stephanie frank - professional resume

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Page 1: Stephanie Frank - professional resume

Stephanie M. Frank W5937 State Road 60 Arlington, WI 53911

(608) 669-6327 [email protected]

OBJECTIVE: Obtain a career in a fast paced environment that allows me to work with customers and provide them with the best possible service. SUMMARY OF QUALIFICATIONS:

• Excellent customer service skills, including verbal and written communication • Proficiency with Microsoft Office with a typing speed of 85 WPM • Experience with working in various office environments • Proficiency in Spanish • Fast learner that enjoys being challenged

EDUCATION: University of Wisconsin – Green Bay – Green Bay, WI Bachelor of the Arts –Theatre, minor in Spanish Graduated Spring 2015, cum laude Poynette High School – Poynette, WI Graduated 2010

Member of National Honors Society and Spanish Honors Society WORK EXPERIENCE: Temporary Assistant – QTI Group July 2015 – present - Current Assignment: Care Wisconsin, Provider Services

• Prepare Admission Agreements for members • Quickly and efficiently gain an understanding of company programs, including VPrime, MIDAS, and

Webi • Maintain the Provider Services – Residential Outlook inbox and incoming member RNFs • Assist the Contracting Representatives and Provider Services Generalists with the large Northeast

Expansion • Communicating and collaborating with all Contracting Representatives and PS Generalists

Administrative Assistant – UW Green Bay August 2013– May 2015

• Increase communicative productivity by typing emails, forms, and other documents quickly and effectively • Utilize an excellent attitude and cheerful demeanor to improve interdepartmental relations and attract

prospective students • Maintain an expansive database of scripts and books • Organize receipts for department spending, including the use of a fax machine • Prepare for donor events: making signs, setting up tables, coordinating with catering, etc.

Water Treatment Assembly – Clack Corporation June 2010 – May 2015

• Pay extra attention to detail to produce high quality products efficiently • Adhere to all safety procedures in a factory setting • Perform tasks independently without supervision