survey of employer worksite wellness activities and health promotion programming cheryl larson,...

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Survey of Employer Worksite Wellness Activities and Health Promotion Programming Cheryl Larson, Midwest Business Group on Health, John Coumbe-Lilley PhD & Jessica Backous, University of Illinois at Chicago Introduction: The Midwest Business Group on Health (MBGH) is a non-profit, Chicago-based 501(c) (3) business coalition. Its members represent over 115 large public and private employer organizations and health care stakeholders. MBGH serves as one of the nation’s leading employer- focused coalitions and is a recognized leader in offering education, research and community-based activities that increase the value of health benefits and health care services. Company Wellness Assessment: In 2013 as part of its ongoing effort to recognize employer best practices in health improvement, 18 companies representing a broad range of industries responded to a 45 item self-assessment survey concerning worksite wellness activities and health promotion programming, and to gauge their complexity. Employers were asked to respond to questions evaluating leadership support; wellness initiatives; programmatic variables; availability of programming; participation, resource allocation, and outcomes measurement. Assessment Results Member Descriptions: Company size ranging from 2,000-25,000; 7 industries: health care; manufacturing; finance and insurance; retail trade; whole sale trade; professional; scientific and technical services, and other services. (See Table 1). Programming: The most prominent results showed that the duration of programming ranged from 1-9 years and was provided by vendors, health plans and employers. Companies rated leadership support for health program initiatives (x bar 69%) (See Table 2). A somewhat significant rate of employee engagement and participation was reported (See Figure 1) ; employees participating in health programming ranged over a 24 month period (including health risk assessment (HRA) completion) (See Table 3); biometric screening and feedback was a key feature of most health programs (See Table 4) reducing weight and lowering the effects of metabolic conditions were important foci combined with stress management for employees. Barriers to Employee Engagement: Time to participate; privacy concerns; availability of programming, internal communication effectiveness; perceived low levels of leadership engagement and employee behavioral reinforcement. Conclusion: Table 2 demonstrates leadership support is positive and is consistent with evidence showing a climate of implementation enables worksite wellness programming (Pronk & Kottke, 2009). The promising rate (See table 3 & 4) of employee completion of biometric screening with feedback is consistent with the AHRF Plus gateway to improved employee participation, engagement and health outcomes (Soler et al. 2010). Companies measuring and providing feedback to employees is akin to the “Know your numbers” concept Edington (2013). Table 5 states reported barriers to employee participation and suggests solutions companies could make to increase employee participation and engagement. A study conducted by Selby et al (2010) evaluated participation in an employee wellness program (N=441 eligible participants) and found similar barriers to participation in health programming and supported the solutions suggested. Companies have scope for growth in health culture development, employee engagement and program integration. Figure 2 shows the complexity of stakeholder relationships engaged with program visioning, planning, implementation and evaluation, however, complexity of support , delivery and evaluation should be considered as a regular occurrence given the nature of the health and business outcomes targeted for improvement (Reavley et al. (2010). This sample of companies are using best practices outlined by Goetzel and Pronk (2010), these include but are not limited to leadership and management commitment, diverse program offerings, multi-condition and multi-level approaches. Future Directions: We recommend 1) companies should conduct an annual organizational self- assessment and benchmarking process against the National Worksite Health Promotion Survey (Linan et al., 2008) and other members of the MBGH, 2) directly link strategic business initiatives with employee health needs and 3) concentrate their efforts on increasing employee participation and engagement. Wellness Efforts that achieve significant rates of engagement and participation Yes 5/18 Somewhat 11/18 No 1/18 Unknown Do Not Offer 0-15 16-30 31-50 51-80 81-100 0 1 2 3 4 5 6 Representation of Percentage of Employee Participation in Clinical/Biometric Assessments in the Past 12 Months Percentages of Participation Number of Companies Unknown Do Not Offer 0-15 16-30 31-50 51-80 81-100 0 1 2 3 4 5 6 7 Representation of Percentage of Employee Participation in HRA programming during Last 24 Months Percentages of Participation Number of Companies Senior Leadership 14/18 Management/ Supervisor 12/18 Human Resources 17/18 Benefits Admin. 18/18 Occupational Health 11/18 Finance 7/18 Marketing 7/18 Communications 14/18 Safety 8/18 Data Management 9/18 Health Care Provider 13/18 Insurance Provider 12/18 Employee Assistant Program 11/18 Risk Management 5/18 Wellness Consultant 7/18 Wellness Vendor 13/18 Fitness Center 11/18 Other: Cafeteria Vendor 1/18 FIGURE 1. EMPLOYEE AND PARTICIPATION TABLE 5. BARRIERS AND SOLUTIONS Company Employee Size Industry City/State Male %/ Female % 1 >25,000 Manufacturing Moline IL 65/35 2 >25,000 Health Care and Social Assistance Oak Brook IL 22/78 3 >25,000 Retail Trade Deerfield IL 38/62 4 >25,000 Health Care and Social Assistance Onalaska WI 30/70 5 10,001-25,000 Whole Sale Trade Lake Forest IL 65/35 6 10,001-25,000 Retail Trade Naperville IL 50/50 7 10,001-25,000 Health Care and Social Assistance Chicago IL 20/80 8 10,001-25,000 Manufacturing Lisle IL 77/23 9 5,001-10,000 Finance and Insurance Chicago IL 34/66 10 2,001-5,000 Manufacturing Chicago IL 83/17 11 2,001-5,000 Other Services Des Plaines IL 51/49 12 2,001-5,000 Whole Sale Trade Oak Brook IL 51/49 13 2,001-5,000 Professional, Scientific, and Technical Services Lemont IL 70/30 14 2,001-5,000 Health Care and Social Services Naperville IL 83/17 15 501-2,000 Finance and Insurance Chicago IL 56/44 16 251-500 Manufacturing Rosemont IL 68/32 17 251-500 Manufacturing Plymouth WI 60/40 18 101-250 Manufacturing Chicago IL 62/38 Table 1. COMPANIES COMPLETING SELF ASSESSMENT FIGURE 2. STAKEHOLDERS CONCERNED WITH WORKSITE HEALTH PROMOTION PROGRAMMING This figure shows the different internal and external stakeholders involved with program development, delivery and evaluation. Positive numbers are on the left e.g. 14 out of 18 companies reported positive leadership engagement. Table 2. RATINGS OF LEADERSHIP SUPPORT Table 3. EMPLOYEE PARTICIPATION Table 4. BIOMETRIC SCREENING PARTICIPATION BARRIER SOLUTIONS Lack of Time is the #1 barrier to employee participation. Develop and deploy policies enabling employees to participate. Develop operational management buy-in supporting employee participation Access to programming reported by most companies as an employee barrier Adopt web based options for delivery like most companies opting for wellness program sourced this way. More than 15 companies depended on vendors to provide health education and assessments increasing operational complexity Integrate and simplify implementation wherever possible to ease administrative, operational burden and lower costs. Non-health supportive company policies. 3 companies offer comprehensive and integrated policies, programming and benefits Adopt policies and procedures that affect population health change at the worksite. Program inconvenience deters employee participation and engagement Identify ways to create access and convenient participation solutions as 3 companies in this survey reported doing. Figure 1 shows the self-reported rates of participation and engagement in companies Table 4 shows the rate of employee participation in biometric screenings Table 5 shows the prominent barriers to employee participation and solutions recommended in Edington (2013) and Pronk (2009). Table 1 describes the companies that completed the self-assessment 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 0 10 20 30 40 50 60 70 80 90 100 X bar 69% Table 2 shows the self-assessed rate of leadership support for worksite health programming Table 3 shows the rate of employee completion of an HRA and participation in programming n the 24 months prior to the self- assessment. References Edington, D. (2013). Zero Trends. Ann Arbor: MI. Health Management Research Center. Goetzel, R., & Pronk, N. (2010). Worksite Health Promotion. How much do we really know about what works? American Journal of Preventive Medicine, 38, S223-225. Linan et al. (2008). Results of the National Worksite Health Promotion Survey. American Journal of Public Health, 98, 1503-1509. Pronk, N., & Kottke (2009). Physical activity promotion as a strategic corporate priority to improve worker health and business performance . Preventive Medicine, 49, 316-321. Pronk, N. (2009). ACSM’s Worksite Health Handbook, 2 nd . Champaign: IL. Human Kinetics. Reavely et al. (2010). A systematic grounded approach to the development of complex interventions: The Australian WorkHealth Program-Arthritis case study. Social Science & Medicine, 70, 342-350. Selby et al. (2010). Barriers to participation in a worksite wellness program. Nutrition Research and Practice, 4, 149-154. Soler et al. (2010). A systematic review of selected interventions for worksite health promotion. American Journal Preventive Medicine, 38, S237-S262.

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Page 1: Survey of Employer Worksite Wellness Activities and Health Promotion Programming Cheryl Larson, Midwest Business Group on Health, John Coumbe-Lilley PhD

Survey of Employer Worksite Wellness Activities and Health Promotion Programming

Cheryl Larson, Midwest Business Group on Health, John Coumbe-Lilley PhD & Jessica Backous, University of Illinois at Chicago

Introduction: The Midwest Business Group on Health (MBGH) is a non-profit, Chicago-based 501(c)(3) business coalition. Its members represent over 115 large public and private employer organizations and health care stakeholders. MBGH serves as one of the nation’s leading employer-focused coalitions and is a recognized leader in offering education, research and community-based activities that increase the value of health benefits and health care services.

Company Wellness Assessment: In 2013 as part of its ongoing effort to recognize employer best practices in health improvement, 18 companies representing a broad range of industries responded to a 45 item self-assessment survey concerning worksite wellness activities and health promotion programming, and to gauge their complexity. Employers were asked to respond to questions evaluating leadership support; wellness initiatives; programmatic variables; availability of programming; participation, resource allocation, and outcomes measurement.

Assessment ResultsMember Descriptions: Company size ranging from 2,000-25,000; 7 industries: health care; manufacturing; finance and insurance; retail trade; whole sale trade; professional; scientific and technical services, and other services. (See Table 1).

Programming: The most prominent results showed that the duration of programming ranged from 1-9 years and was provided by vendors, health plans and employers. Companies rated leadership support for health program initiatives (x bar 69%) (See Table 2). A somewhat significant rate of employee engagement and participation was reported (See Figure 1) ; employees participating in health programming ranged over a 24 month period (including health risk assessment (HRA) completion) (See Table 3); biometric screening and feedback was a key feature of most health programs (See Table 4) reducing weight and lowering the effects of metabolic conditions were important foci combined with stress management for employees.

Barriers to Employee Engagement: Time to participate; privacy concerns; availability of programming, internal communication effectiveness; perceived low levels of leadership engagement and employee behavioral reinforcement.

Conclusion: Table 2 demonstrates leadership support is positive and is consistent with evidence showing a climate of implementation enables worksite wellness programming (Pronk & Kottke, 2009). The promising rate (See table 3 & 4) of employee completion of biometric screening with feedback is consistent with the AHRF Plus gateway to improved employee participation, engagement and health outcomes (Soler et al. 2010). Companies measuring and providing feedback to employees is akin to the “Know your numbers” concept Edington (2013). Table 5 states reported barriers to employee participation and suggests solutions companies could make to increase employee participation and engagement. A study conducted by Selby et al (2010) evaluated participation in an employee wellness program (N=441 eligible participants) and found similar barriers to participation in health programming and supported the solutions suggested. Companies have scope for growth in health culture development, employee engagement and program integration. Figure 2 shows the complexity of stakeholder relationships engaged with program visioning, planning, implementation and evaluation, however, complexity of support , delivery and evaluation should be considered as a regular occurrence given the nature of the health and business outcomes targeted for improvement (Reavley et al. (2010). This sample of companies are using best practices outlined by Goetzel and Pronk (2010), these include but are not limited to leadership and management commitment, diverse program offerings, multi-condition and multi-level approaches.

Future Directions: We recommend 1) companies should conduct an annual organizational self-assessment and benchmarking process against the National Worksite Health Promotion Survey (Linan et al., 2008) and other members of the MBGH, 2) directly link strategic business initiatives with employee health needs and 3) concentrate their efforts on increasing employee participation and engagement.

Wellness Efforts that achieve significant

rates of engagement and participation

Yes 5/18

Somewhat 11/18

No 1/18

Unknown Do Not Offer 0-15 16-30 31-50 51-80 81-1000

1

2

3

4

5

6

Representation of Percentage of Employee Participation in Clinical/Biometric Assessments in the Past 12 Months

Percentages of Participation

Num

ber o

f Com

pani

es

Unknown Do Not Offer 0-15 16-30 31-50 51-80 81-1000

1

2

3

4

5

6

7

Representation of Percentage of Employee Participation in HRA programming during Last 24 Months

Percentages of Participation

Num

ber o

f Com

pani

es

Senior Leadership14/18

Management/ Supervisor 12/18

Human Resources 17/18

Benefits Admin. 18/18

Occupational Health 11/18

Finance 7/18

Marketing 7/18

Communications 14/18

Safety 8/18

Data Management 9/18

Health Care Provider 13/18

Insurance Provider 12/18

Employee Assistant Program 11/18

Risk Management 5/18

Wellness Consultant 7/18

Wellness Vendor 13/18

Fitness Center 11/18

Other: Cafeteria Vendor 1/18

FIGURE 1. EMPLOYEE AND PARTICIPATION

TABLE 5. BARRIERS AND SOLUTIONS

Company Employee Size Industry City/State Male %/Female %

1 >25,000 Manufacturing Moline IL 65/35

2 >25,000 Health Care and Social Assistance Oak Brook IL 22/78

3 >25,000 Retail Trade Deerfield IL 38/62

4 >25,000 Health Care and Social Assistance Onalaska WI 30/70

5 10,001-25,000 Whole Sale Trade Lake Forest IL 65/356 10,001-25,000 Retail Trade Naperville IL 50/50

7 10,001-25,000 Health Care and Social Assistance Chicago IL 20/80

8 10,001-25,000 Manufacturing Lisle IL 77/239 5,001-10,000 Finance and Insurance Chicago IL 34/66

10 2,001-5,000 Manufacturing Chicago IL 83/1711 2,001-5,000 Other Services Des Plaines IL 51/4912 2,001-5,000 Whole Sale Trade Oak Brook IL 51/49

13 2,001-5,000 Professional, Scientific, and Technical Services Lemont IL 70/30

14 2,001-5,000 Health Care and Social Services Naperville IL 83/17

15 501-2,000 Finance and Insurance Chicago IL 56/4416 251-500 Manufacturing Rosemont IL 68/3217 251-500 Manufacturing Plymouth WI 60/4018 101-250 Manufacturing Chicago IL 62/38

Table 1. COMPANIES COMPLETING SELF ASSESSMENT

FIGURE 2. STAKEHOLDERS CONCERNED WITH WORKSITE HEALTH PROMOTION PROGRAMMING

This figure shows the different internal and external stakeholders involved with program development, delivery and evaluation. Positive numbers are on the left e.g. 14 out of 18 companies reported positive leadership engagement.

Table 2. RATINGS OF LEADERSHIP SUPPORT

Table 3. EMPLOYEE PARTICIPATION

Table 4. BIOMETRIC SCREENING PARTICIPATION

BARRIER SOLUTIONSLack of Time is the #1 barrier to employee participation.

Develop and deploy policies enabling employees to participate.Develop operational management buy-in supporting employee participation

Access to programming reported by most companies as an employee barrier

Adopt web based options for delivery like most companies opting for wellness program sourced this way.

More than 15 companies depended on vendors to provide health education and assessments increasing operational complexity

Integrate and simplify implementation wherever possible to ease administrative, operational burden and lower costs.

Non-health supportive company policies. 3 companies offer comprehensive and integrated policies, programming and benefits

Adopt policies and procedures that affect population health change at the worksite.

Program inconvenience deters employee participation and engagement

Identify ways to create access and convenient participation solutions as 3 companies in this survey reported doing.

Figure 1 shows the self-reported rates of participation and engagement in companies

Table 4 shows the rate of employee participation in biometric screenings

Table 5 shows the prominent barriers to employee participation and solutions recommended in Edington (2013) and Pronk (2009).

Table 1 describes the companies that completed the self-assessment

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 180

10

20

30

40

50

60

70

80

90

100

X bar69%

Table 2 shows the self-assessed rate of leadership support for worksite health programming

Table 3 shows the rate of employee completion of an HRA and participation in programming n the 24 months prior to the self-assessment.

ReferencesEdington, D. (2013). Zero Trends. Ann Arbor: MI. Health Management Research Center. Goetzel, R., & Pronk, N. (2010). Worksite Health Promotion. How much do we really know about what works? American Journal of Preventive Medicine, 38, S223-225.Linan et al. (2008). Results of the National Worksite Health Promotion Survey. American Journal of Public Health, 98, 1503-1509.Pronk, N., & Kottke (2009). Physical activity promotion as a strategic corporate priority to improve worker health and business performance . Preventive Medicine, 49, 316-321.Pronk, N. (2009). ACSM’s Worksite Health Handbook, 2nd . Champaign: IL. Human Kinetics.Reavely et al. (2010). A systematic grounded approach to the development of complex interventions: The Australian WorkHealth Program-Arthritis case study. Social Science & Medicine, 70, 342-350.Selby et al. (2010). Barriers to participation in a worksite wellness program. Nutrition Research and Practice, 4, 149-154.Soler et al. (2010). A systematic review of selected interventions for worksite health promotion. American Journal Preventive Medicine, 38, S237-S262.