stcc tech comm handout 2012 09-20
TRANSCRIPT
STCC Technology Committee September 20, 2012
Back In January… Telecommuting Tech Remote Computing
-Windows Remote Desktop
-LogMeIn
VoIP
-RingCentral
-Phone.com
-MagicJack
-Vonage
-Google Voice
Video Conferencing
-Google Hangouts
-Microsoft Live Messenger
Other/Combination Options
-Skype
-FreeConferenceCall.com
-Microsoft Lync
-Coworking Space/ Temporary Office Relocation
Remote Computing Options (A Closer Look) Three types of Remote Access
Web-Enabled Applications
Uses a Web Browser
Ex) Outlook Web Access, Sugar CRM
Remote Access
Connect your home computer or laptop to the office via a secure, private network
Ex) Virtual Private Networking (VPN)
Remote Control
Control your office computer from home
Ex) Remote Desktop Connection, LogMeIn, VNC
Web Enabled Applications
How do users connect to work functions?
Internet Browser to a Web Interface (webpage/website)
How does it work?
Applications run on the “web server”, not on your computer
Accessed via any web browser from any location
Secure (SSL encryption, centralized security management)
Information is shared by all authorized employees
What types of work functions can be done this way?Anything!
CRM (Customer Relationship Management)
Company “memory” (imagine your own mini-Wikipedia)
Project Management
Remote Access
How do users connect to work functions?
Private Connection
How does it work?
User connects to a remote network that allows file sharing, file transfer, printing
Files are opened using the programs on the computer that the user is physically using
Uses Virtual Private Networking (VPN) (configured by IT Professional)
Hardware based connection (Router or firewall appliance)
Software based connection (Server-side endpoint)
STCC Technology Committee September 20, 2012
Remote Control
How do users connect to work functions?
Remote Desktop
How does it work?
User connects to a remote computer that extends the display, keyboard & mouse functions to the
user’s computer
What types of work functions can be done this way?
Anything that a user does while at the office
Generally, not good for graphics-intensive programs
Great for limited bandwidth connections
Commonly used for Tech Support
Two types
In-House (No third party connection)
- requires static IP with port map in router
Remote Desktop Protocol (RDP)
Virtual Network Computing (VNC)
Hosted (Connect to a third party)
LogMeIn
GoToMyPC
GoToAssist – Tech Support
Other Considerations
Security
as secure as password
Cost Factors
depends on selected options (starts at free)
Resources (who to talk to)
IT Professionals
In-house or outside resources (this Technology Committee)
Timeliness of Implementation
one month to configure & test
Just enough time before the Blanchette Bridge closure
Tech Tip of the Month
Yahoo Users – Unsubscriber Application by OtherInbox
Ask the Geeks [email protected]
Submit a question / comment / suggestion to the SubCommittee Members
What topics would you like to see TechComm cover?
What would you like to get out of attending TechComm?
Upcoming Meetings:
October 18th – Social Media Update
November 15th – Tech Toys
December – no meeting