Technology Consulting, Sales & Service Steven P. Crociata

Partner/Consultant&TELigence Partners

The Team

John King, Founding Partner: John brings his extensive experience as an entrepreneur, a top 1% sales professional, and former Senior Manager in a multi-national corporation to his role as Founding Partner with TELigence Partners. John's broad entrepreneurial and business experience combines with his practical hands-on knowledge and experience in product development and in the telecommunications industry. Steven Crociata: Steven is a seasoned veteran in the telecom industry with a strong understanding and knowledge of telecommunications and IT. His focus is on building a client's network efficiency utilizing Managed Services such as Managed Firewall, MPLS, Private Line Services, Data Center Design, Internet Access Services, Disaster Recovery Planning, Ethernet Technology, Local and Long Distance Voice services, Cloud computing applications, and more. Steven has joined our experienced staff as a Partner and Consultant. His years of experience in government and the private sector will add significant value to the company and our clients.

Bob Davison: Bob Davison has been working in telecommunications since 1998. He has held Senior Sales and Sales Director level positions with CTC Communications, Lightship Telecom and oversaw the launch of Nextel/Sprint in Vermont. In addition, Bob has worked as a sales agent for Verizon, Fairpoint, One Communications, and many other carriers. Bob has been an effective agent/consultant to many of the larger businesses in Northern New England.

Many other professionals

Highlights (28 years of experience) Responsible for supporting integrated access solutions for businesses utilizing an IP based private network.

Worked with non-profit agencies to develop turn-key solutions for multi-site Medical institution incorporating Cisco Premise Based UC 500 Phone solutions eliminating costly older technology based system. Took client to new level of service trimming costs and adding value..

Installed largest MPLS network bringing in voice, data, and internet to the customers’ locations offering signification cost savings and increased performance

I learn time-sensitive, infrastructure related security information from government sources such as the FBI and DHS that prove beneficial to my clients. I also get invitations and discounts to important training seminars and conferences.

Managed long distance service for a 170 store Grocer and worked on deployment of IP Hosted voice services solution

Managed strategic installations with one of the world's largest research-based pharmaceutical organization augmenting data center-to-data center connectivity for client’s R&D-based network providing point-to-point GigE long-haul circuits from a hub center to three.

Addressed customers’ immediate needs via custom designed and engineered plans that built structured solution for diverse network paths, offering a business continuity plan installed a various solutions at a multisite medical facility throughout NY/NY/PA.

Cisco Certified CSE, CCNA Deployed applications with use of 45Mps circuits to enhance a client’s ability to provide

connectivity for the implementation of call centers on east and west coast of the United States Created Internet and connectivity solutions for pharmaceutical, banking, insurance, public

relations, and software development firms. Implemented Dedicated Server Hosting offering complete control, increased flexibility and high

levels of performance, reliability and security. Supported multi city MPLS network converting client from older Frame based technology.

TELigence PartnersTelecom Sales & Consulting

About me

Consulting & Strategic Planning

Service Selection

Project Management

Audit Services & Inventory Management

Network Design & Implementation

Solution Procurement & Installation

Help Desk Support – Repairs & Changes

TELigence PartnersTelecom Sales & Consulting

Starting Point

Phase 1: Planning Stage Strategic Planning, Needs Analysis, Site Survey…

Phase 2: Selecting players Decision Criteria Determined Carrier / Manufactures / Vendor Partners Identified Services bid, pricing negotiated, contracts reviewed

Phase 3: Taking Action Coordinate network deployment with all

vendor/partners Pre-installation testing and network verification

Phase 4: The Follow Up Bills reviewed and matched with contracts Helpdesk support on-going as directed by client

TELigence PartnersTelecom Sales & Consulting

Our Process

Added Value Services we provide

1. Support for Moving & Expansion2. Application and security services3. Disaster Recovery Planning, Design & Implementation4. Voice Services – Traditional, VoIP & Hosted PBX5. Integrated voice and data services6. WAN Planning, Design & Implementation7. Dedicated Internet Access services8. New and existing PBX system support services9. Hosted phone systems10. Advanced IP services for the worker on the move

Deeper Dive

Consulting and design services ****Telecom Bill analysis ****Cost consolidation planning ****

Small and Medium sized businesses up to 10 locations can receive a preliminary network Billing Audit free of charge as a part of the initial client consultation.

This process is completed in order to accurately request price quotes from our carrier partners.

For companies with larger networks, this pre-sale audit will be performed on a selected number of locations.

From this selected audit, we can then understand the network and extrapolate cost savings made possible through conducting a full network-wide audit.

Our Audit Service

} OurPowers.

aPlan and feature optimizationaIdentify unused services and devicesaEliminate voice & data overagesaManage contracts and invoicesaHelpdesk with first call resolutionaOngoing analysis and optimizationaCustomized reporting & analytics

In a world of increasingly complex telecom, you need a hero.

Mobility Lifecycle Management Services

By following our structured approach you can realize savings and increase organizational

efficiency within 30-60 days Step 1: Initial Consultation Step 2: Obtain Billing Information for Initial Analysis Step 3: Present Proposal with Recommended Telecom

Management Solution Step 4: Deliver Agreement for Review Step 5: Execute Agreement and Schedule Implementation Step 6: Implementation of All Agreed Services

Our Methodology

Larger business networks require constant attention and management.

Our Core support group and Help Desk teams work with your administrative/IT/ Financial staff to ensure that the management of your network, trouble tickets, and billing is handled with minimal disruption to your daily business activity.

Our billing audit service will ensure that telecom charges remain in line with contracted prices and actual installed services.

Ask your TELigence Partners Agent/Consultant for details and pricing.

Our Core® Support

Providing clear consultative support to our clients

Education: Designing & Articulating Practical Solutions Planning: Anticipating growth with logical deployments

Scope: One to Five Year Plans Big Picture to Managing Details Open Designs: Evolution allowed as technology

changes Affordable: We keep your ROI in mind

Experience: Drawing on a vast network of partners Network Design & Implementation Solution Procurement & Installation Help Desk Support – Repairs & Changes

TELigence PartnersTelecom Sales & Consulting

TELigence Mission

Selecting a reliable telecom carrier is hard work. It can be very time consuming and can get extremely costly.

Once you select the right services you can improve corporate performance and improve the bottom line

With solid relationships forged at the major carriers and additional affiliations with “best in class” hardware partners, TELigence Partners can handle any solution, design and implementation.

With its years of experience, TELigence Partners works closely collaborating with clients to deliver clear insights into current and emerging telecom trends. 

Our focus

TELigence PartnersTelecom Sales & Consulting

TELigence Partners offers complete data and telecom solutions, including:

Cloud based solutions Network and wireless optimization Hosted IP VoIP Solutions incl/phone systems Multi Node converged MPLS Networks Premised based PBX’s Cisco/Avaya etc Internet Access from T1 to multi Mode Fiber Point to Point T1-T3, Ethernet Access Ethernet LAN/WAN Transport from 1Mb to 10 Gb Private Line Services Local Telephone Service (POTs Lines) Wireless Internet and connectivity (EVDO) Long Distance Service (domestic & international) Video/Voice Conferencing Unified Communications Broadband (DSL, Cable) Storage systems Cabling, and Premise wiring Telco Room Clean up

End to End solutions

National Carrier Partners: ATT, Verizon, Time Warner, Level 3, Cogent, Qwest, Sprint and more…

Regional Carrier Partners: Earthlink, Paetec now Windstream, Sovernet & more….

Wholesale & Consolidation PartnersBCN, New Horizons, Telarus, MetTel and more….

Hardware & Equipment PartnersAvaya, Shortel, Vertical, Samsung, Mitel and more…

Hosted & Managed Service PartnersThinking Phones, DSCI, Tech Vault and more….

TELigence PartnersTelecom Sales & Consulting

Our Partners

Strategic Relationships

TELigence partners has strategic relationships to provide the highest quality services using the

underlying networks of our nation’s leading carriers

04/10/2023 SPECTROTEL CONFIDENTIAL We make it simple. We keep it personal. ™ 15

Logos are the registered trademarks of the respective companies.

Hardware Vendors

Is to Help clients to affordably define,procure and deploy technology

How we do it…

We remain committed to our focus of serving clients

TELigence Partners maintains and increases the strength of our carrier relationships.

Clients receive affordable consultative service and sales support without paying both a consulting fee and a sales commission fee.

TELigence PartnersTelecom Sales & Consulting

Our Goal