staying up to date in a changing hr world · daree who? mom –jordi (curtis), jessi (brandon)...
TRANSCRIPT
Staying Up To Date in a
Changing HR World
Daree Fry &
Kurt Bodell, SNS
Did you know??
According to The National Restaurant
Association, employee turnover across
the entire restaurant industry was 61% in
2016…....
Kurt Who?Dad - Malina
Director - MSD of Martinsville
Curious
Adventure
Daree Who?Mom – Jordi (Curtis), Jessi (Brandon) & Jackson
Soon to be a first-time Grandma!
HR Director for Morgan County Government
Formerly HR/Payroll/Benefits for MSD of Martinsville
Silver and Charcoal Lab Puppies Hobby Breeder
Who are You?Who is attending ISNA State Conference for the first time
Who is a kitchen manager
Who is a front line staff member
Who works in a central office or oversees multiple locations?
Who here has Human Resource all figured out?
What are we going to discuss today? Benchmarking your needs
Recruitment and how to attract top talent
Onboarding and settings our team up for success
Ongoing support and creating a culture success
Separation and discipline
Just how do we stay up to date on Human Resource?
Benchmarking your needsMeals per labor hour
The number of meal equivalents (MEQs) served per labor hour represents the primary measure of productivity and production.
How many meals are you producing per hour of kitchen labor and whats y
Recruitment Challenges
Perception
Limited number of hours
Communication to talent pool
Overcoming Challenges
Job Posting
Target 1st grade and kindergarten parents in Fall
Picking the right candidate Ask the hard questions
Call references
Check social media
Check with principals when candidate has children in building
What’s the kitchen culture?
Onboarding Process Handbook Availability
Administrative Leave Policy - Board
Arrest - Use connections
Job Abandonment Letter
Intent to Return and Reasonable Assurance letters
Substitute Intent to Return
Ongoing Support Time off with pay
Compensation inline with community
Work with building leadership on recognition
Professional development opportunities
If one calls, expect several more calls - the lunchroom grapevine is alive!
They don’t care how much you know until they know how much you care!
When not to supportPersonal social media postings - cannot be ignored
Parents - turn comments off!
Disagreements - Support Manager in most cases.
SeparationFLMA
Leave must be supported by dr. note with dates
OK to request periodic updates from doctor (every 30 days)
Retirement - communicate about pay/insurance
Resignation in writing - board agenda
Discuss rehire policy if not addressed in handbook
Wrap up“Treat employees like partners, and they act like
partners.” ― Fred Allen