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Modern Healthcare

Community Leadership Award

2013 Nomination for

Sue Schick

Chief Executive Officer,

UnitedHealthcare Pennsylvania and Delaware

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Table of Contents

Executive Summary 3

Commitment to Philadelphia and the Greater Pennsylvania Community 4

Commitment to Helping People Live Healthier Lives 5

Susan G. Komen for the Cure

o Kids for the Cure: UnitedHealthcare Dash to Make a Difference

o Team Ra-Ras Kicks Breast Cancer

o Asian-American Women‟s Breast Health Awareness Event

Pennsylvania March of Dimes

JDRF Walk to Cure Diabetes Philadelphia

Leveraging Business Experience to Empower Others 8

Governor‟s Advisory Council on Privatization and Innovation

Pennsylvania Commission for Women

The Forum of Executive Women

Dedicated Mentor to Students and Colleagues

UnitedHealthcare Corporate Citizenship 10

„Paying It Forward‟

Promoting Volunteerism

Extended Bio 11

Contact Information 12

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Executive Summary

UnitedHealthcare is pleased to nominate Sue Schick, Chief

Executive Officer of UnitedHealthcare, Pennsylvania and

Delaware, for Modern Healthcare’s Community Leadership

Award. Sue‟s dedication to numerous local and national

nonprofits and her continued commitment to bettering the

Philadelphia and greater Pennsylvania community in which

she lives and works makes her an ideal nominee for this

important award.

Sue is a business leader, philanthropist and role model. She believes that the role of a true

leader is to help one‟s team members live up to their full potential. In her ten years with

UnitedHealthcare, Sue has embodied the company‟s mission of helping people to live

healthier lives both inside and outside of the office.

As CEO of UnitedHealthcare Pennsylvania and Delaware, Sue is responsible for leading

a team that serves members across all insurance segments – from commercial health

plans to Medicaid and Medicare. As a corporate leader, Sue interacts with customers and

members of all ages and backgrounds. Similarly, her philanthropic commitments run the

gamut – from helping women fight breast cancer to advocating for the health of newborn

babies to supporting children with type 1 diabetes. However, all of Sue‟s volunteer

commitments have one common thread: to improve the health of individuals, families

and communities.

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Commitment to Philadelphia and the Greater Pennsylvania Community

Since moving to Philadelphia when she became CEO three years ago, Sue has immersed

herself in community organizations that help to better the health and opportunities for the

city‟s residents and the greater Pennsylvania community. She holds significant leadership

roles on a range of organizations both independently and through her work with

UnitedHealthcare. Sue plays a critical role in motivating her employees to volunteer and

ensures that the company makes use of its vast resources to support the community.

Outside of the office, Sue is actively engaged with the Philadelphia affiliate of Susan G.

Komen for the Cure, Pennsylvania March of Dimes, JDRF Walk to Cure Diabetes

Philadelphia, Pennsylvania Commission for Women, Forum for Executive Women, and

the Governor‟s Advisory Council on Privatization and Innovation.

In 2011, Sue received the “Circle of Excellence Award” from SmartCEO Magazine,

which honors Philadelphia business leaders for their philanthropic efforts. She also

received a “Brava! Business Women Achievement Award,” which recognizes women

business leaders in Philadelphia for their community involvement.

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Commitment to Helping People Live Healthier Lives

Sue has worked in the employee benefits industry for more than 25 years. She has had a

front row seat to the changes in the health care industry, from rising health care costs to

the aging U.S. population. Sue says that these changes require a “whole new brand of

leadership, innovative thinking and collaboration.” As CEO of UnitedHealthcare,

Pennsylvania and Delaware, Sue is navigating the business towards a more consumer-

focused and personalized approach to care. Outside of the office, she continues this goal

by volunteering her time, energy and expertise to organizations that are directly involved

in providing research and support to help improve the lives of families affected by breast

cancer, premature birth or birth defects and type 1 diabetes.

Susan G. Komen for the Cure

Within a single week, Sue received two separate phone calls from friends telling her that

they had been diagnosed with breast cancer. Both women were mothers with young

families. Sue saw firsthand how the research, leadership and support services provided by

Susan G. Komen for the Cure were instrumental in helping both of her friends to beat

breast cancer. When Sue arrived in Philadelphia more than three years ago, she

immediately joined to the Board of Directors of the Philadelphia Affiliate of Susan G.

Komen for the Cure so she could help the foundation that helped those close to her.

Kids for the Cure: UnitedHealthcare Dash to Make a Difference

Since joining the Board of Directors, Sue has been

actively engaged in the chapter‟s fundraising events.

Last year, she was instrumental in bringing the Susan

G. Komen Kids for the Cure: UnitedHealthcare Dash

to Make a Difference to the Philadelphia community.

After volunteering for a number of years at the Race

for the Cure (5 km) and watching families come out to

support their moms, sisters, teachers, aunts and

friends affected by breast cancer, Sue realized that

young children wanted to get involved and needed an

outlet that would allow them to participate and

contribute in their own way.

“I was thinking about my two friends whose families had both been through so much.

And I kept seeing that their kids wanted be involved,” said Sue. “They wanted to feel like

they were able to make a difference and to help fight the disease that had directly

impacted their lives.”

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Sue secured UnitedHealthcare‟s sponsorship of the event, and more than 300 kids

participated in the 2012 inaugural Dash to Make a Difference. This year, the Dash was

held on Mother‟s Day and again hundreds of children participated.

Click here to read Sue‟s blog post about the 2013 event:

http://sueschick.blogspot.com/2013/05/pink-never-looked-so-good.html

Team Ra-Ras Kicks Breast Cancer

In October 2010, 136 current and former NFL cheerleaders, including eight breast cancer

survivors, came together in Philadelphia to make a viral YouTube video to raise money

for breast cancer. Sue Schick enlisted the corporate support of UnitedHealthcare of

Pennsylvania and Delaware to sponsor production of the video and to donate 10 cents to

the Komen Philadelphia Affiliate each time the performance was viewed on YouTube, up

to a total of $100,000 or one million views. Within just three weeks, the video reached its

initial goal, serving as a personal health reminder for more than one million viewers

around the globe.

To further support the video‟s success,

UnitedHealthcare has increased their pledge to

donate an additional $50,000 when the video

reaches five million and eight million views,

respectively.

View the viral video here:

www.KomenPhiladelphia.org/Video

Click here for a video clip of Sue speaking at the

event:

http://www.youtube.com/watch?v=k5KiQiiUfjU

Asian-American Women’s Breast Health Awareness Event

Historically, Asian women have among the lowest incidences of breast cancer. However,

doctors are seeing more and more cases of breast cancer among both Asian women

abroad and Asian-American women. Because of the historically low risk, Asian women

are often less informed about breast health and breast cancer prevention. In addition,

breast cancer tends to affect Asian women at far younger ages and in more aggressive

forms than their non-Asian counterparts. For the past nine years, the Susan G. Komen for

the Cure Philadelphia Affiliate has hosted an event geared toward the high-risk Asian-

American population, inviting clinicians to educate women in their native languages

about breast health and screening. Five hundred to eight hundred women attend the

annual event in Philadelphia.

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Sue has been working with the foundation to find ways to make this critical health

information available to a broader population. For the past six months, she has been

actively consulting on a project to determine how best to get the word out to Asian-

American women across the country. The group is currently exploring options to

distribute brief video clips from this event to be screened in doctor‟s office waiting rooms

nationwide, to provide information about breast health and screening in a variety of

languages and better engage these hard-to-reach populations. They hope to make the

videos available in 2014.

March of Dimes

Ever since her son was born with a birth defect more than 20 years ago, Sue has made it

her mission to help expecting mothers have healthy, full-term pregnancies, as well as to

support research into complications that can threaten the health of babies. She has served

on the Board of Directors for the Pennsylvania chapter of the March of Dimes for three

years. Sue also serves on the Executive Council, which actively recruits other executives

to become involved with March of Dimes.

JDRF Walk to Cure Diabetes Philadelphia

The JDRF (formerly Juvenile Diabetes

Research Foundation) is the largest

nongovernmental funder of type 1 diabetes

research. The JDRF Walk to Cure Diabetes,

which occurs throughout the country, raises

money for research to cure, treat and prevent

type 1 diabetes.

UnitedHealthcare of Pennsylvania and

Delaware has supported JDRF in numerous

ways since 2009. Sue twice served as the Corporate Walk to Cure Diabetes Chair. In this

role, one of her main responsibilities is to recruit corporations to provide financial

support for the walk. In 2013, JDRF recognized Sue‟s dedication by naming her an

honoree at the organization‟s annual fundraising gala, the Promise Ball. As a tribute to

Sue, ten local children with type 1 diabetes created a sculpture at East Fall Glassworks,

which was then auctioned off at the event.

Click here for coverage of the event:

http://philadelphianeighborhoods.com/2013/04/09/east-falls-glassblowing-for-diabetes/

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Leveraging Business Experience to Empower Others

Sue has been recognized as a business leader in the Philadelphia community by multiple

organizations. She is committed to helping people of all ages enter and succeed in the

business world, particularly women. Her dedication as a mentor extends to college

students as well as her UnitedHealthcare colleagues.

Governor’s Advisory Council on Privatization and Innovation

In 2011, Sue was appointed as a member to Pennsylvania Governor Corbett‟s Advisory

Council on Privatization and Innovation. The Council explores ways to make the state

government more efficient. The panel evaluates privatization, public-private partnerships

and managed-competition opportunities as ways to save tax-payer dollars. Sue brings

more than 25 years of business experience to the Council.

Pennsylvania Commission for Women

Sue currently serves as Chairperson to the

Pennsylvania Commission for Women. The

Commission is dedicated to informing,

educating, advocating and providing

opportunities to empower Pennsylvania

women and girls to reach their highest

potential. This includes promoting job

training and upward mobility for women, including the operation and support of small

businesses owned and operated by women. Sue worked to create a statewide leadership

award for women who inspire other women, named after Hannah Penn, the first lady of

Pennsylvania.

The Forum of Executive Women

The Forum of Executive Women is a membership organization of 350 women of

significant influence across the Greater Philadelphia region. In 2011, Sue was named to

the Philadelphia Business Journal Women of Distinction List along with seven other

members of the Forum.

Dedicated Mentor to Students and Colleagues

Throughout her career, Sue has been a committed mentor both inside and outside of the

office. She is currently on the Board of Trustees at her alma mater, Randolph-Macon

College in Ashland, Virginia. As a trustee, she chairs the Student Affairs Committee and

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actively seeks to help students prepare to enter the workforce. She previously served as

the president of the Society of Alumni.

Sue also has served as a mentor during her 10-year career with UnitedHealthcare. In

addition to engaging in one-on-one mentoring, she has mentored two classes of

“Emerging Leaders,” a program that helps mid-level team members to expand their roles

at the company.

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UnitedHealthcare Corporate Citizenship

Sue extends her can-do attitude beyond her personal philanthropic endeavors and

motivates her colleagues to give back.

‘Paying It Forward’

Sue has always embraced the idea of „paying it forward‟ in her own life, saying “I have a

great appreciation for all I have received in my life and I feel like I have to give back and

find ways to help others.” She had often daydreamed about giving each of her

UnitedHealthcare team members a small sum of money to pay it forward in a way that

serves the community.

Last year, Sue had that chance when a check she received as compensation for a bumped

business flight totaled the rough equivalent of $20 dollars for each of her team members.

At the UnitedHealthcare Pennsylvania and Delaware annual picnic, Sue gave each

employee $20 with the stipulation that they would pay it forward without any expectation

of something in return. Some team members pooled together to sponsor a colleague

whose house had burned down. Others gave their money to help the homeless. Each

employee had the opportunity to post their story on the company‟s internal blog and

document how the experience of paying it forward had changed their own lives for the

better.

Promoting Volunteerism

Sue is committed to helping employees at UnitedHealthcare of Pennsylvania and

Delaware to better the communities in which they live and work by facilitating volunteer

opportunities with local organizations. The office‟s employee engagement team selects

volunteer events to support. Each event has a team leader who then recruits colleagues to

participate in the event. Sue sends out a weekly newsletter with a list of events, as well as

placing banners and signs around the office.

For the past two years, Sue has initiated a weekday volunteer event for all of the

employees of the Philadelphia and Delaware offices to volunteer together. She has also

added a volunteer element to the annual employee picnic, which now kicks off each year

with a morning spent helping out at a local food pantry.

Last year, Sue‟s team logged hundreds of volunteer hours. UnitedHealthcare of

Pennsylvania and Delaware has contributed nearly $300,000 to charitable organizations

under her leadership.

Sue is a true inspiration to her community and colleagues as evidenced by her

unwavering commitment and dedication to numerous organizations that seek to help

communities and improve the lives of others.

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Sue Schick – Extended Bio

SUE SCHICK, CHIEF EXECUTIVE OFFICER

UNITEDHEALTHCARE, PENNSYLVANIA & DELAWARE

Sue Schick is Chief Executive Officer of UnitedHealthcare, Pennsylvania and Delaware. In her

role, she is responsible for all aspects of overseeing the company‟s Medicaid and commercial

health benefits business in the Commonwealth, including growing and retaining members,

establishing market and network strategies, achieving financial targets, acting as a primary

interface with key stakeholders.

Sue joined UnitedHealthcare in 2003 as the National Vice President of Broker Strategies &

Programs before being named CEO of the Pennsylvania and Delaware. She has been in the

employee benefits industry for more than 25 years, including 10 years as an Employee Benefits

Practice & Middle Market Leader with Marsh (formerly Johnson & Higgins).

Sue is a regular speaker and blogger on the topics of health care reform, business leadership and

philanthropy. She is the chairperson of The Pennsylvania Commission for and is actively

engaged in the local community as she strives to help increase opportunities for women and

improve the health of the communities in which she and her staff live and work. Sue also serves

on the Governor's Advisory Council on Privatization and Innovation whose goal is to explore

how functions performed by state government might be better and more cost-effectively

performed by the private sector. Sue is on the Membership Committee of the Forum of Executive

Women and on the Board of the Insurance Federation of Pennsylvania. In addition, Sue is a

member of the Board of Directors of the Philadelphia Affiliate of the Susan G. Komen for the

Cure, on the Pennsylvania Board of Directors for the March of Dimes and a supporter of JDRF

(formally known as the Juvenile Diabetes Research Foundation).

Because of her commitment to Philadelphia business and the broader community, Sue received

two recognitions from SmartCEO Magazine in 2011 – the “Circle of Excellence Award,” which

honors Philadelphia business leaders for their philanthropic efforts, and a “Brava! Business

Women Achievement Award,” which recognizes women business leaders in Philadelphia for

their business achievement and community involvement. The Susan G. Komen for the Cure

Philadelphia Affiliate also recognized Sue in 2011 with the Lumina Award for her efforts and the

company‟s commitment to help find a cure for breast cancer. In 2013, JDRF named Sue Schick

and UnitedHealthcare honorees for its annual fundraising gala, the Promise Ball, for Sue‟s

dedication to the nonprofit through her years of service as the corporate chair for the JDRF‟s

annual Walk to Cure Diabetes.

Sue holds a B.S. in economics/business from Randolph-Macon College, where she graduated

summa cum laude and was elected to Phi Beta Kappa. She is currently on the Randolph-Macon

Board of Trustees and is an active volunteer, including serving as past president of the Society of

Alumni. She received her Certified Employee Benefits Designation from the International

Foundation of Employee Benefit Plans and the Wharton School, and was the founding President

of the Richmond ISCEBS Chapter.

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Contact Information

Nominee:

Sue Schick

CEO, UnitedHealthcare, Pennsylvania and Delaware

100 Penn Square East, Suite 410

Philadelphia, PA19107

Tel: (215) 982-7929

Email: Sue_schick@uhc.com

Nominator:

Mary McElrath-Jones

Director, Public Relations, UnitedHealthcare

44 S. Broadway, 14th Fl.

White Plains, NY 10601

Office Tel: (914) 467-2039

Cell: (914) 552-5713

Email: mary_r_mcelrath-jones@uhc.com