel www.enterprise2strategy.comTwitter Hashtag: #e2strategy

Page 17:  Selling the Case for Accelerating Business Performance with Enterprise Collaboration and 2.0 Technologies

Launch & Beyond

Requirements Gathering Launch Strategy How Penn State did it:

Presentation by Bev Going Live Driving Usage

The Big IdeaDesigning the Executive PitchGetting Executives on Board

Execution Planning

Development

Launch and Beyond

@olivermarks | @sameerpatel www.enterprise2strategy.comTwitter Hashtag: #e2strategy

Page 18:  Selling the Case for Accelerating Business Performance with Enterprise Collaboration and 2.0 Technologies

An Enterprise 2.0 Strategic Journey: from Inception to Launch

Closing Thoughts….

Sameer PatelTwitter: @sameerpatel

Email: [email protected]: http://www.pretzellogic.org

Oliver MarksTwitter: @olivermarks

Email: [email protected]: http://blogs.zdnet.com/collaboration

www.enterprise2strategy.com