student help entitlement calculations part 1
TRANSCRIPT
Student HELP entitlement calculations
Part 1
http://heimshelp.deewr.gov.au/sites/heimshelp/support/pages/webinar-sels
Overview
• The entitlement process
• Output Alert Notices
• How to download notices
• What information is provided
• How to manage entitlements
• HELP reports
• How students monitor entitlements
Student entitlement calculations
–When is entitlement use calculated
–What can delay the process
–What is an adjusted debt
–What is an invalidated debt
In what order are units processed?
Different census dates
units with earliest census
date
Same census date different providers
first units reported to
HEIMS
Multiple units - same census date
most expensive first
1. Units of study with a census date in the current period
2. Units of study with census dates in an earlier reporting period
Output Alerts
Notices are issued when students have:
– a FEE-HELP balance of 40 % or less
– invalidated units of study
– adjusted units of study
–exceeded OS-HELP & Commonwealth Scholarships entitlements
Output Alert Notice
Log in with your HEPCAT/HEIMS ID
HEIMS Administration
Output Alert Reports
Select SELS to view Output Alert Report
Output Alert Reports for FEE-HELP
Entitlement benchmark alert report
Click on download data
Save report
Open report
Entitlement output alert reportFEE HELP balance of 40% or less
Entitlement output alert reportFEE HELP balance of 40% or less
Entitlement output alert reportFEE HELP balance of 40% or less
Entitlement output alert reportFEE HELP balance of 40% or less
Entitlement output alert reportFEE HELP balance of 40% or less
Entitlement output alert reportFEE HELP balance of 40% or less
Entitlement output alert reportFEE HELP balance of 40% or less
Invalidated/adjusted records report
Save report
Open report
Click yes to open
FEE HELP assistance invalidated/adjusted output alert report
FEE HELP assistance invalidated/adjusted output alert report
FEE HELP assistance invalidated/adjusted output alert report
FEE HELP assistance invalidated/adjusted output alert report
FEE HELP assistance invalidated/adjusted output alert report
FEE HELP assistance invalidated/adjusted output alert report
FEE HELP assistance invalidated/adjusted output alert report
FEE HELP assistance invalidated/adjusted output alert report
Remainder of fees cannot be paid through FEE-HELP
OS-HELP assistance Invalidated reportstudent has exceeded entitlement
OS-HELP assistance Invalidated reportStudent has exceeded entitlement
Select Commonwealth Scholarships to view Output Alert Report
Output Alert Reports for Commonwealth Scholarships
Invalidated records report
Commonwealth Scholarship Invalidated output alert report
Entitlement benchmark report Students with 1 scholarship remaining
Commonwealth Scholarship Output Alert for Entitlement benchmark
Students with 1 scholarship remaining
Questions?
http://heimshelp.deewr.gov.au/sites/heimshelp/support/pages/webinar-sels
Student HELP entitlement calculations
Part 2
Entitlement requests• Details on students usage and balance for; – FEE-HELP – Commonwealth Scholarships– OS-HELP
• Information is requested in two ways– HEIMS Administration– HEIMS Web Services interface
General Reports
HELP program reports
Report lists adjusted FEE HELP debts
Adjusted FEE-HELP Report
Adjusted FEE-HELP Report
Invalidated/Adjusted Output Alert Report
Adjusted FEE-HELP Report
Select Full Year Report
Select FEE-HELP Detailed Report
FEE-HELP Detailed Report
FEE-HELP Detailed Report
FEE-HELP Detailed Report
FEE-HELP Detailed Report
To view the records click on the EFTSL amount
Invalidated records will have a status of invalidated
FEE-HELP Detailed Report
FEE-HELP assistance invalidated/adjusted output alert report
FEE-HELP detailed report, with invalidated status selected
How students can monitor their entitlements
MyUniAssist– Details of• HECS-HELP• FEE-HELP including VET FEE HELP• OS-HELP• Commonwealth Scholarships
Questions?
http://heimshelp.deewr.gov.au/sites/heimshelp/support/pages/webinar-sels
Need more help?
For all your data questions contactTertiary Information Management
and Analysis Section
Telephone: (02) 6240 7487
For all your policy queries
Policy and program managementAdministration of FEE-HELP and VET FEE-HELP
Financial estimates and paymentsHELP IT System (HITS)
ContactCommunications & Student Support Team