standard operating procedures non-congregate feeding in k 12 …reso… · haccp-based sops...

Standard Operating Procedures

Non-Congregate Feeding in K 12 Child Nutrition

Operations

March 31, 2020 UPDATE

Provided by:

BartChristian.com SchoolFoodHandler.com

Questions or Comments - Call 1-888-838-1550

Table of Contents Introduction Section 1 - Standard Operating Procedures (SOPs) • Non-Congregate Feeding During School Closures – Drive

Up Service • Non-Congregate Feeding During School Closures –

School Bus or Truck Delivery

• Proper Cleaning of School Bus or Delivery Truck During Non-Congregate Feeding and School Closures

• Handling Deliveries, Boxes and Cartons During School Closures due to COVID 19 Outbreak

Section 2 – Reference SOPs • Washing Hands

• Personal Hygiene

• Holding Hot or Cold Potentially Hazardous Foods

• Using Time Alone as a Public Health Control to Limit

Bacteria Growth in Potentially Hazardous Foods

• Receiving Deliveries

1. 888.838.1550

March 31, 2020 Re: Non-Congregate Feeding SOPs - Update During this period of uncertainty and change we are all remain in uncharted territory. Like so many, you may be searching for some procedures to pass along to your team for handling the different ways in which we will be serving our customers over the next few weeks. In our conversations with multiple districts across the country last week we discovered that there were no standard operating procedures for many of the new challenges for serving during this time. Enclosed please find proposed SOPs that our team has put together to address both “Drive Up Service” and “School Bus or Truck Delivery” for school meals and a few other support procedures. Also added are SOPs for Cleaning Buses and Delivery Vehicles along with Proper Handling of Boxes and Cartons during the COVID 19 school closures. All the procedures included are listed in the Table of Contents page. Please feel free to copy and use these as you see fit and if there are any questions or comments please contact me directly at [email protected] and we will respond quickly. Thank you for all your hard work. There are no more resilient people than those who work in child nutrition and together we will definitely keep our kids fed by continuing to provide healthy meals during this time. You are all truly heroes in your community. God bless you all and the great work you are still doing every day. In your service, Bart Christian Chairman

1. 888.838.1550

Section 1

Standard Operating Procedures (SOPs) • Non-Congregate Feeding During School

Closures – Drive Up Service • Non-Congregate Feeding During School

Closures – School Bus or Truck Delivery

• Proper Cleaning of School Bus or Delivery Truck During Non-Congregate Feeding and School Closures

• Handling Deliveries, Boxes and Cartons

During School Closures due to COVID 19 Outbreak

1. 888.838.1550

Revised 3/2020 1

HACCP-Based SOPs

Non-Congregate Feeding During School Closures – Drive up Service

PURPOSE: To prevent foodborne illness by ensuring that all foods are handled correctly and held at the appropriate internal temperature until time to pack for service. After packing to ensure that food is placed back into appropriate equipment for holding until either served or delivered.

SCOPE: This procedure will present the “Drive Up” scenario. These procedures apply to foodservice employees who prepare or serve food and to any non-food service staff who may either be serving or delivering food.

INSTRUCTIONS: All employees in school foodservice must:

1. Follow all hand washing and personal hygiene standard operating procedures.Reference the attached Washing Hands and Personal Hygiene SOPs.

2. Use gloves for handling all ready-to-eat foods. Reference the attached Glove andUtensil Use SOP.

3. Prepare and store all foods according to standard operating procedures for holdinghot or cold foods. Reference the attached Holding Hot or Cold PotentiallyHazardous Foods SOP.

Note: The above instructions are ALL critical control points in keeping food safe during preparation and holding of all foods however during any type of infectious disease outbreak proper personal hygiene and using gloves becomes even more important.

Time as a Control: In the case of non-congregate feeding “Time as a Control” should be implemented if not already in use. There should be no leftover food items kept at the end of service. The only exception here would be for “Shelf Stable” items that can be saved and returned to inventory at any time.

It should be noted that in many cases the local health department may require notice that this procedure is being used. Reference the attached Using Time Alone as a Public Health Control to Limit Bacteria Growth in Potentially Hazardous Foods SOP.

Recordkeeping: This is an essential step to ensure the school district is able to receive the proper reimbursements from the USDA and your state authority during this time. Reference your child nutrition department guidelines for completing the necessary paperwork and no less than daily monitor serving staff to be sure it is properly done. This will be different and possibly new for many staff and routine follow up will be a best practice to ensure accuracy.

Revised 3/2020 2

HACCP-Based SOPs

Non-Congregate Feeding During School Closures – Drive Up Service, continued

Scenario 1 – Drive-up Meal Service

Before taking meals to the designated drive-up location: 1. Be sure that all service equipment (such as carts, coolers, insulated bags, hot

boxes, etc.) have been cleaned and sanitized with properly mixed solutions andare clean in appearance. A dirty cart will instill little confidence in the safety ofthe meals for your customers as they drive up.

2. Before handling service containers, beverages and utensils, wash your handsthoroughly and put on food service gloves to avoid any contamination of thecontainers.

3. When placing milk or other beverages in coolers a best practice would be to layerice and beverage so that ice is surrounding the product as much as possible.

4. Load your carts, coolers and utensils. Also, pack extra food service gloves.5. Transport food to the designated drive up location.6. Consider labeling foods with a label that has an “Eat by Time” and/or a “Discard

Time” for your customers information and safety.

NOTE: If possible, bring food to the drive-up location in batches so that food may be held at the proper temperature for as long as possible. Anticipate lines and wait times for customers. You do not want to serve food that is not close to proper temperature.

At the Drive-up service location: 1. Check to be sure all carts are stable to avoid any unexpected movement like

rolling away.2. Put on food service gloves and wear these throughout the serving time. If gloves

get torn or dirty remove them carefully trying not to touch the outside surface ofthe glove and put on a fresh pair. Also, gloves should be replaced if you makedirect hand contact with a co-worker or customer.

3. Serve meals and be diligent to complete check off rosters or forms provided bythe child nutrition department for tracking reimbursable meal counts.

NOTE: The use of gloves in this instance is different from food preparation where you are actually handling food items. Meals are in containers or bags and milk and beverages are as well. The use of the food service glove here is to demonstrate to the customer that you are taking utmost care for their health and safety.

Revised 3/2020 3

HACCP-Based SOPs


At the end of service: 1. Take all food service equipment back to the kitchen.2. Discard all unused food, in this scenario there should be no leftovers allowed. The

only exception may be milk or beverages that were stored on ice. Follow yourchild nutrition department directives for these items.

3. Wash, rinse and sanitize everything used with the proper materials. Items such ascoolers, hot boxes and carts which are generally too large for the sink should bethoroughly wiped down using a properly mixed all-purpose cleaner or germicidaldetergent, rinsed using clear water and then sprayed with properly mixed andtested sanitizer and allowed to air dry.

4. Take care in handling all trash. Wearing food service gloves and immediatelywashing your hands after handling trash would be a best practice.

5. Wash hands thoroughly once the job is done and head home.

INSTRUCTIONS, continued:

The unit manager or supervisor will: 1. Observe all foodservice employees to ensure that they are following all applicable

standard operating procedures as outlined.2. Inspect and ensure that staff are properly trained for cleaning all service

equipment.3. Ensure that appropriate staff are properly trained and understand the importance

of completing the required reimbursement forms and paperwork.4. Follow up as necessary.

MONITORING:

1. Routinely use a clean, sanitized, and properly calibrated probe thermometer toensure all food is prepared and held correctly before service.

2. Routinely check all holding equipment temperatures to ensure food is being heldcorrectly before service.

3. Monitor and log these procedures when applicable.4. Take corrective action as necessary.5. Follow up as needed.6. File logs in HACCP records.

CORRECTIVE ACTION:

1. Retrain any foodservice employee found not following the procedures in this SOP.2. Discard food found to be in the temperature danger zone for more than 1 hour.

Revised 3/2020 4

HACCP-Based SOPs


VERIFICATION AND RECORD KEEPING: Follow up during the day and at the end to ensure that all cooking, holding and serving logs are completed properly. Check all reimbursable meal paperwork for completion.

DATE REVIEWED: _____________________ BY: _______________________

Revised 3/2020 1

HACCP-Based SOPs

Non-Congregate Feeding During School Closures – School Bus or Truck Delivery

PURPOSE: To prevent foodborne illness by ensuring that all foods are handled correctly and held at the appropriate internal temperature until time to pack for service. After packing to ensure that food is placed back into appropriate equipment for holding until either served or delivered.

SCOPE: This procedure will present the “School Bus or Truck Delivery” scenario. These procedures apply to foodservice employees who prepare or serve food and to any non-food service staff who may either be serving or delivering food.

INSTRUCTIONS: All employees in school foodservice must:


2. Use gloves for handling all ready-to-eat foods. Reference the attached Glove andUtensil Use SOP.

3. Prepare and store all foods according to standard operating procedures for holdinghot or cold foods. Reference the attached Holding Hot or Cold PotentiallyHazardous Foods SOP.

Note: The above instructions are ALL critical control points in keeping food safe during preparation and holding of all foods however during any type of infectious disease outbreak proper personal hygiene and using gloves becomes even more important.

Time as a Control: In the case of non-congregate feeding “Time as a Control” should be implemented if not already in use. There should be no leftover food items kept at the end of service. The only exception here would be for “Shelf Stable” items that can be saved and returned to inventory at any time.

It should be noted that in many cases the local health department may require notice that this procedure is being used. Reference the attached Using Time Alone as a Public Health Control to Limit Bacteria Growth in Potentially Hazardous Foods SOP.

Recordkeeping: This is an essential step to ensure the school district is able to receive the proper reimbursements from the USDA and your state authority during this time. Reference your child nutrition department guidelines for completing the necessary paperwork and no less than daily monitor serving staff to be sure it is properly done. This will be different and possibly new for many staff and routine follow up will be a best practice to ensure accuracy.

Revised 3/2020 2

HACCP-Based SOPs

Non-Congregate Feeding During School Closures – School Bus or Truck Delivery, continued

Scenario 1 – School Bus or Truck Delivery

Before taking meals to the designated location for loading into the bus or truck: 1. Be sure that all transport storage equipment (such as coolers, insulated bags, hot

boxes, etc.) have been cleaned and sanitized with properly mixed solutions andare clean in appearance. A dirty cooler will instill little confidence in the safety ofthe meals for your customers if it is seen.

2. Before handling transport containers, beverages and utensils, wash your handsthoroughly and put on food service gloves to avoid any contamination of thecontainers.

3. When placing milk or other beverages in coolers a best practice would be to layerice and beverage so that ice is surrounding the product as much as possible.

4. Load your transport containers, coolers and utensils. Also, pack extra food servicegloves as well as hand sanitizer liquid or wipes for those who will be handlingmeals during delivery.

5. Transport food to the designated drive up location.6. Consider labeling foods with a label that has an “Eat by Time” and/or a “Discard

Time” for your customers information and safety.

NOTE: Anyone who will be aiding in the distribution of food should have a supply hand sanitizer liquid or wipes available to use throughout the route. The bus or truck steering, gear shifting knob, door opener, and any touch surfaces in the vehicle should be thoroughly cleaned with disinfectant at the beginning of the day and throughout the route.

Loading transport containers, coolers and supplies: 1. Check to be sure all containers are stable and secure to avoid any unexpected

movement. Remember traffic is very unpredictable so keep in mind sudden stops,swerving and anything else that you think may cause the transport containers toshift or worse yet tip over.

2. Plan carefully how food and beverages are staged in the bus or truck. Time will bea critical control point in delivery to ensure every meal is served as close to theproper temperature as possible. Place containers and coolers in a way thatprevents your having to climb or step over something else.

Revised 3/2020 3

HACCP-Based SOPs


At the designated delivery locations: 1. Put on food service gloves and wear these throughout the serving time changing

them as needed. If gloves get torn or dirty remove them carefully trying not totouch the outside surface of the glove and put on a fresh pair. Also, gloves shouldbe replaced if you make direct hand contact with a co-worker or customer.

2. While serving meals and be extra careful as you exit and enter the bus or deliverytruck. Things will move quickly and potential accident awareness is important.

3. Be diligent to complete check off rosters or forms provided by the child nutritiondepartment for tracking reimbursable meal counts.

NOTE ON GLOVE USE: The use of gloves in this instance is different from food preparation where you are actually handling food items. Meals are in containers or bags and milk and beverages are as well. The use of food service gloves during bus or truck delivery service is to demonstrate to the customer that you are taking utmost care for their health and safety.

At the end of service: 1. Take all food service equipment back to the kitchen.2. Discard all unused food, in this scenario there should be no leftovers allowed. The

only exception may be milk or beverages that were stored on ice. Follow yourchild nutrition department directives for these items.

3. Wash, rinse and sanitize everything used with the proper materials. Items such ascoolers, hot boxes and carts which are generally too large for the sink should bethoroughly wiped down using a properly mixed all-purpose cleaner or germicidaldetergent, rinsed using clear water and then sprayed with properly mixed andtested sanitizer and allowed to air dry.

4. Take care in handling all trash. Wearing food service gloves and immediatelywashing your hands after handling trash would be a best practice.

5. Wash hands thoroughly once the job is done and head home.

INSTRUCTIONS:

The unit manager or supervisor will: 1. Observe all foodservice employees to ensure that they are following all applicable

standard operating procedures as outlined.2. Inspect and ensure that staff are properly trained for cleaning all service

equipment.3. Ensure that appropriate staff are properly trained and understand the importance

of completing the required reimbursement forms and paperwork.4. Follow up as necessary.

Food Safety Plan - Revised 3/2020 1

HACCP-Based SOPs

Proper Cleaning of School Bus or Delivery Truck During Non-Congregate Feeding and School Closures

PURPOSE: To prevent foodborne illness by ensuring that all vehicles used for food deliveries during school closures and/or non-congregate feeding are properly cleaned, disinfected and sanitized at the end of each service day to prevent further spread of harmful pathogens like viruses and bacteria.

SCOPE: These procedures apply to foodservice employees who prepare or serve food and to any non-food service staff who may either be serving or delivering food.

NOTE: This SOP only covers proper cleaning of a delivery vehicle - For complete food handling and preparation procedures please reference the “Non-Congregate Feeding During School Closures- School Bus or Truck Delivery” SOP.

INSTRUCTIONS: All staff responsible for cleaning school buses or trucks used for delivering meals must:


2. Follow all manufacturer’s instructions for properly diluting chemical materials.3. Use EPA registered disinfectants and sanitizers to ensure effectiveness.

NOTE: Effectiveness of disinfectants and sanitizers should be available from the manufacturer and the EPA Registration # should be on the product label and the Safety Data Sheet. If your product does not have an EPA # it is not a registered product.

End of the day cleaning and disinfecting:

1. Basic cleaning still applies to the entire school bus and/or delivery vehicle. Theonly difference during any type of infectious outbreak would be to use an EPAregistered disinfectant cleaner on all “touch surfaces” instead of standard all-purpose cleaner.

2. Special care should be given to “touch surfaces” such as all seats where foodcontainers, coolers, and boxes will be placed and where staff will sit. Thisincludes both the front and back of the seat.

3. Any surfaces that may be touched by the driver. This includes the driver seat,steering wheel, shifting handle/knob, blinker signal handle/knob, door openerhandle, safety railing and any other surfaces that may be frequently orinfrequently touched during the day.

4. Extra Safety Step if desired - Once the school bus and/or delivery vehicle iscleaned with disinfectant cleaner a light spray of quaternary (quat) sanitizer maybe applied to all surfaces and allowed to air dry. This just adds another level ofhealth protection for staff and customers for the next day.

Food Safety Plan - Revised 3/2020 2

HACCP-Based SOPs

Proper Cleaning of School Bus or Delivery Truck During Non-Congregate Feeding and School Closures, continued

NOTE: Once finished, dispose of all trash properly and avoid touching any waste. Follow your district’s procedures for handling trash which may include wearing gloves.

Beginning of the day procedures:

1. If the end of the day procedures were not performed after the last use, these mustbe done before loading any food or personnel into the vehicle. Refer to the 4 stepsfor “End of the day cleaning and disinfecting” above.

2. If the end of the day procedures were performed the vehicle should be ready togo. It is a best practice to have both disinfectant cleaner and sanitizer in spraybottles on hand in the vehicle just in case it is needed for any unforeseen cleanup.

MONITORING:

The unit manager or supervisor will: 1. Inspect and ensure that staff are properly trained for mixing and use of cleaners

and disinfectants used to clean vehicles.2. Observe all staff to ensure that they are following all applicable standard

operating procedures as outlined.3. Ensure that appropriate staff understand the importance of disinfecting during any

infectious outbreak for both their health and the customers.4. Follow up as necessary.

CORRECTIVE ACTION:

1. Retrain any foodservice employee found not following the procedures in this SOP.2. Revisit any surfaces not properly disinfected and perform proper procedures before

use of the vehicle.

VERIFICATION AND RECORD KEEPING: Follow up during the day and at the end to ensure that all proper procedures are being followed by staff.

DATE REVIEWED: _____________________ BY: _______________________

Revised 3/2020 4

HACCP-Based SOPs


MONITORING:

1. Routinely use a clean, sanitized, and properly calibrated probe thermometer toensure all food is prepared and held correctly before service.

2. Routinely check all holding equipment temperatures to ensure food is being heldcorrectly before service.

3. Monitor and log these procedures when applicable.4. Take corrective action as necessary.5. Follow up as needed.6. File logs in HACCP records.

CORRECTIVE ACTION:

1. Retrain any foodservice employee found not following the procedures in this SOP.2. Discard food found to be in the temperature danger zone for more than 1 hour.

VERIFICATION AND RECORD KEEPING: Follow up during the day and at the end to ensure that all cooking, holding and serving logs are completed properly. Check all reimbursable meal paperwork for completion.

DATE REVIEWED: _____________________ BY: _______________________

Food Safety Plan – Revised 3/2020

1

HACCP-Based SOPs Handling Deliveries, Boxes and Cartons During School Closures due to COVID 19 Outbreak PURPOSE: To ensure that all staff in the food service area follow good personal hygiene and practice proper hand washing and glove use while handling all boxes, cartons and containers to prevent any spread of infectious pathogens and illness. SCOPE: This procedure applies to foodservice employees who receive deliveries, handle cartons, and prepare and/or serve food. INSTRUCTIONS: All employees in school foodservice must:

1. Follow all hand washing and personal hygiene standard operating procedures. Reference the attached Washing Hands and Personal Hygiene SOPs.

2. Use gloves for handling all boxes, cartons and containers. 3. Change gloves immediately after handling any boxes, cartons and containers

before touching contents. It is always a best practice to wash hands after removing gloves and before putting on a new pair.

4. Follow best practices for receiving all food deliveries. Reference the attached Receiving Deliveries SOP.

Note: Loose fitting food service gloves may make handling cardboard boxes a little more challenging than with bare hands.

Handling boxes, cartons and containers can be made very safe by observing just a few smart precautions like the following:

1. Imagine that every box, carton or container has been coughed or sneezed on. No doubt this is not a pleasant thought however, this frame of mind will encourage an abundance of caution when handling these items.

2. When handling boxes, cartons and containers do not “hug” these against your body. Normally the best practice would be to use the “buddy system” to handle large items to limit the physical contact outside of the gloved hands as much as possible however, in the desire for “social distance” the best practice would be to engage a “buddy” to lift the container, use a cart to transport and then a “buddy” to place the container in it’s proper space. If a hand truck is available a “buddy” may not be necessary. Use common sense judgement to determine the best method for transporting boxes and containers.


2

HACCP-Based SOPs Handling Deliveries, Boxes and Cartons During School Closures due to COVID 19 Outbreak, continued

3. Research has shown that COVID 19 can survive for up to 24 hours on cardboard and up to 72 hours on plastic and stainless steel.

a. For non-perishable items in cardboard this is easily managed by simply setting the items aside and allowing 24 hours to pass. If this is not possible wear food service gloves when opening the box and then, before removing items from the box or container change your gloves to avoid possible cross contamination.

b. For perishable items put all items immediately into the freezer or refrigerator separated from items that are already in the cooling units. If possible, remove outer packaging and throw it directly into the trash before placing items in your refrigerator.

c. DO NOT place containers on your tables or counter space. d. As always, a best practice is to use “FIFO” (First In First Out) for

storing all inventory. e. Once boxes, cartons and containers are put away thoroughly wash your

hands. f. Immediately clean any surfaces that have been touched by boxes,

cartons and containers or that were touched by hands after handling these containers. A best practice would be to use a disinfectant cleaner that is effective against the SARS-CoV-2, the source virus for COVID-19.

MONITORING: 1. Reference the attached Receiving Deliveries SOP for proper procedures for receiving

food items. 2. Observe that staff are practicing proper personal hygiene and hand washing. 3. Observe staff to ensure gloves are being used and changed according to this SOP. 4. Observe that staff are properly washing hands between glove changes. 5. Observe that all surfaces that come into contact with boxes, cartons and containers are

cleaned immediately with the proper disinfectant. CORRECTIVE ACTION: 1. Retrain any foodservice employee found not following the procedures in this SOP. 2. If there is any doubt at all whether hands are washed, gloves are changed or surfaces

are disinfected, REDO any or all of these as a precautionary step. DATE REVIEWED: _____________________ BY: _______________________

Section 2 – Reference SOPs

• Washing Hands • Personal Hygiene • Holding Hot or Cold Potentially

Hazardous Foods • Using Time Alone as a Public Health

Control to Limit Bacteria Growth in Potentially Hazardous Foods

• Receiving Deliveries

1. 888.838.1550

HACCP-Based SOPs

Food Safety Plan – Revised 2/2014 1

Washing Hands

PURPOSE: To prevent foodborne illness by contaminated hands.

SCOPE: This procedure applies to anyone who handle, prepare, and serve food.

KEY WORDS: Handwashing, Cross-Contamination

INSTRUCTIONS: 1. Train foodservice employees on using the procedures in this SOP.2. Follow State or local health department requirements.3. Post handwashing signs or posters in a language understood by all foodservice staff

near all handwashing sinks, in food preparation areas, and restrooms.4. Use designated handwashing sinks for handwashing only. Do not use food

preparation, utility, and dishwashing sinks for handwashing.5. Provide warm running water, soap, and a means to dry hands. Provide a waste

container at each handwashing sink or near the door in restrooms.6. Keep handwashing sinks accessible anytime employees are present.

7. Wash hands:• Before starting work• During food preparation• When moving from one food preparation area to another• Before putting on or changing gloves• After using the toilet• After sneezing, coughing, or using a handkerchief or tissue• After touching hair, face, or body• After eating, drinking, or chewing gum or tobacco• After handling raw meats, poultry, or fish• After any clean up activity such as sweeping, mopping, or wiping counters• After touching dirty dishes, equipment, or utensils• After handling trash• After handling money• After any time the hands may become contaminated

8. Follow proper handwashing procedures as indicated below:• Wet hands and forearms with warm, running water at least 100 ºF and apply soap.• Scrub lathered hands and forearms, under fingernails, and between fingers for at

least 10-15 seconds. Rinse thoroughly under warm running water for 5-10seconds.

HACCP-Based SOPs


Washing Hands, continued

INSTRUCTIONS, continued:

• Dry hands and forearms thoroughly with single-use paper towels.• Dry hands for at least 30 seconds if using a warm air hand dryer.• Turn off water using paper towels.• Use paper towel to open door when exiting the restroom.

9. Follow FDA recommendations when using hand sanitizers. These recommendationsare as follows:• Use hand sanitizers only after hands have been properly washed and dried.• Use only hand sanitizers that comply with the 2001 FDA Food Code. Confirm

with the manufacturers that the hand sanitizers used meet these requirements.• Use hand sanitizers in the manner specified by the manufacturer.

MONITORING: 1. A designated employee will visually observe the handwashing practices of the

foodservice staff during all hours of operation.2. The designated employee will visually observe that handwashing sinks are properly

supplied during all hours of operation.

CORRECTIVE ACTION: 1. Retrain any foodservice employee found not following the procedures in this SOP.2. Ask employees that are observed not washing their hands at the appropriate times or

using the proper procedure to wash their hands immediately.3. Retrain employee to ensure proper handwashing procedure.

VERIFICATION AND RECORD KEEPING: The foodservice manager will complete the Food Safety Checklist daily to indicate that monitoring is being conducted as specified. The Food Safety Checklist is to be kept on file for a minimum of 1 year.

DATE REVIEWED: _ BY:

HACCP-Based SOPs


Personal Hygiene

PURPOSE: To prevent contamination of food by foodservice employees.

SCOPE: This procedure applies to foodservice employees who handle, prepare, or serve food.

KEY WORDS: Personal Hygiene, Cross-Contamination, Contamination

INSTRUCTIONS: 1. Train foodservice employees on using the procedures in this SOP.2. Follow State or local health department requirements.3. Follow the Employee Health Policy. (Employee health policy is not included in this

resource.)4. Report to work in good health, clean, and dressed in clean attire.5. Change apron when it becomes soiled.6. Wash hands properly, frequently, and at the appropriate times.7. Keep fingernails trimmed, filed, and maintained so that the edges are cleanable and

not rough.8. Avoid wearing artificial fingernails and fingernail polish.9. Wear single-use gloves if artificial fingernails or fingernail polish are worn.10. Do not wear any jewelry except for a plain ring such as a wedding band.11. Treat and bandage wounds and sores immediately. When hands are bandaged, single-

use gloves must be worn.12. Cover a lesion containing pus with a bandage. If the lesion is on a hand or wrist,

cover with an impermeable cover such as a finger cot or stall and a single-use glove.13. Eat, drink, or chew gum only in designated break areas where food or food contact

surfaces may not become contaminated.14. Taste food the correct way:

• Place a small amount of food into a separate container.• Step away from exposed food and food contact surfaces.• Use a teaspoon to taste the food. Remove the used teaspoon and container to the

dish room. Never reuse a spoon that has already been used for tasting.• Wash hands immediately.

15. Wear suitable and effective hair restraints while in the kitchen.

MONITORING:• A designated foodservice employee will inspect employees when they report to

work to be sure that each employee is following this SOP.• The designated foodservice employee will monitor that all foodservice employees

are adhering to the personal hygiene policy during all hours of operation.

HACCP-Based SOPs


Personal Hygiene, continued

CORRECTIVE ACTION: 1. Retrain any foodservice employee found not following the procedures in this SOP.2. Discard affected food.

VERIFICATION AND RECORD KEEPING: The foodservice manager will verify that foodservice employees are following this SOP by visually observing the employees during all hours of operation. The foodservice manager will complete the Food Safety Checklist daily. Foodservice employees will record any discarded food on the Damaged or Discarded Product Log. The Food Safety Checklist and Damaged or Discarded Product Logs are to be kept on file for a minimum of 1 year.

DATE REVIEWED: _ BY:


HACCP-Based SOPs

Holding Hot and Cold Potentially Hazardous Foods

PURPOSE: To prevent foodborne illness by ensuring that all potentially hazardous foods are held under the proper temperature.

SCOPE: This procedure applies to foodservice employees who prepare or serve food.

KEY WORDS: Cross-Contamination, Temperatures, Holding, Hot Holding, Cold Holding, Storage

INSTRUCTIONS: 1. Train foodservice employees on using the procedures in this SOP. Refer to the Using

and Calibrating Thermometers SOP.2. Follow State or local health department requirements.3. If State or local health department requirements are based on the 2001 FDA Food

Code:• Hold hot foods at 135 ºF or above• Hold cold foods at 41 ºF or below

4. Preheat steam tables and hot boxes.

MONITORING: 1. Use a clean, sanitized, and calibrated probe thermometer to measure the temperature

of the food.2. Take temperatures of foods by inserting the thermometer near the surface of the

product, at the thickest part, and at other various locations.3. Take temperatures of holding units by placing a calibrated thermometer in the coolest

part of a hot holding unit or warmest part of a cold holding unit.4. For hot foods held for service:

• Verify that the air/water temperature of any unit is at 135 ºF or above before use.• Reheat foods in accordance with the Reheating for Hot Holding SOP.• All hot potentially hazardous foods should be 135 ºF or above before placing the

food out for display or service.• Take the internal temperature of food before placing it on a steam table or in a hot

holding unit and at least every 2 hours thereafter.5. For cold foods held for service:

• Verify that the air/water temperature of any unit is at 41 ºF or below before use.• Chill foods, if applicable, in accordance with the Cooling Potentially Hazardous

Foods SOP.• All cold potentially hazardous foods should be 41 ºF or below before placing the

food out for display or service.• Take the internal temperature of the food before placing it onto any salad bar,

display cooler, or cold serving line and at least every 2 hours thereafter.

HACCP-Based SOPs

Holding Hot and Cold Potentially Hazardous Foods, continued

6. For cold foods in storage:• Take the internal temperature of the food before placing it into any walk-in cooler

or reach-in cold holding unit.• Chill food in accordance with the Cooling Potentially Hazardous Foods SOP if

the food is not 41 ºF or below.• Verify that the air temperature of any cold holding unit is at 41 ºF or below before

use and at least every 4 hours thereafter during all hours of operation.

CORRECTIVE ACTION: 1. Retrain any foodservice employee found not following the procedures in this SOP.2. For hot foods:

• Reheat the food to 165 ºF for 15 seconds if the temperature is found to be below135 ºF and the last temperature measurement was 135 ºF or higher and takenwithin the last 2 hours. Repair or reset holding equipment before returning thefood to the unit, if applicable.

• Discard the food if it cannot be determined how long the food temperature wasbelow 135 ºF.

3. For cold foods:• Rapidly chill the food using an appropriate cooling method if the temperature is

found to be above 41 ºF and the last temperature measurement was 41 ºF or belowand taken within the last 2 hours:• Place food in shallow containers (no more than 4 inches deep) and

uncovered on the top shelf in the back of the walk-in or reach-in cooler.• Use a quick-chill unit like a blast chiller.• Stir the food in a container placed in an ice water bath.• Add ice as an ingredient.• Separate food into smaller or thinner portions.

4. Repair or reset holding equipment before returning the food to the unit, if applicable.5. Discard the food if it cannot be determined how long the food temperature was above

41 ºF.

VERIFICATION AND RECORD KEEPING: Foodservice employees will record temperatures of food items and document corrective actions taken on the Hot and Cold Holding Temperature Log. A designated foodservice employee will record air temperatures of coolers and cold holding units on the Refrigeration Logs. The foodservice manager will verify that foodservice employees have taken the required holding temperatures by visually monitoring foodservice employees during the shift and reviewing the temperature logs at the close of each day. The temperature logs are to be kept on file for a minimum of 1 year.

DATE REVIEWED: _____________________ BY: _______________________



HACCP-Based SOPs

Using Time Alone as a Public Health Control to Limit Bacteria Growth in Potentially Hazardous Foods

PURPOSE: To prevent foodborne illness by ensuring that potentially hazardous foods are not held in the temperature danger zone for more than 4 hours before being cooked or served.

SCOPE: This procedure applies to foodservice employees that handle, prepare, cook, and serve food.

KEY WORDS: Temperatures, Holding, Time as a Public Health Control

CRITERIA FOR USING TIME AS A CONTROL: If time is used as the public health control, the following criteria must be met:

• The food must be marked, logged or otherwise identified to indicate the time thatis four hours past the time when the food is removed from temperature control.

• The food must be cooked and/or served or discarded within the four hours.• Food that is designated being under “Time as a Control” must be discarded. There

are no exceptions.

Written procedures that ensure compliance with the time as a control provision must be prepared in advance and maintained in each food service site. The written procedures must be available to the local health department upon request and include cooling methods for food that is cooked and cooled prior to using time as a public health control.

Some jurisdictions require notice and/or pre-approval prior to implementation. Check with your local health department to verify whether pre-approval is needed before implementing time as a control.

INSTRUCTIONS: 1. Train foodservice employees on using the procedures in this SOP. Refer to the Using

and Calibrating Thermometers SOP.2. Follow State or local health department requirements.3. If state or local health department requirements are based on the 2013 FDA Food

Code, establish written procedures that clearly identify the:• Specific foods for which time rather than temperature will be used to limit

bacteria growth.• Corrective procedures that are followed to ensure that foods are cooled properly.

Refer to the Cooling Potentially Hazardous Foods SOP.• Marking procedures used to indicate the time that is 4 hours past the point when

the food is removed from temperature control, such as an oven or refrigerator.• Procedures that are followed when food is in the danger zone for greater than 4

hours.


2

HACCP-Based SOPs Using Time Alone as a Public Health Control to Limit Bacteria Growth in Potentially Hazardous Foods, continued

4. Cook raw potentially hazardous food within 4 hours past the point when the food is

removed from temperature control. 5. Serve or discard cooked or ready-to-eat food within 4 hours past the time when the

food is removed from temperature control. 6. Avoid mixing different batches of food together in the same container. If different

batches of food are mixed together in the same container, use the time associated with the first batch of food as the time by which to cook, serve, or discard all the food in the container.

MONITORING: 1. Foodservice employees will continually monitor that foods are properly marked or

identified and logged with the time that is 4 hours past the point when the food is removed from temperature control.

2. Foodservice employees will continually monitor that foods are cooked, served, or discarded by the indicated time.

CORRECTIVE ACTION: 1. Retrain any foodservice employee found not following the procedures in this SOP. 2. Discard unmarked or unidentified food or food that is noted to exceed the 4-hour

limit. VERIFICATION AND RECORD KEEPING: Foodservice employees will mark or otherwise identify food as specified in the Instructions Section of this SOP. The foodservice manager will verify that foodservice employees are following this procedure by visually monitoring foodservice employees and food handling during the shift. The foodservice manager will complete the Food Safety Checklist as directed by the district. The Food Safety Checklist is to be kept on file for a minimum of 1 year. DATE REVIEWED: _____________________ BY: _______________________


HACCP-Based SOPs Receiving Deliveries PURPOSE: To ensure that all food is received fresh and safe when it enters the foodservice operation and to transfer food to proper storage as quickly as possible. SCOPE: This procedure applies to foodservice employees who handle, prepare, or serve food. KEY WORDS: Cross-Contamination, Temperatures, Receiving, Holding, Frozen Goods, Delivery INSTRUCTIONS: 1. Train foodservice employees on using the procedures in this SOP. 2. Follow State or local health department requirements. 3. Schedule deliveries to arrive at designated times during operational hours. 4. Post the delivery schedule, including the names of vendors, days and times of

deliveries, and drivers’ names. 5. Establish a rejection policy to ensure accurate, timely, consistent, and effective

refusal and return of rejected goods. 6. Organize freezer and refrigeration space, loading docks, and store rooms before

deliveries. 7. Gather product specification lists and purchase orders, temperature logs, calibrated

thermometers, pens, flashlights, and clean loading carts before deliveries. Refer to the Using and Calibrating Thermometers SOP.

8. Keep receiving area clean and well lighted. 9. Do not touch ready-to-eat foods with bare hands. 10. Determine whether foods will be marked with the date arrival or the “use by” date

and mark accordingly upon receipt. 11. Compare delivery invoice against products ordered and products delivered. 12. Transfer foods to their appropriate locations as quickly as possible. General Principles:

1. Receive only one delivery at a time. 2. Remove potentially hazardous foods from the temperature danger zone (41ºF

to 140ºF) and place in storage as quickly as possible. 3. Check to make sure frozen food is solid, and does not show evidence of

thawing and re-freezing. Common signs of thawing and refreezing are large ice crystals on the surface and frozen juices or liquids in the package.


HACCP-Based SOPs Receiving Deliveries, continued

INSTRUCTIONS, continued: 4. Check to ensure that refrigerated foods are received at or below 41°F. 5. Accept only pasteurized dairy products. 6. Record the date of receipt on the outside of each package, and a use-by date if

applicable. 7. Check delivery invoice against all items delivered. 8. Reject potentially hazardous foods that are not at acceptable temperature and

cans with swelled tops or bottoms, leakage, incomplete labels, flawed seals, rust, or dents.

9. Evaluate quality of products by odor, sight and touch. Unacceptable products should be rejected. Products must meet order specifications and quality requirements. If any foods are deemed unacceptable, they should be rejected and put in a designated area for credit. Make note on invoice any items rejected.

Receiving Frozen and Refrigerated Foods:

1. Check temperature with a calibrated thermometer to assure that cold foods are below 41°F.

2. Return all foods that should be stored below 41°F that are delivered above 41°F.

3. Check at random and immediately record the temperature of three different types of potentially hazardous food (PHF) items immediately for each delivery (e.g., dairy products, frozen meats, fresh deli-sliced meats). Record date, employee initials, vendor, product name, and temperature of these products in the Receiving Temperature Log.

4. Place foods in the proper storage area (cooler or freezer) quickly to avoid potential bacterial growth.

Receiving Dry Goods:

1. Check dry goods for leaks, flaws, or broken packages. Dry goods should be dry, free of mold, and free of insects. Reject flawed packages and put in a designated area for credit.

2. Inspect cans for leaks, incomplete labels, dents, bulges, and other visible signs of damage. Notify a manager if a damaged can is found.

3. Notify the unit supervisor or designee to call the vendor when damaged items are found so the product can be picked up and returned and a credit issued.

4. Date boxes and cans with receiving date. 5. Separate chemicals from foods. 6. Give the Receiving Temperature Log to unit supervisor or designee each

Friday. 7. Reject and remove damaged packages or cases. Return for credit.


HACCP-Based SOPs Receiving Deliveries, continued MONITORING: 1. Inspect the delivery truck when it arrives to ensure that it is clean, free of putrid

odors, and organized to prevent cross-contamination. Be sure refrigerated foods are delivered on a refrigerated truck.

2. Check the interior temperature of refrigerated trucks. 3. Confirm vendor name, day and time of delivery, as well as driver’s identification

before accepting delivery. If driver’s name is different from what is indicated on the delivery schedule, contact the vendor immediately.

4. Check frozen foods to ensure that they are all frozen solid and show no signs of thawing and refreezing, such as the presence of large ice crystals or liquids on the bottom of cartons.

5. Check the temperature of refrigerated foods. a. For fresh meat, fish, and poultry products, insert a clean and sanitized

thermometer into the center of the product to ensure a temperature of 41 ºF or below. The temperature of milk should be 45 ºF or below.

b. For packaged products, insert a food thermometer between two packages being careful not to puncture the wrapper. If the temperature exceeds 41 ºF, it may be necessary to take the internal temperature before accepting the product.

c. For eggs, the interior temperature of the truck should be 45 ºF or below. 6. Check dates of milk, eggs, and other perishable goods to ensure safety and quality. 7. Check the integrity of food packaging. 8. Check the cleanliness of crates and other shipping containers before accepting

products. Reject foods that are shipped in dirty crates. CORRECTIVE ACTION: 1. Retrain any foodservice employee found not following the procedures in this SOP. 2. Reject the following:

• Frozen foods with signs of previous thawing • Cans that have signs of deterioration, such as swollen sides or ends, flawed seals

or seams, dents, or rust • Punctured packages • Foods with out-dated expiration dates • Foods that are out of safe temperature zone or deemed unacceptable by the

established rejection policy


HACCP-Based SOPs Receiving Deliveries, continued VERIFICATION AND RECORD KEEPING: Record the temperature and the corrective action on the delivery invoice or on the Receiving Log. The foodservice manager will verify that foodservice employees are receiving products using the proper procedure by visually monitoring receiving practices during the shift and reviewing the Receiving Log at the close of each day. Receiving Logs are kept on file for a minimum of 1 year. DATE REVIEWED: _____________________ BY: _______________________

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