Stefanie Panke

School of Government

University of North Carolina at Chapel Hill

May 25 2017

Re-Imagine Effective Supervisory Management

Program Instruction: Course Design Workshop

Overview of Workshop Process

Please take five minutes to write down projects you have been working on during the past 2-6 weeksThe course design is organized into 3 sections:

1. Course Purpose and Content

2. Learning Outcomes

3. Instruction

Course Design Contract

Please take five minutes to write down projects you have been working on during the past 2-6 weeksFor clients / external experts:

• Don’t focus on what exists

• Don’t assume we already know

• Be as concrete as possible

• There is no wrong idea

• Help us prioritize

For instructors:

• Be open

• Listen as much possible

• Ask for examples and clarification

• Respond to questions

• Provide background when needed

Why we need your help

Please take five minutes to write down projects you have been working on during the past 2-6 weeksAs an instructor….

• It is often hard to go back to beginner’s mind.

• It is often difficult to let go of your favorites.

• It is not always obvious how learners approach the topic.

We are not in your shoes!

Schedule

Please take five minutes to write down projects you have been working on during the past 2-6 weeks• Introduction

• Warm up: Crazy 8 Scenarios

• Partner Discussion

• Purpose & Content

• Learning Objectives

• Instructor Summary

• Structure Planning LEGOS

• Summary / Schedule

• Feedback & Lunch

Introduction

Please take five minutes to write down projects you have been working on during the past 2-6 weeksPlease take a few minutes to write down a personal supervision experience:

Pick someone who…

• used an effective technique

• exceptional approach

• or was otherwise influential for your career

Share a

story about

a

supervisor.

About the Program

Please take five minutes to write down projects you have been working on during the past 2-6 weeksEffective Supervisory Management Program (ESMP)

• Intended to be a course that gives people basic supervision skills

• Current version: 4.5 days long

• Optimal length and content to be determined

Supervisory Scenarios: Crazy 8

Please take five minutes to write down projects you have been working on during the past 2-6 weeks• Crazy 8: Take a sheet of paper, fold, fold it again, and again, and again.

• You have 5 minutes total to draw eight sketches, one in each panel.

• Sketch (draw, note) typical supervision challenges and situations

• Repeat.

Supervisory Scenarios: Pair and Share

Please take five minutes to write down projects you have been working on during the past 2-6 weeks• Find a partner.

• Review your sketches: What is different? What is the same?

• Decide which challenges, tasks, scenarios to share.

• Draw / describe on white cards.

• Depict one item per card.

15 minutes

Purpose and Content: Questions

Please take five minutes to write down projects you have been working on during the past 2-6 weeks• Why offer training in supervision techniques to local government

employees?

• How will it help them better fulfill their public responsibilities?

• What learning and knowledge content should be included?

• How should the purpose and content of this course be described?

Audience: Cognitive and Behavioral Outcomes

Please take five minutes to write down projects you have been working on during the past 2-6 weeks Knowledge

Behavior

Attitudes

Skills

• Describe what learners will know and will be able to doafter taking this course / using this resource.

Duration: 30 minutes

Summary

Please take five minutes to write down projects you have been working on during the past 2-6 weeksFaculty member summarizes

• Course purpose

• Content

• Learning goalsHere is what I

heard; is that what

you said? What else

do you want me to

know?

Course Structure and Content: LEGOs

Please take five minutes to write down projects you have been working on during the past 2-6 weeksAs a group, try to structure the main elements of the course.

ContentTime Slots

Annotate

Course Structure and Content: Task

• Assign specific learning goals / content areas per person / team

• Use Lego bricks and plates to build course structure

• Plan up to 24 hours of instruction time

• Duration 45 minutes

Course Structure and Content: Rules

Please take five minutes to write down projects you have been working on during the past 2-6 weeks

1 hour

30 minutes

2 hour

Participants/ Activities

Course Structure and Content: Example

Present results individually 30 min.

Small Group 90 minutes

Lecture 2 hours

Course Structure and Content: LEGOs

In addition: Use play dough, figures, paper signs and post-its to build your ideas

Course Content: Summary

Please take five minutes to write down projects you have been working on during the past 2-6 weeksIs there anything else you would like to tell us?• How should this knowledge be organized, presented, taught

and learned?• How can participants be engaged in learning?• How can they express, demonstrate, and put into action

what they have learned?

Evaluation: Traffic Light

Please take five minutes to write down projects you have been working on during the past 2-6 weeksPlease note one idea / concept per post-it.

This was okay,

but you could

make it better

by….

This was

not useful.I really liked

this.