strategic organizational improvement: research lines and results césar a. l. oliveira center for...
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StrategicOrganizationalImprovement:
Research Lines and Results
César A. L. OliveiraCenter for Informatics, UFPE, Brazil
Center for Informatics (CIn)
Recife, Pernambuco, Brazil
Our Research Lines
Taking Better Decisions
Doing Business in a Better Way
Profitable
Sustainable
BusinessProcess
Improvement
BusinessProcess
Flexibility
Strategic Flexibility
BusinessProcess
Improvement
An Approach for PerformanceEvaluation using Stochastic Petri Nets
Workflow
GSPN (Generalized Stochastic Petri Net)
M/M/1 Queue modeled in Coloured Petri Net (CPN)
M/M/1 Queue modeled in GSPN
Network Traffic in Automated Business Processes
Upload request
Process
request
Download results
Process results
Trans
mit
response
Business ProcessFlexibility
ReFlex – Rules Engine forDeclarative Business Processes
DeclarativeBusiness
Processes
E.g.:
“B is enabled only after A executes”“A must be executed at least 1 time”
____________________
LTL
AutomatonProcess Rules(Constraints)
Dec
lare
ReFl
ex
____________________
Process Rules(Constraints)
DependenceGraph
State-spaceexplosion
Number of nodes almost
equal to number of activities
E.g.:
“A must be executed at least 1 time IF process.var = value”
Conditional Rules
E.g.:
“After A executes, B must be executed IF time-elapsed(A) < value”
Performance-AwareConditional Rules
StrategicFlexibility
Designing Strategy-Aware Information Systems
What is Strategic Flexibility?
Why Changing is Difficult?
Strategy Awareness
ROSASThe Results-OrientedStrategy Automation System
Activities
Outputs
Outcomes
Impacts
Results-Chain
Sample Results-Oriented Strategy
“Reduced rate of defects”
Avoid ordering productsfrom suppliers that have beenthe source of defects
Activities
“Reduced transportation costs”
Prefer ordering productsfrom the same supplier
“Reduced customer complaints” “Reduced waste”
“Increased Market Share” “Increased Sustainability”
Impacts
Outcomes
Outputs
Business Process Interaction
Select Supplier
SelectSupplier WS
Adaptator
Avoid ordering productsfrom suppliers that have beenthe source of defects
SelectSupplier
ROSAS
WS
Business Intelligence
Summary
Team
Prof. Ricardo [email protected]
Cesar [email protected]
Natália [email protected]
Renata [email protected]
With the collaboration of Prof. Hajo A. Reijers [email protected]
www.cin.ufpe.br/~calo@cesarlins
[email protected]@gmail.com
?Questions
StrategicOrganizationalImprovement:Research Lines and Results
César A. L. OliveiraCenter for Informatics, UFPE