strategic networking for business

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Which relationships can boost your career and start- up? Strategic Networking

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Page 1: Strategic Networking for Business

Which relationshipscan boost your

career and start-up?

Strategic Networking

Page 2: Strategic Networking for Business

Formerly Information Systems Research project on social networks

EBIN 2009/2010 Business Plan (EBIN group) Execution – with several twists and turns Dissertation: Strategic Networking for

Entrepreneurs

Now:

Benjamin F. Wirtz

Page 3: Strategic Networking for Business

Meeting 2-3 people at an event and learning more about their needs and challenges is far more valuable than collecting (or giving away) 20 business cards.

Many sales people get 80-90% of their business through networking organizations.

About 70% of all jobs are found through networking

A referral generates 80% more results than a cold call

Socially embedded employees are 40% less likely to quit their job.

74% of all buying decisions are made on a friend’s recommendation

Page 4: Strategic Networking for Business

Lecture Basics of social theory Why networking is valuable How to utilise networks

Workshop (hands on!) Analyse your goals and needs Check if/how your network can help

you Plan to align your network towards

success

Overview

Page 5: Strategic Networking for Business

The lecture bit

Page 6: Strategic Networking for Business

Talking to people Swapping business cards Selling yourself

The art of making and maintaining relationships

It’s all about exchange !

Strategic Networking

What is Networking ?

Page 7: Strategic Networking for Business

Crucial for exchange in networks: Trust (comes from positive experiences

over time) Perceived value of further cooperation by

others

Social capital = value of information, knowledge and resources, that an individual can potentially access, because others perceive cooperation (for exchange) as beneficial to themselves.

What is Social Capital ?

Strategic Networking

Page 8: Strategic Networking for Business

How can networking be valuable?

Social Capital

Goals

Information,

Knowledge, Resources

Value

affects

delive

rs

requires

enables

access toNetworki

ngcre

ates

Strategic Networking

Page 9: Strategic Networking for Business

Four eyes see better than two Different points of view New ideas Complementary information

Examples Students: Where to get a job Entrepreneurs: Market insights, feedback Managers: Moves of competitors, foresights

Benefits (I): Information Input

Strategic Networking

Page 10: Strategic Networking for Business

Humans specialise Complementary knowledge, skills Tacit Knowledge (based on experiences,

awareness) Hard to transfer, needs a lot of trust and time

Examples Students: How to write a successful

application Entrepreneurs: How to write a business plan Managers: How to negotiate good deals

Benefits (II): (Tacit) Knowledge

Strategic Networking

Page 11: Strategic Networking for Business

Strategic Networking

You don’t own the world ...and your friends neither But you can help each other out “Activate” social capital to get money, time

or goods

Examples Students: Getting invited for dinner Entrepreneurs: Investment, website

redesign Managers: Extra staff from another

department

Benefits (III): Resources

Page 12: Strategic Networking for Business

Strategic Networking

“Ideas that spread, win” (Seth Godin) Visibility (let others know what you need) Credibility Search (for resources or knowledge)

Examples Students: Get jobs by recommendation Entrepreneurs: Market your product for free Managers: Get promoted

Benefits (IV): Spreading Information

Page 13: Strategic Networking for Business

Strategic Networking

Networking by itself has no value at all

Diversity: You can’t do/have everything yourself

Dunbar’s number: You can’t have more than (roughly) 150 friends Cognitive constraint

Why a strategic approach?

Page 14: Strategic Networking for Business

Strategic Networking

What is Strategic Networking? Aligning your network towards achieving your goals

Strategic Analysing your needs and haves Planning your relationship portfolio

Tactical Planning networking events (which ones and why) Juggling socialising and working

Operational The Talking & shake hands part (exchange)

Page 15: Strategic Networking for Business

The workshop bit

Page 16: Strategic Networking for Business

Strategic Networking

Strategic Networking FrameworkAnalyse- Needs- Haves

Gaps

in a

ccess

to

Info

rmati

on a

nd

Reso

urc

es

Plan- Relationship Portfolio

Focus on valuable Relationships

Network- Search and exchange- Contact and relationship analytics

Impro

ved N

etw

ork

and R

eso

urce

Situ

atio

n

Page 17: Strategic Networking for Business

Strategic Networking

1. Define a goal (e.g. succeed with a business idea)

1. And make a rough plan how to achieve it

2. Define your needs1. Information Input (e.g. competitors, market

situation)2. Tacit Knowledge (e.g. how to run a start-up)3. Resources (e.g. funding)4. Information Output (e.g. to get a strong

partner on board)

Analyse

Page 18: Strategic Networking for Business

Strategic Networking

3. Analyse what you have and whom you know

1. Match to needs2. Plan A (easy) and plan B (backups or ideal)3. Is your relationship at the right level?

4. Create your Relationship Portfolio1. Know your “hubs” (people with lots of

contacts)2. Ensure diversity

Plan

Page 19: Strategic Networking for Business

Strategic Networking

Use tools to support networking LinkedIn (find suitable contacts) Plancast (meet them at events) Twitter (find out what they are up to)

Reflect if you are on target HandyElephant

It’s all planned – what now?

Page 20: Strategic Networking for Business

Strategic Networking

Networking Cycle

Prepare

InteractPost-Process

Page 21: Strategic Networking for Business

Strategic Networking

For shy/introverted people: http

://www.slideshare.net/sachac/the-shy-connector

Ground breaking paper: Granovetter (1973) – The Strength of Weak Ties

For short breaks: TED.com (e.g. Daniel Kahneman) Wikipedia: Expected Utility Theory,

Prospect Theory

Further Reading

Page 22: Strategic Networking for Business

Benjamin F. WirtzEmail: [email protected]: benfwirtz