survey on open source software in the spanish computer and related activities sector. 2011

Survey on Open Source Software in the Spanish Computer and Related Activities Sector. 2011

Survey on Open Source Software in the Spanish Computer and Related Activities Sector.

2011

Results.

National Observatory for Open Source Software (ONSFA).January 2012

CENATIC- National Competency Centre for the application of open source technologies


CENATIC is the National Competency Centre for the application of open source technologies. It is a Public Foundation promoted by the Ministry of Industry, Energy and Commerce and the Autonomous Government of Extremadura. In addition, the autonomous regions of Andalusia, Aragon, Asturias, Cantabria, Catalonia, Balearic Islands, Basque Country and Galicia and the company Telefónica serve on its Board of Trustees.

The aim of CENATIC is to promote knowledge and use of open source software in all areas of society, particularly in public administrations, companies, the technological sector supplying or using free technologies, and development communities. Further information about CENATIC is available at http://www.cenatic.es

The National Observatory for Open Source Software (ONSFA) is the centre of excellence for the analysis and monitoring of free open source software in Spain. The Observatory is also a meeting point and a place for dialogue, where the most important agents in open source software can share knowledge and ideas. Further information about ONSFA is available at http://observatorio.cenatic.es/

Acknowledgements:We would like to express our appreciation for the invaluable collaboration of all the companies that have so kindly invested their time in responding to the ESFA-SI 2010-2011 survey. Without their collaboration, the drafting of this report would not have been possible.

About CENATIC


1. Analysis and assessment

Open source software is unquestionably the spearhead for a broader model that prioritises and promotes a commitment to transparency, independence, collaboration and the rationalisation of resources. For a number of years now, open source software has formed part of the reality of companies, not just of those that use technology, but also for those that regularly supply technological solutions to third parties.

The results show the software services subsector as one of the strongest amongst the Spanish technological sector companies . 39% of companies in the Computer and related activities sector are not only aware of open source solutions, but also have already incorporated them as an essential part of the products and services they provide, with open source technologies responsible for 17% of their turnover. This percentage demonstrates the current coexistence of open source and private solutions in the goods and services that companies offer their clients to meet their technological demands.

The increasingly greater presence of open source technologies in companies using ICT services makes it possible to forecast future growth in services based on open source technologies. In fact, international sources such as the Gartner consulting firm indicate that the percentage of corporate budgets earmarked for contracting open source software services is greater than 30%. In Spain, the latest information published by the National Institute of Statistics (INE) shows that 75% of SMEs and large companies and 51% of microenterprises are already using open source technologies.


While not disparaging the importance of public tenders and their role as a driving force, the survey shows that most of the turnover for companies that market products and services based on open source software comes from clients in the private sector (80%). This figure confirms the consolidation of the offering and contradicts the common conception of a sector supported by the public administrations.

With regard to employment figures, the fact that 17% of jobs in the Computer and related activities sector sector are related to open source software projects shows the importance of open source software in creating employment. The service-oriented approach inherent to open source software, together with the cost savings for items such as licenses, makes it possible for budgets to be focused on human resources.

However, the low level of certification in the subsector stands out; although it corresponds to the scarce client demand for certified personnel, it fails to match the intense effort made by companies to train personnel. The low demand for certified professionals may be due to a lack of awareness on the part of clients regarding professional certification programmes based on open source software.

As regards marketing, the survey reflects the interest of subsector companies in marketing products under open source licenses. More than half of the companies market their own solutions. However, it also shows that their partner networks for marketing are underdeveloped. The fact that only one out of every five companies that markets open source solutions has made an effort to create a distribution network does not fit in with the collaborative model associated with open source software. The scarcity of networks may be due to a lack of familiarity with collaborative models or difficulties experienced by companies in order to create true communities that facilitate the distribution and evolution of their solutions.


However, the power of the business models associated with open source technologies lies in attaining the collaboration, preferably distributed, of other programmers and companies in achieving a common solution. Spanish companies have new opportunities for growth, developing these collaborative models and participating in third-party networks, which would also facilitate the internationalisation of their products and services and aid them in the current crisis of the shrinking domestic market.

The future of open source software seems promising in light of the survey results. Companies value the objective advantages that it provides, especially with regard to cost reduction and the wide availability of solutions. These advantages will continue in the future to differentiate both open source software and companies that offer open source products and services. This assessment is in line with the fact that one out of every five companies not marketing open source products and services today plans to offer them to their clients in the future, and with the increased loyalty shown to those companies that are already doing so.

However, technology trends pose a new challenge for open source software. Both cloud environments and social software are trends that will be consolidated over the next few years. And by providing services remotely, the role and advantages of open source software will remain hidden from the client.

Without waiting for effects like supplier dependence and the lack of transparency of private software to become evident in the aforementioned areas, open source software companies, and even those who approach it from more theoretical perspectives, should work to showcase the advantages of open source software, even in these environments, where it is sure to be consolidated in the near future.


2. Main results


3. 21% of the companies that market open source software have partnership agreements with another open source software company, having specialised in providing services and support for a particular open source product.

4. One out of five companies that have developed or maintain their own open source software product has a network of partners who act as suppliers and/or retailers of professional services for the product they own. The same proportion of these companies maintains a support community for this product.

1. Of the group of companies that have collaborated in this study, representing the Computer and related activities sector as a whole, 40% report having marketed at least one product under an open source software license or having provided services related to this technology in 2011.

2. The activity in which these companies engaged the most is technology consulting services related to open source software (84%), followed by systems consulting (67%). It should be pointed out that over half of the companies (57%) that have marketed open source technologies report having developed or maintained a product with their own software, which they distribute with an open source software license and based on which they provide services.


5. The most common services offered in relation to open source software are IT consulting (82%), computer programming (79%), web portal services (73%) and other IT and computing services (67%).

6. 15% of the companies surveyed as part of this study reported that their commercial offering includes at least one solution released by a Public Administration.

7. 12% of the Computer and related activities sector companies exclusively sold products based on open source technologies in 2010.

8. An analysis of the turnover derived from the sale of open source services by sales volume reveals that in 2010, 21% of microenterprises invoiced between €50,000 and €99,000 for open source product sales, 19% had a turnover of between €10,000 and €24,999, 16% sold between €25,000 and €49,999 and 11% had figures in the range of €100,000 to €199,000. The same percentage of companies (11%) invoiced less than €5,000, 10% had sales in the range of €5,000 to €9,999 and finally, 9% of microenterprises invoiced between €200,000 and €999,000.


9. For companies with more than 10 employees, in 2010, nearly 48% invoiced between €200,000 and €999,000 for the sale of OSS products, 18% of the companies invoiced more than €1,000,000, 14% had sales in the range of €100,000 and €199,000 and 9% had figures between €50,000 and €99,000.

10. The public sector is the main client of these companies, generating 20% of the turnover derived from the sale of open source solution services. This is followed by the service, tourism and transport sector, which generates 16% of the sector turnover; the industry and construction sector (15%) and the commercial sector (14.6%).

11. Among the 10 open source software technologies that were most marketed by Computer and related activities sector companies in 2010 were database management systems, server operating systems and web servers, which were marketed by 4 out of every 10 companies; and portal servers, application servers, e-commerce applications, web browsers, file servers, CRM systems and email servers, which were marketed by 3 of every 10 companies.

12. In terms of human resources, companies marketing open source software products and/or services had an average of 23 employees on their staff in 2010, of whom 8 were women and 15 were men.


13. Of the total staff at these companies, an average of 69% of the human resources were involved in the development and provision of services based on open source software in 2010.

14. 44% of the employees participating in OSS projects were programmers, 33% had administrative and management functions within the OSS services provided and 29% worked as analysts.

15. Approximately half of the companies (52%) provided training in open source software for their employees. Among companies with training activities, these were available to, on average, half of all staff members.

16. Of all the companies analysed, in 2010, only 17% had certified personnel in any type of open source software. The most common certification was that issued by Linux Professional Institute.

17. The demand for certified personnel is low, given that in 2010, only 7% of companies reported that one of their clients requested some type of certification for their employees.


18. The technology trends considered most relevant and important for companies today - cloud computing, mobility, virtualisation and social software - are clearly the areas of greatest interest. The companies that marketed or provided services related to open source solutions in 2010 are clearly those most interested in cloud computing and social software.

19. Companies that have marketed open source technologies value open source software first of all for the lower cost associated with it in order to access technology, knowledge and innovation. Secondly, they are of the opinion that open source software today is a real, mature, competitive and reliable technological alternative. Thirdly, they state that there is a wide variety of open source solutions available to offer to clients.

20. Among companies that do not market OSS, there is also a high level of agreement concerning the low cost of access to technology involved with OSS; however, the opinion with the second greatest consensus is the fact that in the sector developing customised products for clients, open source models have promoted a reduction in costs through unique concepts, such as reuse. The third most highly rated opinion is that today it represents a real, mature, competitive and reliable technological alternative.


21. With regard to factors that make it more difficult for clients to adopt open source software, both types of companies (those that market open source software, and those that do not) agree that the main barrier to the adoption of open source technologies is the lack of awareness of solutions and the lack of references for open source software products. The factor with the second greatest consensus among companies that have marketed OSS is precisely the lack of knowledge on the part of potential clients regarding the existence of companies providing technical support for open source products. This fact is the third most important factor for companies that do not market open source software, which identify the second most important barrier as being the problems that might accompany migration from proprietary programs; this same factor occupies third place for companies that have marketed OSS.

22. Finally, with regard to forecasts, 86% of the companies that currently market products or services based on open source software state that in the medium term (the next five years), they will continue to work with this type of software.

23. Meanwhile, 20% of the companies that currently do not market open source solutions plan to start working with this software in order to be able to offer it to their clients.


3. Methodology


4. Representativeness of the results


In order to ensure the statistical representativeness and the robustness of the data obtained for the analysis presented below, we will work under two premises:

With regards to activity, we will work with all the companies surveyed as representatives of the Spanish Computer and related activities sector, with a related margin of error of 2.2% (margin of error for a confidence level of 95.5% (two sigmas) and P=Q, the maximum uncertainty conditions.

Where company size is concerned, based on the number of employees, we will consider two groups of companies: those with up to nine employees and those with 10 or more employees, with the margins of errorindicated in the table.


5. Characteristics of the companies that market Open Source Software


Figure 1. Companies that marketed products or provided services related to open source software in 2010.

(1,932 cases)

Marketing or providing OSS services

Not marketing or providing OSS services

A1. During 2010, did your company market products under a free or open source software license or provide services related to this technology?


Figure 2. Companies that marketed products or provided services related to open source software in 2010, by subsector and size.

TOTAL

(1,932 cases)

58.2 Software publishing

62.0 Computer programming, consultancy and related activities

63.1 Data processing, hosting and related activities; web portals

0-9 employees

More than 9 employees

SECTOR ACCORDING TO THE NATIONAL

CLASSIFICATION OF ECONOMIC

ACTIVITIES (CNAE)

SIZE OF COMPANY

A1. During 2010, did your company market products under a free or open source software license or provide services related to this technology?

Computer and related activities sector: 58.2, 62.0, 63.1


The company develops or maintains its own software product, uses an open source software license to distribute it and provides services for this product.

The company provides technology consulting services (customised developments, integration,

parametrisation, support, training, etc.) based on open source software products.

The company provides systems consulting services (infrastructures, servers, networks, data processing

centre, etc.) based on open source software products.

Figure 3. Company activities

Marketing or providing OSS services (756 cases)

A2. Please specify the type of activities you carry out in relation to open source software. Answer yes or no for each of the three activities.


The company develops or maintains its own software product, uses an open source software license to distribute it and provides services for this product.

The company provides technology consulting services (customised developments, integration,

parametrisation, support, training, etc.) based on open source software products.

The company provides systems consulting services (infrastructures, servers, networks, data processing

centre, etc.) based on open source software products.

Figure 4. Company activities, by size


0-9 employees More than 9 employees

SIZE OF COMPANY

A2. Please specify the type of activities you carry out in relation to open source software. Answer yes or no for each of the three activities.



IT consulting

Computer programming

Web portal services

Other IT and computer services

Publishing of computer programs

Data processing services, hosting and related activities

Other activities and services

IT resource management

Training

Figure 5. Services provided

A4. Specifically, could you indicate the type of services provided in relation to open source software?



Figure 6. Services provided, by company size

IT consulting

Computer programming

Web portal services

Other IT and computer services

Publishing of computer programs

Data processing services, hostingand related activities

Other activities and services

IT resource management

Training


SIZE OF COMPANY

A4. Specifically, could you indicate the type of services provided in relation to open source software?


TOTAL

0-9 employees


Figure 7. Companies that are partners with an open source software company


A5. Indicate whether your company is the partner of an open source software company, providing services and support for a product.


TOTAL

0-9 employees


Figure 8. Companies that have a network of partners for a product they own

Marketing or providing OSS services and developing their own software (435 cases)

A6. Indicate whether your company has a network of partners who act as suppliers and/or retailers of professional services for a product that belongs to your company.


TOTAL

0-9 employees


Figure 9. Companies that have a support community for a product they own

Marketing or providing OSS services and developing their own software (435 cases)

A6. Indicate whether your company has a support community for a product that you own.


TOTAL

0-9 employees


Figure 10. Availability in the portfolio of a solution released by a Public Administration


A7. Indicate whether your company has in its portfolio a solution released by a Public Administration.


5. The open source software business in Spain


Figure 11. Estimated turnover corresponding to sales of OSS-based services and products

Marketing or providing OSS services and indicating turnover (660 cases)

B2. Of the indicated turnover, estimate the percentage that corresponds to the sale of services and products based on open source software in 2010.


Figure 12. Percentage of turnover corresponding to sales of OSS-based services and products


0%

1% - 24%

25% - 49%

50% - 74%

75% - 99%

100%

% of turnover from OSS-based services or products.



Figure 13. Percentage of turnover corresponding to sales of OSS-based services and products, by company size


0% 1% - 24% 25% - 49% 50% - 74% 75% - 99% 100%


SIZE OF COMPANY



0€

1 € - 4,999 €

5.000 € - 9,999 €

25.000 € - 49,999 €

50.000 € - 99,999 €

€100,000 - €199,999

10.000 € - 24,999 €

€200,000 - €999,999

Over €1,000,000

Sales volume for services provided or sales of OSS-based

products

Marketing or providing OSS services and indicating turnover and percentage (491 cases)

B2. Of the indicated turnover, estimate the percentage that corresponds to the sale of services and products based on open

source software in 2010.

Figure 14. Turnover corresponding to the sale of OSS-based services and products, by company size


Figure 15. Turnover corresponding to the sale of OSS-based services and products, by company size

0€

1 € - 4,999 €

5,000 € - 9,999 €

25,000 € - 49,999 €

50,000 € - 99,999 €

€100,000 - €199,999

10,000 € - 24,999 €

€200,000 - €999,999

Over €1,000,000

Sales volume for services provided or sales of OSS-based

products

Marketing or providing OSS services and indicating turnover and percentage (491 cases)


SIZE OF COMPANY

B2. Of the indicated turnover, estimate the percentage that corresponds to the sale of services and products based on open

source software in 2010.


Public Sector

Services, Tourism and Transport

Industry and Construction

Trade

Telecommunications

Banking and Insurance

Healthcare

Energy and Environment

Homes

Other

Marketing or providing OSS services and indicating percentages (660 cases)

Figure 16. Percentage of turnover, by clients

B3. Next, indicate the approximate percentage of the turnover corresponding to the sales of OSS-based services and products in 2010 (Section B2), according to the client's activity sector.


Marketing or providing OSS services and indicating percentages (660 cases)

Public Sector

Services, Tourism and Transport

Industry and Construction

Trade

Telecommunications

Banking and Insurance

Healthcare

Energy and Environment

Homes

Other


SIZE OF COMPANY

Figure 17. Percentage of turnover, by clients and size

B3. Next, indicate the approximate percentage of the turnover corresponding to the sales of OSS-based services and products in 2010 (Section B2), according to the client's activity sector.


Figure 18. Main products marketed

Integration software and middleware

Software for mobile devices

Security software

Development software

Desktop software

Business applications

Web support software

Server software


C1. Of the following types of software, indicate which ones your company has marketed with open source software in 2010.


Figure 19. Main products marketed, by company size


Integration software and middleware

Software for mobile devices

Security software

Development software

Desktop software

Business applications

Web support software

Server software


SIZE OF COMPANY



Figure 20. Details of desktop software marketed


Office automation

Operating systems

Utilities

Virtual machine

software

Other


SIZE OF COMPANYTOTAL



Figure 21. Details of server software marketed


Database management

system (DBMS)

Operating systems

Web server

Application server

File server

Email servers

Network software

Virtualisation software

Other





Figure 22. Details of business applications marketed


Customer relationship management (CRM)

Enterprise content management (ECM)

Business process management (BPM)

Collaborative work

Data extraction, transformation and loading (ETL)

Enterprise resource planning (ERP)

Business intelligence (BI)

Other





Figure 23. Details of integration software and middleware marketed


Enterprise Application

Integration (EAI)

Enterprise Service

Bus (ESB)

Message Oriented

Middleware (MOM)

Other





Figure 24. Details of security software marketed


Antivirus

Intrusion detection/protection

systems (IDS/IPS)

Other

0-9 employees More than 9 employeesTOTAL

SIZE OF COMPANY



Figure 25. Details of development software marketed


Integrated development environment (IDE)

Development support tools (version control, debugger, CASE, etc.)

Testing software

Other





Figure 26. Details of web support software marketed


Portal server

E-commerce

Web browser

E-learning

Other





Figure 27. Details of software for mobile devices marketed


Applications

Operating systems





Figure 28. Ranking of the top 10 OSS technologies marketed



POSITION TYPE TECHNOLOGY %

1 Server softwareDatabase management

system (DBMS)44.7%

2 Server software Operating systems 44.3%

3 Server software Web server 43.3%

4 Web support Portal server 38.2%

5 Server software Application server 37.4%

6 Web support E-commerce 34.5%

7 Web support Web browser 33.3%

8 Server software File server 33.1%

9 Business applicationsCustomer relationship

management (CRM)33.1%

10 Server software Email servers 32.3%

ALL COMPANIES



Marketing or providing OSS services, up to 9 employees (1368 cases)

0-9 employeesSIZE OF COMPANY



1 Server software Operating systems 46%

2 Server softwareDatabase management

system (DBMS)45.1%



5 Web support E-commerce 37.9%

6 Server software File server 36%


8 Web support Web browser 34.8%

9 Server software Email servers 34.4%

10 Desktop software Office automation 33.3%





1 Server software Database management system (DBMS) 43.7%


3 Server software Operating systems 40%



6 Business applications Enterprise content management (ECM) 36.3%

7 Mobile device software Applications 34.9%

8 Business applications Customer relationship management (CRM) 34.4%

9 Business applications Business process management (BPM) 34%

10 Development software Integrated development environment (IDE) 33.5%

More than 9 employeesSIZE OF COMPANY

Marketing or providing OSS services, from 10 employees upwards (564 cases)


6. Human Resources and Open Source Software


One

Two

Three

Four

5-9

10-49

50-249

250 or more

Marketing or providing OSS services and providing employee figures

(705 cases)

Average

23.11employees

D1. Specify the number of employees (average number of people for the entire year) at your company in 2010, as requested in the following sections: Total number of employees in the company / Of the previous figure, indicate the number of employees who participated in the development of and provided services based on open source software in 2010

Figure 31. Number of employees in companies that market or provide OSS services


Marketing or providing OSS services and providing employee figures (705 cases)

One

Two

Three

Four

5-9

10-49

50-249

250 or more

One

Two

Three

Four

5-9

10-49

50-249

250 or more

Women Men

Average

7.61women

Average

15.5men

Figure 32. Number of employees by sex in companies that market or provide OSS services

BY SEX





(705 cases)

SIZE OF COMPANY

One

Two

Three

Four

5-9

10-49

50-249

250 or more

One

Two

Three

Four

5-9

10-49

50-249

250 or more

Average

3.53employees

Average

74.4employees

Figure 33. Number of employees in companies that market or provide OSS services, by company size



Figure 34. Estimated employment derived from OSS



0%

1% - 24%

25% - 49%

50% - 74%

75% - 99%

100%


(705 cases)

Figure 35. Percentage of personnel dedicated to OSS tasks in the company



0%

1% - 24%

25% - 49%

50% - 74%

75% - 99%

100%


SIZE OF COMPANY


(705 cases)

Figure 36. Percentage of personnel dedicated to OSS tasks in the company, by company size



0%

1% - 24%

25% - 49%

50% - 74%

75% - 99%

100%

Women Men

Marketing or providing OSS services and providing employee figures (705 cases)

Figure 37. Percentage of personnel dedicated to OSS tasks in the company, by sex

BY SEX



TOTAL

0-9 employees


SIZE OF COMPANY


No

Yes

Figure 38. Companies that have provided training in OSS

E1. Did your company provide employee training in open source software during 2010?


0%

1% - 24%

25% - 49%

50% - 74%

75% - 99%

100%

Marketing or providing OSS services and giving training

(334 cases)

Figure 39. Percentage of employees who received training in OSS

E2. Indicate the percentage of all the employees in your company who received this type of training in 2010.


0%

1% - 24%

25% - 49%

50% - 74%

75% - 99%

100%

Marketing or providing OSS services and giving training (334 cases)


SIZE OF COMPANY

Average 64.11% Average 30.86%

Figure 40. Percentage of employees who received training in OSS, by company size

E2. Indicate the percentage of all the employees in your company who received this type of training in 2010.


TOTAL

0-9 employees


SIZE OF COMPANY


No

Yes

Figure 41. Existence of certified personnel in open source software

D3. In 2010, did your company have any certified employees in any type of open source software?


Marketing or providing OSS services and having certified personnel (133 cases)

No

Yes

Linux Professional Institute (LPIC-1, LPIC-2, LPIC-3)

Certified MySQL 5.0 Developer/DBA (CMDEV/CMDBA)

Red Hat Certified Technician/Engineer/Architect

Novell Certified Linux Administrator/Engineer/Instructor

Ubuntu Certified Professional

Figure 42. Open source software certificates

D4. Indicate the number of certified employees in 2010 for each of the following open source software certifications:


TOTAL

0-9 employees


SIZE OF COMPANY


Yes

Figure 43. Client requirements for certified personnel

D5. In 2010, did any of your clients request that your professionals have any of the abovementioned certifications?


7. Forecasts


TOTAL

0-9 employees


SIZE OF COMPANY


No

Yes

Unknown

Figure 44. Intention to market OSS products in the medium term, among companies that marketed them in 2010

F1. Does your company plan to market (or continue to market) products based on open source software in the medium term (1-5 years)?


TOTAL

0-9 employees


SIZE OF COMPANY

Not marketing or providing OSS services (1176 cases)

No

Yes

Unknown

Figure 45. Intention to market OSS products in the medium term, among companies that did not market them in 2010

F1. Does your company plan to market (or continue to market) products based on open source software in the medium term (1-5 years)?


Cloud Computing

Mobility

Virtualisation

Social software

Embedded systems

Environmental computing

Green IT(1,932 cases)

Figure 46. Most important technology trends

F2. Of the following trends in technology, indicate the most important for your company in the medium term.


Cloud Computing

Mobility

Virtualisation

Social software

Embedded systems


Green IT

0-9 employees

Figure 47. Most important technology trends, by company size




Cloud Computing

Mobility

Virtualisation

Social software

Embedded systems


Green IT

Marketing or providing OSS services

Figure 48. Most important technology trends, depending on whether the company marketed OSS


Neither marketing nor providing OSS services


8. Assessment of open source software


Figure 49. Ranking of the top opinions about OSS among companies that market it, by company size

G1. Below is a list of opinions related to open source software. Please rate each of them on a scale of 1 to 5, where 1 is "I totally disagree" and 5 is "I totally agree".


… involves a lower cost of access to technology, knowledge and innovation 1 … involves a lower cost of access to technology,

knowledge and innovation

… is currently a real, mature, competitive and reliable technological alternative 2 … is currently a real, mature, competitive and

reliable technological alternative

… there is a wide variety available to offer clients 3 … there is a wide variety available to offer clients

… has promoted a reduction in costs through unique concepts such as reuse, collaboration and

shared code4


shared code

... makes it possible to develop a product faster, thanks to immediate feedback from the community 5 ... gives IT companies independence in the process

of developing and creating applications


1 – Totally disagree

(2) (3) (4) 5 – Totally agree

No opinion


Figure 50. Assessment of OSS among companies that market it

… involves a lower cost of access to technology, knowledge and innovation

… is currently a real, mature, competitive and reliable technological alternative

… there is a wide variety available to offer clients

… has resulted in a reduction in costs through unique concepts such as reuse, etc.

... increases and facilitates sales

... makes it possible to develop a product faster, thanks to immediate feedback from the community

... gives IT companies independence in the process of developing and creating applications

... makes it possible to obtain a better product, thanks to the innovation provided by the user community

... is more secure, since access to the source code enables it to be continuously audited by third parties

… is a factor that sets companies apart from others in the sector

The demand for OSS by the Public Administration has resulted in an increase in the number of companies...

OSS-based products have an easier market penetration, as a result of dissemination by the community.

The demand for OSS by the Private Sector has resulted in an increase in the number of companies...

Average

4.1

4.07

3.89

3.85

3.72

3.72

3.72

3.63

3.45

3.44

3.3

3.22

3.19

Deviation

1.08

1.05

1.04

1.04

1.08

1.08

1.07

1.15

1.25

1.16

1.25

1.09

1.11




No opinion

Because of the lack of awareness of solutions and the lack of references about open source software products

Because of the lack of awareness about the existence of companies that offer technical support for the products, etc.

Because of problems that might occur when migrating from proprietary platforms

Because of market inertia

Because they believe that open source software does not provide high enough quality

Because of interoperability problems that might occur with other products already implemented

Because open source software products are usually generic and usually lack specific adaptations

Because no open source solutions exist that meet client needs

Because of the costs related to acquiring open source software

Because of the difficulty in calculating the TCO

Average

3.84

3.7

3.49

3.38

3.29

3.29

3.14

2.98

2.72

2.64


Deviation

1.07

1.05

1.16

1.05

1.18

1.23

1.19

1.21

1.21

1.12

Figure 52. Ranking of the reasons that make adopting OSS by clients more difficult, according to companies that market it



… involves a lower cost of access to technology, knowledge and innovation 1

The demand for OSS by the Public Administration has increased the number of companies dedicated

to this area over recent years.


shared code2 … involves a lower cost of access to technology,

knowledge and innovation

… is currently a real, mature, competitive and reliable technological alternative 3


shared code

… there is a wide variety available to offer clients 4… there is a wide variety available to offer clients

... gives IT companies independence in the process of developing and creating applications 5 … is currently a real, mature, competitive and

reliable technological alternative

Figure 53. Ranking of the top opinions about OSS among companies that do not market it, by company size

G1. Below is a list of opinions related to open source software. Please rate each of them on a scale of 1 to 5, where 1 is "I totally disagree" and 5 is "I totally agree".




No opinion

… involves a lower cost of access to technology, knowledge and innovation

… has resulted in a reduction in costs through unique concepts such as reuse, etc.

… is currently a real, mature, competitive and reliable technological alternative

… there is a wide variety available to offer clients

The demand for OSS by the Public Administration has resulted in an increase in the number of companies

... gives IT companies independence in the process of developing and creating applications

... makes it possible to develop a product faster, thanks to immediate feedback from the community

OSS-based products have an easier market penetration, as a result of dissemination by the community.

... increases and facilitates sales

... makes it possible to obtain a better product, thanks to the innovation provided by the user community

... is more secure, since access to the source code enables it to be continuously audited by third parties

… is a factor that sets companies apart from others in the sector

The demand for OSS by the Private Sector has resulted in an increase in the number of companies

Average

3.68

3.43

3.36

3.35

3.3

3.3

3.28

3.15

3.11

3.09

2.94

2.91

2.89


Deviation

1.23

1.11

1.18

1.14

1.14

1.15

1.17

1.18

1.15

1.19

1.23

1.11

1.09

Figure 54. Assessment of OSS among companies that do not market it



Because of the lack of awareness of solutions and the lack of references about open source software

products1 Because of problems that might occur when

migrating from proprietary platforms

Because of the lack of awareness about the existence of companies that offer technical

support for the products, etc.2

Because of the lack of awareness of solutions and the lack of references about open source software

products

Because of problems that might occur when migrating from proprietary platforms 3 Because open source software products are usually

generic and usually lack specific adaptations

Because of interoperability problems that might occur with other products already implemented 4 Because of interoperability problems that might

occur with other products already implemented

Because open source software products are usually generic and usually lack specific

adaptations5 Because they believe that open source software

does not provide high enough quality

Figure 55. Ranking of the main reasons that make adopting OSS by clients more difficult, according to companies that do not market OSS, by company size

G2. Below is a list of possible reasons that might make it more difficult for clients to adopt open source software. Indicate the degree to which you agree or disagree with each (on a scale of 1 to 5, where 1 is “I totally disagree” and 5 is “I totally agree”).




No opinion

Average

3.77

3.71

3.67

3.57

3.51

3.48

3.34

3.27

2.97

2.91

Deviation

1.07

1.15

1.07

1.14

1.15

1.15

1.04

1.13

1.09

1.12

Figure 56. Reasons that make adopting OSS by clients more difficult, according to companies that do not market it


Because of the lack of awareness of solutions and the lack of references about open source software products

Because of problems that might occur when migrating from proprietary platforms

Because of the lack of awareness about the existence of companies that offer technical support for the products, etc.

Because of interoperability problems that might occur with other products already implemented

Because open source software products are usually generic and usually lack specific adaptations

Because they believe that open source software does not provide high enough quality

Because of market

inertia

Because no open source solutions exist that meet client needs

Because of the difficulty

in calculating the TCO

Because of the costs related to acquiring open source software

35,5

31,3

35,5

31,0

26,8

32,6

29,9

26,9

16,7

20,1

25,8

26,7

21,4

21,9

20,9

18,4

11,9

13,4

8,3

8,2

0% 20% 40% 60% 80% 100%


More information about these data:

Report: “El software libre en el Sector Español de Servicios Informáticos. 2010-2011” ["Open source software in the Spanish IT services sector. 2010-2011."] Available at: www.cenatic.es/dossier/panel-informe-sectorsi2011

Panel de Indicadores del Sector TIC del ONSFA. [Panel of ICT Sector Indicators from the ONSFA.] Available at: www.cenatic.es/dossier/panel-indicadores-sectorsi2011

This work is distributed under a Creative Commons Attribution-ShareAlike 3.0 Spain license.

To see a copy of this license, please visit http://creativecommons.org/licenses/by-sa/3.0/deed.es

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Authors:Ana Trejo Pulido (coordination)Miguel Jaque BarberoPop Ramsamy

Published by:CENATIC. Av/ Clara Campoamor s/n. 06200 Almendralejo (Badajoz)December 2011. ISBN-13: 978-84-15927-08-2

survey on open source software in the spanish computer and related activities sector. 2011

Technology