STRESS & BURNOUT

2014

Grant Hamel’s

Understanding & Changing the

Impact of stress & burnout

Presented By

Grant Hamel (BCom Hons, NLP Trainer)

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Welcome & Introductions

Are you Stressed or Burnt out?

What is the impact of stress in your life?

What have you done about stress in your life?

What can you do about stress in your life?

Review, consolidation & feedback

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Physiological or Biological Stress is an organism's response to a stressor such as an environmental condition or a stimulus.

Stress is a body's method of reacting to a challenge.

According to the stressful event, the body's way to respond to stress is by sympathetic nervous system activation which results in the fight-or-flight response.

In humans, stress typically describes a negative condition or a positive condition that can have an impact on a person's mental and physical well-being.

Wikipedia, 28 March 2014

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Body’s way of responding to any kind of demand. Caused by good and bad experiences.

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Burnout is a psychological term that refers to long-term exhaustion and diminished interest in work.

The Maslach Burnout Inventory uses a three-dimensional description of exhaustion, cynicism, and inefficacy.

The antithesis of burnout as engagement, which is characterized by energy, involvement and efficacy, the opposites of exhaustion, cynicism and inefficacy.

Wikipedia, 28 March 2014

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Burnout is extreme fatigue, manifested physically, emotionally and spiritually - The Joy of Burnout by Dr Dina Glouberman (2002)

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Feeling like you’re at the end of your rope

Feeling snappy and irritable

Insomnia & difficulty sleeping

Avoiding situations that cause distress

Easily distracted

Saying I’m fine &

putting on a brave

face

Never taking a break from your

desk

Feeling like you’re not really getting

anywhere

That out of control feeling

Feeling trapped

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The Compulsion to Prove Oneself Working Harder Neglecting Their Needs Displacement of Conflicts Revision of Values Denial of Emerging Problems Withdrawal Obvious Behavioral Changes Depersonalization Inner Emptiness Depression Burnout Syndrome

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Physical Symptoms ◦ Sleeplessness

◦ Loss of appetite

◦ Headaches

◦ Blood pressure

◦ Fatigue/flu..

◦ Hair loss

Emotional Symptoms ◦ Nervousness

◦ Anxiety

◦ Moodiness

◦ Irritability

◦ Memory problems

◦ Over reactions

◦ Out of control

Relationship Symptoms ◦ Increased arguments

◦ Social Isolation

◦ Conflicts with peers

◦ Road rage

◦ Violence

“Don’t Think About A Blue Banana”

Your Body is Designed to Produce Behaviour based on what you think about

What are you focussing on?

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Every day is a terrible day for a miserable person, but a cheerful heart has a continual feast (Bible Proverbs 15:15)

On no soul doth Allah Place a burden greater than it can bear (Quran 2:286)

Anxiety in the heart of a person causes dejection, but a good word will turn it into joy (Torah Proverbs 12:25).

Unnatural work produces too much stress (Bhagwad Gita 3:35)

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Adrenal glands secrete stress hormones

(eg. adrenaline) to prepare body for acute

emotional & physical stress

When you keep pushing yourself, adrenal glands

will fatigue & won’t be able to produce enough

adrenaline

Adrenal fatigue causes fatigue, cravings, weight gain, mood swings & other health problems

How you view things

Work | Family

Unpredictable events

Poor health habits

Negative attitudes

Unrealistic expectations

Perfectionism

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• Sometimes fight or flight are *exactly* the

right choices, of course. • If there actually is a wild animal/train/landslide

bearing down on you

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“The Problems of

Today

Were Created by

The Thinking of Yesterday”

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C > E The best you can do for someone is to take them back to choice

Reframing: Changing the context The knife is but a knife – surgeon vs murderer

If at first you don’t succeed – change your strategy Story: Blind Man & Art Director

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Action

Belief

Resources

Leveraged

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Watch a funny movie

after a stressful day

Crack jokes at yourself

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Talk to a friend

People who are not

involved can often

have solutions.

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Body generates

adrenaline in

response to stress

Collect and redirect

that energy to

create value

Modalities

Sub-Modalities

Eye Cue Movements

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“You can pretend anything and

master it.” Milton Erickson

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identifying which Strategy works best with your personality”

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RESULTS (VICTOR)

STORY (VICTIM)

C > E Cause Effect

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Work boundaries:

1. Take a one-hour lunch break (Sit down to drink a full cup of tea/coffee mid-morning & afternoon)

2. Don’t work 3 shifts a day

(ie. morning, afternoon & evening)

3. Set yourself strict work hours

(take weekends off; apply working hours to when you check email)

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Putting YOU first:

4. Put your well-being first (rest if you are tired;

Is saying Yes to a person saying No to yourself?

______________________________________________________________

1 5 10

OK

Putting YOU first:

5. Identify people who will support you to put yourself first (talk to them when you feel overwhelmed or stressed)

6. Self-talk. Remind yourself:

You don’t HAVE to do anything

&

It’s OK if you don’t finish everything today

or if you postpone a deadline

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Stress-reduction techniques

7. Have Downtime every day:

20-30 mins is recommended during stressful times

3 Types of Downtime:

a. Rest: time when you just let yourself be (bath, snooze, listen to calm music on bed)

b. Recreation time: activities that recharge

you

c. Relationship time: with family, friends & pets

Stress-reduction techniques cont.

8. Abdominal breathing

& Peaceful Scene

& Progressive Muscle Relaxation

Managing difficult situations:

9. When you have to deal with difficult clients or situations, sleep on it. 10. Avoid Energy Vampires

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