stuttgart, october 2009 airbus training support products and services for airlines bernard bouyt...
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Stuttgart, October 2009
Airbus training support productsAirbus training support productsand services for airlinesand services for airlines
Bernard BouytBernard BouytAirbusAirbus
Stuttgart, October 2009
PlanPlan Airlines and Airbus in AICCAirlines and Airbus in AICC
CBT supportCBT support
Test systemTest system
AuthoringAuthoring
Customer portalCustomer portal
Airbus training support Airbus training support productsproducts
and services for airlinesand services for airlines
Stuttgart, October 2009
Airlines + a/c and systems manufacturers Airlines + a/c and systems manufacturers + vendors + organizations+ vendors + organizations
Shared concerns to follow same standardsShared concerns to follow same standards
Direct discussion forumDirect discussion forum
Personal knowledge of peoplePersonal knowledge of people
Airlines and Airbus in AICC
Stuttgart, October 2009
Contribution from experiences with Contribution from experiences with feedbacksfeedbacks Smart graphicsSmart graphics MetadataMetadata Delta between updatesDelta between updates
Products/tools information in advanceProducts/tools information in advance Silverlight useSilverlight use New “WBT”coursesNew “WBT”courses
Airlines and Airbus in AICC
Stuttgart, October 2009
Starting point of cooperationsStarting point of cooperations AFLAFL AFRAFR
Support processSupport process Training conference Training conference Various populationsVarious populations People changesPeople changes Support principlesSupport principles Support itself (e.g. KAL, FIN…)Support itself (e.g. KAL, FIN…)
Airlines and Airbus in AICC
Stuttgart, October 2009
Training conference Training conference [email protected]@airbus.com
Contractual coursesContractual courses
CBT license (course + LMS)CBT license (course + LMS) Package delivery (trad., specs., e-del)Package delivery (trad., specs., e-del) Administrator courseAdministrator course
» StandardizedStandardized» 1 per category, versions, CMI/LMS1 per category, versions, CMI/LMS» AICC airline config databaseAICC airline config database
CBT support
Stuttgart, October 2009
For flight or maintenance coursesFor flight or maintenance courses
Engine and question data basesEngine and question data bases
Associated supportAssociated support InstallationInstallation User (instructor and trainee)User (instructor and trainee) AuthorAuthor
Test system
Stuttgart, October 2009
For flight or maintenanceFor flight or maintenance
Light or deeperLight or deeper
All tools providedAll tools provided Source filesSource files Smart graphics tool and basesSmart graphics tool and bases Conversion tools ( “mills”)Conversion tools ( “mills”)
Authoring
Stuttgart, October 2009
A lot of existing contents on intranet A lot of existing contents on intranet portalportal
Customer portalCustomer portal Information, demos, courses, services, Information, demos, courses, services,
contactscontacts Policy being fixedPolicy being fixed
Customer portal
Stuttgart, October 2009
Customer portal