supervisory management - basic management concept

8/3/2019 Supervisory Management - Basic Management Concept

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Supervisory ManagementSupervisory Management



What is Management?What is Management?



Historical Tangible EvidenceHistorical Tangible Evidence

The Egyptian PyramidsThe Egyptian Pyramids

Great Wall of ChinaGreat Wall of China

Taj Mahal of IndiaTaj Mahal of India

Sigiriya of Sri LankaSigiriya of Sri Lanka



The Egyptian PyramidsThe Egyptian Pyramids

100,000 people worked for 20 years 100,000 people worked for 20 years

Who told each worker what to do?Who told each worker what to do?

Who ensured there would be enough stones at theWho ensured there would be enough stones at thesite to keep workers busy?site to keep workers busy?

Who imposed some controls to ensure that Who imposed some controls to ensure that everything was done as planned?everything was done as planned?

The answer to these questionsThe answer to these questions -- Management Management



MANAGEMENTMANAGEMENT

Working with people to achieveWorking with people to achieveobjectives by effective decisionobjectives by effective decisionmaking and coordination of making and coordination of available resources.available resources.



AUTHORITY AUTHORITY

The right to tell others how to act The right to tell others how to act to reach objectives.to reach objectives.



RESPONSIBILITYRESPONSIBILITY

The obligation of an employee toThe obligation of an employee to

accept a managers delegatedaccept a managers delegatedauthority.authority.



TOP MANAGEMENTTOP MANAGEMENT

Responsible for a major segment Responsible for a major segment

of the organization.of the organization.



MIDDLE MANAGEMENTMIDDLE MANAGEMENT

Responsible for a substantial part Responsible for a substantial part

of the organization.of the organization.



SUPERVISOR YSUPERVISOR Y

MANAGEMENTMANAGEMENT

Controls operations of smallerControls operations of smaller

organizational units.organizational units.



Top

Management

(President,CEOs,

Directors,

Chairpersons)

Middle Management

(department heads,

superintendents,branch managers, &

general managers)

Supervisory Management

First ± Line Management

(supervisors and leaders)

Operative Employees

(crafts, sales, clerical,technical,operating, and other workers)

AuthorityResponsibility



PL ANNINGPL ANNING

Selecting future courses of actionSelecting future courses of action

for the organization and decidingfor the organization and decidinghow to achieve the desiredhow to achieve the desiredresults.results.



ORGANIZINGORGANIZING

Deciding what activities areDeciding what activities are

needed to reach goals andneeded to reach goals anddividing human resources intodividing human resources intowork groups to achieve them.work groups to achieve them.



STAFFINGSTAFFING

Recruiting, training, promoting, Recruiting, training, promoting,

and rewarding people to do theand rewarding people to do theorganizations workorganizations work



LEADINGLEADING

Coaching and empoweringCoaching and empowering

employees and communicatingemployees and communicatingideas and instructions.ideas and instructions.



CONTROLLINGCONTROLLING

Comparing actual performanceComparing actual performance

with planned and takingwith planned and takingcorrective action if needed.corrective action if needed.



MentoringMentoring

Helps develop careers in othersHelps develop careers in others



Organizing

Planning Selecting and deciding how to

achieve future courses of action for the

organization as a whole and for each of its

subunits

Controlling Comparing actual

performance with planned

performance, and taking correctiveaction,if needed,to ensure that

objectives are achieved

Leading Directing guiding,and

supervising subordinates in the

performance of their duties &

responsibilities

Staffing Recruiting selecting,

training & developing,

promoting, paying and

rewarding, and laying off and

terminating people to do the

organization¶s work

Organizing Deciding the

activities needed to reach

objectives,dividing human

resources into work group,and

assigning each group to a manager with the authority to carry out the

activities

Staffing



Experiential LearningExperiential Learning

One learns by doing and uses mistakes asOne learns by doing and uses mistakes as

an opportunity to figure out how to avoidan opportunity to figure out how to avoidthem in the future.them in the future.



Learning from Successes andLearning from Successes and

MistakesMistakes Do = Experience :The employee doesSomething that resultsIn a success or a mistake

Grow = Generalize :They draw conclusions and

Attempt to discover principlesThat would help in futuresituation.

Think = Analyze :Together they analyze what factors were involved incausing the success or

failure

Look = Identity :The supervisor and employeetogether identify what happened

Generalize

Identity Analyze

Experience



Delegation of AuthorityDelegation of Authority

Managers grant authority to the peopleManagers grant authority to the peoplewho report to themwho report to them



Thank youThank you

supervisory management - basic management concept

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