success thru payment technologies chuck reed- marketing
TRANSCRIPT
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Why should you care about investing in payment technology?
• You think you are doing everything right?:- Right vending machine- Right product selection in the machine- Right price points for those products- Right service strategy so the machine is always full
- Clean, filled, and working , yet……..
…You forgot the most important step
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Can the consumer make the purchase?
• When they want it, can they buy it?
• Probably not if your only accepting $1 bills and coins.
• Your customers have evolved
• They like to choose how they pay
• For low ticket transactions, they use cash a lot.
• When they choose cash, can your machine complete the sale?
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What consumers carry
• Over 80% carry $1 bill or the equivalent in coins
• Only about 50% carry $3 in bills/coin
• 60% carry a $5 note
• 40% carry a $10 note
• 65% carry a $20 note
• 72% carry at least 1 Credit Card
• At prices above $1, only accepting $1 notes decreases your sales
• Current US bills in circulation
Circulation
$1 46%
$2 4%
$5 11%
$10 8%
$20 31%
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0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
$1.00 $2.00 $3.00
% o
f To
tal
Po
ten
tial
Vend Price
Successful vends from $1 and coins
Lost sales opportunities
• Consumers do not carry a large % of $1 notes or coin. Therefore a significant % of vends are lost thru coin and $1 acceptance only.
• Enabling $5 , $10, and $20 acceptance captures these lost sales by matching the retail experience
- Operators no longer need to be concerned with change starvation
- End customers do not receive ‘cascade of coins’
As price increases consumers
ability to make a purchase
decreases
Bill Recycling Value Proposition
Lost sales
Expected sales lift, by unlocking the consumers wallet, has been confirmed in field trials Note- using $1.25 price
Lift from $5 acceptance
12.4%
Lift from $10 acceptance 3.2%
Lift from $20 acceptance 3.5%
15.7%23.0%
33.6%
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Bill Recycling value to vending patrons
Current Bill Acceptance and Change
$2.00
Vend Price
$5 inserted
$2.00
Future Bill Acceptance and Change… Bills In Bills Out
$5 inserted $20 insertedIncrease sales by allowing consumers more payment options.