state of the airport fy-2011 chairman calvet. tuesday, february 7, 2012 changes economic conditions...

State of the AirportFY-2011

State of the AirportFY-2011

Chairman CalvetChairman Calvet

Tuesday, February 7, 2012

ChangesChanges

• Economic conditions

• Airline mergers

• Significance of global alliance

• Transition of elected and appointed officials

• Customer confidence and customer expectations

• Economic conditions

• Airline mergers

• Significance of global alliance

• Transition of elected and appointed officials

• Customer confidence and customer expectations


Transition of Elected Officials

and Board Members

Transition of Elected Officials

and Board Members


State of the AirportState of the Airport

Passenger traffic Air Service – global gateway Infrastructure Development Fiscal stewardship Customer service Future plans

• Master plan• Strategic Plan

Passenger traffic Air Service – global gateway Infrastructure Development Fiscal stewardship Customer service Future plans

• Master plan• Strategic Plan


Authority News for 2011Authority News for 2011


Orlando International (MCO)By The Numbers

Orlando International (MCO)By The Numbers

34.9 million passenger traffic CY-2010 +3.5% 35.39 million passengers rolling 12 total +1.94 32.4 million passenger traffic November CY-2011 +1.6%

• 96,978 passengers daily• Domestic traffic 29.3 million +1.22% (November)• International traffic 3.1 million +5.38% (November)• Number of airlines 44 total including 7 cargo• 95% origin and destination

traffic

34.9 million passenger traffic CY-2010 +3.5% 35.39 million passengers rolling 12 total +1.94 32.4 million passenger traffic November CY-2011 +1.6%

• 96,978 passengers daily• Domestic traffic 29.3 million +1.22% (November)• International traffic 3.1 million +5.38% (November)• Number of airlines 44 total including 7 cargo• 95% origin and destination

traffic


Air ServiceAir Service


Passenger traffic remains in growth mode despite sluggish national economy

Passenger traffic remains in growth mode despite sluggish national economy

Orlando has scheduled non-stop service to 84 U.S. destinations

Seattle

San Francisco

Los Angeles

Las Vegas

Phoenix

Salt Lake CityDenver

Albuquerque

San AntonioAustin

Dallas/DFW

Houston/IAHHouston/HOU

Portland

Burlington

ManchesterBoston

Providence

AlbanySyracuseBuffalo

Rochester

HartfordWhite Plains

New York/EWR, JFK & LGALong Island

AllentownHarrisburg Philadelphia

Atlantic CityWashington/DCA & IAD

Baltimore

RichmondNorfolk

Newport News

Raleigh/DurhamCharlotte

AshevilleKnoxville

Charleston

Nashville

MemphisGreenville/Spartanburg

AtlantaBirmingham

Jackson

New Orleans

Branson

Kansas City

Omaha

Minneapolis

Milwaukee

Chicago/MDW & ORDMoline

Bloomington

St. Louis

Grand RapidsFlint

Detroit

IndianapolisDayton

ColumbusCincinnati

LouisvilleLexington

Cleveland

Akron Pittsburgh

ORLANDO

Ft. LauderdaleMiami

Key West

Ft. Myers

Pensacola

AguadillaSan Juan

Ponce

Panama City

Huntsville

Innovate flight schedules for May 2011 (Seabury apart).

Orlando has scheduled non-stop service to31 international destinations

Edmonton

Year-RoundSeasonal

WinnipegCalgary

TorontoOttawa

Quebec City

Montreal

LondonHamilton

MonctonHalifax

St. John’s

ORLANDO

Nassau

Santo Domingo

Port of SpainAruba

Zurich

Cancun

Montego BayMexico City

Guatemala City

San Salvador

San JosePanama City

Bogota

Sao Paulo

GlasgowManchester

London Frankfurt

Paris

Innovate flight schedules for June 2011 (Seabury apart).

New international service – Summer 2011Total Economic Impact $87.4 Million

Air France to Paris, France3year-round flights per week with a 472-seat B777/300

Annual economic impact of $63.6 million

Edelweiss Air to Zurich, Switzerland1 seasonal flight per week with a 285-seat A330/200Annual economic impact of $3.1 million

Caribbean Airlines to Port of Spain, Trinidad2 seasonal flights per week with a 154-seat B737/800Annual economic impact of $1.3 million

Avianca to Bogota, Colombia4 year-round flights per week with a 120-seat A319Annual economic impact of $19.4 million


InauguralsInaugurals


InfrastructureInfrastructure


Construction Cost OverviewCY 2003-2010

Construction Cost OverviewCY 2003-2010

Year # Projects Paid

2003 111 $137.6 M

2004 109 $ 72.7 M

2005 136 $ 71.0 M

2006 164 $ 88.4 M

2007 149 $142.2 M

2008 128 $171.6 M

2009 125 $148.3 M

2010 114 $ 55.0 M

Year # Projects Paid

2003 111 $137.6 M

2004 109 $ 72.7 M

2005 136 $ 71.0 M

2006 164 $ 88.4 M

2007 149 $142.2 M

2008 128 $171.6 M

2009 125 $148.3 M

2010 114 $ 55.0 M


Construction Cost OverviewCY 2011

Construction Cost OverviewCY 2011

Status No. Projects Cost

Completed 43 $ 23.5 M

Ongoing 56 $ 58.8 M

Upcoming 35 $ 65.1 M

Total 134 $ 147.4 M

Status No. Projects Cost

Completed 43 $ 23.5 M

Ongoing 56 $ 58.8 M

Upcoming 35 $ 65.1 M

Total 134 $ 147.4 M

Paid to Date in CY 2011 $33 MPaid to Date in CY 2011 $33 M


InfrastructureBP-373, BP-394, and BP-424

InfrastructureBP-373, BP-394, and BP-424

Airfield projects to enhance capacity Airfield projects to enhance capacity

Taxiway “B”

BP-424

Taxiway “B”

BP-424

Taxiway “C”

BP-394

Taxiway “C”

BP-394 Airbus A380Airbus A380


Customer ServiceRestrooms

Customer ServiceRestrooms


Vertical CirculationEscalator Replacement

Vertical CirculationEscalator Replacement

All four quad terminal escalators completedAll four quad terminal escalators completed


Passenger Process ImprovementsModification

Passenger Process ImprovementsModification


In-line BaggageIn-line Baggage

Completed In-line baggage system Completed In-line baggage system


Facilities and ServicesFacilities and Services

Baggage system renovation - $30 million Baggage system renovation - $30 million


BP-417, Flat Plate Bag Claim Replacement – Phase 2 (Design/Build)

BP-417, Flat Plate Bag Claim Replacement – Phase 2 (Design/Build)

Project Scope

Installation of 14 flat plate baggage claim units, with security modifications.

Construction Cost

$6.9 M

Duration

Jun. 2010 – Feb. 2012

Project Scope

Installation of 14 flat plate baggage claim units, with security modifications.

Construction Cost

$6.9 M

Duration

Jun. 2010 – Feb. 2012


Facilities and ServicesArriving Passenger Processing Improvements

Facilities and ServicesArriving Passenger Processing Improvements

Improved international process in Airside 1 reducing double baggage claim requirements

Improved international process in Airside 1 reducing double baggage claim requirements


Fiscal StewardshipFiscal Stewardship



Budget – $386 million FY-2012 Budget CPE $5.25 – below 25th

percentile for large airports Debt service coverage

Budget – $386 million FY-2012 Budget CPE $5.25 – below 25th

percentile for large airports Debt service coverage


Preliminary Budgeted RevenuesFY 2012

$385,783,000Orlando International Airport

Preliminary Budgeted RevenuesFY 2012

$385,783,000Orlando International Airport

RAC Fees & Rents

$71,158

Concessions

$50,114

Non Signatory Terminal Rents

$14,523Signatory Terminal Rents

$68,210

Signatory Airfield Fees

$28,317 Other Buildings &

Grounds

$12,990

Other Airfield

$7,579Hotel

$33,656 Parking & GT

$59,435PFC’s

$30,822

13%

19%

3%

15%8%9%

2%

7%

18%

4%

(In thousands)

Interest & Other

$8,979

2%



A competitive cost per enplaned passenger that helps attract new services and maintains current levels of service

A competitive cost per enplaned passenger that helps attract new services and maintains current levels of service

Fiscal stewardship by maintaining a high ratio of non-airline to airline revenue

Fiscal stewardship by maintaining a high ratio of non-airline to airline revenue



Maintained our high credit rating• S&P A+• Fitch AA-• Moody’s Aa3

Maintained our high credit rating• S&P A+• Fitch AA-• Moody’s Aa3


Employee DevelopmentEmployee Development


Strategic PlanningStrategic Planning

Emergency and continuity plan completed Training programs for all GOAA

employees

Emergency and continuity plan completed Training programs for all GOAA

employees


Community OutreachCommunity OutreachAuthority employees continue their outreach to cultural and community activities

Authority employees continue their outreach to cultural and community activities

Share The ArtShare The Art“Flash” Holiday Presentation“Flash” Holiday Presentation

Liberty WeekendLiberty Weekend

Heart Walk EventHeart Walk Event


Customer ServiceCustomer Service


Customer FocusCustomer Focus

Our goal is to:

Use innovation, training and quality of services to attract and maintain leadership role in industry

Develop facilities that provide excellence for passengers and users to meet demand

Our goal is to:

Use innovation, training and quality of services to attract and maintain leadership role in industry

Develop facilities that provide excellence for passengers and users to meet demand


Department of Homeland SecurityMeeting

Department of Homeland SecurityMeeting


Facilities and ArtworkFacilities and Artwork


Modelport and Customer ServiceModelport and Customer Service


AmbassadorsAmbassadors

• Portuguese

• Russian

• Spanish

• Arabic

• French

• German


Customer Service Program InitiativesCustomer Service Program Initiatives

Introducing program that will… Develop training programs for all badged

airport employees

Develop an interactive customer service training for GOAA employees

Add personnel at key decision points• Landside terminal

Introducing program that will… Develop training programs for all badged

airport employees

Develop an interactive customer service training for GOAA employees

Add personnel at key decision points• Landside terminal


Future PlansFuture Plans


For the FutureFor the Future Approval of the master plan for facilities

in order to meet needs to support region’s economic development

Update of strategic plan

Enhance customer focus by understanding customer needs, branding and training an organization to meet those needs

Develop a plan of operations with goals, missions and values that encourages use of this airport as a gateway

Approval of the master plan for facilities in order to meet needs to support region’s economic development

Update of strategic plan

Enhance customer focus by understanding customer needs, branding and training an organization to meet those needs

Develop a plan of operations with goals, missions and values that encourages use of this airport as a gateway


Our CommitmentsOur Commitments

Vision:Advance Orlando and the region as the premier intermodal transportation gateway for global commerce

Vision:Advance Orlando and the region as the premier intermodal transportation gateway for global commerce

Mission:Provide safe, secure, customer friendly, affordable transportation services and facilities that promote the Orlando experience

Mission:Provide safe, secure, customer friendly, affordable transportation services and facilities that promote the Orlando experience

State of theAirport

State of theAirport

state of the airport fy-2011 chairman calvet. tuesday, february 7, 2012 changes economic conditions...

Documents

total economic impact

passenger traffic cy

novemberinternational

orlando international

switzerland1 seasonal

trinidad2 seasonal flights

france3yearround flights

colombia4 yearround