relationship building and staying positive
TRANSCRIPT
Marcy Ritzert, Muskingum University
Katrina Heilmeier, Bowling Green State University
Summer Institute 2012 - Xavier University
Building and Maintaining Relationships That
Last
With Others
With Yourselves
Fighting Negativity and Burnout
Finding the Upside and Staying Positive…
Because I Was An Admission Counselor
No road is long with
good company.
--Turkish Proverb
College Fair Neighbors
Other counselors
Guidance Counselors
OACAC
NACAC
ACT
Importance of Communication
Be Aware of Pitfalls
Broaden Your Horizons
Making Time For Yourself
Fighting Negativity & Burnout
What is burnout and how does it happen?
Anything in life worth having is worth working for ---
Andrew Carnegie
Student interaction, so rewarding
Always changing, variety
Networking with others
Relaxed/flexible work setting
Creating friendships
Traveling
Acquiring job skills for advancement
Keeps you young
Challenging
Providing a service
Pay
Hours (Evenings/Weekends)
Difficult families/helicopter parents
Paperwork/menial tasks (filing, labeling,
etc…)
Competitive
Making phone calls
Travel
Deadlines, stress, time constraints
Denying students (the “dream crusher”)
Positive attitude
Highly motivated
Outgoing
Assertive
Good work ethic
Organized
Service, people, goal, detail oriented
Determined
Sense of humor!
Helpful
Flexible
Approachable
Spontaneous
Motivator
Influential
Disciplined
Can deal with change
“On” all the time
Dropping the ball on projects
Procrastinating
No longer feeling you need to work hard
Resentment
Bad attitude
Complaining
No longer helpful to families
No longer look forward to work
Ask yourself if you believe in your institution and your job
Get involved on your campus
Make an effort to be intrusive in your student’s lives
Use your skills to your best effort
Propose your ideas, don’t assume people won’t listen to you
Find good in others
Find a good mentor (doesn’t have to be at your school, although helpful)
Trying something new (YES!)
Get involved in professional organizations
Make a list of what you love about the job
Turn criticism and feedback into something positive
Tinto’s Theory of Departure
You are not alone
Change really is good. Listen to your heart, you’ll know it if you need it.
Your career is forever growing, we never stop learning
PIP (Personal or Professional Improvement Plan)
Don’t allow others to control you – doesn’t matter what’s going on around you, YOUR perspective is the only one that matters
Give new responsibilities/assignments a chance before deciding you don’t like it.
Read a map
Not rely on GPS
Make hotel/air/car reservations
Ship materials via UPS
Eat alone
Be comfortable speaking to strangers
Have difficult conversations
Be aware of surroundings
Drive in all kinds of weather/city driving
Make decisions
Like being alone
How to pack light
Take initiative
What are YOU looking forward to learning?
Twenty years from now you will be
more disappointed by the things you
didn’t do than by the ones you did
do. So throw off the bowlines, sail
away from the safe harbor. Catch
the trade winds in your silas.
Explore. Dream. Discover.
---Mark Twain
Marcy Ritzert, Associate Director of
Admission, Muskingum University –
Katrina Heilmeier, Admission Counselor,
Bowling Green State University –