staying positive even in a negative environment wytrans conference july 16, 2011
TRANSCRIPT
Choosing Your Attitude
Staying PositiveEven in a Negative
Environment
WYTRANS Conference July 16, 2011
Do you recognize any of these characters?
• Know-it-All• Griper• Drama Queen• Steamer• Perfectionist• Wet Blanket• Not-my-Jobber
• Rumor Monger• Slacker• Pessimist• Brown-noser• Competitor• Leaner• Sourpuss• Trainwreck
Do you recognize yourself
in any of these?
You can create a “pocket”
of optimism!
Explore Your Attitude
Your Best Attitude Traits
• Patience• Integrity• Tact• Courage• Fairness• Discipline• Decisiveness• Willingness to accept
responsibility
• Willingness to take risks
• Ability to take pressure
• Determination• Consistency• Positive Attitude
Attitude is communicated to others in three ways:
7% by words38% by tone of voice
55% in non-verbal mannerisms
When we are not controlling
our thoughts,they are controlling us.
A good attitude comes from
conscious effort, not by chance.
Learn stress management techniques and practice them.
Live in the “now”
Get psyched!
SMILE
Someone nice will always answer
Fake it ‘til you make it
Lead by example
Take the attitude of the believer,
not the doubter.
Show appreciation
Take ownership
Pursue happiness
Take time each day to think of 3 things that
happened at work that were positive.
Don’t over-react
Commit to change
Make a conscious choiceand say,
“I choose to feel better than this.”
What ONE thing in your agency would you like to
change?
YOU
What steps have YOU takento improve the quality
of your work environmentduring the past
Year? Month? Week?
Be sure to acknowledge positive changes …
even the small ones.
Ban Whining
Teach others the art ofWIN / WIN
Dump the drama
No complaining
Challenge the complainerto be part of the
Solution.
Turn the tables…
Let your positivity rub off on others.
It always starts with YOU.
Pay it Forward
Let the first thing you say brighten someone’s day.
Decide to
MAKE A DIFFERENCE
The smallest good deedis greater than
the grandest intention.
Act as if it all depends on you…
…in many ways it does.
“Each problem has hidden in it an opportunity so powerful that it
literally dwarfs the problem.The greatest success stories were created by people who recognized
a problem and turned it into an opportunity.”
Joseph Sugarman
Thank You for Attending!
Jill Hough, Ph.D.Small Urban & Rural Transit Center
Upper Great Plains Transportation InstituteNorth Dakota State University
(701)[email protected]