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SUM Spectrio Update Manager Step-By-Step InstrucƟons

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SUMSpectrio Update ManagerStep-By-Step Instruc ons

Ge ng Started

Spectrio Update Manager Step-by-Step Instruc ons

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1 With the Spectrio Update Manager, managing your on-hold and auto-a endant messaging is easy! Log-in to the Spectrio Update Manager by going to www.spectrio.com/sum

Con nue the installa on by clicking the purpleinstall bu on. Then click ‘Save’ to save Microso Silverlight to your computer.

2 Before con nuing, you will need to install MicrosoSilverlight. Begin by clicking ‘Click now to install.’NOTE: If Microso Silverlight is already installed on your computer, please skip to step 5.

4 Once you have viewed the License Agreement, begininstalling Microso Silverlight® by clicking ‘Install now.’ Once the Installa on is complete, select ‘Close,’ and you will be ready to con nue to the Spectrio Update Manager.

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Ge ng Started

Spectrio Update Manager Step-by-Step Instruc ons

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5 Return to www.spectrio.com/sum.

To log-in, enter your e-mail and password. For your convenience, your password is your account number.

6 To install a shortcut for the Spectrio Update Manager, right click on the screen and select ‘Install Spectrio on this computer.’

8 On the home screen, you will see the most recentproduc ons for all of your accounts. Choose the produc on you want to use as the founda on for yournext script.

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Upda ng Paragraphs

Spectrio Update Manager Step-by-Step Instruc ons

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1 To update a paragraph, select the ‘Customize’ icon, then the ‘Edit’ icon. Here you can edit and add to your script. When finished, select the ‘Edit’ icon again.

Add your own custom paragraphs by selec ng‘Add Paragraphs’.

2 To add exis ng paragraphs to your script, drag and drop from ‘Available Catalogs.’

4 By selec ng the ‘Edit’ bu on, you can name your new paragraph, and add text.

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Upda ng Paragraphs

1 select theTo update a paragraph, e ‘Customize’ icon, re you canthen the ‘Edit’ icon. Her n edit and add to yoour elect thescript. When finished, s ‘Edit’ icon again.

2 T dTo adfrom

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Selec ng Music

Spectrio Update Manager Step-by-Step Instruc ons

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1 To choose your music, click the arrow next to themusic note.

Click through music genres. Click the play bu onto preview songs.

2 Click ‘Browse Sound Selec on” to find yourperfect sound.

4 Select the green plus sign to add the songto your produc on.

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Selec ng Music

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Click through music genres. Clickto preview songs. to your produ

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1 To choose your music, click the amusic note.

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een plus sign to add the souc on

e Sound Selec on” to find yd.

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k the play bu on 4 Select the greto your produ

arrow next to the 2 Click ‘Browseperfect sound

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ong

your

Selec ng a Voice

Spectrio Update Manager Step-by-Step Instruc ons

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1 Select a voice talent by clicking the arrownext to “Voice Talent”.

To pick a specific voice talent, select ‘Listen to Talent’ and browse through our variety of voice talents. To preview a voice talent, click the ‘play’ icon.

2 You can select the talent’s gender, and Spectrio will choose the right voice for you.

4 To make a selec on, click the green plus bu on.3

eSelec ng a Voice

Manager Step-by-Step Instruc ons

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ecttrio will d Sp

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Too pick a specific voice talent, select ‘Listen to Talent’ annd browse through our variety of voice talents. Toprreview a voice talent, click the ‘play’ icon.

4 To make a selec on, click the green plu3

talent b Talent

1 Seelect a voice neext to “Voice

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by clicking the arrow”.

2 You can select the talent’s gender, andchoose the right voice for you.

To pick a specific voice talent, select ‘Listen to Talent’ and browse through our variety of voice talents. To preview a voice talent, click the ‘play’ icon.

To make a selec on, click the green plus bu on.

Special Requests

Spectrio Update Manager Step-by-Step Instruc ons

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Scheduling

Spectrio Update Man

Scheduling

Select the dates your messages should play by clicking the arrow next to ‘Start Date’ and ‘End Date.’

2 You can also ‘Revert to Previous Script a er End Date’ to tell Spectrio to use your previous produc on when the message expires.

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Special Requests

Click on the arrow next to ‘Notes for Spectrio’ tomake special requests. Here, you will be able to communicate with your writer.

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Spectrio Update Manager Step-by-Step Instruc ons

Produc on Complete

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1 2 If you are sa sfied with your selec ons click ‘Approve and Submit,’ and your script will be automa cally submi ed to our produc on department.

p p g p y p

Produc on Complete

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to our produc on department.

ick ‘Approve and cally submi ed

2 If you are sa sfied with your selec ons cliSubmit,’ and your script will be automa cto our produc on department.

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If you need assistance, contact us at any me at 1-800-584-4653 x6377. A Customer Care Specialist

will be happy to speak to you.

To save your produc on and return to it later, click the ‘save’ bu on.