supe up your supervisor skills motivation2

7/30/2019 Supe Up Your Supervisor Skills MOTIVATION2

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Supe Up Your Supervisor Skills

Training and Development for theFrontlines Hidden Heroes

PART 2:MOTIVATION


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The Difference Between Being Boss

and Leader

A boss creates fear, a leaderconfidence. A

boss fixes blame, a leadercorrects

mistakes. A boss knows all, a leaderasks

questions. A boss makes work drudgery, a

leadermakeswork interesting. A boss is

interested in himself or herself, a leader isinterested in the group.


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Set the Climate

Team and Individual Trust and Rapport

Team ground rules

Knowing each others strengths

Know your associates

What motivates them?

What is their learning style?

How and where are they mostcomfortable receiving feedback?


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A great coach should

Be willing to share what they know

Be communicative

Enjoy what they do and have apositive attitude

Be patient with failure

Reward success Be fair and objective How do you rate?


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Morale Boost Needed:

Warning Signals

High turn over or

absenteeism High performers arent

hitting goals

Lack of team work

Confusion

Nay-sayers orpessimists have thefloor


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What is Important to Employees?

What I believe ismost important toemployees?

1. Additional money

2. Recognition

3. DevelopmentOpportunities

4. Time Off

5. Other


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Less Important More Important

What is important to employees**from SQM Group 2003

0.20

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0.28

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0.45

0.15 0.20 0.25 0.30 0.35 0.40 0.45 0.50

Workstation

Software

Authority

Goals

Pay

Schedule

Training

Coaching

Monitor

Supervisor

Focus

Communication

Policies

Stress

Reward

Career

Valued

Appreciation


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How Do I Motivate Others?

Verbalize anInspiring Vision andMission

Project aCourageous Spirit

Behave withEnthusiasm


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MotivationWhat Is Effective?

Have a clear vision and mission

Vision is a long term aspiration

Mission answers the question, Who dowe want to be?


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Motivation-What is Effective?

Project a CourageousSpirit

Speak your truth

Not afraid of pessimists

Consider criticism

Take risks

Willingness to be unpopular

Admit mistakes


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Motivation: What is Effective?

Behave withEnthusiasm

Attack projectswith energy

Excitement oversmall triumphs

Recognize and

affirm others People love to workfor those who lovewhat theyre doing.


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The Attitude of Gratitude

Treat people as ifthey were what they

ought to be, and you

help them becomewhat they are

capable of being.


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Bulls Eye Affirmation Formula

Affirming Feeling I like.

Tangible Reason orImpact

Because.resulting in

supe up your supervisor skills motivation2

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