stealthunder: brand building in 10 minutes

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Brand building in 10 minutes . MANAGEMENT CONSULTING FOR YOUR BRAND StealThunder

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Brand building requires more than building brand awareness. Talk presented at Merrill Lynch CFO conference Sept 2010.

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Page 1: StealThunder: Brand building in 10 minutes

Brand building in 10 minutes.

MANAGEMENT CONSULTING FOR YOUR BRAND

StealThunder

FPO

Page 2: StealThunder: Brand building in 10 minutes

If you have a business, "you have a brand."

But is your brand working for you?

Page 3: StealThunder: Brand building in 10 minutes

Coca-Cola equity from Interbrand Best Global Brands rankings, 9/2009

Strong brands pay off.

Differentiate, drive preference – even among parity products

Create new business, partner, "and channel opportunities

Command a price premium

Focus, align, and integrate "the efforts of the organization

Increase marketing efficiencies; "reduce marketing costs

Increase corporate valuation "and shareholder value

$ 68B BRAND EQUITY

$ 48B TANGIBLE ASSETS

$116B MARKET CAP

Page 4: StealThunder: Brand building in 10 minutes

Your brand is not your name or logo.

Page 5: StealThunder: Brand building in 10 minutes

Your brand is an asset comprised of "the ideas, associations, expectations, and feelings that your name or logo brings to mind.

Page 6: StealThunder: Brand building in 10 minutes

The objective of brand building is "to create a set of impressions that will result in profitable relationships.

These brand impressions can be "shaped by four key factors…

Nike!

Page 7: StealThunder: Brand building in 10 minutes

1. Who you are

Leadership Vision and mission Culture and values Employees Spokesmen/women

Industry, category Competencies Heritage, track record Location, nationality Corporate citizenship

How you set direction for the brand

Page 8: StealThunder: Brand building in 10 minutes

Products and services Channels (online, retail) Partnerships Pricing Licensing Manufacturing

Patents, IP Research and development Product design Quality control Service and support Employee training

2. What you do

How you deliver value through products and services

Page 9: StealThunder: Brand building in 10 minutes

Logo, identity system Names Advertising, promotions Product design Packaging, collateral Retail design Signage, vehicles

Website, blogs, online communities Twitter, Facebook Public relations Corporate communications Investor relations Employee communications

3. What you express

How you build awareness and set expectations of value

Page 10: StealThunder: Brand building in 10 minutes

4. What others do and say about you

Competition Industry conditions Economic conditions Political climate"Culture and trends

Social networking Current events Customers

Like

Brand impressions you don’t control

Page 11: StealThunder: Brand building in 10 minutes

Traditional focus: build brand awareness

Page 12: StealThunder: Brand building in 10 minutes

But awareness is only the beginning

DISCOVER

PREFER

PURCHASE / USE

CONSIDER

Page 13: StealThunder: Brand building in 10 minutes

The “whole brand” picture

Any of these elements can play a "role along the path to preference."

Focus on the areas that matter "in terms of attracting and retaining your most valuable customers.

Like

Page 14: StealThunder: Brand building in 10 minutes

You can’t afford to go straight to tactics.

Creating buzz, breaking through the static, embracing viral marketing — everyone’s "tried it…even if there wasn’t a relevant product or service behind the campaign.

Never in the history of marketing have so "many companies spent so much for so little.”

— SCOTT BEDBURY

Page 15: StealThunder: Brand building in 10 minutes

The starting point must be defining your "“big idea”— what you stand for, "how you’re different, and why you matter "to the audiences you value most.

Page 16: StealThunder: Brand building in 10 minutes

This idea is the touchstone to "focus everything "you do and say.

It’s critical to get "it right.

YES NO

Is your big idea:

1. Differentiated

2. Authentic

3. Relevant

4. Tangible

Page 17: StealThunder: Brand building in 10 minutes

1998 – 2010 1996 "

Getting it right

Page 18: StealThunder: Brand building in 10 minutes

“cool products that "delight”

“serious business "machines”

Wrong idea Right idea

Page 19: StealThunder: Brand building in 10 minutes

FocusedUnfocused

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SoaringSinking

3. Deutsche Bank, includes iPad 4. Apple media event, 9/2009 5. Deutsche Bank 1. Wikinvest 2. BusinessWeek 2-05-06

$3. 1996 MARKET CAP1

$230B 2010 MARKET CAP

B1

7.1%2 12%3 74%4 14%5

Page 21: StealThunder: Brand building in 10 minutes

Brand ROI checklist

1. Do you have a "“big idea”? Is it differentiated and compelling to your most valuable audiences?

2. "Is your big idea understood through- out the company "and being used to focus and align the business?

3. Is your company doing and saying what’s needed to engage and retain your most valuable audiences?

Page 22: StealThunder: Brand building in 10 minutes

StealThunder

Management consulting for your brand. Located in the heart of Silicon Valley, California.

Contact"Peter Russert (650) 941- 8420 www.stealthunder.com