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STRATEGIC CONSULTANCY AND MANAGED SERVICES Serving Insurance Organizations Worldwide USA | UK | Germany | Poland | India | Australia

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Page 1: STRATEGIC CONSULTANCY - Insurance Consulting, Managed ... · Xceedance is an insurance-focused consulting, technology, and managed services company, supporting re/insurers, brokers

STRATEGIC CONSULTANCY AND MANAGED SERVICESServing Insurance Organizations Worldwide

USA | UK | Germany | Poland | India | Australia

Page 2: STRATEGIC CONSULTANCY - Insurance Consulting, Managed ... · Xceedance is an insurance-focused consulting, technology, and managed services company, supporting re/insurers, brokers

GLOBAL INSURANCE CONSULTANCY AND INSURTECH-PLUS PROVIDER FOR TRANSFORMATION AND GROWTHXceedance is an insurance-focused consulting, technology, and managed services company, supporting re/insurers, brokers

and program administrators/MGAs worldwide. Above all, the people of Xceedance are forward-looking problem solvers

with extensive industry know-how. At its core, Xceedance creates measurable business value. We empower continuous

improvement of operational processes and systems. Our teams enhance the resources and technologies of our clients —

boosting workflow efficiency, enterprise visibility, and profitability.

Supplying comprehensive, knowledgeable services to reinforce insurance operations is the essence of our unique

value proposition. Xceedance facilitates all fundamental insurance functions, including underwriting, actuarial

services, policy management, claims handling, and finance. As experts in data sciences, CAT modeling, and

business intelligence, we exploit vast data sources, so re/insurers can better plan and

execute their goals.

Xceedance has made strategic investments in technologies including blockchain, robotic

process automation (RPA), and artificial intelligence (AI) to help clients excel in

the rapidly evolving age of insurtech. We offer a wide range of technology

services including product design, configuration, and distribution, and

proprietary and legacy system enhancements. Xceedance has proven

experience in building highly-responsive policy administration

systems (PAS) with robust, modern architecture to meet the

specific requirements of global program administrators/MGAs

and re/insurers.

Client Value Clients perceive and expect value in different ways — based on a personalized set of

significant and strategic objectives. At Xceedance, we seek to understand those objectives and

collaborate closely and attentively with each client to achieve them. Our experienced consulting services

team provides highly customizable blueprints for clearly defining “desired states” — by leveraging Adaptive

Target Operating Models with rigorous, dynamic benchmarking, and individualized operational analytics.

Diverse companies look to Xceedance for assistance in accelerating time to profitability, improving policyholder services

and reducing the frictional costs of doing business. They rely on us to launch new products, drive operations, deploy cutting-

edge technology, enrich business processes, and implement advanced analytics. Our clients cite Xceedance as one of the key factors

driving their success. They view the relationship with Xceedance as a direct contributor to improvements in their combined ratios

or expense ratios (in some cases by multiple percentage points), and a source of multi-million dollar returns on investment. The

dedicated insurance focus of our experts and delivery teams has earned Xceedance the reputation of a progressive, trustworthy

business partner to insurance organizations.

Boston, USA London, UK Munich, Germany

“We are very pleased with the

continuous productivity, teamwork

and collaboration between our

organization and Xceedance.

We are looking to expand the

Xceedance team even further to

support our growth strategy.”

Vice President - IT,

subsidiary of a global specialized

casualty and liability insurer

Page 3: STRATEGIC CONSULTANCY - Insurance Consulting, Managed ... · Xceedance is an insurance-focused consulting, technology, and managed services company, supporting re/insurers, brokers

INSURANCE OPERATIONSSubmission Clearance

Cash Management

Policy Lifecycle

MIS/Regulatory Reporting

UNDERWRITINGRisk Assessment

Pricing

Underwriting Audits

Risk Management

CATASTROPHE & EXPOSURE MANAGEMENTRisk Assessment and Pricing

Portfolio and Capacity Management

Model Validation and Evaluation

R&D – Data Solutions

ACTUARIAL SERVICESPricing

Capital Modeling

Loss and Expense Reserving

Reinsurance Solutions

POLICY SERVICEPolicy Issuance

Endorsements

Renewal Management

Forms Management

TECHNOLOGY & CORE SYSTEMSEnterprise Application Development

Product Distribution Design

Proprietary and Legacy Product Configuration

Platform Alignment and Optimization

INSURANCE DATA SCIENCESData Management and Augmentation

Solution Design

Descriptive, Predictive, Prescriptive Models

Simulation and Optimization Models

BUSINESS INTELLIGENCE & REPORTING Data and Reporting Strategy

Data Warehouse Development

Data Conversion

Visualization and Dashboards

CLAIMSFirst Notice of Loss - Intake and Set-up

Investigation, Evaluation and Payments

Loss Run Management

Subrogation and Compliance

FINANCE & ACCOUNTINGTechnical Accounting

Regulatory and Financial Reporting

AP and AR Management

SOX and Internal Audit

“Xceedance offers a very cost-effective, timely and accurate approach to portfolio exposure analytics. Their forte is in applying advanced analytics and intelligence to provide insightful and actionable solutions.”

Director, Lloyd’s market broker/MGA

OUR CAPABILITIES

Krakow, Poland NCR & Bangalore, India Sydney, Australia

Page 4: STRATEGIC CONSULTANCY - Insurance Consulting, Managed ... · Xceedance is an insurance-focused consulting, technology, and managed services company, supporting re/insurers, brokers

ACCELERATING VALUE

Our Work Xceedance deliverables include building direct distribution platforms, rating and pricing engines, and policy and claims management systems. Our teams excel at enabling next generation distribution and digital transformation. We have designed and deployed unique solutions to strengthen policyholder experience, provide business insights and map the behavior of insureds.

COMPREHENSIVE INSURANCE

OPERATIONS

Daily access for 900+ brokers; Handles 2,500+ requests/day

Scalable system, with 3 second average response time

Booked $60M+ since implementation

Quote, policy service, endorsements, renewals, claims, reporting, invoicing, reconciliation

CHALLENGE New markets are hard to establish.

SOLUTION End-to-end system enables new market entry and rapid profitability.

SUBMISSION CLEARANCE

High transaction capacity – processing 2000+ submissions per month with minimal staffing

Quick turnaround – Same day processing of 99% of transactions

CHALLENGE An inefficient submission clearance process can directly impact the bottom line.

SOLUTION Xceedance created an automated submission clearance system.

CLAIMS OPERATIONS

Lean workflow to process thousands of claims annually and deliver superior customer experience

Same day claims processing with 99% accuracy

Automates hundreds of monthly loss run reports

Expedite process standardization and data security

CHALLENGE Managing high claims volumes effectively and to the satisfaction of customers.

SOLUTION Digital claims suite.

CUSTOMIZED AND INTEGRATED

INSURANCE PLATFORM

Process complex, rules driven accounts in 24-72 hours

Data enrichment, geocoding, precise data scrubbing

Prepare data for CAT modeling

CHALLENGE Customizing technology to sustain growth.

SOLUTION Extensible insurance platform to support integration and productivity.

POLICY SERVICE

Underwriting and policy lifecycle tracking

Superior standards for service, accountability, transparency – resulting in 68% increase in turnaround times

Product expansion and lean operations for top/bottom line growth

Automated Certificates of Insurance and standard form policies

CHALLENGE Business inefficiencies with disparate policy processing.

SOLUTION Managed services for policy issuance.

CREDIT CONTROL

Facilitate collection of $1B+ in premium and 89% rate of invoices paid on or before due dates

The automation process greatly improves invoicing accuracy, consistency, presentation and overall turnaround time

Automation tools enable regulatory requirements to be met

CHALLENGE Accounts receivable bottlenecks.

SOLUTION Process engineering for credit control and streamlined invoicing.

Boston, USA

+1 (617) 531-2158

London, UK

+44 (0) 203 786 1225

Munich, Germany

+ 49 175 693 8732

www.xceedance.com

[email protected]

© 2019 Xceedance