Support Staff Conference 2014

Attendees’ Feedback Evaluation

Total feedback forms processed: 129

Support Staff Conference 2014Questionnaire Contents

• How did you rate the overall day?• To what extent has the event helped you deal with change?• What changes will you make after the conference that can

make a difference?• Ratings of Registration, Catering, Workshops and Exhibition• Morning Workshop Ratings• Afternoon Workshop Ratings• Comments on Workshops• Further Comments on the Event• Suggestions for Future Events

How did you rate the overall day?

Average = 4.4

To what extent has the event helped you to deal with change?

Average = 3.7

What changes will you make after the conference that can make a difference?

Most common answers:• Use Social Media, Word

Processing and handle emails more effectively

• Improve Time Management and be more organised

• Join a club inspired by a workshop (e.g. Yoga, Pilates, Choir…)• Visit more events in future• Network further with other

departments and colleagues

• Listen more carefully to people and be more mindful of others

• Be more confident and set more personal goals

• Put aside more time for self and hobbies and relax more

• Be more aware of food and personal diet, also exercise more

• Give better advice to students and work more closely with the Students’ Union

Attendees rated the following:(averages: range of 1-5)

• Registration: 3.9 (128 people responded)• Quality of Catering: 3.5 (124 people responded)• Quality of Workshops: 4.5 (114 people responded)• Exhibition: 3.4 (112 people responded)

Morning Workshop Ratings

Afternoon Workshop Ratings

Some Comments Regarding Workshops

• Lend Me Your Ears: “great!”• Time Management: “excellent” – “a half-day session would be better”• African Drums: “Excellent drum group” – “really enjoyed it”• Chocolate Workshop: “fab” – “amazing”• Choir: “Lisa Colton was brilliant”• Mindfulness Meditation: “really helpful exercises”• Pilates: “Instructor was fab”• Simulation Lab Tours: “the Lab was amazing” – “excellent” – “interesting”• Coffee Tasting: “enjoyable” – “would like them back next year”• You Are What You Eat: “tailored to target audience” – “insightful”

Further Comments on the Event (from 129 feedback forms)

• Well organised event. (8 people)• Can Time Management be added to the Staff Development course

list? (2 people)• Increase the number of sessions next year. The sessions this year

were interesting, informative and fun. (3 people)• The theme was not connected with the conference. Learnt a lot, but

not about change. (2 people)• The event is great to meet people and get to know the university.

(5 people)• One if the best Support Staff Conferences ever. Previous

workplaces did not offer this. Will attend next year. (9 people)

Further Comments on the Event(from 129 feedback forms)

Registration: (4 people)• Registration was chaoticKeynote speaker: (6 people)• Perceived as not relevant, boring and condescending• People had the feeling they were in a lecture on textilesCatering: (6 people)• Was not good, it was better in previous years• The range of food was not very broad• Queues were long, it seemed disorganisedExhibition: (1 person)• Too hidden, it was not clear the Atrium was part of the Support Staff

Conference

Suggestions from attendees for future events based on the feedback

• The workshops should be linked more to the theme.• Ideal if everything could be in the same building.• A more inspirational keynote speaker.• Give clearer indications of what e.g. BS and CW mean.• No delegate pack and less paperwork to carry.• Put the food vouchers in the badge holders.• Changing rooms for sport workshops and they should take place in the gym.• Water and fruit would be preferred over tea and biscuits.• A drink should be included with lunch and a plate would be preferred.• The exhibition needs to be positioned better and signage should indicate that it is part

of the Support Staff Conference.• The event should finish earlier than 4.45pm.• More opportunities to mix with schools and departments would be good.

Thank you

Your Support Staff Conference 2014 Organising Team:

Leann BeeversSusan BroadbentMargarita DimitriouShen Yu